每天清潔，並在 貝里斯飛往 台北的機艙內安裝HEPA高效濾網
優點： "Felt like a sardine, packed in tightly. Crew was pleasant though."
缺點： "We sat on the runway over an hour because they couldn’t get a proper flight plan. Such a waste of time and I felt so bad for those who had connecting flights"
缺點： "They didn’t even offer water to drink and came up and down at least 8 times to collect garbage. What garbage you haven’t offered us anything to throw out. They announced for their crew protection service may be slightly different if there is turbulence whatever"
優點： "Nice and easy flight"
優點： "Crew was good. Seat were comfortable."
缺點： "Don't charge for wifi. It should be free."
優點： "Not much"
缺點： "Our flights got delayed from Belize city and lost all connections. Had to sleep in the airport. Very disappointed with American Airlines. Will avoid in the future."
優點： "Very nice crew.. And arrived early."
缺點： "The entertainment system was malfunctioning and the crew was not trained to resolve the problem. 9 hour flight without movies, music, tv..."
優點： "Great 1st class service."
缺點： "Food served in 1st class fair"
優點： "Crew was good. I slept and they didn't bother me."
缺點： "Nothing I can think of"
優點： "Not a lot. Entertainment options on board were decent. Food was alright."
缺點： "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."
優點： "737 was comfortable on the bulkhead row, 8. Good visibility."
缺點： "Live TV on would last about 5 min per glitch."
缺點： "The airport at Chicago always keeps me on the tarmac arriving OR departing. One of my least favorite airports, and almost always my last pick."
缺點： "Paid for seats so I could sit with my guy - still had zero leg room. Generally disappointed with the state of air travel in the US - feels like we're being herded like cattle. Would like to vote with my dollars to help airlines that value customers and aren't trying to pinch pennies/nickel & dime us"
缺點： "Poor comfort"
優點： "Almost nothing."
缺點： "Communication in delays (we ended up being delayed for 13 hours in incremental delays), poor planning, lack of knowledge at the operations level around how long crew has worked, boarded the plane then unboarded the plane as the pilot decided he wanted tea, staff unempathetic and dismissive"
優點： "During boarding the first class cabin attendant gave me water so I could take a pill I had forgotten."
缺點： "Lav could have been cleaner. Boarding area at airport is small and crowded for all airlines. Stairs to aircraft instead of ramps."
優點： "The crew was friendly and helpful!"
缺點： "There were no headrests for sleeping or TVs on thr airplanes. Also the flight departure time kept getting pushed back and ended up leaving over and hour late as did our last flight with american."
優點： "the wi fi"
缺點： "They give me the same seat that other passager has"
優點： "Flight attendants were great."
缺點： "Flight delayed because the crew arrived late the night before. This created a chain of events that got me to Newark 7 hrs later than scheduled."
缺點： "Too many delays that made me miss the original time I was to catch my connecting flight. Missed my appointment in Spain as a result..."
優點： "Free upgrade despite the delay so it was great."
缺點： "Never made it on this flight because of cancellation"
缺點： "Delayed by 90 minutes."
優點： "Flights to Reno tend to be empty if you fly in the right time of the week. I booked the cheapest ticket and ended up getting an exit row all to myself."
缺點： "There is no seatback TV which is a major drawback. They do have a service that you can stream through your personal device but my power outlet didn’t work so my laptop died mid movie."
缺點： "Films, TV screens did not work"
缺點： "This was a tiny aircraft from Charlotte to Savannah. Our bags were placed into "valet" for the flight. When I retrieved my bag, the handle was broken! Destroyed on a 1 hour flight. This is exactly why people don't like checking their bags. There is no care for other people's belongings. It's bag enough you're packed on these flights like sardines and then you have to worry about receiving your property back the way you gave it to them. Placed a claim, but meanwhile I had to purchase new luggage for my return trip."
缺點： "Flight was delayed 35 minutes. No reason given."
優點： "The 777-300 is a beauty. So spacious! Traveling in the main cabin of this plane feels like you're in first class compared to other planes. Great in-flight entertainment. Clear communication from captain and crew. Overall, the best plane ride I've had in the last 5 years."
缺點： "The boarding process seemed a little unorganized but not a huge deal."
優點： "Excellent service by the airline stewardess"
缺點： "Wait time to board"
優點： "The business class cabin is one of the best in the business with a great seat and onboard product. The food was good and the snack bar is great for when you need something mid-flight. American has one of the best selections of inflight entertainment with tons of movies and TV shows available for their long-haul flights."
