Everything was excellent!
The flight was a little bumpy because of rain as explained by crew. Food:Some passengers were asked choose their preferred meal but were later on asked to take the other one because of limited quantity
Couldn’t get through Immigration on a tourist visa because didn’t have Affidavit of support certificate
缺點： "Very uncomfortable seat. A bit rude flight attendant."
優點： "Excellent cabin crew."
缺點： "No in-flight entertainment, economy seats are narrow."
優點： "Flight attendants were amazing and so service oriented!"
優點： "ANA is nothing but amazing. Great customer service and pleasant ambiance."
優點： "Entertainment offerings were good."
缺點： "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"
優點： "Crews and services."
缺點： "My seat."
缺點： "It was a short hopper so didn't mind much. I actually slept on this plane."
優點： "I have An excellent services from two of stewardess on the plane her names is Miyuke if m not mistaken short hair always smiles she is an asset made me comfortable and kiyeke if am not mistaken up hair she is always smiling and has nice conversation. They’re appreciated. Keep improving ANA, i’ll Change to choose anytime to visit Asia country. Thank you."
優點： "Food and services were great"
缺點： "Not a large selection to view on the TV"
優點： "Comfortable seat space and food is great"
優點： "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
缺點： "The food was horrible. The selections for movies is quite limited."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"
優點： "Flight was ok"
缺點： "Again I had a problem with water bottle, I asked small water bottle but they didnt give me one and i asked if they can fill my 2,5 yo water bottle they only fill it half. I asked again for water hours later and they said I need to wait because they will serve dinner (which is 30mins later) This is just very unpleasant experience and I felt like a bad person asking for only water"
優點： "Good service"
缺點： "baggage was broken."
優點： "Very punctual. Service is excellent. I like Tokyo Haneda Airport because it’s smaller and the gates are closer."
缺點： "No complain about the flight and the services."
缺點： "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."
優點： "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
優點： "Huge plane with nice leg room and space. Attentive attendants with excellent service."
缺點： "Didn’t care for the food nor movie choices."
優點： "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
優點： "Good communication, food and services"
優點： "Everything excellent"
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "Great airline!"
缺點： "some of the gates can be long walk"
優點： "Crew was professional and charming"
缺點： "Nothing really, one of the best short haul flights in the world"
優點： "Food was excellent. Very polite and helpful staff. Clean restrooms."
缺點： "Seats barely recline. Impossible to sleep without hurting neck. Good but low number of Indian/Hindi films."
優點： "Ample legroom and there is a good selection of food."
缺點： "Was on overnight transit and I was surprised to find out that the airport closes at 11pm and there was no transit lounge inside the airport. It was too late to book for a hotel outside the airport so had to stay at the meeting point area with other passengers."
優點： "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
優點： "Great layover options. Timely arrivals."
缺點： "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
優點： "Good food and service"
缺點： "Delay too much time"
優點： "All the Japanese food are delicious! The crew are polite and nice"
缺點： "I suppose, not enough variety of American movie. In my opinion"
優點： "Great service and great food"
缺點： "No complaints from me"
缺點： "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
優點： "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."
優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
優點： "Very pleasant. I upgraded to economy plus so that was a bonus."
優點： "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
缺點： "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"
優點： "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
缺點： "Nothing, really."
優點： "The food and disipline on boarding the passangers according to their classes"
優點： "The crew were fantastic and the meals were pretty good"
缺點： "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
優點： "Very nice flight. The plane was in great shape and the stewardesses were very nice."
優點： "A N A Very good, space between chairs is very good, crew very professional and friendly"
優點： "Very nice and pleasant staff"
優點： "Crew great as always. Bulkhead seating very good for economy class.Has improved."
優點： "Overall everything was good... Good food, comfortable and new plane"
Emirates is very good compared to other airlines and flights.
They didn’t let us board in. Now they charged us no show fees $416 and fair difference $370 for two days after flight. They denied our boarding and charged us wrongly as no show fees
優點： "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
缺點： "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."
優點： "The crew was amazing. Managed to get a whole row to myself (bonus!)."
缺點： "Cheaper change fees. ;)"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Crew looked stressed and rushing things. Didn’t look very friendly."
缺點： "Smiling crew"
缺點： "Boarded the plane via a very long bus ride to a remote parking bay. Once on board we’re treated to one of Emirates newest Boeing 777’s ."
優點： "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
缺點： "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
缺點： "The staff doesn't make double check before check in our bags that's why we went without our bags very poor service and not helping supervisor"
缺點： "Thx crew seemed s little slow (almost 2 hours) with getting us dinner for a very late night flight (10:45 pm). It just makes for not very much time to sleep."
優點： "Crew was ok Food was good Seats were comfortable"
缺點： "Overall was good and we definitely travel again"
優點： "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
缺點： "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."
