優點： "It was a fairly short flight. Seats were comfortable and the entertainment system worked"
缺點： "Flying out of long beach or santa Ana because lax is a zoo"
優點： "Everything was great. From food to entertainment was great."
優點： "Crew is very friendly and helpful. Leg space is bigger than other flights."
缺點： "Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time."
缺點： "The seats have to be the most uncomfortable I have ever had a chance to use. They were uncomfortable from the get go, so it is not just the length of the flight. The general cleanliness was also an issue."
缺點： "Our flight was delayed from Honolulu. This made Customs and Screening stressful...as there was only 45 minutes to get through and then to the gate. No one advised that there was another plane shortly, which would have reduced the feeling that we had to sprint down to the gate. Otherwise a very good flight"
優點： "They did feed us and provided cover and small pillow"
缺點： "every thing including service is minimum."
缺點： "After a delay on my first flight, I managed to get to the gate with a few minutes to spare and the door open. The desk agent refused to let me board the plane."
缺點： "Steward. & meals"
優點： "The $20 food voucher that was quickly offered shortly after the delay was announced."
缺點： "Subsequent announcements were confusing because notices were inconsistent."
優點： "Seats were comfortable. Food was OK."
缺點： "My seat was GTE. I didnt know till the last minute if I will be able to get on a plane. How does the airline decide which passenger won't have an assigned seat? Is it legal to overbook a flight? There was something wrong with a plane which caused a chain of delayes, that I can kind of understand but wouldn't like to be on standby ever again, too stressful."
缺點： "Onboard entertainment did not work. This 5 hour flight did not even offer a snack. Flight was late to leave, and then sat on the runway for 40 min on arrival. The Captain announced a "10 min wait". This was misleading."
優點： "On time"
缺點： "Flight was delayed for 3 and half hours."
優點： "I liked the selection of movies and entertainment. I had brought a book, podcasts, and games, but I ended up just watching movies."
缺點： "The seats recline so far that the headrest screen ended up way too close to comfortably watch movies or effectively use the tray. The people in front of my wife and I kept their seats fully reclined, even during the meals, and it was very uncomfortable. One of the meals had a pepper sauce that had such a strong smell that I was nauseous until the end of the flight. While the chicken meal I ate was fine, there wasn't much chicken at all."
優點： "Good meals and services with beverages"
優點： "on time"
優點： "We had a trip planned for Las Vegas on the Wednesday following the sad and tragic shooting at the Mandalay Bay hotel. We were planning to be at the Luxor next door. Because of this proximity to the horrible scene we could not see completing this trip. The Air Canada staff understood and accommodated our need change plans. They arranged for us to fly directly home rather than to our planned stop in Las Vegas."
缺點： "Didn't board as I missed the connection."
缺點： "No vegetarian options"
優點： "Great timing of flights to arrive in afternoon. Also liked flying on the 787. Service was great as there was always someone checking to see that you were comfortable."
優點： "Great staff on plane"
缺點： "Plane was overweight due to the plane carrying luggage from a previous flight. This is poor logistics planning on Air Canada. We were delayed by an hour and waited inside the plane on the tarmac while they removed the extra luggage to reduce weight."
優點： "Food, service, seat (Business class), aircraft"
缺點： "No internet connection"
缺點： "Arrived in Montreal six hours late"
優點： "The young kids really enjoyed the multi-player video games that were offered on the plane. The windows were really cool too! The amount of light/color coming from the windows were adjustable with the press of a button. It was the first flight for the younger kids, and they loved it!"
優點： "Nice to see some older flight crew members."
缺點： "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."
優點： "There was good food and entertainment"
缺點： "I'd like better vegetarian options for food though"
缺點： "I don't have any complain about the flight. It was average or a little above average. I just couldn't sleep well probably because the head rest is too high or what. But I'm 5 feet 7. The pillow can be improved as well (firmer)."
優點： "Difficult to find employees in the Toronto airport. Security needed to help me locate someone after my plane was delayed causing me to miss my connection. On the way back had a delay again lucky if was my final leg."
缺點： "Our flights were switched twice. Ended up paying for seats on an added interim flight to Chicago. Not good. Do not like surprises."
優點： "service on the plane was good and the crew was very nice to be patient while we boarded the plane with 3 little kids"
優點： "On time and efficient"
缺點： "To pay American dollars for baggage on AC coming back to CANADA or to pay AT ALL for a bag"
優點： "Best price , left on time and even arrived early !"
缺點： "Flying is and will always be the worst part of any trip."
優點： "Paid for the "upgraded" seat only to be told we had to be in the back of the plane. Moving back all rows had one person and one chair open, so we had to sit apart. Useless crew as an elder couple asked to sit together and were told to check with passengers. Oh and the flight was delayed 3 times."
優點： "Nice. Great way to return home and have wheels damaged on one piece and handle cracked on another one."
缺點： "3 hours late"
優點： "We were already delayed by alot"
缺點： "My girlfriend and I booked our flights about 10 months in advance and had selected seats next to each other for all of our Air Canada Flights. Somehow all of these seats were changed without an update to us. We did not sit together at all on any of our flights and were put in middle seats, which is not what we originally requested. We were both very upset with this as some of these were long flights."
缺點： "previous flight was late so we had to be rebooked. The line was insane with 3 agents. The 3rd said go to the other 2 lines. The second went on break leaving one agent. A manager came down and gave the sorry here is our corporate email speech to two girls in line but left without acknowledging all the rest of us waiting. It was a mess. When I got my ticket she was like here you go without explaining anything or a sorry. When I asked for a few details like am I in a hotel overnight or when do I leave she gave me an eye roll. When I got to the plane after traveling all day and waiting extra hours there was an empty row right in front of me. I tried to lay down but the attendant made me move because I hadn't booked comfort plus even though the flight I booked I would have been in Denver hours ago. Things happen but it's all how you deal with it and air canada does not deal well."
優點： "The crew was excellent. Professional and attentive."
缺點： "The only real complaint I had was the over head compartment was much too high and I was too short to reach."
優點： "On time and short! Everything was good"
缺點： "Flight cancelled. had to spend night in Vancouver next day flight delayed had run fast to catch connecting flight to Deer Lake. Appalling that you guys are so useless with a flight on a major route such as Vancouver to Toronto. Will fly West Jet next time."
優點： "I liked the food and snacks."
缺點： "They don't have the screen to watch movies. You need to bring your phone or tablet. It's free to watch movies, but they don't have many kinds."
缺點： "Food was bad,"
優點： "The flight itself was fine- comfortable with nice amenities and a professional staff."
缺點： "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."
優點： "The plane was delayed and I had a short layover so I was maybe not going to make it to my next flight so they transferred me to another airline and was upgraded to first class for free!"
缺點： "I disliked that my flight was originally at 4 pm and the one that I was changed to didn't leave until 8 pm"
優點： "Normal economy flying, you get a seat and line to the bathroom. I am thankful we are not traveling the old ways. I am over expecting too much when you don't pay much for it."
缺點： "Paid for breakfast but did not get it. However, I did not say anything to the attendant."
優點： "The flight being only an hour and a half."
缺點： "No entertainment, no coffee, and the flight attendant looked like she was over it."