每天清潔，並在 薩凡納飛往 台北市的機艙內安裝HEPA高效濾網
優點： "Onboard service was perfect - prompt, friendly and professional"
缺點： "The cabin was always kept a bit warm"
優點： "ANA flights are always well run and good enough."
缺點： "Their iphone applications could be smoother and more functional."
優點： "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
缺點： "The website doesn't work very well. It's also difficult to navigate."
優點： "Comfort as usual"
缺點： "No idea"
缺點： "The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable"
缺點： "Less announcements to interrupt the entertainment."
優點： "Everything was good but we were not able to select seats on the leg from Tokyo to Nagoya until arrive at check in and by that time all seats assigned and we could not be seated together and had to have middle seats. ANA needs to work this out..."
缺點： "The sound for the entertain in seat 26G never worked....unsatisfactory for such a new aircraft “Dreamliner”, make it a dream."
優點： "Entertainment offerings were good."
缺點： "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"
優點： "The crew was very good."
缺點： "If flight wasn’t delayed."
優點： "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
缺點： "Even so, food can be better. I want more western drama on entertainment."
優點： "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
優點： "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
缺點： "Cabin was too warm. Seems there is no way to adjust temperature /individual air flow on a 777-300."
優點： "The whole process from boarding to exit was perfect. The seats, the food the service was great"
缺點： "The movie selection is somewhat weak"
缺點： "1. Missed our flight connection in Chicago because of delayed take-off from Tokyo. We were forced to use another airline and we landed in NYC about 5 hours later. 2. ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
優點： "The staff are so friendly and helpful. The seats in premium economy are perfect for long flights and the food was great."
缺點： "Nothing bad"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
優點： "Easy checking process. Friendly staff"
優點： "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
缺點： "No problems."
缺點： "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
優點： "Nice smile and service. Food is good as well"
缺點： "Arrived later than schedule"
優點： "Overall comfort was good"
缺點： "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"
優點： "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
缺點： "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
缺點： "See subject line"
優點： "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
缺點： "The Hollywood entertainment options were limited and not very interesting."
優點： "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
缺點： "Food choices very limited, and quality is sub-par."
優點： "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
優點： "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"
優點： "The flight attendants were very helpful."
缺點： "It is a very long flight."
優點： "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
優點： "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
缺點： "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
優點： "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
缺點： "Very good overall. The entertainment could you a little more choices."
優點： "Good service Soft landing Clean"
缺點： "Not really"
優點： "Good food and service"
缺點： "Delay too much time"
優點： "Crew and service was awesome"
缺點： "Not enough choices of entertainment"
優點： "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
優點： "leg room; extra seat between us"
優點： "leg room!"
優點： "I slept most of the way home so didn`t use the entertainment."
優點： "Great service and good food"
缺點： "Nothing felt like they were glad to have me onboard."
優點： "The food and disipline on boarding the passangers according to their classes"
優點： "On time, comfort, good food, good deal"
優點： "Respectful and thoughtful passengers and crew make all the difference."
缺點： "VGML food was not good. Needs significant changes"
優點： "I really like the technology in the plain and all of service , crew are so nice everyone had a real smile"
缺點： "Space of the seat are too tiny also a place to have some food"
優點： "Check in was easy and staff and crew were very polite."
缺點： "Headphones didn't work well. We had pre-ordered a child meal 24 hours in advance but did not receive it."
優點： "The flight attendants are awesome. They are very attentive to your needs."
優點： "Service in a air."
缺點： "I needed water in the airplane because inside was so dry, however it was so hard to ask water and they gave me very little of water."
優點： "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
缺點： "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
優點： "Great atmosphere, crew was excellent!"
缺點： "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
優點： "Crew were excellent"
缺點： "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
優點： "Confort and kindness"
缺點： "It was too cold"
優點： "Flight was on time."
缺點： "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
優點： "The crew."
缺點： "The time between flights."
優點： "Usual faultless KLM experience"
優點： "Flight arrived on time"
缺點： "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
優點： "very nice crew"
缺點： "my bagfage was lost"
優點： "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
缺點： "A queuing system would be better-it was a bit disorganised at Amsterdam!"