缺點： "Food could be tastier. But, you can’t starve"
優點： "cheuk in 快！吾使等太耐！"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Comfort and food, good seats but extra cost."
缺點： "Bad value Internet in this day and age."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Child kicking seat from behind for entire flight"
優點： "I love the meal"
缺點： "Some crew member is bad customer service they're not pay attention on you."
缺點： "again the boarding was an issue. the boarding time was listed at 1:45 am and we arrived at the gate then but there were no announcements about the flight and then the sign said final boarding call. Also for a 14 hour flight there needs to be bottles of water handed out and someone should be on board to clean the rest rooms half way thru the trip"
優點： "Flew business class. Nice lounge at ktm, better than I expected for Yangon. Fast checkin, good service and very efficient. Seats comfy. Arrived early to Dubai."
優點： "This flight was shorter so didn't have any problem and there were veggie options for food."
缺點： "That I was again stuck in the middle seat after requesting an aisle."
優點： "Clarified baggage guidelines should be provided on the eticket. Due to lack of communication and clear documentation, i have paid approx $200 in excess baggage at the time of checkin"
缺點： "Baggage policy cimmunication"
缺點： "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
優點： "I have been traveling with Emirates (and only Emirates) for several years. On board crew and food were excellent."
缺點： "Since the air craft was new WIFI was not yet available."
優點： "Love it"
缺點： "It was amazing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
優點： "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
缺點： "A little confused with the max weight of baggage. Website was not so specific."
缺點： "Broken seat, little leg room...A380 is a much better plane than the airbus."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "When traveling overseas, I believe Emirates is by far one of the best airlines to travel with. From check-in to arrival the staff is extremely professional, polite and helpful. I will look to travel with Emirates every possibility I get."
缺點： "I think the meals can be simplified a little. Wasn't a big fan of the food, but I rarely eat on the plane so it didn't matter anyway."
缺點： "we were delayed by 3 hours and missed our next flight to seattle, emirates did nothing to help us catch our next flight, even though it sat on the tarmac for 30 minutes while we were denied entry to the gate."
優點： "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."
優點： "Girls were very helpful and there was one Italian jental man was very kind and co-operative. However sits were very uncomfortable. Food was ok. There were very little healthy choices. overall it was good."
優點： "The most important thing about Emirates for me was that they had truly vegan meals and snacks for me that were actually quite good."
缺點： "The people at ticket issuing counter is very arrogant. Customs form was not given while issuing ticket and I was sent back to the airline ticketing counter and had to stand back in line for customs."
One of the worst air fly I haven’t see no respect for the customers I lost my packages a lot of delay lost my fly to Los Angeles and no respect for our time
My connected flight from Warsaw was late. We have to run to the gate in Istanbul. Our bags did not arrive to Boston with us. Three days later we still do not have them.
Turkish Airline is absolutely terrible!
優點： "The planes took off and landed smoothly"
缺點： "Short connection time - way too short for this size airport. Never book a transfer in Istanbul with less than 2.5 hrs connection time. The airport adherence to covid social distancing rules was a joke. I think it was the worst experience and provoked a lot of stress. The boarding was also chaotic and business class did not board separately. The Meals on board were poor - fish or lamb (smelly) they quickly run out of pasta in business class. This whole experience was bad."
優點： "The service is amazing .. the crew took care of us well."
缺點： "Not much .. its a comfortable short flight."
優點： "The flight was empty-ish in the back of the plane, & I was allowed to lie down across 4 seats. I liked that they allowed boarding from the back of the plane (along w/ front). I also liked that most of the food was vegetarian (& the crew pointed out what to avoid). I always forget to special order."
缺點： "The boarding announcements were not audible where I was sitting in the airport, so that should be better."
缺點： "No snacks or water except in the back of the plane. It felt like I was bothering the flight attendants when I went back to get a snack. Most good international flights place snacks in the galleys with drinks so you can grab yourself at any point at your discretion."
優點： "Very comfortable seats & clean"
缺點： "Not applicable."
缺點： "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"
優點： "Food was good"
缺點： "The crew is rude. Constantly bumping into people and never saying excuse me or sorry. The bathrooms were also very gross and wet with standing water on the floors in 4/5 opportunities."
優點： "Great crew, was at gate to help us refirect to later flight. Onboard crew provided extra of meal due to allergies."
缺點： "Fish always served, I'm allergic and this is not a special meal request in USA, a lesson for myself."
缺點： "A little late"
優點： "Cost of seat."
優點： "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."
缺點： "Same problem as the first segment (see above)"
優點： "Good food Hotel accommodations were okay once we had to stay overnight."
缺點： "The flight left early and left about 10 passengers behind leaving us stuck in Turkey for the night. The customer service was not good, they were extremely rude and unapologetic."
