過去3天找到最便宜的單程機票是多間航空公司（NT$18,461） 和 美國聯合航空（NT$18,599），最低的來回機票則是美國聯合航空（NT$30,620） 和 全日空航空（NT$33,495）。
平均來說，從巴爾的摩飛往台北 臺灣桃園國際機場，星期二出發最便宜，而星期日出發則最貴；從台北 臺灣桃園國際機場返回巴爾的摩，星期四出發最便宜，而星期二出發則最貴。
優點： "33" seats"
優點： "The seat was very spacious"
缺點： "More space to put things"
缺點： "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Friendly, clean. Great movie selection."
缺點： "I wasn't allowed to reserve a seat - apparently they don't allow Kayak customers to reserve seats now. I was forced into a middle seat and was uncomfortable and dehydrated the majority of the trip. Nice girl at baggage check said she'd ask a manager to move me, and to let them know at the gate, but the people at the gate said no. I felt discriminated against because I didn't book through them and/or I'm not Japanese. They historically love to put mushrooms in their food, like a fetish. This left me with one choice for the entree - some version of oyakodon - eggs and chicken. In my box there were two enormous chunks of fat/skin and another unidentifiable part of the chicken, and about the amount of edible chicken as 1 1/2 nuggets from Chick-Fil-A. There was more lotus root than chicken, so basically I had a box of rice and scrambled eggs with garnish. For the second meal, it was the Yoshinoya gyudon - a small serving of thinly sliced beef with rice. If I bought this fresh at a Yoshinoya restaurant, it would cost about $3. It's the rough equivalent of serving you a McDouble - cheap and filling and a coin toss if you get stomach pains. I lost that coin toss. Unless there is a big fare difference or I find out that their reserved seat policies are changed, I will choose ANA or another carrier. I used to enjoy JAL, but I cannot abide by idiotic decisions that seemed designed to punish people for using 3rd-party booking sites or who are not Japanese."
缺點： "Tickets were in the wrong name and the company that issued them refused to fix the problem. I ended up buying a second ticket directly from the airlines."
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "Thier food tasted excellent!"
缺點： "Wish there was a vegetarian option too."
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "Lots of room, generous checked luggage policy, great airline."
優點： "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
缺點： "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."
優點： "As expected everything was not overly done nor less of comfort and services. The food was Excellent quality and prepared with care. The airplane was new types and flew fast and smooth."
缺點： "The Kansai airport was huge and super fancy. Shere number of people were like the Zoo and its designed to move people through all the retail shops to get to my gate."
缺點： "BA flight with poorer screens and food than JAL"
缺點： "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
缺點： "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."
優點： "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
缺點： "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."
優點： "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
缺點： "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
缺點： "Nothing, it was a very positive experience."
優點： "The flight was great once we left the ground, however having flown to the destination (Japan) in Premium Economy, the differences in experience were striking."
缺點： "The boarding crew seemed disorganized, the flight boarded 30 mins late and so we were delayed when it came time to taxi and take off. The flight had numerous crying babies on it, it was warm and stuffy once in flight, the crew brought you meals you didn't have a say in ordering and having to sit for an undetermined amount of time with the used tray in front of you really made the modest space even more so. I love JAL but this flight was not one of the better ones for me. Not through any fault of the staff, they are top notch, but certainly this flight ranks as just "okay"."
優點： "Friendly and helpful staff, excellent food."
優點： "The food was good. Seats were as comfortable as any flight is."
缺點： "There were no diet soft drinks available on the flight."
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
缺點： "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."
優點： "Once again the service from the flight attendants was perfect."
優點： "The flight from Jakart to Japan, Japan to Chicago, was not a problem. Although thr food was typical plane food."
