每天清潔，並在 西安飛往 台北的機艙內安裝HEPA高效濾網
缺點： "More TV show choices and more Hollywood movies although I understand it's a Chinese airline not American."
優點： "Very frustrated experience. Air China, air Canada, budget air, all push responsibilities away. Budget air got my name wrong, too, which would have caused me to not be able to get on the original flight from China anyways."
缺點： "Still I have not been able to get someone to fix my problem for me although I was promised that I could postpone my return flight by one day because of the delay at Victoria airport. Ended up having to buy a return ticket by myself."
優點： "Not a full flight, seat next to me was empty which was good for a 12 hour."
缺點： "Better selection of movies, real window shades instead of the transparent ones."
優點： "Crew member was very friendly and smiled all the time. My kids were hungry and they offered two sets of meals for both of them."
缺點： "Entertainment/movie was nil. No personal entertainment screen."
缺點： "Be on time"
優點： "Nice crew"
優點： "Check-in was very fast. The food was a hot sandwich and a drink and was decent. Plane left Hangzhou and arrived Taipei slightly early, which was great. Seats reasonably comfortable. Crew was kind and caring."
缺點： "Would have been nice to have some fruit."
優點： "Crew was friendly and spoke English. Boarding was timely."
缺點： "The food was the same on the flight to and from. Also was warm, not hot."
優點： "Short waiting period for connecting flights"
缺點： "Bad service for China Air crews and not using the airport terminal tube, the passengers need to take a bus"
缺點： "No entertainment"
優點： "Staff pleasant."
缺點： "Uncomfortable seats. No leg room."
缺點： "There was bad toilet smell reaching where I sat."
缺點： "As a 1k I got diverted to a small bus for loading. This bus then waited until the regular buses had left before leaving. Then it waited until everyone on the other buses had boarded before letting the four of us to get off the bus - we were the last four people to board the plane. Happily there was still space for my carry on, but it was not what I would call priority service."
優點： "Provide new movie"
缺點： "More small snacks provide."
缺點： "I had to spend two extra nights in Shanghai due to missed flight. I was not informed that departure time was changed to 2 hrs earlier. I was alone at a hotel with no cash and horrible food. For those 2 days, I was unable to get confirmation of my new flight, so I was on an expired visa. I called to find out why I wasn’t informed, and I was told that the email must be in my spam. It was absolutely not in my spam because it was never sent!"
優點： "A bit of the food"
缺點： "No valid explanation for the 2 hours delayed of the flight from montreal and upon arrival in Beijging there is a lot of miscommunication about what passengers have to do. Everybody does'nt know what to do. No one can exactly give us the way and right thing to do. No anwers to our questions. We were hungry and no way of getting in touch with our family members because airport wifi does'nt work for us. We were ask to go here and there without explanation and the hotel given does'nt deserve to.be even a 1star..a better than nothing hotel. Tired, hungry and very exhausted . No words can describe our frustrations. We deserve a refund if not at least a compensation for that very bad service experienced on that flight of Air China 880."
優點： "Courteous service, clean cabin"
缺點： "Food was ok...very bland and rather tasteless"
缺點： "Food was not tasty"
優點： "Very short flight at end of trip, so ok enough flight."
缺點： "I have to give lowest score on food and entertainment because there was none. But the flight was so short that neither was expected."
缺點： "Food was awful Confusing why we weren’t allowed our phones on airplane mode."
優點： "board time"
缺點： "Everything els was disapointing"
優點： "We were given a bulk head seat and an exit row, but this was due to us not being able to check-in early because the website was erroring out."
缺點： "While the exit row provided extra room, it was right in the middle and the bulk head was extremely stuffy. My feet ended up swelling. Only perhaps got 3 hours of sleep."
優點： "Cheap price, on time."
缺點： "Seats, food, entertainment"
優點： "Entertainment and service was very good."
缺點： "3 hour delay and no information on updates/reason. Switched seats so people could sit together then small child behind me kicked my seat throughout most of the flight. It made for a terrible time and wasn’t stopped."
優點： "Crew was friendly and good for an early morning flight and I like that there were only two and not three seats on the side by the windows."
缺點： "The plane had no individual entertainment options and didn't allow use of phones/electronic devices, so was a pretty boring flight."
優點： "Calm boarding process. Crew was pleasant."
缺點： "Seats are smaller than most international flights. Entertainment was non-existent. Food was not interesting, but sufficed."
缺點： "The flight delayed almost five hours.during the time, no broadcast no food no drink. Air china is so bad."
優點： "Airports r nice"
缺點： "Took 5 flgts in China every one was delayed from one to 5 hrs."
缺點： "My flight was cancelled. I was never notified about the cancelation. Found out about it when I got to the airport."
優點： "Space in business class"
缺點： "Cabin appointment not impressive."
優點： "I do on line check in for the trip from DC to Beiging, it's good that I got what I wanted to have an aisle seat. Then I do the transit trip at the DC airport counter, they told me that I had an aisle seat, and the baggages were checked in all the way to Taiwan. The truth is I didn't have an aisle seat and my two luggages are lost."
優點： "Flight attendants were wekk trained."
缺點： "Bathrooms smelled."
優點： "huge delay without an explanation"
缺點： "We missed our connecting in the Beijing airport both times. Even though our flights were delayed by several hours, the AirChina staff seemed unprepared to help us about we sat in the Beijing airport for multiple hours before going to Phuket and again on the way home when going back to NYC. They refused to give us meal vouchers and were generally unapologetic."
優點： "Food was pretty good, flight attendants pretty nice"
缺點： "Only overhead entertainment, an hour delayed"
優點： "Polite staff, relatively comfortable and decent food."
缺點： "No form of in flight entertainment and chinese air regulations prohibit mobile phone operation. Boring, but not the worst."
缺點： "The flight got cancelled and we had to take a flight 2 hours later. Even though the air line provided a lunch box as the original flight was scheduled to be at 12pm, the food was terrible."
缺點： "The staff were rude and over all air china is quite disorganized. Their website barely works and it was impossible to get any real answers out of the agents on the phone. I tried to request a celiac or gluten free meal and it took 3 phone calls to get an agent who was aware there were even choices. Also, as I'm aware I'm flying in another country I would have like to see more English speaking competence amongst staff flying an international flight from Asia to Canada and back. The staff were not helpful. Like drones with no time for you. This to me is not service. And an airline is providing a service."
優點： "Airline deliberately arranged for me to miss my connection in Beijing.. Resulted I a 24 hour delay. They did not cover food expenses while I waited for a substitute flight."
缺點： "We sat on the tarmac for several hours before we took off - "because it was a busy day"."
優點： "Movie selection and food was OK"
缺點： "Flight delayed for four hours because of "weather in Houston". 14 hour flight could have taken off on time and thunderstorms were over well before we got there. Missed out connecting domestic flight and stuck overnight in Houston with no good or hotel vouchers offered."
優點： "Boarding was very smooth and easy. Seat was uncomfortable ."
缺點： "I like to use my device to listen to my music & game but not allowed even during flight."
優點： "Air China was a very pleasant experience since the price of the ticket was only $622. The plane was good, service was good, food was average and service was fine. The flight was basically easy and I would not hesitate to fly Air China."
缺點： "The food was just average"
缺點： "When I ask crew need one pillow, She told will check, and then no answer. Maybe she forgot ！"
優點： "food is good"
缺點： "We were arranged to a non-adjacent seat and far away"
缺點： "Terrible service (worse than United...!!) Cattle food."
每天清潔，並在 西安飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 西安飛往 台北的機上會提供口罩
從 西安飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 西安飛往 台北的彈性機票