SAV - TPE
缺點： "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
缺點： "Just water and coffee. Needed some variety."
缺點： "Great crew and flight! Cheers!"
缺點： "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."
優點： "Great people working the flight"
缺點： "Seating arrangements"
優點： "Crew was excellent, seats are never excellent"
缺點： "Delayed, seat didn’t recline"
缺點： "Temperature control. Information about the delay"
缺點： "Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now."
優點： "Crew very helpful and accommodating."
缺點： "The flight was delayed almost an hour due to inclement weather in the originating city. The Delta personnel explained the situation and did all they could considering the circumstances."
優點： "Entertainment was great , also being able to watch live tv. Cabin crew were good"
缺點： "Be on time , delayed for an hour"
缺點： "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."
優點： "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
缺點： "Always need more room"
優點： "Courteous crew."
優點： "Connecting flight attendant was extremely helpful"
缺點： "Delayed due to weather this missed the first connection then bumped from first class by a rude gate agent in Atlanta"
優點： "the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan."
優點： "Al the amenities were provided."
缺點： "In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles."
優點： "Clean Washroom"
缺點： "N A"
優點： "Don’t wait to much"
優點： "The crew was fantastic."
缺點： "Seats, leg space, noise. The seats in coach were too close together and the entertainment system was slow and seemed outdated."
優點： "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."
缺點： "The area in the back of the plane by my seat smelled like dirty feet."
缺點： "Departure delayed by 1hr30"
缺點： "No issues at all"
優點： "None of it"
缺點： "Everything. Can it please leave on time for once"
優點： "The crew was amazing"
缺點： "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"
優點： "The crew really took care of us. You could tell they care."
缺點： "I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great."
優點： "boarding was on time"
優點： "The crew was excellent"
缺點： "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"
優點： "Flight was smooth, arrived early..crew was prompt and courteous."
優點： "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
缺點： "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"
缺點： "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."
優點： "Flight was early into New Orleans"
缺點： "Flight had a lot of turbulence"
優點： "The food was amazing. The entertainment system was fantastic. The crew was lovely."
缺點： "The small bathrooms"
優點： "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
缺點： "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."
優點： "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
缺點： "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."
優點： "On time flight courteous service"
缺點： "dirty plane"
優點： "On time"
缺點： "The charging ports didn’t work, seats were avianle unable to move to a different one."
優點： "The flight was fine. I don’t do 5 stars ever since they started pushing the limits on seating. I also have a problem with the wide swing in prices for the same flight but know that is marketing."
缺點： "Seating is too crowded for anyone to be truly comfortable"
缺點： "Gate agent was rude to anxious passengers, due to flight delayed because of equipment problems."
優點： "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
缺點： "Flight delayed, almost missed international connections"
優點： "Waiting in the departure lounce was ok"
缺點： "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."
優點： "Excellent check in and boarding service"
缺點： "Cleaning of the airplane could be done better"
缺點： "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"
缺點： "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Crew was good especially the young man. I paid an additional $78 for an aisle seat and to be away from the bathroom. They moved me two rows from the bathroom. All night the door opened and closed. Constantly people lined up and talking waiting to get in.No chance of sleeping .Man kicking my seat."
缺點： "More leg room. Wider seats, better food."
優點： "Seats were ok."
缺點： "Crew was very grumpy and not accommodating to families (ours and others). No wifi or outlets."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "Was able to get an Economy Plus seat, which is nice - great legroom for an almost 6' tall person and power plug is very handy. Entertainment & screens on the 787 is very good. Regular distributions of water was very helpful since I wasn't able to fill up my bottle before getting on the flight."
缺點： "Not a great amount of food available, and one of the larger cabin crew members kept brushing my arm as she walked past, which didn't help me get any sleep."
優點： "That the flight wasn't any longer than it was"
缺點： "A bit hot n stuffy"
優點： "Came close to missing flight because of gate delay because of connecting flight, but one of the flight attendants saw I was flustered and sweaty and gave me a cup of water before the flight even took off. Very thoughtful and nice."
優點： "Read above"
優點： "The crew were friendly & efficient, the flights were on time, & the gate staff kept us well informed of any changes."
缺點： "Going and coming back was delayed"
缺點： "Gate checked baggage took forever to be brought to the jetway. I’ve been on several UA flights. It seems to be a major problem with UA and their contractors. They don’t load bags quickly."
優點： "Arrived early 787-9"
缺點： "See above"
優點： "Not much"
缺點： "Dirty seat, broken screen & headphone socket."
缺點： "Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair."
優點： "Comfortable and efficient"
缺點： "No vegan food options left"
優點： "Seats and entertainment"
缺點： "One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one"
缺點： "I canceled this flight and still received all the notifications."