缺點： "Boarding at Sydney International Airport was a bit of a chore. There is a pre-screening area where they check passports and boarding passes prior to reaching the gate. People are randomly selected for secondary screening. Give yourself extra time to board."
缺點： "Completely ignored for beverage service"
優點： "Clean equipment and good food"
缺點： "Horrible experience in the ground system, they charged me $240 for my bags and the staff are really confused."
優點： "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
缺點： "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."
優點： "American did a good job. DFW concourse was ice cold and the speaker system was terrible could not understand a word she said. Very obvious DFW is outdated and tired airport."
缺點： "Delay 1st leg. Had to rebook to later flight. Later flight delayed. Then delayed again due to crew time out. Arrived 4 hours later than originally scheduled. Meaning public transportation could not be used to get into downtown final destination. Made an originally short trip even shorter."
優點： "Even though flight was full, everything just flowed - no issues."
缺點： "Video was for cabin and not by seat"
優點： "Getting off of that plane."
缺點： "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."
優點： "Again getting moved up to first class"
缺點： "I would have liked to know before I was already seated in Coach."
缺點： "I bought some items when I was in Belize I get to Dallas to check my items into my bag and American Airlines has one person checking in bags and one guy standing in the hallway with a red coat on telling us where to go so I stood in the line for and hour and ended up loosing my items and missed my flight so I'm on a seven hr wait cause American Airlines can't get bags checked in on time"
優點： "Yes +50"
優點： "The trip was great. Very courteous crew & the cabin crew was very efficient with a big smile and helpful. Great flight."
缺點： "The first leg of the flight out of Huntington was 4 hours late as the flight was cancelled due to one of the crew members not showing up. It was a very uncomfortable delay. They stated that one of the crew was sick. There was no notice about the delayed flight."
優點： "Mostly everything"
缺點： "More snack options."
優點： "new plane, in seat usb plug"
缺點： "2 hour delay & the fact that American holds seats til 24 hours before the flight."
缺點： "waiting for crew to board plan & unfortunately they were late bu 160 mins (2hrs & 40mins)."
優點： "Wireless entertainment and seat spacing on the airbus"
缺點： "Boeing seats are too close together. Space them out"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "WiFi Movie channels"
缺點： "Choice of snacks!"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "The flight was delayed for 4 hours making us miss our connecting flight, the revised flight was delayed resuslting in missing our next connection and this resulted it lost baggage. So an 11 hour flight becames 24 hours which is unacceptable when travling with 2 kids. Nevering flying United again."
缺點： "Sits not suitable for long distance travel"
優點： "Entertainment was very nice! Boarded on time"
優點： "I could watch movies on my phone via the app"
缺點： "No where to charge my phone"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "It’s not their fault but the flight was delayed."
缺點： "Nothing . It was ok"
優點： "Making the decision to never fly United again"
缺點： "Our bags had to be re checked at a 20 minute lay over. It bags didn’t even come out until after our connecting fight had departed. We were stick in Houston for a night and both missed work. We will never fly United again"
缺點： "The return back to the state"
優點： "fast take off and good service."
優點： "Free World Series viewing"
缺點： "No power outlets at seat"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "They gave us free tv since we had to wait so long and they made us wait for an hour on the tarmac."
缺點： "We had a connecting flight from San Francisco that we missed due to their delays. We still don't know why it was delayed. They didnt give a clear or concise reason for the delays. Our flight landed a few minutes before our connecting flight departed and instead of holding the plane like they have done in other reviews I've read they actually took off early. We were automatically given tickets to the next flight out to our final destination (which was 6 hours later.) This was sucky but we didn't have control over it so we dealt with it. However when we went to customer service to print our new tickets we were "greeted" with two apathetic employees. The first one we didn't actually get to interact with because after waiting in line for 10 minutes when it was finally our turn he held his hand up to stop us from walking up to the counter and just left. No explanation just headed out. So we headed over to the "premier" line for a procedure that should literally take 3 minutes to interact with the next employee who made it somehow our fault that we were mildly upset with the situation. My father always told me United "sucks" we gave them a chance but we should have heeded his fatherly advice. Oh and a bonus my traveling partner has a broken pelvis so sitting around for hours on end was just salt to the wound."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Flight was delayed 4 hours.... missed my next flight, too dc, then rerouted to Philadelphia,and transferred to another airline, got to Dayton at 5 pm. I haven't had a vacation in four years, this was not the way I wanted to start. This was a trip from hell."
