- 想找便宜的台北機票？25%的用戶找到馬德里出發單程NT$ 11,079，來回NT$ 14,829, 巴倫西亞出發來回機票NT$ 15,342, 阿利坎特出發單程NT$ 19,137，來回NT$ 19,137或更低價格的台北機票。
優點： "The crew amazing. Food was great"
優點： "Food, service,"
缺點： "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
優點： "We were seated together as a family even though we were not able to reserved any seat"
缺點： "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"
優點： "The crews were very kind and helpful."
優點： "Flight attendants are so courteous and professional!"
缺點： "Great flight!"
缺點： "Kiosk, bag service, One World Integration"
優點： "Pretty much everything"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Kind people, quality service. Very helpful. On time."
缺點： "Had trouble hearing instructions from flight crew since volume of the speakers was low."
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
缺點： "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."
優點： "服務 電影 雪糕"
優點： "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
缺點： "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
優點： "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
缺點： "Economy meal is not that great. Boarding should be by zone or by seat number."
優點： "I enjoyed everything! My first flight was a little over 10 hours, but it didn't feel that way. I was very comfortable and the crew took very good care of all of the passengers. Japan Airlines is Ichi Ban!!!"
優點： "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
缺點： "None whatsoever."
優點： "They give a lot of food and the 12 hour flight was comfortable"
缺點： "Limited selection for entertainment"
優點： "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
優點： "Service is great."
缺點： "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
優點： "Excellent food. Lots of food, drinks. Comfortable plane."
缺點： "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."
優點： "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
缺點： "The flights were everything I expected and more."
優點： "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
缺點： "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
優點： "JAL always have good services."
優點： "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
優點： "Business class seat was good."
缺點： "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
優點： "The flight is on time,service is excellent."
優點： "The movies they offered."
缺點： "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."
缺點： "Food can be better."
優點： "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
缺點： "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
優點： "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
缺點： "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
優點： "Nicest flight attendants, good food. Best international flight I've had."
優點： "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
優點： "Nice people, good food"
缺點： "Old-=fashioned business configuration"
缺點： "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
優點： "Everything was perfect - crew, food, service, comfort, entertainment."
優點： "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
缺點： "Seats are too small for tall travelers."
優點： "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
優點： "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
優點： "Everything worked as planned."
優點： "Good food and punctuality"
缺點： "No English subtitles for English speaking movies"
優點： "Always on time!"
缺點： "Everything is perfect."
優點： "The bathroom is super clean."
缺點： "Maybe you can make some alterations with your meal offerings."
優點： "Great service. Great seat."
優點： "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."
缺點： "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."
缺點： "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "crew amazing"
優點： "Polite crew, good food"
缺點： "Newer plane on flight from HKG to sFo"
缺點： "flight always late as usual"
優點： "All gud"
缺點： "Extra things like toothpaste etc must have been provided to all"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Awesome everything from the food to there people was first-rate."
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "Food. Space."
缺點： "When the front passage reclines, the TV screen was too close for comfort."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "It was a journey with comfort and care.Crew was at its toes with hospitality skills.Food and snacks were appropriate.overall it was an amazing experience."
缺點： "All was gud . Can add little bit for vegetarians food choices."
優點： "早餐是粥 很棒"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "Just great all round"
優點： "The Stewardesses were polite"
優點： "Great crew, great service"
缺點： "Could use a greater reclining angle in economy."
優點： "We boarded on time. Again, cabin crew was nice, courteous, and professional. Flight was not full- therefore, no passenger present next to me. Did not eat either meal- therefore, can not vouch for them; however, did have a cup of noodles. Again, the variety of music was nice."
缺點： "Again, airport crew leaves a lot to be desired."
優點： "Superb crew and excellent service."
優點： "On time"
缺點： "Cathay not the "cut above" it once was."
優點： "The flight was short, but still included a full meal. The flight crew was very helpful and thoughtful."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Chicken rice"
缺點： "Mess in TPE"
缺點： "Ordered a vegetarian meal that was never delivered."
優點： "CREW AND PLANE"
優點： "Great crew. Super friendly."
優點： "Good service"
缺點： "1-hour delay due to inclement weather"
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
缺點： "A glass of wine or beer would have been lovely."
