It was JFK to ICN, 70 min stay, then ICN to PUS. JFK to ICN flight was delayed 1 hour, and arrived at ICN about 30 min late. There was only 70 min stay at ICN to change flight. But because of the delayed arrival, I had only about 30 min to change flight. Koreanair waited for me while I was running to the gate. I almost missed the ICN to PUS flight. I suggest Never take this particular flight connection.
優點： "The crew were good and very pleasant."
缺點： "The food was pretty gross. I don't know how you can pass that for food."
優點： "Korean Air was amazing. Very comfortable, hospitable, and punctual."
優點： "Crew was attentive."
缺點： "Was seated near some noisy distractions i.e. crying baby."
缺點： "Overall experience is good."
缺點： "Offer better options to redeem rewards/miles!"
優點： "awesome service great seats"
缺點： "30 some odd hours hotel didnt have shuttle"
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "The crews on the second flight were so loud. Talking and laughing so loud from the back made me uncomfortable."
優點： "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
缺點： "Seats of any airplane could use improvement on comfort. But comfort was good."
優點： "Lots of room,good food,friendly staff"
缺點： "No complaints at all"
優點： "From boarding to meal to disembarking, Korean Air does it right. They are attentive to your needs and provide excellent customer service."
缺點： "On this particular flight, a nice glass of white wine would have been nice but they had beer instead. I survived. Additionally, an upgrade on their earphones would be nice. Their sound quality is not the best."
優點： "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
缺點： "Everything was good"
優點： "Wheelchair assistance"
優點： "Great customer service"
缺點： "It was hot and no airflow"
優點： "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
缺點： "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
優點： "Flight was very nice, good service and new aircraft. Korean Air needs to get better selection of movies"
優點： "Selection of movies are great. They are new release and blockbusters"
缺點： "Its just because a 16 hours total flights. My body is sore from sitting long time in small seats and not a lot of room to move around."
優點： "I always enjoy taking Korean airlines. The crew is always the most helpful. The food is first class!! They are pretty well on time with their schedule. Over all I would give this airlines an A+. Will be using them again for my next trip"
缺點： "It would be nice to have Wi-Fi in economy class."
缺點： "Old aircraft, tiny seats"
優點： "Everyone was very nice."
缺點： "The food was a little odd but that might just have been Korean food."
優點： "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
缺點： "Too much material in seatback pockets, couldn’t store anything"
缺點： "Crew's English skills could be better. No wifi or other connectivity options on a 13 hr flight."
優點： "flight delay for more than an houe"
優點： "Same exception experience with the flight attendants, boarding was smooth, food is good and along with entertainment selection."
缺點： "The plane aisle is a bit tight and cramp and it is hard to move around. The chair in economy is not very comfortable very sturdy lack of cushion and back support. Leg room is ok, not as roomy as the flight from SFO to South Korea. When we boarded there was a strong smell burning fumes from the A.C. (air condition) that trigger my asthma and landed in Cebu very ill with asthma and allergy."
優點： "Boarding orderly"
缺點： "Cold food"
優點： "Food and service was exceptional."
缺點： "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "This was my first experience. It was great. Kindly staff. Service also good. I think it is good."
優點： "First class on flights under 6 hours are short changed, not worth it."
缺點： "Chicken satay was gross"
優點： "Plane did not have vents, it was about 80 in the plane too hot. When it was mentioned, crew could do nothing about it"
優點： "Great legroom, good food options, and professional staff. My only complaint is the somewhat limited entertainment selections. Overall a great experience."
優點： "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."
優點： "upgrade the food quality"
優點： "Spacious for economy."
缺點： "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."
優點： "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
優點： "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
缺點： "Refund policy"
優點： "Great service overall . Crew was very nice."
缺點： "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Boarding was smooth. Seats weren't too bad. Decent selection of movies, but have had better. USB plug at every seat. Ordered vegetarian meal but didn't arrive."
缺點： "They didn't have my vegetarian meal that I ordered so was pretty hungry."
缺點： "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
優點： "Good experince. Crew was fantastic."
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "the airhostesses"
優點： "Good food...good service.."
優點： "The time is not delayed"
優點： "The crew went above and beyond."
The exiting the plane was the slowest process I have ever witnessed. This is the only improvement.
Another smooth flight. Efficient boarding, early departure and early arrival in Baton Rouge.