缺點： "My brother and his wife had to wait 12 hrs for plane delay,just to hear that AA canceled all flight for that date. The crew told my brother and his wife to wait for another12 hours which is the next morning, for next flight. My brother decided to just take a rental car to KZO, and was going to just take their luggage from the airline, but the AA crew would not let them did so, and was really rude. It was very traumatic experience for the both of them and other passangers of how bad they treated this plane delay/cancellation issue. One passenger with baby was having a panic attack, but nothing was done. So far, no compensation, or apology email has been sent. Will never take this airline anymore. We are done."
優點： "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
缺點： "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
優點： "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
缺點： "Can't think of anything, really."
優點： "Clean and very good service."
優點： "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Premium Economy had good seating space and leg room."
缺點： "No wifi access"
優點： "The excellent service and courteous staff."
缺點： "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."
優點： "The main entree was excellent."
優點： "Efficient boarding process. Great god and cabin service. On time."
缺點： "Turbulent flight and the crew was not completely reassuring"
優點： "Dreamliner 787! Great staff. Efficient. Good food."
優點： "Love Jan service!!!"
優點： "fine food, the pilot handled a typhoon like a pro"
優點： "SERVICE was amazing and everything was very smooth"
缺點： "Due to COVID, we were not able to travel to the Philippines on the time originally planned. We didn't get the full refund."
缺點： "This is the best in the air"
缺點： "Everyone was accomadating"
優點： "The services that the representative up to the flight crew provided to the passengers are excellent."
缺點： "Smooth flight"
優點： "The service was consistent and crew were all very respectful and did their best."
缺點： "The seats were extremely narrow, hard and uncomfortable...."
優點： "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
缺點： "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "Very efficient crew. Good food. Good movies."
缺點： "More room around seat."
優點： "Clean comfortable"
缺點： "Vegan meal option needs more veggies"
優點： "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
優點： "Economy seating leg room is better than US domestic airlines."
優點： "Crew service"
缺點： "Food quality was ok."
優點： "Clean, new plane, with great entertainment systems and choices."
缺點： "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"
優點： "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
缺點： "Too much material in seatback pockets, couldn’t store anything"
優點： "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
優點： "Almost everything. I liked the very friendly staff and big screen for entertainment."
缺點： "Almost nothing"
優點： "attentiveness of the crew to people of multiple nationalities."
優點： "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
缺點： "Nothing! I wish I won't see things not to like in my future flights with them."
優點： "I could never have survived that long a trip on a cramped US airline sitting in a center seat."
缺點： "I don't like their policy of closing all the blinds when it is daylight outside."
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "Business class lie flat bed"
缺點： "Crew does not pay attention to you"
優點： "Food was excellent. Flight attendants are very courteous and helpful too. Plane was very spacious, I love flying with Korean air."
優點： "Korean Airlines service is awesome. The flight attendants are attentive, sharp and customer service oriented."
優點： "food selection & crew courtesy"
缺點： "I can't flight. What happened?"
優點： "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
缺點： "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."
優點： "The flights were excellent. Hong Kong to Seoul and Seoul to Seattle. Business class lounge in Hong Kong was comfortable."
缺點： "The business class lounge in Seoul was very crowded with non-business class passengers. Not a pleasant experience."
優點： "Good customer service"
優點： "upgrade the food quality"
優點： "Nice friendly staff"
優點： "Excellent service, food, and entertainment system; best in all my travels and I travel quite a bit for work and pleasure. Bettween 2 meal services, 2 snacks, drinks, and free entertainment, time went quickly. Everyone gets pillows, blankets, slippers and a toothbrush upon boarding too."
缺點： "10 hr flight in economy from Korea is hard to get comfortable. Seats could be a bit more padded and space is still tight on such a long flight (better than normal and reclined more than avg)) but I guess thats what they want you to pay and upgrade."
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Friendly service and food pretty good. Great price for value."
缺點： "Seating was changed even though i prebooked."
缺點： "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."
優點： "Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!"
優點： "Foods was over expected. We thought to get only snacks and drink coz it was an hour flight. But they served fish meal."
缺點： "Small room for resting our legs. So tight for foreigners. No entertaining on flight."
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
缺點： "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food."
