優點： "Time is good."
缺點： "With long flight these two are a must ! Food is very limited and needs to have more movies."
優點： "Very caring, and pay full attention to passengers."
缺點： "Better food quality, more movies please."
優點： "The crew was very friendly and attentive. They look after the customers."
缺點： "I can't think of anything that could have been better."
優點： "The crew was very good."
缺點： "They should’ve let us wait in the boarding room instead we all waited in the flight cabin, in our seats for 5.5 hours during the entire time of the flight delay. It was really terrible."
優點： "Food was good"
缺點： "Disappointed with some of flight attendants. ANA used to provide best customer service."
優點： "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
優點： "Great service, on time."
缺點： "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
優點： "The flight attendants were so nice and the food was really good."
優點： "Staff were amazing."
缺點： "Nothing great experience!"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
優點： "Very efficient"
缺點： "Food was not good"
優點： "Nice comfortable flight at convenient times. Great cabin crew and service."
優點： "Easy checking process. Friendly staff"
優點： "Good service"
缺點： "baggage was broken."
優點： "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
缺點： "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
優點： "Very polite staff"
缺點： "The curry made me sick and the movies were outdated."
優點： "The staff is very nice."
缺點： "The exonomy seats."
優點： "Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!"
缺點： "We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!"
優點： "attendents were very friendly and very accommodating."
優點： "Meals are excellent at Nippon, stewardesses so helpful and charming."
優點： "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
優點： "free movies"
缺點： "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
缺點： "Width of the seat for me was bit tight when in a flat bed position."
缺點： "Vegetarian food options."
優點： "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
優點： "The staff are friendly and helpful. The seat is very comfy"
優點： "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
優點： "Food was great!"
缺點： "The Japanese crew were not very good at English!"
優點： "Good food Stewardesses polite Brought lots of water and juice during the flight"
缺點： "Seat felt so narrow. Limited selection of movies."
優點： "The food on board was great! Crew members were friendly!"
優點： "Good food and service"
缺點： "Delay too much time"
缺點： "Limited number of movies"
優點： "Polite attendants"
缺點： "small leg room......"
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "Excellent service!"
優點： "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."
缺點： "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
優點： "Good Business Class, will fly them again. Excellent service."
缺點： "No meal served upon take off, snacks only."
優點： "Was able to request a gluten-free meal for the flight"
優點： "the service is good"
缺點： "the seat is too small"
缺點： "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
優點： "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
缺點： "Choices of food."
優點： "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
缺點： "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
優點： "From ticketing/check-in to flight crew personnel; they ensure you are taker care of."
優點： "Crew were friendly & accomodating... More room space on seats & in between seats...I will definitely fly with ANA again."
優點： "Need to step it up with the food, don't have time for shitty service this day and age"
缺點： "Getting overcharged on surfboards, shitty food, should have free wifi give me a break"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "All was good."
優點： "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"
優點： "cheuk in 快！吾使等太耐！"
優點： "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
缺點： "The free WiFi was limited to a small amount of data or two hours."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Staff were friendly. Aeroplane clean"
缺點： "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"
優點： "Smooth boarding and take off on time !"
優點： "For a 15 hour flight the crew made it comfortable"
缺點： "The restrooms were non functional by the end of the flight"
缺點： "Very poor service overall"
缺點： "Services must be improved as far as hospitality is. Concern"
缺點： "Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air"
優點： "Friendly crew.. good flight"
缺點： "Screen was not working properly"
優點： "Facilities excellent. Staff not quite so attentive on this leg of the trip."
缺點： "Just left to it. Not much fuss made."
優點： "Everything! The plane is the size of a bldg lol! Economy seats were really comfortable, lucked up & sat in an exit row. They feed you, give you plenty to drink in economy! Out flight attendants were superb, especially Vidhi! She was a total sweetheart!"
缺點： "The entertainment gadget was a little loose but it was still usuable & viewable although it would slide down a little."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods."
優點： "Good food, great entertainment, comfy seats"
優點： "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
缺點： "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."
優點： "I love business class the best"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Services and attention to detail"
缺點： "Not having an aisle seat made it very difficult for my handicapped husband to get in and out of his seat. We had to wait for our neighbors to step out of their seat and take advantage to do the same. Felt very claustrophobic. Service was not good, we rang the bell several times to get some help and no one came to our assistance and we gave up after that. The crew told us they had run out of some juices that we would have liked."
優點： "Emirates is always the best."
缺點： "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."
優點： "Good flight. Crew was professional, but not warm and welcoming . They were very accommodating when asked to switch my meal and for my daugters toy."
缺點： "Food again was too spicy. Please give a vegetarian option that includes dairy, fish and chicken."
缺點： "Maria was very rude and not pleasant."
缺點： "We waited for our luggage more than one hour which was more than the flight time from Bahrain to Dubai. That is why I described my trip as poor"
優點： "Felt at home"
優點： "Same as above. If I make this trip again I would only fly Emirates. Have told everyone how wonderful my flights were."
缺點： "Same as above."