Chaotic boarding and a bit weary of maskless flights, but friendly crew, on time service, quick baggage return. It feels like even Comfort+ seats are cramped… I guess flying is just got it’s hurdles
The lead cabin crew was a bit “no nonsense” which in some ways was great because it helped us secure the plane and get out on time. In some ways, she seemed a bit too abrupt with some travelers.
Flight attendants were outstanding! I was traveling with my 9 months old alone and I can’t express how kind and helpful they were.
Food in airlines needs improving
No wifi but flight was short and comfortable
It was hard to hear the PA announcements for boarding. Maybe also post the info on the screen? Or allow the attendant to pull down his mask when speaking into the PA system?
優點： "Crew were friendlier than many other airlines"
優點： "The way they load the aircraft from the rear for covid safety precautions."
缺點： "The availability to switch my ticket to an earlier flight to avoid a 5 hour layover."
缺點： "Delayed, seat didn’t recline"
優點： "Professional crew attentive."
缺點： "More local information weather etc."
優點： "Crew were helpful and cheerful."
缺點： "Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!"
優點： "Good seats"
缺點： "Flight was delayed and my luggage didn’t make the plane."
優點： "Connecting flight attendant was extremely helpful"
缺點： "Delayed due to weather this missed the first connection then bumped from first class by a rude gate agent in Atlanta"
缺點： "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."
缺點： "2nd Delta flight on the same day that was delayed. This one only 44 min."
優點： "The crew really took care of us. You could tell they care."
缺點： "I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great."
優點： "boarding was on time"
優點： "Staff are adept at dealing with these issues but it is a systemic problem."
缺點： "Rather than pay luggage fees, people are bringing on their luggage and the flight ALWAYS runs out of space. Suitcases are being moved around right at people heads and more than once I've been hit and seen other people be hit in the head by a suitcase. Getting luggage in place used to be a simple and minor issue, now it occupies much of the time, energy, and attention of the cabin crew as well as the gate crew. I realize this is making money for Delta but the cost is being paid by people being hit in the head with luggage and the crew's unavailability to deal with other issues."
優點： "On time"
缺點： "The charging ports didn’t work, seats were avianle unable to move to a different one."
缺點： "Gate agent was rude to anxious passengers, due to flight delayed because of equipment problems."
優點： "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
缺點： "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"
優點： "Good staff, plenty of room, comfortable flight, smooth flight"
缺點： "Some passengers behind me didn’t get snacks and drink"
優點： "Loved how there was food to purchase on this flight. Great from having to run from one flight to the next."
優點： "Early arrival"
缺點： "Seats still tight"
缺點： "Delayed for no reason"
優點： "early take off and early landing"
缺點： "crying baby... passengers hanging out in the aisle... also lady sat in my emergency row seat and would not leave so I let her have it. also the lady next to that seat complained the whole time we tried to negotiate that seat. also the flight attendant that gave our section drinks seemed irritated and very rude. Older african american woman that stuck her finger in my face and the person next to me to ask her to stop her question as he picked up snacks that she dropped in the aisle. Kind of rude and kind of uncalled for. And the lady next to me (lauren) is an ER dr that had a layover in Atlanta for 4 hours to vacation with her fiance in the Caribbean..."
優點： "The plane was really nice, food was good. I had a pleasant time."
優點： "The flight was on schedule"
缺點： "It was crowded and cramped."
缺點： "No food was offered."
缺點： "Was not a wheelchair waiting for Wallace."
優點： "Courteous crew"
缺點： "Not enough room. Older plane model. No screens for entertainment."
缺點： "Flight overbooked and the gate paid no attention to how many bags were being brought onboard. Was forced to check my carry on. I hope it arrived."
優點： "Lady said she was taking the seat I paid an upgrade fee for. Crew did nothing. Said I should take her seat."
優點： "Pleasant crew, newer plane, and very efficient travel time"
缺點： "The boarding process was extremely slow, "Comfort Plus" seats in the smaller regional jet were definitely not worth the upgrade."
缺點： "Didn't eat or use entertainment."
缺點： "Flight got delayed and I had to reschedule. The process of rescheduling was a mess and took too long"
優點： "Crew was great, flight was on-time and most often overlooked (but most important) we got there safely."
缺點： "The seat on this 737-800 was uncomfortably narrow. This was likely due to the table-tray being in the seat armrest. I had to remove everything from my side pants pockets and even then was not particularly comfortable. This is particularly annoying because I usually avoid this by flying comfort plus. However, on this itinerary, Delta would not allow me to give them money for Comfort plus, because it was a domestic leg on an itinerary including stops in Asia. Such a baffling policy!?!?"
