優點： "Food and crew"
缺點： "Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines"
優點： "The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money."
缺點： "Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing."
優點： "Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight."
缺點： "Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. Should be offering more leverage."
缺點： "On-time departure"
優點： "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
缺點： "They could improve on the entertainment and service."
優點： "The flights left and arrived on time."
缺點： "When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues."
缺點： "Departing on time, boarding more organized fashion."
優點： "Only 15 minutes late, could have been worse"
缺點： "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
缺點： "Reservation online"
優點： "The crew was fabulous. The flight was not over booked/ loaded and therefore much more comfortable."
優點： "Comfortable, good food, good drinks , on time"
缺點： "Edited movies and the headsets were uncomfortable but you couldn't use your own because the left and right we're separated jacks"
優點： "Easy check in and boarding, friendly staff"
缺點： "No TVs in each seat"
優點： "Good boarding process, punctual,great cabin service"
缺點： "Baggage arrival"
缺點： "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
優點： "On time Courteous Staff"
缺點： "No in flight entertainment"
缺點： "The flight was 3 hours late. My seat was wet when we boarded. I’m not sure it was really the crews fault, but still sucked and not a great experience."
優點： "The crew were very welcoming."
缺點： "The flight from Ho Chi Min to Phu Quoc changed numerous times, even the day of."
優點： "The whole flight"
缺點： "Nil by"
優點： "Well worth the price"
缺點： "All good"
優點： "Lined up, crew took our tickets, we loaded on the bus to bring us to the plane, but the bus just stayed there for 10-15 mins. Then they told us all to get off the bus and go back into the terminal and wait. No explanation or apologies. Waited another 30 mins then everyone lined up again. They never explained what the issue was - it was a bit unsettling. Like, was it a meintamice issue? Should we be worried for our safety? Or was the aircraft simply late/delayed? Upon taxiing and take off the pilot finally said they were delayed from a previous flight and the plane needed to be “checked.” Would’ve like to know that an hour earlier when we first got kicked off the bus."
優點： "The captain was friendly and informative"
缺點： "The food was terrible and the staff was rude"
優點： "Check in service was very good!"
優點： "Legroom, comfortable seats, window darkening technology allowed quite a bit of sleep on board."
缺點： "Computer changed our Premium Economy seat allocation, separating us but not told until boarding. Then it was a hassle while they rearranged other people on board and tried to tell us it was caused by us checking in late whereas we'd been among the first."
優點： "service was great"
缺點： "Plane is a bit old"
缺點： "the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory."
缺點： "Sell me ticket hat no use. 17 hours layover while Japan not allow overnight layover and kick me out . I have to spend 1700 more to get another ticket to go us for school! I demand my money back"
優點： "Priority boarding for pregnant passengers, leggy and clean"
缺點： "No personal service, meaning have to fill out the same waiver of liability every time we fly, even if flights are just a few days apart."
優點： "Bottled water and ample leg room pretty much sums up this short flight from Phu Quoc to SGN."
缺點： "Crew at check-in counter was not friendly or helpful. Even though our pregnancy was documented a week earlier by Vietnam Airlines, she made us go through the same process, though we showed her we had the same form already in our possession."
優點： "Early check in was not a problem and baggage check in weight is great and not paying for it."
缺點： "This flight seems more and more every time we take an econo flight which, should be cheaper then what you get for pricing. No fluff flight only I can see the different is the baggage weight you can take is only the extra. Seem we stayed on the tar mac for a while flying out and flying in Ho Chi which, the air movement in the cabin was not that great at all and little stuffy and warm. One thing leaving out of Term 3 at Singapore if you go thru Immegration and want to eat the food is not great all and stay away from Burger King and for the 3rd time got sick again! Worst Burger Jiont in the World ever! From no soda, the chicken nuggets tasting like fish, and the Burgees did not taste like burger very sickening! Thier are a rip-off to still wanted everyone to pay full price for the a meal and without no drink and pay extra for water and wanted people to pay for ice. Burger King Co. really need to take hard look at this Joint for very bad foods serving people and getting them sick and ripping people off with money. Seats are small and compact and the seat belt for the airline is small for a bigger person and not meaning over weight."
優點： "The crew was nice, boarding was easy"
缺點： "No entertainment and the business class seat doesn't lay flat all the way."
缺點： "The flight was 3 hours late leaving Luang Prabang. When we finally boarded and arrived in Siem Reap, we found out they had left everyone's luggage in Luang Prabang, and it wouldn't arrive in Siem Reap until 24 hours later. Horrible! Worst part, we were told by the airline's team in Siem Reap that this is a common occurrence on that flight! Will never fly Vietnam Airlines again."
優點： "On its Airbus A 350 Vietnam Airlines recently introduced a new arrangement for the Premium Economy Section. This is the only aircraft used on the SGN-CDG line. Before they had a lay-out of 3-3-3 seats across, strictly identical with the Economy section. It is now 2-4-2, giving some more space to sit comfortably. All seats have now a fixed separation, with the possibility of placing a glass or other small objects on top of it; they look like a smaller version of the old Business Class seats. In the first row the design of the fold-up screens has been improved. Previously some invaded the personal space of the neighbour, as I had experienced last October (my knee still remembers it). Well done. Prem Economy is worth the difference in pricing."
缺點： "In Premium Economy Vietnam Airlines used to serve a lavish breakfast menu. Most of it was sent back as waste, because so many passengers (e.g. French) are accustomed to a minimalist continental breakfast. All this lavishness has disappeared now. While I understand the reason why, I wonder why they also eliminated the small portion of jam or jelly. Only butter is available to spread (spread?) on the tiny bun. It would be a nice touch to have also some jelly. Also during the night shift they used to offer some nice sandwiches to sleepless passengers. Now only pots of instant noodles are offered on demand. These pots are not well adapted for European passengers."
優點： "Small plane and very nice people. Short flight so no food or entertainment to judge. Just hard not to love the Cambodians."
優點： "it was a short trip"
缺點： "plane was old and had an unpleasant odor"
缺點： "There was no luggage requirment on my flight plan. I thought that it was 32 kg since it was international flight. At the counter I wad told I am over 20 kg allowed on that flight since this fligh was code shared with Vietnam Airlines but operated by Cambodia Angkor Airlines. After manager intervention my suitcase was accepted. I would appreciate clear communication about allowed suitcade weight on code shared flights."
優點： "excellent ,no complaints. Good flight all around."
優點： "Nice planes, friendly staff. No entertainment or food during the flight though."
缺點： "No entertainment or food. They only offered free water."
優點： "They fed us dinner and kept the lights dimmed most of the time. Good selection of movies too, which was important bc I couldn't sleep."
缺點： "Not a ton of room (esp legroom) in economy, making it tough to get comfy/sleep. They occasionally randomly turned the cabin lights back on which was a bit annoying."
優點： "The Air France business lounge that Vietnam Airlines use in CDG Airport was excellent. Lots of space a good selection of food. The airline staff where all wonderful and food on the plane was delicious. I like the sleeping pods. Very private and comfortable."
缺點： "I would like a few more recent English movie choices."