Food was excellent and free wine was also great.
Flight was delayed by few hours
缺點： "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"
缺點： "Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites."
優點： "service on the flight was very good"
缺點： "the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with"
缺點： "Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight"
優點： "The crew was amazing and service was very professional."
缺點： "Lower prices!"
優點： "They give me windows seat. Problem give Aaisle seat to handicap. Old man can’t move nowhere’s ever time I like go bathroom waited someone help him crews members are rude I requested it’s hard. Nobody care my priority 30 min waiting then I use restroom. Disappointed Los Angeles to Istanbul uncomfortable journey"
優點： "Good movies"
缺點： "Lack of drinks offerdd"
缺點： "The head phones are terrible."
缺點： "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"
優點： "Crew was nice. I was really thirsty and I kept asking for water. He should have just given me a small bottle. Also need more than 4 Bollywood movies. This was a returning flight after 2 weeks and it had the same 4 movies which I had already seen."
缺點： "I had a 14 hour layover in istanbul airport. Arrived at midnight and flight wasn’t until 2 pm the next day. I just assumed that they would give me a hotel. Come to find out thats wasnt the case when I landed. Given all kinds of reasons/excuses. The guy at the transfer desk told me”you should have known that your layover was this long since you booked it”. Will have second thoughts about flying Turkish again. Left a bad taste in my mouth. Might stick with Emirates or Qatar."
優點： "Service was excellent"
優點： "Food, entertainment"
缺點： "Terrible check-in (30min waiting), boarding was uncoordinated, and the cabin was probably 30 degrees!"
缺點： "Same problem as the first segment (see above)"
缺點： "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."
優點： "The food was excellent fresh and plentiful. The bathrooms were very clean"
優點： "Punctual in terms of reaching destination, all else average."
缺點： "Less leg space, pantry service below expectations."
缺點： "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
優點： "Comfortable seats. Food wasn't terrible."
缺點： "Unannounced delays. No staff at Gate counter until the very last minute (Munich Intl. Airport)."
優點： "The food was great and the onboard amenities were fantastic!! Would definitely recommend to anyone!"
優點： "The crew and the food were great."
缺點： "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "I'm still in turkey. Never flying your airline again delayed missed connecting flight."
缺點： "Everything it was awful. Late"
優點： "Food was amazing. Service was great."
優點： "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
缺點： "No complaints."
優點： "Great experience for my first international flight."
優點： "Very good customer service and entertainment"
優點： "Staff and food. Also great selection of movies"
缺點： "No complaints"
缺點： "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."
缺點： "Homeland has made flying into the us miserable. The checking of cameras is ridiculous. If they work we should not have to check them. Then when we landed the nastiest people are in the us Turkish check in was painful and makes one consider not flying"
缺點： "Very bad customer service It will be my very last flight with them"
缺點： "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."
優點： "the crew were great clean cabin"
缺點： "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"
優點： "On time. Friendly crew."
缺點： "Old plane. Boarding was not so nice."
缺點： "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."
優點： "Attendants were attentive. Food was good ad plentiful."
缺點： "Seat space very cramped. I am tall. Cabin was warm."
優點： "Boarding was on time, the crew was helpful."
缺點： "The entertaintment screen at my seat wasn't able to play videos. The comfort would be excellent if there would be a foot support."
優點： "I always enjoy flying with Turkish airlines because the service and care is exceptional !"
優點： "Appreciate highten security checks giving "secured" feelings to passengers."
缺點： "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."
優點： "There was upgrade special on our outbound flight at check in which we took advantage of so we were in business class flight from SFO to Istanbul. That was awesome experience - very comfortable fully reclining seats, gourmet food and drinks, impeccable service, wide entertainment selection, etc. Even on the shorter leg flights we took (i.e. Istanbul to Rome and Dubrovnik to Istanbul) they served food (light snack). We flew economy from Istanbul back to SFO but got exit row seats so plenty of leg room and seats reclined good amount. Again, great service, food and entertainment. All the flights we had on our itinerary were newer planes. Turkish Airlines is so much better than American airlines!"
優點： "Good Food, Comfortable Seats & Good Entertainment Options"
優點： "The seats were a normal size for an international flight. Everyone got a blanket, pillow, earphones and eye mask in their seat, all of which were necessary for the 11-hour flight. There were a lot of great movies to choose from, as well!"
缺點： "The bathroom garbage cans got full very early on in the flight, making it uncomfortable to use them. The stewardesses were friendly, but it was difficult to understand their English and the pilot's English (and I teach ESL). They, in turn, had a difficult time understanding me when I spoke to them in very slow, clear English."
優點： "On time"
缺點： "Had to wait 1 week for the money to be unblocked which affected my vacation"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Lots of leg room"
缺點： "there was no entertainment no pillows no blanket inside of the plane was kind of cold and the flight attendants were quite indifferent to your needs I couldnt lower the number of stars but I give it 1 star all around!!"
優點： "New plane. Excellent quality and quantity of food. Amenity pack, Nice entertainment selection. Good value for cost!"
缺點： "Wish it had a little more room, but I am a tall person. I do not believe any other airline provides more in economy, so really should not be a concern."
優點： "Direct flight, well priced, good food & service & entertainment."
優點： "good selection of movies free drinks"
缺點： "food was not too good"