缺點： "Not being 1 hour late"
優點： "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
優點： "Friendly crew"
缺點： "Can’t think of anything"
優點： "Crew were great"
優點： "Seat was comfy and spacious for economy class"
缺點： "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
優點： "Very friendly crew and on time with no problems."
優點： "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
缺點： "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
優點： "Friendly crew"
缺點： "KLM lost one piece of my luggage"
優點： "Crew was fantastic, seats and entertainment was great. Very good food choices."
缺點： "Everything was very good."
優點： "quick/efficient boarding - good staff - good food - easy flight !"
缺點： "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
優點： "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
缺點： "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Lovely crew, very helpful"
缺點： "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
缺點： "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
缺點： "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
優點： "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
缺點： "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Employees were very friendly"
缺點： "The seats were very small"
優點： "Was happy to pay extra 45.5 pounds for laugages which was hidden"
缺點： "Not happy to pay extra money for my case"
優點： "Excellent service. A meal , drink and a coffee included which we were not expecting."
優點： "Fast boarding"
缺點： "The entertainment system wasn’t working for the whole 10 hour flight."
缺點： "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
缺點： "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
優點： "Cabin crew were very professional."
缺點： "Aircraft returned to gate due to fault and was delayed for 45 min."
優點： "Flight crew; legroom even in cheap seats."
缺點： "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
優點： "Comfortable seats. Warm plane with happy staff."
缺點： "Maybe a second sandwich option for food, not everyone likes cheese."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "The food and the punctuality"
缺點： "The technology in interteiment is not touch screen"
優點： "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
缺點： "Flight was delayed due to weather in Amsterdam area"
優點： "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
缺點： "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
優點： "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
缺點： "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
優點： "The sandwiches were simple yet just the right touch, on all four flights."
缺點： "old plane, tight and uncomfortable"
優點： "Catering is ok"
缺點： "Seats comfort really old school"
優點： "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
優點： "The constant supply of food that was offered to you. The crew was nice and always helpful."
缺點： "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
優點： "The staff and crew"
優點： "Glad we made it back."
缺點： "Flight could have been on time. Attendants in the airline could have communicated much better to give update on delay, but they did not give any information despite several times getting up to ask questions at the main check-in. Many of the passengers were very discouraged. Plane left nearly 2 hours late due to an unclear maintenance issue, paperwork and also no fuel put in the plane until all passengers we on board."
優點： "The Captain was courteous and the flight itself was good."
缺點： "There was a barking dog on the flight that was very high pitched. The stewardess was not polite, kept repeating herself and her voice was like the teacher you never wanted to have. The WiFi did not work. We had to wait for a gate approximately 30 minutes when we reached DFW."
缺點： "typical poor computer jet poor experience. Now no service"
缺點： "Hard landing on arrival in Philadelphia."
優點： "The crew was great! Very accommodating"
缺點： "Better control and seating of families with little kids."
優點： "It was quick."
缺點： "The plane could have arrived on time, made sure everything worked fine, and got me to my destination like they said they were going to... instead, stand by for a different flight was not what I paid for... but it is what I got."
優點： "Crew were very friendly"
缺點： "AC power. Seat back TVs."
優點： "Great attend ants"
優點： "Yes! They were helpful and nice as well on the flight."
缺點： "Mhm.. Nothing."
缺點： "I didn't the pilot pushing the American Airlines credit card and having the crew walking down the aisle trying to pass out applications."
缺點： "Turning on all cabin lights at 1am to do a beverage service was absolutely insane."
優點： "Crew was very good"
缺點： "Less gate changes"
優點： "on time departure offered a beverage and snack"
缺點： "we had to circle phila we had to wait for our gate"
缺點： "Delays. Stuck in airplane waiting for over an hour after already having a 30 min delay to board."
優點： "Everything was great and we arrived ahead of schedule."
優點： "The crew and the seats were okay."