優點： "Very spacious and comfortable seats, great service, good food."
缺點： "We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again."
優點： "Nice flight great service"
缺點： "I like everything"
優點： "Good selection of entertainment"
缺點： "Long wait to board then to take off...why can't we bring water on board for this Fifteen hour flight????"
優點： "Amazing crew. Great food"
優點： "In flight entertainment was definitely above average."
缺點： "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."
優點： "I liked the plane and the price."
缺點： "Boarding was crowded, hot, and disorganized in IST."
優點： "Perfect take off and landing. Very smooth flight with good service"
優點： "The check in was with a smile and a good service"
缺點： "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."
缺點： "Same problem as the first segment (see above)"
優點： "Comfortable seating"
優點： "Everything was great but I particularly liked the meals."
缺點： "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."
缺點： "The crew offered no help or solutions when I was denied af security and had to return to ticketing to check a bag. They refused to check the bag and caused me to miss the flight, and offered to rebook me for over $2000. Shady. Most unhelpful agents. You'd just better hope you don't have an issue, because the customer service is some of the worst I've experienced. Won't fly them again."
優點： "No air conditioner. Sweated like a pig the whole 13 hour flight"
缺點： "No ac"
優點： "Great experience for my first international flight."
缺點： "No miles. No notification either. Seems very arbitrary"
優點： "The food is imazing"
缺點： "40mins rotar"
優點： "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"
優點： "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"
缺點： "I waited on line for over an hour until we found out our flight was cancelled indefinitely. There was no communication and no way to rebook. I had to book a different flight on my own through a separate airline to get back home in less than 3 days."
優點： "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."
缺點： "It was not comfortable at all No space the cherries no nice"
優點： "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is firstname.lastname@example.org. Thanks"
缺點： "There was no option to choose kosher food in the order."
優點： "the plain is good and there is a big space for the legs. the crew is helpfull"
缺點： "1. There was a delay on the flight from Barcelona to SAW (Turkey) of 2.5 hours. Turkish Airline didn't update us at any time what and why is the delay problem . Due to this, we missed the connetcion flight to Tel Aviv.They took us to another air port(Attaturk) in Istanbul (1.5 hour driving) . They gave us only food vaucher and no compensation for the overall delay(7 hours!!!) 2.Icoud not order a Cosher foo at all TK flights web sitr. WHY ??? 3.the Entertainment is very poor. only one movie and no subtitlse .Music is wired."
缺點： "It was impossible to watch the films, the system was inaccessible"
優點： "The Price!"
缺點： "Would have appreciated different breakfast choices."
優點： "The entertainment options, food, toiletry bag"
缺點： "Stuardess service is very poor. For a 13 hour flight I would expect to have more than 2 beverage visits. Also, I ended up taking my requests to a first class stuardress since the ladies in coach didn't respond to me. I was also appalled to have my connecting flight delayed for over 24 hours without proper notification."
優點： "Service was prompt but short. Stewards seemed stressed out."
缺點： "Ran out of chicken option. Friend does not eat eggplant (option #2)"
優點： "Food and service was excellent."
缺點： "Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent."
缺點： "Most seats were broke, staff seemed grumpy, 3 out of 4 flights didn't have individual TVs, staff couldn't handle unruly passengers, etc. Won't be using Turkish Air anymore."
優點： "The food was very good. The movie selection was outstanding"
缺點： "I showed up roughly an hour before the flight, as I had no bags to check in. The employees at the check in counter had already cleared out, so I was unable to get my boarding pass. Then when I called in, they were extremely unhelpful. They gave me no alternative options, and instead only listed out a ridiculous list of fees and said I they could get me on a flight a different day for a total cost that was greater than what I had paid for the entire round trip ticket. I asked to speak to a manager and they refused to connect me. I ended up buying a one way ticket home with another airline. I will not fly with Turkish Airlines again in the future, and I would definitely not recommend them to anyone. Just beware of this service if you see them listed as the cheapest option."
缺點： "Terrible Airline- cancelled flight and rescheduled long flight leg for another day without notice"
優點： "They treat economy like you're in first class. They literally give you a menu of food. The entertainment is extensive and free. It's also likely your flight will be less than half full. Tons of empty seats to lay down and sleep."