優點： "the food"
缺點： "i wish you could have more options on TV comedy :) more episodes of the big bang theory and/or friends :)"
優點： "Beverage service satisfactory."
缺點： "The fact that this JAL Flight was operated by Korean Air meant that not only was the staff different, the the plane itself was an older and smaller model with extremely little room and zero entertainment systems. Both of these developments were severely disappointing given that the 2 hour round trip was 440USD, and flying on a budget airline would have provided basically the same experience for much cheaper. Furthermore the flight was delayed for over an hour taking off at almost 10:00pm instead of 8:40pm. The meal service was quite disappointing as well given the long wait. This delay nearly caused me to miss the last train into the city, in which case I would have needed to take an incredibly expensive Tokyo taxi ride to my accommodation. This was avoided by luck alone, as the airport immigration lines at Haneda airport were uncharacteristically empty. All in all, it was a surprisingly frustrating experience and remarkably stressful. I have known JAL and Korean Air to both be excellent carriers and was quite disappointed to have such a poor flight experience could have been exceeded by an average Peach or Vanilla Air flight."
優點： "Stewerdesses were great"
優點： "Great service and entertainment"
缺點： "Food was no good"
優點： "Rr00m for legs and food"
優點： "The flight was fairly full, so it felt crowded, but we were able to sleep. the flight attendants were great, as always."
缺點： "the close quarters in the night."
優點： "Service, leg room, entertaining system, food."
優點： "Very friendly,responsive and helpful crew. Comfortable accommodations. Good food"
優點： "Professional staff great movie selection"
優點： "I had a great flight good service and excellent food."
缺點： "No complaints"
缺點： "since it is the overnight flight, everyone was so tired but still serve food....... for the poeple who was sleeping, the smell was unpleasant."
缺點： "These are the friendliest and most helpful people in the business! They are my new go to from now on!"
優點： "The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved"
缺點： "The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed."
缺點： "my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight"
缺點： "Food was really unpleasant and entertainment all out of date movies"
缺點： "Bigger seat, but compared to other experiences it was very good."
優點： "Very friendly and caring"
缺點： "i can not think of anything. Great crew Great experience"
優點： "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
優點： "Overall the flight met expectations for service, comfort and food."
缺點： "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
優點： "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
缺點： "Seats are a little narrow near the window."
優點： "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
缺點： "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."
優點： "A taste of Japan food."
優點： "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
缺點： "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
優點： "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
缺點： "Entertainment - didn't have to many movies I liked. Food was just ok. I enjoyed the soy sauce beef and rice the most."
優點： "I liked how much leg room we had. I also liked the movie selection and the food."
缺點： "It would have been nice to have water more frequently during the flight."
優點： "Had the katsudon and it was great, love the little tapas dishes they include with it."
缺點： "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."
優點： "comfortable seats"
缺點： "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
缺點： "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."
優點： "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
缺點： "No problems."
優點： "Service is Stellar"
缺點： "Business class seats were a bit old"
優點： "The crew was always around if you needed anything."
缺點： "Wifi was slow, expensive, and you’re limited to 100MB instead of unlimited & luggage people broke my top handle on my suitcase, so it’s pain to move it around now."
優點： "Staff very friendlym Flight was on time."
缺點： "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."
優點： "Comfort was good"
缺點： "Drinks and refreshments given in meager amounts by stewardess like it was being rationed Choice and scope of movies was poor and narrow"
優點： "The time is on time ."
優點： "Nice space between seats for the economy class."
缺點： "The entertainment center (sound) did not work in my son's seat."
優點： "Crew onboard and in Brussels where very nice and efficient."
缺點： "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
優點： "Good communication, food and services"
缺點： "Food was ok and limited entertainment"
優點： "Crew and service were top notch. Everything done efficiently and flawlessly. Food was good. Flight was smooth and trouble free,"
缺點： "Nine hours in tight confinement just cannot be fun. There is no way that great service can fix the problem of being kept in an extremely small and uncomfortable space. Business and first class are unaffordable, so there is no solution. I'd fly more if it were not so painful."