優點： "Hospitality and food"
優點： "Best airline ever. International personnel, extremely friendly. Great duty free shopping and entertainment on board. Bravo Emirates!! Way to go..."
優點： "I appreciate that staff disrupts passengers as least as possible, and is generally helpful."
缺點： "Food was better on the way to Dubai/Kochi but definitely not bad."
優點： "The service was the best ever. Business class: The floor plan of seating was smartly laid out with plenty of room for storage. People were not crowded together and the food and drink were 5-stars!"
優點： "Emirates is our usual pick for flying and this time also it was no exception. The crew were friendly, but still couldn't arrange preferred seating because it was during the holiday season. I know this is the section for good comments, but I am very disappointed about the demeanor and the service provided this time."
缺點： "I have called in advance and selected the seats for both inbound and outbound flights. Also, confirmed a wheelchair access. To my surprise, none of them were met according to the commitment. The seats were not the ones that were asked for. I mentioned that there was a medical condition with the leg and my mom would have to get up and move during the flight, but still they allocated seats which are extremely inconvenient to both us and the fellow passengers. We expect better from Emirates!!! I hope they can improve this in the future!"
優點： "The selection of tv shows and movies was excellent. Very diverse. The crew were also very responsive to anything we asked (water, questions, etc...) They gave me good advice regarding my connecting flight."
缺點： "The plane was an older model, so the touch screen was a bit unresponsive. Our tvs were shut off for the first two hours because of a glitch."
優點： "Crew is attentive and helpful. Seats are comfortable in economy class. Bathrooms are well equipped and generally speaking clean. Meals are good quality."
缺點： "I would change the snack in the flight Milan to JFK. instead of the pizza pesto, I would offer fruit options or regular breakfast food although it is a snack."
優點： "Long flight. Not enough overhead space. Crew was great. Food ok. Seats get very uncomfortable on a 15 hour flight"
優點： "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
缺點： "Not getting hit twice by the crew serving food and at least an apology."
優點： "It was a great flight thank you kayak thanks ti THY"
優點： "Great food. Great seats. Great stuff. Great plane and the landing did not feel st all! Definitely am happy!"
缺點： "I bought Turkish because I want to take 3 piece checked luggage. They charge 300 for 3rd piece luggage."
缺點： "Flying out of the Istanbul airport was horrible."
優點： "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."
優點： "On time. Really fast the check in. Nice crew. Confortable."
優點： "I have flown Turkish Air many times for the past 8 years and they are a solid airline. They have very good food for airplane food, and a decent entertainment center."
缺點： "Unfortunately they have moved away from their Exonomy Plus seats that were great and ample room, whereas now their seating in exonomy is very cramped. They also used to have nice amenities on long international flights like a hot towel and some Turkish Delight before takeoff and landing, but they no longer have that. And my biggest complaint is that they keep their planes unbearably hot most ost of the time. It’s by far the most frustrating thing when your cramped in their tiny spaces for 11 hours."
缺點： "My seat."
優點： "Fare good. Food good. Staff generally pleasant but will not go the extra step to when needed."
缺點： "Repeatedly announce overhead during rest time. Asked for help from crew when one of the kids threw up, but they did help. Otherwise, generally good airline"
優點： "almost nothing"
缺點： "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat. the flight is always delayed and boarding chaotic."
缺點： "Same problem as the first segment (see above)"
優點： "Staff is excellent very courteous 5star +"
缺點： "Seats comparing for business class is dated. internet very complicated,"
優點： "I had a gluten free meal"
缺點： "No problems"
缺點： "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
優點： "The food was SUPER DELICIOUS! The seats were comfortable, the movie selection is great, and the staff's care and commitment to customer happiness is unmatched!"
優點： "there are a lot of movie"
缺點： "I like everything"
優點： "Everything perfect . Departure /arriving / check in / transfer lenth ."
優點： "It seemed like an old model airplain, didn't get enough space. It was so tight."
缺點： "Seats were terrible!"
優點： "Friendly crew"
缺點： "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"
缺點： "My lugged lost"
缺點： "I was happy with everything"
優點： "The flight was delayed, took 6 hours at the airport to get things straighten out. Lost the flight connection,"
缺點： "It took way too long to get the right information on the status of the flight"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "terrible delays and little assistance in Warsaw from turkish airline desk"
缺點： "Good service"
優點： "Great experience for my first international flight."
缺點： "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."
缺點： "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."
優點： "The food was pretty good"
缺點： "The seats were too close so you could hardly move when the seat in front reclined. They didn't clean the bathroom during an entire 13 hour flight and it needed it."
缺點： "Everything was high level"
優點： "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."
優點： "Airplane and entertainment were nice."
缺點： "Flight left an hour late so we missed our connection."
優點： "you are the best airline i flew leg space leg stool recliner food politeness of stewardess everything"
優點： "The seat"
缺點： "My light for an attendant was on for 20+ min, unanswered, while they were laughing loud behind thecurtain. 2) they announced that there will be a second round of food toward end of 11+ hrs fliht. It NEVER happened (::"
優點： "Everything was great! Flight iand boarding was on time and the service provided by crew was simply the best. I enjoyed the entire flight."
