每天清潔，並在 艾柏塔飛往 台北市的機艙內安裝HEPA高效濾網
優點： "very comfortable seats. on time arrival."
缺點： "the food is not very good."
優點： "The crew were superb and the bathrooms were regularly cleant"
優點： "Food is great. Crew are very nice."
缺點： "Advanced seat assignment"
優點： "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
缺點： "Would have loved more current US tv shows to choose from."
缺點： "Less new movies and kids movies"
優點： "Crew was amazing"
缺點： "Seats was kinda uncomfortable. Leather seats would be great"
優點： "Korean Air service was good."
缺點： "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
優點： "The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!"
缺點： "I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!"
優點： "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
缺點： "Nothing except flying first class."
優點： "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
缺點： "Plane feels dated. A title tired."
優點： "Fast boarding sequence and take off."
缺點： "Cabin crew should have smile more, serious faces make request so unconfortable. Food could have been better."
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "EVERYTHING!!!! The staff at the gates to the boarding staff. Everyone was very helpful and professional. The seats had plenty of room and the staff always provided service with a smile."
缺點： "I can't think of anything I disliked on this trip."
優點： "The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)"
缺點： "Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!"
優點： "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
優點： "Excellent service and food!"
缺點： "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
優點： "the movie selection"
缺點： "the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job"
優點： "Very helpful crew. Good leg room"
缺點： "Entertainment system did not work, so I was moved to another seat."
缺點： "Delayed flight"
缺點： "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
缺點： "Seat was not comfortable."
優點： "Disclaimer: we flew business class. Regardless, our check-in was seamless, Incheon is a beautiful and easy airport, all the flight crew were responsive and pleasant. We flew China Eastern and dealt with Shanghai airport on our flight out and I would avoid doing that again at great cost!"
優點： "attentiveness of the crew to people of multiple nationalities."
優點： "I liked that the captain was very informative. We were on the plane for awhile and captain let passenger know why and when the plane was going to take off. The crew were very friendly and ready to assist."
優點： "Seats were a bit roomier and attendants were friendly."
缺點： "I didn't like the meal."
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "The comfortable ride during the entire trip"
優點： "Except for crying babies, all is well. Commendable"
缺點： "Same food every year after year"
優點： "Food and boarding."
缺點： "No comment."
缺點： "I would have appreciated more movie options and TV show options on the entertainment monitor."
優點： "Good service. All attendants and crews were nice and friendly."
缺點： "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
優點： "upgrade the food quality"
優點： "Air Korea continued to be awesome"
缺點： "Still no laptop plug"
優點： "Service and Food was great. The hygiene was good."
缺點： "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"
優點： "we were attended 2 by the friendliest/courteous attendants....were fed 2X along the way and movies/music/games/drinks were free of charge also."
優點： "The return flight food."
缺點： "Uncomfortable seating"
優點： "Over all customer service."
優點： "Comfortable seats, good meals"
缺點： "Can't book seat ahead of check in."
優點： "The international flight authorized two luggage check in, you only authorized 1 check in, and didn't let me know before the departure at airport with two luggage, had to paid for additional luggage $72.00. AA flight two luggage 50lb each luggage, just let you know from now on I will never use Korean Air, with skypass visa card. I though will have better service, but very dispointed. Chin H. Boyd"
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
優點： "Great value plus layover hotel bonus"
缺點： "It was all good"
優點： "Flight was on time , passengers were updated on the status of flght."
缺點： "Nothing everything is well."
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
優點： "Services, and the large comfortable plane."
缺點： "Long flight"
缺點： "The planes are pretty outdated especially the connecting flights from Narita to HKG"
優點： "Meal, crew"
缺點： "1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles."
缺點： "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
缺點： "Did not like emergency exit seat."
優點： "I had 3 seats to myself, and I was able to curl up and get a good 2 hours sleep without being disturbed. Thank you ANA. Crew was lovely and friendly."
缺點： "Well they could have given me a free upgrade but I can live with a row to myself, kidding. When the ticket counter opens the agents stand in front of the podiums and bow and say a greeting (I think it was in Japanese). They need to get their timing better. So not much."
缺點： "Lousy food taste bland out of date movies"
缺點： "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."
優點： "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
優點： "Flight attendants were incredible!"
