缺點： "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
缺點： "Poor customer service and lack of care for loyal passengers"
優點： "checking in at Changi Airport is always a pleasure, helpful friendly staff"
缺點： "the food is disgusting"
優點： "Flat bed is wide and comfortable. Cabin crew was excellent."
優點： "Amazing crew. Seat needs more padding."
缺點： "Memory foam seats"
優點： "Crew very attentive but not intrusive. Food very good."
缺點： "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
優點： "Crew was amazing"
優點： "Friendly service and not a super crowded plane."
缺點： "In-seat entertainment was not working for me, and boarding process could be drastically improved."
缺點： "The person next to me had a distinct body odor."
優點： "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
缺點： "For better leg room in business class go for the bulkhead seats"
優點： "Excellent service"
缺點： "More tasty snacks throughout the flight"
缺點： "We ask for wheelchair help from Perth to brooome but it was not provided ."
優點： "lot of turbulence, uncomfortable ride"
缺點： "entertainment system was good"
優點： "Hotel location is convenient, quite comfortable and clean."
缺點： "I love the foods in Hongkong, so many varieties . Price wise is affordable."
優點： "Food was pretty good. Loved the Weiss ice cream bars"
缺點： "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
優點： "Great service!"
缺點： "Excellent flight service no"
優點： "The staff is amazing and know what parents of bubs need."
優點： "Excellent crew, service and food"
優點： "Great service always smiling, flight on time, overall a great way to fly."
優點： "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
缺點： "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
優點： "SIA service and food is always good. The flight went by quickly which is good."
缺點： "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."
優點： "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
優點： "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
優點： "Crew very friendly"
缺點： "Cabin little bit cold"
優點： "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
缺點： "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
優點： "Friendly staff."
缺點： "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
優點： "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
缺點： "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
優點： "Spacious and clean"
缺點： "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
優點： "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
缺點： "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
優點： "It’s worth it to pay a bit more for the extra legroom seats."
優點： "Spacious and comfortable bed."
缺點： "The food wasn't that great. Average at best."
優點： "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
缺點： "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
優點： "In flight entertainment systems"
缺點： "I had beef with mashed potatoes but I found the beef was quite tough."
缺點： "The desserts. The bun."
優點： "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
缺點： "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
缺點： "Outdated Cabin Fit Out"
優點： "Most everything"
缺點： "Crying babies made it tough to sleep the whole flight"
優點： "Excellent flight experience"
缺點： "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
優點： "Great service and comfort."
缺點： "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
優點： "Business seats were excellent"
缺點： "All was good!"
優點： "Great set up with two seats, window and aisle"
優點： "great crew service. my first time flying with singapore airlines. they delivered!"
缺點： "Only one person in the three row and that was really great flight"
優點： "Overall great experience"
缺點： "Maybe the food could have a been a bit better"
優點： "The crew was nice"
缺點： "Better food and cooked throughly and better seat and more blankets."
優點： "The crew were awesome"
缺點： "The film choice was poor"
缺點： "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"
缺點： "Just because I have bought my ticket on points I was not given a chauffeur driver."
缺點： "When boarding from JFK the plane was like a Sauna. The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A380 supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw"
缺點： "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."
優點： "Easy to check in, outstanding crew!"
缺點： "Old, old, old plane! :("
優點： "Great customer service, great and always smiling crew, wonderful flight"
缺點： "the food options need to be more. an option with steamed rice should always be available"
優點： "The food was nice."
缺點： "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
缺點： "To be cabin in business class"
優點： "Nothing. Will never fly with emirates again"
缺點： "Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight"
優點： "Great crew, good legroom and comfortable seat"
優點： "Not really Seat cushion hard ."
缺點： "Boarding disorganised..little management of the process"
優點： "Good was good and entertainment was excellent"
缺點： "Crew service"
優點： "The seat was comfortable, the crew was nice for the most part."
缺點： "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"
優點： "In general, everything as expected, some crew members were even extra nice."
缺點： "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
優點： "Full plane. Boarding could have been easier with two entry points into the plane"
缺點： "Plane was late leaving but made up time."
優點： "The airplane The food"
缺點： "The time"
優點： "Very accommodating and friendly crew. Comfy seats, modern plane, and not too full of a flight."
缺點： "Nothing. It was great."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
缺點： "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
優點： "Friendly cabin crew, new movies"
缺點： "Long wait after boarding before takeoff"
優點： "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
優點： "The flight was on time and the crew was nice."
缺點： "The entertainment options and food were outdated and very much unpleasant."
優點： "Staff were friendly. Aeroplane clean"
缺點： "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
優點： "Good food friendly staff"
優點： "Business class makes the entire trip much more comfortable."
缺點： "no negatives"
優點： "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
優點： "Excellent all round.a"
優點： "the people working on the plain and airport."
缺點： "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."
缺點： "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."
優點： "Food was okay. Staff on plane. Ice"
缺點： "I got singled out."
優點： "Food, Service, entertainment"
優點： "Good selection of food"
缺點： "Having to listen to everything in both English and Arabic"
優點： "Great and friendly cabin crew. Lots of movies to chose. Food was great."
缺點： "All was great"
缺點： "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
缺點： "Breakfast could have been a bit better"
缺點： "The business class section was very run down, old and dirty looking."
缺點： "All good"
優點： "Punctual on Time. Clean Cabin. Nice Crew"
缺點： "They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again."
缺點： "Over charged for bags paid $326.00 for one extra bag I call Airline in Dubai they said you have been over charged"
優點： "I didn’t die in a plane crash"
缺點： "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."
缺點： "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
優點： "Emirates is a great airline with friendly staff and an amazing fleet of aircraft"
缺點： "I had updated for my flight from Jeddah to Dubai, but found that business class passengers were not given priority boarding and had to wait for all other passengers to board. The plane also took off late."