缺點： "The flight was delayed for almost 2 hrs. We should receive credits for that."
優點： "I liked everything"
優點： "Took an hour extra to get in the air but we arrived safe, and that is always 5 stars"
缺點： "Our 5:30am flight was delayed for over 4 hours causing us to miss our connection. So by the time we got to our destination we had wasted the entire day. This was a loss of an entire day of our vacation. This was our first time traveling with American. We will never book with them again."
缺點： "waiting on runwat for 30 minutes"
優點： "On time departure. Early arrival. Lots of seat back movies."
缺點： "Need more new releases for movie selection."
優點： "We did get home. 24 hours late."
缺點： "We got home 24 hours late after sleeping in chairs in Dallas airport."
缺點： "I didn't like that it was delayed. But it was not their fault because it was the thunderstorms that held us up."
優點： "Three beer and three wine selection made the flight go by quicker. Food was better than expected based on pasta or shepherd's pie options."
缺點： "Full flight with uncomfortable seats, no tv/movies at each seat. Our AA four-hour flight after this was much nicer, with in flight entertainment. What?! I haven't flown on an international flight without entertainment at each seat in 10 years... And I have flown to over 40 countries since then."
優點： "An airplane is an airplane. Yes, they can be uncomfortable, but the cabin crew will really make or break a long flight. The crew on this flight was fantastic."
缺點： "Delaaayyyyyed due to a broken latch on the main cabin door. Scary."
缺點： "Flight was delayed by 90 minutes because the incflight mint flight was late"
優點： "Easy checking with great Customer Care. Made my trip enjoyable. Will use again in July..."
優點： "Loved all the meals. Tasty, well-coordinated."
缺點： "My husband had booked seats together for us and then got bumped sitting rows away from each other, bumped again sitting closer which we were then able to sit together as the seat next to mine was empty, cramped with very little leg room and I’m only 5’1 the poor guy sitting behind me was 6’11 and asked me to warn him if I put my seat back, I felt so bad for him thAt I didn’t which meant I couldn’t get comfortable to sleep, long night."
優點： "Average. Expectation for US airlines are so low this flight score average."
優點： "Big comfortable plane."
缺點： "No entertainment, no food at all."
優點： "movies the whole way. American helped me make up for the cancelled flight over to Europe by letting me fly back from London."
優點： "Crew was professional, flight was smooth."
缺點： "Plane was old. NO in-seat power, no USB chargers, no in-seat entertainment. TV monitors in the aisles? Is this the 1990s? One crappy movie? The "headsets" are a joke. Too many announcements - and I don't like it when they play movie trailers, commercials, etc. over the sound system. The food was horrific. I wish American Airlines would charge $20 more per ticket and provide some reasonable food. Everything just screamed LOW QUALITY. Lucky I had brought a sandwich and some snacks with me on board. The food was so bad that I didn't even touch it. They should just eliminate the food completely and tell people to bring their own on board."
缺點： "Almost did not make it on the dieses flight because totally crowded at security check point."
優點： "I loved the Movies that I could watch, Charger plug ins as well as the service. No extra hassel."
缺點： "Everything was fine. The flight was on time and I made it home safely."
優點： "In your Chicago office. He was extremely helpful both to us (too older ladies) and to others. Please thank him for us and look at him for a promotion. I think he may work for American Airlines instead of British Airways."
缺點： "Cancelled flight. Booked on another 2.5 hrs later. Seating not until the last moment. No human touches... all mechanical / perfunctory."
優點： "Ability to avoid storms in order to provide a less stressful and safer flight. Actually arrived early!"
缺點： "Did not like having to board from the tarmac."
優點： "Actually coming home was great. Thank you"
缺點： "Going to Cancun. From Boise sucked. Are flight from Boise sucked we we're 4 to 5 hours late due to the gas contamination in Boise and we weren't informed until a hour + after from the time our flight was suppose to go out. We weren't very happy. They new the night prior, so we could have came to the airport 3 hours later and been just fine. Which also made us miss the connecting flight"
優點： "honestly, all I can say is that I like that I arrived...? eventually? four and a half hours later than we were promised, despite the beautiful weather?"