優點： "The plane came from LAX was 45 minutes late...but not a problem.....still ok"
優點： "The service...the food...the entertainmrnt....tq tq tq"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
缺點： "Seats, food"
優點： "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
缺點： "Internet was more expensive than it should be"
缺點： "Everything. The best I I"
優點： "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
優點： "Good service"
缺點： "baggage was broken."
缺點： "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
缺點： "very average"
優點： "got cancelled"
缺點： "See subject line"
優點： "crew was professional and very attentive and beer and wine and ice cream on the flight"
缺點： "wish they had more movies choices from the u.s."
優點： "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
優點： "felt Agent's kind care of elder (me) at Airport. Thanks."
缺點： "Full of passengers. Code Share!?"
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
缺點： "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
優點： "Food was served with metal utensils."
優點： "Free alcohol on international flights is always a plus."
缺點： "The movie selection was not as expansive as I've seen previously."
缺點： "Flight was moved to6 am, 4 hours earlier than scheduled. Found out less than 24 hours before flight. ANA refused to rebook on an available flight leaving at the original time. Disappointed (and tired)."
優點： "Generally the fligt was wonderful."
缺點： "Of course I had a correct USB cable for i ad, I can not chage it."
優點： "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"
缺點： "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
優點： "Food, staff, and entertainment."
缺點： "Tight space and the tray was on the dirty side."
優點： "Good food and service"
缺點： "Delay too much time"
缺點： "Limited number of movies"
優點： "Great service and great food"
缺點： "No complaints from me"
缺點： "Delayed flight an hour and a half"
優點： "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
缺點： "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
缺點： "It was very warm on the plane."
優點： "Nice new plane"
缺點： "Delayed boarding"
優點： "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
缺點： "The only gripe for me would be the movie selection. There are not that many choices."
優點： "Good air crew. Good manners and attention to detail. Excellent members at check-in."
優點： "Crew always good"
缺點： "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
優點： "Very nice and pleasant staff"
優點： "Crew great as always. Bulkhead seating very good for economy class.Has improved."
優點： "The best service I have ever received. The stewardess ladies are incredible."
缺點： "Alternative movie options."
優點： "The staff was polite and professional. We have no complaints at all."
缺點： "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
優點： "Food, service"
優點： "On time, great crew and service."
優點： "TV screen"
缺點： "Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!"
優點： "Seats were comfortable"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Really, nothing"
優點： "Onboard wifi"
缺點： "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"
缺點： "More what expected."
優點： "cheuk in 快！吾使等太耐！"
優點： "Cabin crew services"
缺點： "Food could have better"
優點： "same, crew is amazing"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Fast and easy"
缺點： "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"
優點： "Service on the plan was excellent. Food was delicious"
優點： "Crew was attentive Pilot steered a smooth flight"
缺點： "Seats were a little cramped"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier."
優點： "very good as expected"
優點： "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
優點： "Entertainment and boarding process"
缺點： "Crew could be more friendly"
優點： "Smooth flight"
缺點： "The food"
優點： "Flying on economy Emirates was a fantastic experience. It should be the industry standard."
缺點： "The entire experience"
優點： "Consistently good service from emirates crew"
缺點： "Too much meat in the dining options Boarding was slow"
優點： "Wow I was pleased to see lady with sign daying Dublin Passengers this way"
缺點： "All Good"
缺點： "We were seated towards the back of the economy class and by the time the crew reached us, they ran out of the menu options and we were forced to take left overs"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
缺點： "The crew were so friendly"
優點： "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
優點： "Great legroom, quiet plane, seat free next to me"
缺點： "Not much"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Times were great! Food was decent for airline food comfortable seats great selection of movies"
缺點： "I liked everything"
優點： "Overal very comfortable and good service aboard plane."
缺點： "Sat on plan after boarding for an extended time before takeoff. I think it was a maintenance thing. It happens so no biggie. Table and magazine pocket needed cleaning from prior flights. Made me uneasy from a cleanliness point of view so they took a hit on comfort."
優點： "Very comfortable and good service aboard plane."
缺點： "Very long ride on bus from plane to terminal in DubaI. Very unusual and uncomfortable."
缺點： "Broke my bags."
缺點： "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."
優點： "Everyone was very friendly. And, the amenities offered are superb."