缺點： "Flight from LAX to SAN was good once we got across the airport from Westjet terminal to the Delta terminal. LAX is never simple! Comfort on aircraft today is never comfortable unless you pay the extreme pricing of premium seating."
缺點： "Lost luggage and made me lose my flight"
優點： "The customer service of the gate attendants and flight crew was fantastic."
缺點： "The flight was significantly delayed (8 hours), but Delta did provide vouchers and cash reimbursements for missed activities. They definitely win for proactive customer service!"
優點： "The customer service of the middle aged White frmale FA"
缺點： "The seats were small"
優點： "Boarding was efficient and easy. For the first time on any airline, the crew was over-the-top friendly and my special meal request was excellent."
The seat back TV was great rather than wifi movies. Easier to get on.
My seat was changed from window to middle. I do not like sitting in the middle which is why I chose a window seat.
Waited on board for an hour. Waiting for maintenance to check light in bathroom. Finally left and told it would be unavailable and to use bathroom in front! 😕
I like this aircraft. There is good entertainment choices and WiFi. The main dish was surprisingly good.
優點： "On time"
缺點： "More seat room"
優點： "The Captain was courteous and the flight itself was good."
缺點： "There was a barking dog on the flight that was very high pitched. The stewardess was not polite, kept repeating herself and her voice was like the teacher you never wanted to have. The WiFi did not work. We had to wait for a gate approximately 30 minutes when we reached DFW."
優點： "Crew was very rude and did not follow actual baggage policies regarding a passenger’s batteries in their bag that fit just fine in the overhead."
缺點： "Crew could maybe re-read policy and use their logic to apply it correctly."
缺點： "typical poor computer jet poor experience. Now no service"
優點： "Nothing. Will never fly American again"
缺點： "Better customer service at the gate."
缺點： "Hard landing on arrival in Philadelphia."
優點： "The crew was great! Very accommodating"
缺點： "Better control and seating of families with little kids."
優點： "It was quick."
缺點： "The plane could have arrived on time, made sure everything worked fine, and got me to my destination like they said they were going to... instead, stand by for a different flight was not what I paid for... but it is what I got."
優點： "Good price and new clean aircraft."
缺點： "Reclining seats."
優點： "Crew were very friendly"
缺點： "AC power. Seat back TVs."
缺點： "I didn't the pilot pushing the American Airlines credit card and having the crew walking down the aisle trying to pass out applications."
缺點： "Turning on all cabin lights at 1am to do a beverage service was absolutely insane."
優點： "Clean plane, fast boarding process."
缺點： "No power to charge a device. This really is unacceptable in today’s world."
優點： "Crew was very good"
缺點： "Less gate changes"
優點： "on time departure offered a beverage and snack"
缺點： "we had to circle phila we had to wait for our gate"
缺點： "Nothing really needed to be better this time around"
缺點： "The baggage claim took forever. And the flight was late."
優點： "Crew was ok. The basics. No issues."
缺點： "WiFi and better entertainment"
優點： "Everything was great and we arrived ahead of schedule."
優點： "Great first class cabin crew."
缺點： "Nothing the flight was great and very fast."
優點： "Nothing!!! This was a horrible flight experience!!! I will never use American Arilines again especially their Barcelona connections."
缺點： "I would never use American Airlines again. Horrible service at the check-in service at Barcelona Airport. I travel around the world for work and each year I fly to more than 12 international locations but never had a horrible experience like this. My carry-on bag is 21” carry-on bag that I traveled in more than 20 countries for the past 3 years but American Airlines staff members at the check insisted that my carry-on bag does not fit the FAA regulations and they threatened me multiple times when I protested their attitudes. I am an avid traveler and I know my rights as a traveler but the American Airlines staff members were extremely rude and insisted that I have to check-in my carry-on bag. The real issue was that regardless of the size of the carry-on bags, they were forcing almost all passengers to heck-in their carry-on bags a clear indication of money-making scheme. When I protested their attitude, they threatened me saying that I pose a security risk and that they would not check me in but I stabbed my grounded insinuated that my bag fits the FAA regulations. I booked this flight from Bristish Airways and this was a code shared flight, I called British Airways in December 22nd and confirmed the measurements of my carry-on bag but when I told American Airlines about the Bristish Airways, they told me “they don’t care, this American Airlines not British Airways”. It was humiliating, it was disrespectful, and it was unacceptable!!!! At the end, I removed one sweater from carry-on and the issue was resolved but after this experience, I will never never fly with American Airlines and never recommend anyone to use American Arilines especially their Barcelona flights and connections."