缺點： "I didn't like that American Airlines had not staffed our flight, so we waited for 4.5 hours for a flight attendant who would be able to complete the flight crew so we could leave. They kept delaying the flight, 5 minutes at a time, for 4.5 hours. It flew out of LGA, it was a 9pm flight. The airport food sources were closed, and AA kept us until 1am-- no food, no internet, and, because LGA has terrible cell reception, no phone service. Once we got on the plane, everyone was really hungry, and the plane had no snacks. No entertainment because the TV system was broken. It was just a miserable experience. I regret trying to save $20 by booking that flight. I have had nothing but terrile experiences on American Airlines-- NEVER AGAIN."
優點： "Poor customer service. Did not assist in is trying to get on another flight"
缺點： "Cost $250 with another airline they didn't assist at all and were very rude."
優點： "The service was great"
缺點： "No TV or WiFi"
優點： "Everything went smooth"
缺點： "The flight left late but the delay was made up for in the air."
優點： "Flight attendants were very friendly. Very comfortable smooth ride."
缺點： "The flight was delayed 2 hours and the gates were so crowded. Plane was very crowded, my luggage almost went missing"
優點： "The flight board on time, the crew was hospitable and seat was comfortable."
優點： "The entertainment selection was nice"
缺點： "The plane rides were both extremely hot and uncomfortable. I was sweating profusely on both flights."
優點： "screen in the seat to watch movie"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Seats were ok."
缺點： "Crew was very grumpy and not accommodating to families (ours and others). No wifi or outlets."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
缺點： "Gate checked baggage took forever to be brought to the jetway. I’ve been on several UA flights. It seems to be a major problem with UA and their contractors. They don’t load bags quickly."
優點： "Everything was as pkanned"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "Crew was nice, boarding okay speed."
缺點： "The plane was in poor repair. Seats were frayed, overhead panels were bent or broken on the ceiling, floor dirty, air not working... Old planes can still be old AND well kept. I was told I could have a carry-on, but at the gate, I was told that all bags would need to be checked. My "carry-on," which met criteria, came back bent AF with items missing."
優點： "The crew service in the airplane, it was clean and the were very nice."
缺點： "The service in the gate, I tried to explained her that when the plane land in Washington My connection will be already boarding and she didn't do anything to help. I asked her to check my bags complimentary so I could be able to run and she said no."
缺點： "No refund, no compensation, no apology....just too bad."
優點： "Quick, easy flight with a really nice flight attendant."
缺點： "Really small and uncomfortable plane. I feel like they should phase these small planes out. Seats are not wide enough for a regular sized guy."
優點： "fast take off and good service."
缺點： "Took forever to get off the plane because there was some problem with the baggage that was holding up all the planes. Not the airline’s fault, rather the airport."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "The flight attendant used my name. Great landing."
缺點： "Tar mat loading. In flight service."
優點： "Our flight attendants were the best!"
缺點： "Flight was delayed but we didn't find out until we all boarded and then we all had to get off and re board about 15 minutes later. Some missed connecting flights. Seems like they need to work on communication."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Courteous cabin crew."
缺點： "I pre-paid $250 to bring my pet, for my extended vacation to visit family, and was careful to book a ticket that allowed me to pre-select my window seat. After I boarded the aircraft, I discovered to my dismay, that my standard sized pet carrier did not fit under the seat in front of me. There was a metal box bolted under the seat, that significantly reduced the size of that space. Having to pay so much extra to bring my pet on board in the cabin, I would have expected United to ensure that my pet carrier would fit under the seat. Based on a previous United flight, I expected to be able to watch a free movie on my smart phone, using the United Wi-Fi entertainment, and my wireless Bluetooth earphones. This aircraft did not offer that service. Instead, there was a screen on the seat back, and a physical headphone jack. I had no way to watch anything, or even follow the aircraft position, without paying extra, and requesting wired headphones. I checked the United website prior to my flight, and saw that they provided Wi-Fi, so I was prepared to take advantage of the free United entertainment, but I was disappointed."