優點： "I liked the food and the crew and the entertainment."
缺點： "I didn't like the trip two hours late."
優點： "The food was very good. As a vegetarian, I find I am quite disappointed on flights because of limited or no meatless options. This was not the case on Turkisk."
缺點： "Seats are too cramped. Need extra leg room. They should really take out a few rows of seats to provide some more much needed room."
優點： "Crew was helpful"
缺點： "Not having extra legroom is one thing but not having enough space to fit ones leg reminded me of the slave ships where slaves were placed so tight that they did not have any moving space. I am not even a tall guy - just 5'10". It was bad especially when one travels internationally for 14 hours non-stop. There should be some federal regulation regarding this."
優點： "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
優點： "I didn't like anything! Extremely disappointed and not planning to fly with Turkish Airline again. I been flying with Lufthansa since April 1993 twice sometime 3 times a year and I don't remember ever being annoyed, disgusted, treated poorly and rudely and disturbed with any of their flights as I was on Turkish Airline! Ms. Meryam was the rudest human being/ female I met so far! Extremely rude , unprofessionally and very unfriendly Ummi G. Gunturk"
缺點： "I didn't like anything! My seat was broken, didn't move , the seat arm was broken , TV screen was broken and the crew didn't have the curtesy to even bother to upgrade me to a better seat. Instead the dumped me to the second to the last seat all the way in the way which the seat didn't work either. I been on the broken seat with my neck braces around my neck on (due to a neck injury) for 11 hours and the crew didn't give a damn about me!!"
優點： "Everything went very smoothly. Nothing to complain about."
缺點： "I was not unhappy with any aspect of the flight."
優點： "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."
優點： "I liked the fact that they gave us two meals and offered drinks three times. I have gone on a different airline that charged for everything and wouldn't even sell water."
缺點： "The main dishes were okay and so were the desserts. For some reason the side dishes were weird and didn't taste as well."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "My flight was an hour late, making it difficult for me to catch my connecting flight without rushing."
優點： "The price, wonderful service, plenty of good food. Great entertainment selection"
缺點： "I wish there was a little more leg room, specially for such a long flight."
優點： "Only check in with business line and fast track"
缺點： "Same bus with economy passergers there are not Enugu room for my hand bags the crew wait all economy passengers to load and close the doors the they start to serve us and there r no interterments on the aircraft Business class in Turkish air line worse the economy class in qatar airways or Emirates or ethad"
優點： "Boarding was efficient and the crew were nice."
缺點： "the seating is horrible. it was the tightest seating I've ever experienced."
缺點： "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
缺點： "Nothing. Flight was amazing"
缺點： "Wifi on klm"
優點： "Almost everything, especially the crew."
缺點： "Don’t feel like anything should be better to be honest"
缺點： "Information on arrival time was not correct"
優點： "Seat was comfy and spacious for economy class"
缺點： "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
優點： "Nice staff and no delay"
缺點： "Instead of crisps maybe a bit of cheese or crackers"
優點： "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
缺點： "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
缺點： "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
缺點： "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
優點： "Like the overall KLM experience"
缺點： "Food could have had better quality and the stewardess served it all at once versus in the various courses."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "My seat at the window was great and the staff really friendly and courteous!"
優點： "Friendly staff"
缺點： "Security check at gate; No priority"
優點： "Quick flight"
優點： "The flight arrived a few minutes early."
缺點： "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
缺點： "No reading light in my seat..."
優點： "Crew's hospitality, good music, good destination material, terminal info, good system overall"
缺點： "Less legroom, storage space, bad food, few movie options."
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
優點： "Shirt flight but well catered, boarding was efficient and quick."
缺點： "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
優點： "Good flight, arriving well on time."
優點： "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
缺點： "Nothing to say"
優點： "Easy to board and easy flight."
優點： "Great on board service from a very professional crew."
缺點： "Can't think of a thing."
優點： "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
缺點： "Can't think of anything."
優點： "Good services!"
缺點： "The streaming service didn’t work"
優點： "Great service"
優點： "Food was just fine, movie selection very good"
缺點： "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
缺點： "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
優點： "Boarding was quick, Flight on time....just a regular service and plane"
缺點： "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
缺點： "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
優點： "The food service was good and the flight attendants were friendly."
缺點： "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Short-hop flight, fit for purpose."
優點： "was very quick"
缺點： "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
優點： "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
缺點： "Not much to comment on here."
優點： "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
缺點： "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
缺點： "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
缺點： "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
優點： "Free wee cake."
缺點： "Nothing in particular."
優點： "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
優點： "quick boarding, responsive Airline stewardess, very polite."
缺點： "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
優點： "Crew was friendly, and the food was better than the usual KLM fare."
缺點： "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
優點： "Flight attendants tried their best given what they had to work with."
缺點： "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
優點： "Great smooth flight staff was pleasant and the overall experience was fantastic."