缺點： "Boarding was behind and slow and very crowded in be area."
優點： "You were fed."
缺點： "The flight was delayed for over an hour"
優點： "Service was awesome top to bottom"
缺點： "The business class cabin was hot on both flights. That seemed to be a common complaint among the passengers we talked to. The Economy cabin seemed to be set quite a bit cooler."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "food and entertainment"
缺點： "Couldn't find the reclining in seats"
優點： "Really amazing service."
優點： "food es very good, service also awesome,"
缺點： "very dirty plane."
優點： "Everything, starting with the complementary sweets they give you at the beginning of the flight"
優點： "Everything was good."
缺點： "Ran an hour late"
優點： "The plane is almost brand new. The service, the food and the crew were fantastic."
缺點： "all the time same food and we believe the menu should change. the voice of the anounce and music is too much , it is bothering."
缺點： "This was not a business class seating arrangement"
優點： "Everything was good on this flight, crew, and food."
缺點： "No complaints"
優點： "Better food than most airlines. Appreciated the kit."
缺點： "They ran out of non-beef options for dinner. Flight attendants weren't the friendliest. No usb charger. Seats weren't very comfortable."
優點： "Flight was at 60% capacity, I had an entire row for myself. Boarding was prompt and the crew was polite."
缺點： "I was asleep and the server didn't give me food. There was no option for the movie, it was fairly boring The seats were small"
優點： "The in-flight entertainment was good. The economy seats were decently spacious and the food was good as well. If I would fly Turkish again, I would fly specifically because of these reasons."
缺點： "The pre-boarding experience was bad and at times a little arrogant as well. I boarded Turkish three times, once in San Francisco, second in Istanbul and third in Barcelona. While the experience of boarding the flight was good in Barcelona, the crew sitting at the flight information desk in Istanbul and the crew sitting on the counter wasn't very helpful and plain arrogant at times. This was the crew providing information in Istanbul: Me: Hi, could you please tell me the meal plan selected for my next flight? Crew: (shouting) You dont have a connecting flight hence no meal is provided to you. What are you doing here you should be at your terminal immediately. Next!! (I was 8 min away from my terminal and asking this question 30 minuted before my boarding time). After handing her my passport, this was the lady who greeted me at the check-in counter in San Francisco: Lady: Is Istanbul your final destination Me: Actually I have flights from Istanbul to Barcelona and then later to (interrupted) Lady: Sir, your final destination is Istanbul (harsher tone). Me: (Not sure what to make out of that information) Could you check because I have booked some more flights later. Lady: (laughing at me now) Do you understand what I said, your flight destination is Istanbul. Lady: (Now I was a little angry because of the language and the tone) Ok whatever check me in. She now starts processing my check-in. Suddenly starts smiling to the other passenger on my right. Gets up starts talking to them. Comes back after a couple of minutes. Then she checks the other flights Lady: You have a flight after two days to Barcelona. Do you have a visa for that? Me: Yes. And then we just leave without saying anything else. I later found out what she meant. Rule says I have to check-out my bags whenever I have a flight after 24 hours and therefore my final destination was Istanbul. There was a better way to tell us about this for sure."
優點： "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
缺點： "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
優點： "Salimos a tiempo . El business es muy confortable"
缺點： "La comida horrible . No se limpian los baños"
優點： "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
缺點： "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
缺點： "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
優點： "Almost everything, especially the crew."
缺點： "Don’t feel like anything should be better to be honest"
缺點： "Boarding was crazy. Could not everyone in the gate area."
優點： "Staff were professional and polite."
缺點： "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
優點： "Everything works and quick to get to destination."
優點： "The friendliness of the crew"
缺點： "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
優點： "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
缺點： "Long haul flight made pleasant by KLM"
優點： "The crew was amazing and the food was great."
缺點： "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
缺點： "wasn't able to take the flight since I missed it"
優點： "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
優點： "Excellent service. A meal , drink and a coffee included which we were not expecting."
缺點： "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
優點： "Restrooms clean, decent food and drink, nice cabin crew."