缺點： "We we're delayed at customs and missed our flight. We were told we were re-booked on a flight, so we ran across the airport, with two small children, to make that flight only to be told that weren't actually re-booked and needed to go standby. We then waited in line at customer service for two hours to be informed that United won't pay for a hotel. The customer service rep. did offer that if we wanted to take our kids across the airport, now at 11:30 at night, we could look for a United Supervisor in Terminal E, and if we were lucky enough to find one, they might override the policy and cover the hotel. Really! I understand that United doesn't have control over customs, but United did book an international flight with just over an hour layover, knowing that any slowdown in customs means missed flights. That's fine. The problem I have is when it happened, United's Customer Service model was to provide misinformation, incredible slow service, and what seemed like a complete lack of interest by United employees to do anything to make the situation better. There were no supervisors at the service counter, only 1 representative for an hour or so, and when the other representatives showed up, they were discussing going on break and going home. All with a very long line of people stuck in the airport waiting to get some help. I could accept this as an isolated instance, but since booking this trip, I have been getting the same level of service over the phone while trying to submit a refund request for my son who did not join us on the trip. United's 24 hour refund policy has taken 6 weeks and many hours online and on the phone and I still have no idea what the status of that request is, and apparently neither does anybody at United. The interaction I have had with your employees have been friendly and courteous, but extremely time consuming, with a lot of incorrect information and no resolution. Very mediocre at best."
優點： "The crew - very friendly."
缺點： "Contestant delayed flights. Cancelled flights. Overbooked flights. Threats to cancel flights if people didn't board quickly. And on top of that 60+ people without baggage that was lost.."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "This flight was cancelled and it became one of the most chaotic ordeals to get from Newark to Seattle."
優點： "Movies on personal device"
優點： "Boarding. Took off early and landed early"
缺點： "Everything else. Seats were uncomfortable. One crew member smelled of some nasty perfume that burned my eyes and nose when she bumped her way down the aisle. Ground crew was rude at check in. Mischarged me for baggage. No entertainment on my ipad. Noisy."
優點： "Customer service was awesome, flight attendants was very friendly and helpful."
優點： "The crew were helpful and did their best to manage delays."
缺點： "United is has delayed my flight on 3 out of the last four trips. 40 minutes, 1 hour, and 2.5 hours."
優點： "Belize City airport is tiny and easy to get through. They also board passengers through the front and back of the plane to speed things up."
缺點： "Waited 40 minutes to pull into our gate in Houston, which put us in a bit of a bind to get through security and onto our connecting flight. The next flight was overbooked and crowded."
缺點： "This experience felt very "cheap". I have flown united many times and never thought this before. Not including a checked bag for an international flight seems ridiculous. I understand for domestic travel, but international is different. Same with not having an in-flight movie. Even one or two free options, or free tv or something. The only "free" included bringing your own device and paying for the wi-fi."
優點： "My flight got cancelled. I went to SanDiego inste6"
優點： "I liked that the flight was on time and there was absolutely no delay. As soon as we boarded we were on our way..I was such a pleasant flight with very little turbulence."
優點： "Crew was great as well as the boarding process."
缺點： "That i got stuck in China for 2 days"
優點： "The crew was very professional and promptly getting people into their seats."
缺點： "Boarding the plane was slightly hectic, but due to lack of attention on the passengers part. A seat was double booked and the crew handled it quite well in addition to a woman who insisted on sitting next to her older child but hadn't planned for it."
優點： "It was very quick boarding, it may have been a bit confusing though."
缺點： "Everything! Fabulous flight"
優點： "Once the plane was good to go everything went smoothly."
缺點： "I don't think it can really be avoided when there is a leak in the plane, but its really hard to be delayed an hour for a flight that takes less than a half hour - and I could've driven that distance quicker."
優點： "For economy, I thought the seats were pretty comfortable. I also liked how they quickly boarded through the front and back doors at the same time. We got off the ground quickly."
缺點： "Really, no complaints this leg of the trip."
缺點： "The crew was rude especially the male attendant in the business class , the seats looked as if they will break anytime and entertainment doesn't really work"
優點： "Easy boarding. Pleasant crew"
缺點： "Food selection poor. I dozed off and was not asked if I wanted a drink. Flight delayed over an hour."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "They gave us free direct tv"
缺點： "There was no notification or update that the electronic systems aren't working it took over 3 hrs to get checked in then another 2hours to get an electronic boarding pass. Then when we got to Houston we have to wait for the gate to open because the gate shorted out. The worse experience ever"
優點： "everything went as planned"
缺點： "being smushed like a sardine"
每天清潔，並在 貝里斯飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 貝里斯飛往 台北的機上會提供口罩
從 貝里斯飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 貝里斯飛往 台北的彈性機票