優點： "Great service"
缺點： "Interior show signs of aging"
優點： "In-flight service, in-flight entertainment, environment temperature"
優點： "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"
優點： "Comfortable. Excellent service."
優點： "The service was good. The seats were comfortable."
缺點： "I missed the Thai crew. The crew was from Japan. No complaints about them."
優點： "Flight was good"
缺點： "Signage at Honolulu airport is unclear - -difficult to navigate TSA check, find connecting gate"
優點： "Great food on ANA flight from Malaysia to Tokyo."
優點： "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
缺點： "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"
優點： "Great flight"
優點： "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
優點： "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"
優點： "ANA staff are generally well trained (but are you really allowed to land with your laptop open on your lap as some people were?) ... good service overall, good movie selection, food varies from OK but boring to very good indeed ."
缺點： "Both meal A and B selections would have caused problems for people with shellfish allergies. One was a seafood doria so they have me the other meal. The other had a sauce with seafood extract in the ingredients. I can read Japanese so didn't eat it, but there wasn't any English information on it."
優點： "Friendly and helpful stewardess"
缺點： "Seats could be more comfortable."
優點： "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
缺點： "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."
優點： "Attentive crew"
缺點： "Landing was rough and bumpy"
優點： "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
優點： "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
優點： "The food was great. Very responsive flight crew."
優點： "Fast flight"
優點： "We were the first to be there in line in wheelchair yet we were the last to be assisted."
缺點： "Nothing really: standard AA service"
優點： "Nothing. Crew on all four flights were rude."
缺點： "The flight attendant could have gone and gotten my meds or let me get my meds that I left at the at the gate"
缺點： "Every seat sold. No social distancing. Mask rule not enforced."
優點： "Flight was super short."
缺點： "Flight attendant stated that phones couldn’t be used for the duration of the flight; even in airplane mode The gate and terminal changed at least 5 separate times before boarding."
缺點： "Ask the ticket agent and flight attendants about changing seats and they weren’t helpful. Also their response was abrasive. Didn’t appreciate it!"
優點： "Travel is becoming a pain ... what’s new?"
缺點： "Just the way travel has become —loathsome"
優點： "The crew was great if bored out of their minds with little to do."
缺點： "Could have been on time."
缺點： "On time departure"
缺點： "Seat wasn’t comfortable and the on flight entertainment didn’t work. AA in flight WiFi kept giving error messages"
缺點： "Be on time"
優點： "Crew fine. Plane ok. Legroom better than usual."
缺點： "Re-routed mid flight and forced delays. AA has been awful all holiday weekend."
缺點： "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."
優點： "New plane"
缺點： "Boarding, no gate changes, no flight delays"
優點： "WiFi was fast, entertainment was very good."
缺點： "Aesthetically the plane was a disaster. Broken tray table in my exit row seat. Poor updates regarding why flight was delayed. Boarding process was poorly managed by staff, who were more interested in cracking jokes with each other than doing their job. I find that unacceptable, given the situation."
優點： "Service was American average. Not necessarily a good thing, but it could have been worse."
缺點： "Seats with more leg room required for people over 6' tall."
優點： "Game of Throne as a boxset"
缺點： "if my return flight was by AA rather than another operator"
優點： "It s american!"
缺點： "When I made the reservation the code indicated that we would be able to purchase food on the flight. When I asked, the flight attendant said, nope, only choice is a pack of two cookies. We were starving on the 3.5 hour flight."
優點： "Very helpful crew."
缺點： "Too often the video screen I’m given doesn’t charge up and it has to be replaced mid flight. This happened again during this flight when 2 screens didn’t charge and had to be replaced before the movie ended. The crew was helpful, but this problem is annoying."
優點： "Nice new 737-800 w/ comfy seats, but the plane was nearly 40 mins late due to previous flights."