缺點： "Our 5:30am flight was delayed for over 4 hours causing us to miss our connection. So by the time we got to our destination we had wasted the entire day. This was a loss of an entire day of our vacation. This was our first time traveling with American. We will never book with them again."
優點： "Crew is helpful, seats comfortable"
缺點： "If they don’t offer free food why not offfer snacks for money. Movies are quite old."
缺點： "waiting on runwat for 30 minutes"
缺點： "Flight was late and caused me to miss my flight to Dallas."
優點： "Boarding was efficient the flight left on time in spite of rain. Lots of air traffic departing JFK and we were delayed in the take off queue for an hour. The captain made up time and arrived Paris almost as scheduled. Food was very good for coach class and it was a hot meal."
缺點： "The coach seats even on this 6.5 hour flight were uncomfortable. The seat backs have no support. The aircraft was an older 767 and did not have entertainment screens on the seat backs. Thus there were no games or other interactive programs. It had the overhead monitors for movies. Hopefully they will modify that plane soon."
缺點： "I didn't like that it was delayed. But it was not their fault because it was the thunderstorms that held us up."
優點： "British airways 787-8 Dreamliner. New-ish plane. Nice crew. Food was good"
缺點： "Business class seats were cramped. No place to put a book af glances when going to sleep. Headphones are not noise canceling, thankfully I brought my own"
缺點： "We have to wait inside of the plain 45 min"
優點： "In flight entertainment and service was fabulous."
缺點： "No complaints"
優點： "The seats were comfortable and the attendants were super nice"
優點： "The wait time for the connection was not too long. But on the way back to the US, I almost missed my flight from Miami to Washington-DC because I didint have enough time to go though imigration and also had to wait for my luggages. Thank you!"
優點： "It Was Great. Flight Attendant Rita Was Amazing. The Flight Was Quite And Relaxing."
缺點： "That It Didn’t Last Longer. It Was A Short Trip."
優點： "Crew was great. Boarding was quick. Food was good."
缺點： "The entertainment on a cross Atlantic flight was not family friendly. Playing 'Dark Knight Rises' and 'Guardians of the Galaxy' while my 6 year old is on the flight is not appropriate. While I didn't let him listen to the program, he could still watch violent scenes I would not allow at home. There are plenty of family friendly good quality PG or G rated movies that appeal to everyone. Would it be too hard to get individual screens in 2017?"
缺點： "Cancelled flight. Booked on another 2.5 hrs later. Seating not until the last moment. No human touches... all mechanical / perfunctory."
優點： "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
優點： "nothing really good to say"
缺點： "American airline is late most times. I don't really like flight attendants on AA flights. Not polite. I only fly just because it was available I"
優點： "The aircraft was not well maintained, middle holds were small and could not accommodate a normal hand bag. A side hold had to be taped to close it."
Reliable service. Clean aircraft. Friendly crew.
Had a great deal of trouble accessing the wireless system (not operator error). The flight and crew were very good, passenger behavior on the other hand was exceptionally rude.
No one at the counter could help me fill out the forms to enter Taiwan. I got errors but the were in Chinese! Somehow I managed to get it done after spending about 2 hours asking for help! And the ticketing agent had the nerve to tell me to get back inline!!
2 hour delay and then 15 min taxi to the gate just to be told a big pile of snow was blocking the gate.
Not being delayed 3 hrs because of United’s inability to book crew.
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Good pilot"
缺點： "Snarky flight attendant. Plane was late."
優點： "Seats were ok."
缺點： "Crew was very grumpy and not accommodating to families (ours and others). No wifi or outlets."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "It was a pretty good flight. Everything was great other than I felt very rushed and felt like I bothered the flight attendant when I asked for sugar with my tea. I tried to ask for a stir stick with my sugar but she had already moved on. The flight was also very cold."
缺點： "The temperature could have been warmer (i had pants and 4 shirts on and still felt cold). I also felt like I was rushed and unable to get all the items I needed with my tea from the female flight attendant."
缺點： "Sits not suitable for long distance travel"
缺點： "Gate checked baggage took forever to be brought to the jetway. I’ve been on several UA flights. It seems to be a major problem with UA and their contractors. They don’t load bags quickly."
