缺點： "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
優點： "checking in at Changi Airport is always a pleasure, helpful friendly staff"
缺點： "the food is disgusting"
優點： "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
缺點： "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
優點： "The crew was friendly"
缺點： "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
優點： "Very comfortable; excellent service"
優點： "Crew very attentive but not intrusive. Food very good."
缺點： "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
優點： "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
缺點： "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."
優點： "Great foods and services"
缺點： "The plane needs upgrade business class seats"
缺點： "No complain . It’s singapore airlines"
優點： "Staff was great as usual"
缺點： "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
優點： "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
缺點： "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"
優點： "Seat was very comfortable, crew was very nice,"
缺點： "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
優點： "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
缺點： "I will not buy the air ticket from cheap ticket any more."
優點： "Yes the SQ802 and sQ807 was excellent"
缺點： "Returning flight food short be better SQ807"
優點： "Crew amazing. Seat super comfortable"
優點： "Foods. Drinks. Entertainment."
缺點： "Nothing. Everything’s so perfect!"
缺點： "2.5 hour delay"
優點： "Extra touches and super pleasant and courteous staff."
優點： "Service was great on both sectors"
缺點： "Premium economy seat is still not comfortable enough in comparison with economy."
優點： "More space then previous flights. Attendants very pleasant and helpful."
缺點： "Ran out of the food choices by the time they reached me. Had to make do with what was left."
優點： "Couldn't find a problem"
優點： "Food was pretty good. Loved the Weiss ice cream bars"
缺點： "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
缺點： "Excellent flight service no"
缺點： "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
優點： "Movies selection was great."
缺點： "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
優點： "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
優點： "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
優點： "The trip was horrible we have to sit separately three places."
缺點： "Cabin little bit cold"
優點： "Everything From the food to the drinks to the comfort"
缺點： "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
優點： "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
缺點： "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
優點： "Spacious and clean"
缺點： "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
優點： "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
缺點： "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
優點： "crew very helpful with seating service on board also good"
缺點： "head phones for entertainment very uncomfortable Food not to my taste"
優點： "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
缺點： "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
優點： "Boarding was good and the flight time was shorter than expected."
缺點： "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
優點： "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
缺點： "the call button did not work the tray table was almost impossible to pull in and out (BC)"
缺點： "The desserts. The bun."
優點： "Nice and attentive crew"
缺點： "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
優點： "Excellent service"
缺點： "Very poor on board entertainment"
缺點： "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
優點： "Service is always excellent"
缺點： "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
缺點： "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
缺點： "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
優點： "Entertainment system is good. Wide space than other flights"
缺點： "Food is not very good. Flight attendants is a little better than United."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "When boarding from JFK the plane was like a Sauna. The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A380 supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw"
缺點： "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."
缺點： "Boarding system did not work temporarily and the boarding was delayed"
缺點： "Delayed flight and the procedures took very long."
缺點： "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"
缺點： "Seat was not comfortable. Push back was not working"
優點： "nice comfortable flight"
缺點： "depaert on time"
優點： "cheuk in 快！吾使等太耐！"
優點： "Very accommodating and friendly crew. Comfy seats, modern plane, and not too full of a flight."
缺點： "Nothing. It was great."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Everything was great"
缺點： "Nothing bad"
缺點： "Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack."
缺點： "Seat is not comfortable."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Everything was perfect"
缺點： "The plane is great but the young gentlemen next to me is 300lb+(my best guest He's at least 6'2" possibly in his teen or early 20s) Don't get me wrong but to sit in coach for 14 hours with him in the middle seat is kind of a nightmare. Half of the way we all went to a bathroom and I don't blame him but the bathroom must be to small to clean up himself for I have to sit with feces smell for the rest of the flight. Imagine that. This is my second leg of this long flight from BKK to NYC. The first leg to dubai is horrible enough but this one top that by far!!!!"
優點： "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."
優點： "Awesome expirance with emirate fight"
缺點： "Very good"
優點： "I didn’t die in a plane crash"
缺點： "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."
優點： "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
缺點： "all good."
優點： "service cleanliness of washrooms Food seating availability"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "Same movies"
優點： "we were travelling with kids. They pulled us from the back and put us in the front since our group of 6 had two small kids. They were extremely nice to us in athens."
缺點： "I just wish there was a snack in the middle of the service."
優點： "Overall a pleasant and comfortable flight."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "There was pretty much nothing I didn't like. Everything was great, including the Business Class Lounge in Dubai. The service was great, the staff was very pleasant, the comfort of the seats was unmatched."
缺點： "I remarked that the entertainment was OK, only because I have seen most of the movies and tv shows that were available, the response time for the buttons between the remote and the view screen was sometimes slow, and of course, the WiFi, I'm sure, will be improved with time."
優點： "The two checked bag allowance is very helpful - especially for someone who travles for projects, for long times and is on a tight budget. The staff were very attentive. Frequent offers fof drinks to stay hydrated was very good. The seats were large enough to be comfortable. The number of entertainment options was exceptional."
缺點： "The air plane was freezing cold - I could not even be comfortable sitting in my seat with a blanket on. The woman next to me had 2 blankets on. I could not check my luggage when I arrived at the airport. I had to sit with my luggage for 3 hours just waiting to check it. So I could not enjoy the 7 hours I had before my flight - to walk around the city, or even shop in the airport. I could not select a seat when I checked in on line - even though it was 20 hours before my flight. Even though I was traveling alone I could only get a middle seat. There were no non-meat food choices for the meal. We could not hear the announcements at boarding - no one knew what was being said."
優點： "Check in was smooth, flight was smooth and pleasant. Great food, great entertainment choices, great seat company. Best part was the hotel provided during my layover in the wee hours of the morning. I was able to sleep well and shower and was therefore more relaxed during the ensuing 14 hour flight."
優點： "The entertainment options were great!"
缺點： "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat."
缺點： "Crew didn't check properly the needs of other passengers,like blankets they didn't give to other passengers including me"
缺點： "There was no vegetarian food."
優點： "The service is excellent!"
優點： "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
缺點： "Boarding process is the one area that could be improved."
優點： "The new plane is nice, reasonably comfortable in economy with clean bathrooms."
缺點： "Frankly can't remember much about this leg of the trip because the next 14 hour leg was so overwhelmingly bad thanks to the highly disruptive fellow passengers and the lack of control from the flight crew."
缺點： "Seat assignment and boarding process"
優點： "The business class seats were on the new Boeing 777 planes were very well equipped with the biggest screens I have ever encountered throughout my many travels. Service provided by cabin crew was great, too."
優點： "The crew was very helpfully and nice"
缺點： "Other passengers and there dramas"