缺點： "The flight was fine, just be on-time."
缺點： "One crew member was rude, another confused. The grey blazer crew member was friendly"
缺點： "Flight was delayed & ultimately cancelled. Replacement flight required going to another airport. That flight too was delayed putting at risk our ability to make the BA flight to Lisbon. Therefore, we took AA flight to JFK and a TAP flight to Lisbon.did not take this flight."
優點： "Once we boarded in philly"
缺點： "The amount of time on the ground"
缺點： "Delays departing delays connecting delays delays delays. Flight attendants were very pleasant."
優點： "Our first upgrade to 1st class since I stopped working for IBM in 2009!"
優點： "Great and safe"
缺點： "Lost the flight because of TSA who didn’t care I was missing the flight and gate personnel who didn’t allow me to get on board while the jet was still there. A nightmare and my luggages are still somewhere..."
優點： "Nothing special"
缺點： "BWI check-in crew is not friendly, not related to Japan Airline."
優點： "Not at all"
缺點： "I made the reservation without knowing that Americans airlines has a boarding number 9 where you are NOT allowed any carry on. Awful lesson. You are given the worst seat and you cannot store any thing in the overhead compartment. Or there make you pay $60.."
優點： "Not a thing plans got changed I had back surgery"
缺點： "That my plans got changed"
優點： "Boarding was fast and smooth. The flight was great, seat was comfortable."
優點： "The boarding process was quick and efficient."
缺點： "This plane did not feature TV at your seat. Only the overhead TV"
缺點： "For some reason they changed my seat."
缺點： "Inadequate overhead baggage space."
優點： "Crew and actual flight were great but something was broken on the rear air conditioning unit. It was a full flight and 86F in Dallas and 77F in Columbia. I was seated in rear of the plane very very hot with all the people on the plane. I felt it was difficult to breath once we were on the ground in como. We were at the gate and everyone stood up to get off but the doors remained closed for awhile. It seemed to get even hotter."
缺點： "Crew was great and the flight was smooth."
優點： "Comfortable and smooth"
缺點： "Wifi was spotty at best. No charging options"
缺點： "Flight was cancelled and we were never notified!"
優點： "Puntuality in both fly's"
缺點： "More options with first class food"
缺點： "Plane was delayed due to a mechanical in Charlotte (Old USAir Airbus) then ground stop due to weather after it finally got to Baltimore. Loaded us up and then deplaned us. They brought out water and sodas while we waited. Then reboarded and got into Charlotte about three hours late. Lots of very unhappy people. They passed out 800 numbers to rebook. A lot of people missed connections."
優點： "I didn't fly through Charlotte on my way home. I went through Philadelphia which was shorter."
優點： "Everything was perfect."
優點： "The flight was cancelled and they refused to pay for my hotel and food. They finally paid for the hotel but not food."
優點： "Ended up leaving earlier than scheduled."
缺點： "American Airlines holding open seats until right before the flight leaves."
優點： "Flight was fine"
缺點： "Gate in Miami wasn't ready and we sat for 45 minutes until they opened a gate for us to deplane. Ridiculous."
優點： "Very timely flight"
缺點： "United is not enforcing COVID rules"
優點： "out stewardess only had 7 people on the flight so she spend time taking care of us. I'm not sure how things will go as this was the maiden flight.. but getting into watertown from BWI in 5.25 hours was really nice!"
缺點： "overall price. the flights to ORD from BWI was a little high. Having this airline advertise outside so that I could have flown cheaper to ORD and known about this connecting flight."
缺點： "When boarding staff where very rude specially a old lady that was supposedly helping passengers was very rude"
優點： "The crew in first class was amazing. Friendly and helpful."
缺點： "Vegetarian food on first."
優點： "Boarding was great"
缺點： "Inflight Services was horrific and my stuff was damaged in my luggage."
缺點： "Sits not suitable for long distance travel"
缺點： "United has always been good to me."