優點： "My daughter traveled as an unaccompanied minor overseas and was taken care of reasonably well. The staff in LAX were not as friendly but then I am just glad that everything was handled for her at such a young age being taken through such a big place. My daughter said she slept very little overnight due to a rude passenger who was talking very loudly and using a phone. But over all she was happy with the in-flight entertainment and I was pleased with the amount of baggage allowed at no extra fee."
缺點： "The staff were a bit impatient and rushed. Didn't seem to notice the actions of rude passengers."
優點： "Not much"
缺點： "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"
優點： "The crew were competent, friendly and helpful. The back of seat entertainment was very good, with a lot of new releases. When the flight was delayed the pilot did come around and speak to passengers, which I appreciated."
缺點： "The flight was delayed and we were not given any information about what was going on."
優點： "Everything was as pkanned"
優點： "The bathroom sign that shows if it is busy without going there"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "Not much choice of good movies"
優點： "The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. The lack of facilities to charge things like ipads or iPhone was disappointing."
缺點： "The seat comfort was good as was the legroom in economy. The crew were friendly and helpful and I found the overall experience good. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner."
優點： "I liked the extensive entertainment options."
缺點： "I didn’t like that for about 10 hours there is no meal service."
優點： "Very comfortable flight"
缺點： "Lufthansa as an agent is a mistake! I had to deal with them prior to flying to the US. I have never ever had to deal with such bad service in my entire life. United was great though and I highly recommend them."
優點： "Crew was nice, boarding okay speed."
缺點： "The plane was in poor repair. Seats were frayed, overhead panels were bent or broken on the ceiling, floor dirty, air not working... Old planes can still be old AND well kept. I was told I could have a carry-on, but at the gate, I was told that all bags would need to be checked. My "carry-on," which met criteria, came back bent AF with items missing."
缺點： "Fellow passengers; too many howling kids with clueless parents"
優點： "Not a lot to say really from a positive, In Europe if we had to fly over 4 hours the airlines put on larger planes, this plane was small for a 6+ flight"
缺點： "Small plane for a 6+ hour flight, food is . sub standard, if you want to watch the onboard entertainment you need to do so from you phone or Ipad, you need their app installed first and flash player, if not your screwed. They allow you to download their flash player but it does not work."
優點： "My husband and i we want to seat next to each other"
缺點： "1) Chicago O'Hare Airport Airline staff very rude. 2) from Los Angeles to Chicago my husband and i are not sitting to each other. My husband is upset. 3) from Chicago to Los Angeles my husband and i are not sitting to each other. It happened again. Very disappointing. We think the airline doing this intentionally."
優點： "The journey was smooth"
優點： "No faults"
缺點： "Very pleasant flight"
缺點： "The tickets we purchased should have taken us from Indianapolis to San Diego with a 2 hour-ish layover in San Francisco. Instead, we got changed to Indianapolis to San Diego with a 15 minute layover in Chicago. Our plane landed in Chicago 20 minutes early, but then we sat out on the runway for 45 minutes waiting for a gate despite being able to see 3 or 4 open gates from our window. We didn't get to deplane until after our connecting flight was already boarding and both my fiance and I had to use the restroom really bad. Needless to say we had to literally run to catch our connecting flight."
優點： "The crew service in the airplane, it was clean and the were very nice."
缺點： "The service in the gate, I tried to explained her that when the plane land in Washington My connection will be already boarding and she didn't do anything to help. I asked her to check my bags complimentary so I could be able to run and she said no."
優點： "Not much to like on United. The boarding was the best part as the staff were somewhat helpful."
缺點： "One nice flight attendant out of the five I interacted with. I'm flying United less and less because the service just sucks."
缺點： "No refund, no compensation, no apology....just too bad."
優點： "Quick, easy flight with a really nice flight attendant."
缺點： "Really small and uncomfortable plane. I feel like they should phase these small planes out. Seats are not wide enough for a regular sized guy."
缺點： "The movie not updated. No chinese movie. Love the pillow and blanket at business flight."
優點： "Clean aircraft good entertainment, cockpit crew polite"
缺點： "The check in staff were unbelievably rude nearly looked and were abrupt and dismissive to a simple question. The cabin crew looked scruffy, and clearly had a lack of pride in their job and presentation. This is the first time I have ever flown United and I must say I would avoid flying with them again if possible, which is a shame and the aircraft and the entertainment on board were good"
優點： "The check in was good. The craft was clean."
優點： "fast take off and good service."
優點： "The flight attendants were polite, helpful and super patient with our kids."
優點： "Easy check in. Good flight. Good food."
缺點： "Took forever to get off the plane because there was some problem with the baggage that was holding up all the planes. Not the airline’s fault, rather the airport."
優點： "Staff were very helpful especially with delayed flights etc"
缺點： "Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"