優點： "Everything but the temperature"
缺點： "Too cold on plane. It's better than too hot, but it seemed like it was all or nothing."
優點： "Everything was as pkanned"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "I felt spoiled with all the service and the ice cream was a special treat. I had never gotten ice cream on an oversea trip. Thanks."
缺點： "I wished that some of the children would have left the window blinds down so we could sleep."
優點： "Crew was nice, boarding okay speed."
缺點： "The plane was in poor repair. Seats were frayed, overhead panels were bent or broken on the ceiling, floor dirty, air not working... Old planes can still be old AND well kept. I was told I could have a carry-on, but at the gate, I was told that all bags would need to be checked. My "carry-on," which met criteria, came back bent AF with items missing."
優點： "The crew service in the airplane, it was clean and the were very nice."
缺點： "The service in the gate, I tried to explained her that when the plane land in Washington My connection will be already boarding and she didn't do anything to help. I asked her to check my bags complimentary so I could be able to run and she said no."
缺點： "No refund, no compensation, no apology....just too bad."
優點： "Quick, easy flight with a really nice flight attendant."
缺點： "Really small and uncomfortable plane. I feel like they should phase these small planes out. Seats are not wide enough for a regular sized guy."
優點： "fast take off and good service."
缺點： "Took forever to get off the plane because there was some problem with the baggage that was holding up all the planes. Not the airline’s fault, rather the airport."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "The flight attendant used my name. Great landing."
缺點： "Tar mat loading. In flight service."
優點： "The lead flight attendant was great. Great sense of humor and very informative."
缺點： "baggage delivery time at SFO is so far behind other airlines"
優點： "Our flight attendants were the best!"
缺點： "Flight was delayed but we didn't find out until we all boarded and then we all had to get off and re board about 15 minutes later. Some missed connecting flights. Seems like they need to work on communication."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "The woman next to me had her computer angled toward my face with the brightness all the way up. On a red eye. It was rude, and she prevented me from sleeping at all on the flight."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "It was not overbooked and had plenty of space"
缺點： "Wifi and food prices were a little too expensive"
優點： "I enjoy flying, despite the security checks, secondary security checks, the general lax nature of TSA agents who care not when your flight is leaving or how inconvenient it is to have to unpack your entire bag to show them a bar of soap is not, in fact, a plastic explosive. I do like to fly, but it seems to be increasingly difficult to adhere to the rules properly."
缺點： "I was in line to board with group 4 and the woman in front of me had a large duffle bag, a purse, and 3 small grocery bags. The gate agent let her through, but told her to consolidate her bags. I had one carry on and one purse and was forced to gate check my bag, only to find out I would have to go to baggage claim to pick it up. If the woman in front of me was forced to adhere to the rules, I would likely have fit my bag into an overhead. UNFAIR."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
缺點： "I'm 6"1 and there's no leg room for at all!"
優點： "Crew was pleasant and responsive"
缺點： "Nickel and dimed for every aspect of the flight. Very uncomfortable seating. Definitely not comfortable for anyone over 4'5" and over 100lbs."
缺點： "Delayed 2 hrs without reason."
優點： "Rude boarding employee- Rude in general on phone with United Got to my confirmation code after having to change my flight and we got disconnected- didn't call me back when he had my number. Lost the connection"
優點： "Jet was small, so a little less comfortable. Friendly staff. I got a refill on my beverage before they collected trash."
優點： "We got home! After canceled flights on other airlines, United got us home safely. There were delays and turbulence, but we all landed safely."
優點： "Crew attempted to make a "backup" booking due to the delay in my connection to Newark. I had a 12:45 flight that was delayed. We departed at 1:45. I was booked on the 4:51 connection to Detroit and 8:58 as a backup."
缺點： "Due to the change in my reservation, my luggage was not loaded on my flight. I am still waiting for my belongings."
缺點： "United cancelled our first flight, and would not re-book us on another flight until 24 hours later, so we ended up having to drive from Washington DC to Savannah for an event. Instead of cancelling just the first leg of our flight, they cancelled the return trip as well, and then tried to charge us the difference because we were "booking at the last minute". United really is the worst airline, and we will never fly with them again."
優點： "My flight has a delay and i miss my connection to my second flight. I need to book an hotel room and that was not in my budget."
缺點： "I was so cramped into the seat. I have never experienced such restrictive seating before."
缺點： "Missed my connecting flight and had to pay to stay in a hotel room for the night."