優點： "I did not like any part of the trap maybe when they offered us some preferences that was included in the fly that's about it"
缺點： "The flight was 3 hours delayed the text message updates said we're not accurate"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "Flight delayed 2 hrs because flight attendant called out with an emergency...... because of the delay, I missed my connecting flight."
優點： "I enjoy flying, despite the security checks, secondary security checks, the general lax nature of TSA agents who care not when your flight is leaving or how inconvenient it is to have to unpack your entire bag to show them a bar of soap is not, in fact, a plastic explosive. I do like to fly, but it seems to be increasingly difficult to adhere to the rules properly."
缺點： "I was in line to board with group 4 and the woman in front of me had a large duffle bag, a purse, and 3 small grocery bags. The gate agent let her through, but told her to consolidate her bags. I had one carry on and one purse and was forced to gate check my bag, only to find out I would have to go to baggage claim to pick it up. If the woman in front of me was forced to adhere to the rules, I would likely have fit my bag into an overhead. UNFAIR."
優點： "The staff was very nice."
缺點： "I purchased two tickets and we weren't given seats next to each other."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
優點： "I had a special meal and they were mindful to bring it and check that everything was okay."
缺點： "I downloaded the United app for entertainment but for some reason, I wasn't able to watch movies. It kept giving me an error. Make sure you download the app before the flight and that you have the latest version! At least they were playing movies and shows on the main screens."
缺點： "I'm 6"1 and there's no leg room for at all!"
優點： "Left early, no bumps, good and simple."
優點： "Crew was pleasant and responsive"
缺點： "Nickel and dimed for every aspect of the flight. Very uncomfortable seating. Definitely not comfortable for anyone over 4'5" and over 100lbs."
缺點： "Delayed 2 hrs without reason."
優點： "Rude boarding employee- Rude in general on phone with United Got to my confirmation code after having to change my flight and we got disconnected- didn't call me back when he had my number. Lost the connection"
優點： "Jet was small, so a little less comfortable. Friendly staff. I got a refill on my beverage before they collected trash."
優點： "We got home! After canceled flights on other airlines, United got us home safely. There were delays and turbulence, but we all landed safely."
優點： "Crew attempted to make a "backup" booking due to the delay in my connection to Newark. I had a 12:45 flight that was delayed. We departed at 1:45. I was booked on the 4:51 connection to Detroit and 8:58 as a backup."
缺點： "Due to the change in my reservation, my luggage was not loaded on my flight. I am still waiting for my belongings."
缺點： "United cancelled our first flight, and would not re-book us on another flight until 24 hours later, so we ended up having to drive from Washington DC to Savannah for an event. Instead of cancelling just the first leg of our flight, they cancelled the return trip as well, and then tried to charge us the difference because we were "booking at the last minute". United really is the worst airline, and we will never fly with them again."
優點： "My flight has a delay and i miss my connection to my second flight. I need to book an hotel room and that was not in my budget."
缺點： "I was so cramped into the seat. I have never experienced such restrictive seating before."
缺點： "Missed my connecting flight and had to pay to stay in a hotel room for the night."
優點： "The crew were very accommodating and polite. They made the trip very pleasant."
缺點： "There were flies on the plane on our return trip."
優點： "They had a free snack."
缺點： "I do not like downloading an app to get entertainment. Boarding process is better than some, but stinks compared to Southwest."
缺點： "The flight was extremely late and completely upset my travel schedule. It cost me extra money to get to my final destination on-time. The worst travel experience I have had. The airlines did not communicate AT ALL regarding the delays that they knew about."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
缺點： "First the flight was delayed more than 1.5 hrs and then I get a text that my suitcase was coming in the next flight which there was none, to then find out that my suitcase was there after my ride was returning to then come back to pick me up. Very unorganized."
每天清潔，並在 薩凡納飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 薩凡納飛往 台北市的機上會提供口罩
從 薩凡納飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 薩凡納飛往 台北市的彈性機票