缺點： "No complaints"
優點： "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
缺點： "The movie options, as well as music and TV options were limited. There were no electrical outlets."
優點： "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
缺點： "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
優點： "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
缺點： "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
優點： "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
缺點： "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
優點： "I got some rest"
缺點： "unable to charge my phone or watch movies"
優點： "Great service"
優點： "Flight crew was fine. Food was good."
缺點： "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
缺點： "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
缺點： "Amesterdam airport employee was really rude"
優點： "Helpful and smiling cabin crew."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Excellent experience with the cabin crew."
缺點： "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
缺點： "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
優點： "Comfort economy well worth the extra."
優點： "That we didn’t crash"
缺點： "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
優點： "Catering is ok"
缺點： "Seats comfort really old school"
缺點： "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
優點： "I was upgraded to Buisness so, no complaints"
缺點： "No Marlboro light cigarettes on the duty free shopping cart"
優點： "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
優點： "Crew was friendly, and the food was better than the usual KLM fare."
缺點： "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
優點： "The staff and crew"
優點： "Was able to check in online, very convenient and easy to access site."
缺點： "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
優點： "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
優點： "In general, it was ok"
缺點： "Flight was delayed and because of this I missed my connection flight to Amsterdam"
優點： "Flight was delayed by over three hours."
優點： "The sear was messy they didn't clean it it was full of pieces of bread."
缺點： "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."
優點： "The crew was great"
缺點： "1-2 +cms leg space"
缺點： "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
缺點： "tout est à revoir !"
優點： "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
缺點： "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
優點： "Good crew, as usual with Air France."
缺點： "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"
優點： "crew great comfortable"
優點： "Crew was nice."
缺點： "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
優點： "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
優點： "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
缺點： "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
優點： "The cue lines per zone are a brilliant idea!"
缺點： "An explanation to passengers as to why there was a backup between the gate and the plane."
缺點： "Baggage check in was stressful"
缺點： "Great experience"
缺點： "It was a great flight can’t think of anything"
優點： "Crew was very nice and the food was excellent."
缺點： "They lost my luggage :("
優點： "The crew were polite and friendly"
缺點： "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
優點： "Extremely hot the plane"
缺點： "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
優點： "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
優點： "Flight on time"
缺點： "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
優點： "Modern aircraft with power, big screens etc"
缺點： "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
優點： "Onboard crew was friendly. Dinner was good"
缺點： "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
優點： "Enjoyed my food, especially tasty for airplan fare!"
缺點： "Not enough leg room"
缺點： "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"
優點： "Boarding for BUsiness class was fine. Seating was cramped."
缺點： "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
優點： "The service was very professional."
缺點： "Everything went well."
優點： "真的想不到. 若有就是好險行李沒有不見"
缺點： "A320登機可以想到讓18排後的從四號門登機. 難到不知道下樓梯繞飛機走到四號門1-18排旅客都坐定位了嗎"
缺點： "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."
缺點： "The delay was caused by too many carry on luggage for limited cabin overhead storage. The ramp agent should have better coordination."
缺點： "Horrible Crew..."
優點： "The friendliness and courtesy of the staff."
缺點： "One piece of my luggage was left behind in Paris."
優點： "The cabin crew was very good!"
缺點： "The economy premium seats are very uncomfortable"
優點： "Flight attendant was very nice."
缺點： "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
缺點： "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
優點： "Easy, fast, comfortable, no hassles"
優點： "The airbus 380 was great and the staff very nice"
缺點： "Too mych bad smells after a few hours"
缺點： "Some toilet facilities out of order and some slow service"
優點： "Crew was welcoming"
缺點： "Space between the seats was too small."
優點： "The hostesses were very kind and nice"
優點： "Short, lots of leg space"
優點： "Priority boarding"
缺點： "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
優點： "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
優點： "No issues, quick trip, friendly staff, comfortable ride..."
缺點： "Food was not good."
優點： "Nice Flight Attendants Good Food"
缺點： "Flight was delayed by 1.5 hours"
缺點： "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
優點： "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
缺點： "The wi-fi did not work on our flight"
優點： "Panamá airport is a disaster, unorganized and dirty"
缺點： "Panamá airport"
優點： "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
缺點： "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."