優點： "The sleeper seats. Flight attendants"
缺點： "Temperature during the entire flight was too cold! Food was not great for a first class flight!"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "Pre-selected seats and in flight WiFi/entertainment"
優點： "Arrived early. Airline offered free bag checking when plane looked full"
缺點： "Size restriction on personal item was smaller than other airlines, causing me to use a smaller backpack than I would have prefered."
缺點： "Yiu have ti pay for mivie or tv"
缺點： "Didn't maker it to our destination."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Both flight were delayed and I had to reschedule my flights and miss my arrangements."
缺點： "It looks like that there is no respect for Time ."
優點： "Short flight, so no food or entertainment"
優點： "Despite delay, pilot made up time in air and we made our connection in Denver. Advice to download United app for free entertainment ahead of takeoff meant we didn't miss the chance to offer movies to our kids on flight. In-flight crew was incredibly friendly/helpful."
缺點： "Gate attendant was INCREDIBLY unfriendly - made no eye contact or completely ignored our verbal greetings/thanks during early boarding w/ our young child. Delayed an hour out of Baltimore, we were worried we'd miss our connection."
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "I usually don't fly with unites but based on there standard services I can see why. They are on the equivalent of spirit but more expensive."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "My seat"
優點： "Not much"
缺點： "Baltimore to SF was delayed 30 min too Service need to improve"
缺點： "United flights are always delayed!"
優點： "I thank you for your excellent service!"
缺點： "Everything was very nice!"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
缺點： "When sitting straight up in the seat, my knees hit the seat in front of me. United seems to be making the space between each seat terribly close."
缺點： "Departure was delayed somewhere between 30-45 minutes."
缺點： "Employee deleted my reservation"
缺點： "Maintenance delay, asked attendant to have the gate wait for a few of us to board and she seemed more worried about me being in my seat during our 30 minute wait on the runway after a 15 minute delay"
優點： "Horrible Nightmare"
缺點： "Delayed and got downgraded without refund of difference"
優點： "My hubby enjoyed his trip...he said they were on time...will also give it a shot myself...thanks"
優點： "This leg of my journey was fine. Sat in the middle seat. Was able to sleep most of the way."
優點： "Arrived to find the flight was canceled due to mechanical problems. The airline was prompt to provide alternative flight arrangements. I taxied from BWI to IAD and took a different flight. The airline provided free lunch meal and transportation was covered as well."
優點： "They helped me when my flight was delayed."
缺點： "The fact that they kept us on the plane for over an hour trying to fix a problem only to say that they didn't know when it would be fixed. They were lousy at explaining the problem and kept saying the same thing over an over. They basically told us there was a missing screw and they couldn't find it or reach it."
優點： "The flight left on time, arrived on time, no problems"
缺點： "The 3 hour layover."
優點： "I was very cold because I take blood thinners. I was sitting directly behind first class in coach . The first class crew was passing out blanket to anyone who wants one. Several I tried to get a crew member attention which she ignore . I was told I couldn't have a blanket because they are only given to first class customers only but on my flight to Batltimore I was given a blanket in coach"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "Loved it."
優點： "Staff was uniformly helpful and polite. I travel w a scooter and they were helpful coordinating its transport."
缺點： "This flight was 2+ hours delayed. We were repeatedly told that it was due to weather in Chicago. I don't understand that. The weather was fine in Chicago and flights from BWI to Chicago Midway on other airlines were on time. I felt that this was a fabricated eccude."
優點： "They worked hard to try and get people to their connecting flights since there was a delay"
缺點： "They were overbooked They delayed my flight by about 20-30 minutes"
優點： "It was non stop and got there earlier"
缺點： "Flying... just don't like flying"
優點： "The plane left on time, the morning after a huge storm that stranded thousands."
缺點： "The seats and sharing the row with an extremely overweight woman."
優點： "The accuracy"
缺點： "The chairs"
豁免更改費用。 搜尋巴爾的摩飛往台北 臺灣桃園國際機場的彈性機票