優點： "High quality in.Biz.Great selections of food but wine a little scarce"
缺點： "More wine"
優點： "Plane, seat and entertainment are very good."
優點： "Pilot was operating nicely, temperature was acceptable,"
缺點： "Cabin crews should pay more attention to elder people,"
優點： "The international pods were wonderful. Lots of space and could choose from a ton of movies. the bathroom was oversized with plenty of space. And the Bentley travel packs are a very nice touch. The highlight of the trip though is the Turskish Lounge in Istanbul. It has several grand pianos, tons of iMac stations, a freaking golf simulator, and different food stations. Thai, Turkish cuisine a salad bar. It it the best lounge I have experienced 10 fold. It’s the size of a mall."
缺點： "One negative was the beverage service. Iberia and Korean air are much more attentive before and upon take off. Beverage carts come around quite often. Turkish, not so much. Also food was just okay. Feel like other airlines do better in business class"
優點： "On time"
缺點： "I was not given my checked into aisle seat of 6C, instead I received a window seat of 10A"
優點： "Flight was on time, great cabin crew."
缺點： "Seats and Food was not as good as it used to be."
優點： "The flight attendant (a gentleman) was very friendly and made the flight pleasurable."
缺點： "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
缺點： "The flight was cancelled and I still didnt receive my refund."
優點： "The WIFI was very strong and condition of the aircraft"
缺點： "I was happy with everything"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "terrible delays and little assistance in Warsaw from turkish airline desk"
優點： "The only things that going for Turkish Airline is the cabin crew (lord knows they try), food and in-flight entertainment."
缺點： "The flight was delayed for nearly 2 hrs, that in itself is not an issues, traffic delays do happen. However, the fact that captain choose not to run air conditioning to save fuel and main cabin, even after numerous requests, was 95 degrees for 2 hrs combined with the fact that airline did not submitted travel information to US Border Protection that also added another 1.5 hrs to clear customs is totally unacceptable... Although THY has the most direct route to/from Moldova from Houston, in the future, I'll most likely will spend more money and more time just to avoid it..."
優點： "Great experience for my first international flight."
優點： "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"
缺點： "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."
優點： "Entertainment, flight times, price, new plane, good luxury, in between meals food offering"
缺點： "Cleanliness of bathrooms, seat room, bumby landing, no involvement from the pilot to the passenger it was like he was too good to speak to passengers and update on weather conditions, welcome greetings, landing details etc. overfilled flights."
缺點： "cramped seats, service by crew members, overall quality of food"
優點： "No turbulence during the flight !"
缺點： "I did not enjoy the food, the spraying of chemicals in the air and the inability for the attendees to help customers."
優點： "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
缺點： "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"
優點： "Once on the plane everything was fine."
缺點： "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
優點： "The meals and the service, even in economy class."
優點： "Food, service, toiletries, entertainment"
缺點： "Airlines cancelled flights out of Rome and made several changes to our return flight which caused us to stay 22 hrs long layover in Istanbul. We had to make several long phone calls to ensure we can get the connecting flight from istanBill to San Francisco."
優點： "Everything about the airline is perfect. The staff on ground and airplane are very professional, the services are excellent, food is great, the airplane nice and comfortable, blankets nice color. The landing at LAX was perfectly smooth. I will fly with Turkish airlines again."
缺點： "Food took up too much tray space and crew did not clear trays promptly. Messages from pilot were inaudible. We went through more than four security checks and we were only transferring planes in Istanbul. Terminal was short on places to sit and had excessive duty free shopping. Walks in terminal went on for miles. With the flight gate only posted 35 minutes ahead of departure, this was a problem."
優點： "came home with 2 broken bags, hard to talk to anybody, emailing back and forth since then to replace them, so far offered much cheaper bags and om top of this, a lot of paper work needed to claim those 2 cheaper replacement !!!"
缺點： "very tight seats for 12+ hours across Atlantic flight, old planes, somewhat unfriendly attendants."
優點： "Best long distance airline I have flown to date."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "There was a gate change shortly before boarding but it wasn't ever announced on the loudspeaker. I was sitting at the original gate and by sheer lucK happened to get up and walk past the departures info screens only to see that my flight was listed at a totally different gate. I feel I could've easily missed my flight even though I was sitting right there at the gate that had been listed when I first arrived to the airport."
優點： "I liked the food on my flights. The seats were comfortable. The movie selection was very good as well. They had a lot of new releases."
缺點： "I noticed that food service on both my Turkish Airline flights for this trip was slow. I feel in general passengers take a longer time to be served and the time it takes the crew to clean up the trays after a meal is even longer. Some the the passengers win my flights were even getting out of their seats to bring their trays to the flight attendant station because they wanted to be more comfortable in their seats. I also noticed they did not come by to collect trash as frequently as other airlines. The entertainment selection was good as far as movies but the music option was very limited and difficult to navigate."