優點： "more space"
優點： "Great service all round and lovely staff on board! A delight to fly."
優點： "My first time on Emirates and it was great. Lots of room and amenities even in economy. Food was surprisingly good."
優點： "Seats were very comfortabe"
缺點： "Food was not great. It took over an hour for the bags to come through at JFK."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again...."
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "crew amazing"
缺點： "flight always late as usual"
優點： "miracle fight landed on time"
缺點： "terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa"
優點： "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
優點： "Crew was amazing!!"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "Smooth and hassle-free flight arrived on time despite taking off almost 30 mins late."
優點： "All the flights had bad Kosher food"
優點： "There was nothing worth liking . Plane was dirty in side . Tray tables were broken. Used pillows without hygiene sealed bags. Toilets were missing basic supplies."
缺點： "Crew was aggressive and impolite even with senior citizens . There is no point in speaking English with senior citizen of Asian decent. Making faces and giggling among themselves with a sarcasm."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "早餐是粥 很棒"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
優點： "The flight attendants in the airplane, both going and coming back to my destination were very nice. I really appreciated their hard work and attentiveness."
缺點： "At the HK airport the lady attending the check in, I believe her name is Tammy, I could not understand exactly what she was asking me to do because her voice was so low and her English was not clear. When I did not comply to what she was asking she very rudely did what she was asking me to do yet I could not hear or understand her. She even rolled her eyes. Very uncalled for and rude."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"
優點： "My checked luggage bag was damaged. I noticed the damage only after I I reached home. However, when I reported Cathay Pacific baggage staff were very helpful and professional. I know several airlines who hide behind bureaucratic procedures to stonewall customers. CP is not one of them. Excellent service, before, after and during the flight."
優點： "Good crew"
缺點： "Why do people fly with infants?"
優點： "Great Crew, excellent food, fantastic entertainment! I flew coach and for the value it was fantastic!"
缺點： "There really wasn't anything about this flight I disliked! I even had an empty seat next to me!"
優點： "The Stewardesses were polite"
缺點： "3h delay on the way in 1h delay on the way back"
優點： "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
優點： "I received more than expected"
優點： "Superb crew and excellent service."
優點： "I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me."
缺點： "PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "keep it up"
優點： "Even though the line to board seemed massive and very long the crew boarded everyone very quickly and timely I anticipated a very long wait and in reality it wasn’t"
缺點： "Nothing stood out negatively"
優點： "CREW AND PLANE"
優點： "Great crew. Super friendly."
優點： "Good service"
缺點： "Friendlier crews"
缺點： "No internet available (2020). For the my previous flight, a month ago, was the same problem."
優點： "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
優點： "Crew is excellent, polite and personal!"
缺點： "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
缺點： "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
缺點： "Boarding was crazy. Could not everyone in the gate area."
優點： "The crew was great. The soecial meal request was hadled well despite oversight."
缺點： "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
優點： "Crew were great"
缺點： "1. In Flight Entertainment 2. Controlled In Flight Temperature"
優點： "Friendly crew, upgraded seat was worthwhile"
缺點： "More snacks in between meals,"
優點： "the drinks"
缺點： "seat reservation. having to pay for luggage...."
優點： "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
缺點： "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
優點： "The crew are amazing! Attentive and friendly."
缺點： "The seats could have been bigger."
缺點： "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
優點： "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
缺點： "wasn't able to take the flight since I missed it"
缺點： "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
優點： "Staff very pleasant"
缺點： "Evening snack was not the greatest breakfast was pretty food"
優點： "The flight was perfect! Great food,movies and I even got to sleep !"
缺點： "All was well!"
優點： "Everything was clean and well organized."
缺點： "The flight was delayed 1 1/2 hours."
優點： "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
優點： "Good flight, arriving well on time."
優點： "I slept pretty much the whole time"
優點： "Wifi on Board"
優點： "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
優點： "Absolutely nothing!"
缺點： "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
優點： "Very friendly service!"
缺點： "Headset jack only worked if the headset plug was in EXACTLY the right spot."
優點： "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
缺點： "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
優點： "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
缺點： "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
優點： "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
缺點： "The food was okay, not that great."
優點： "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
缺點： "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
優點： "The included snacks and the seats."
缺點： "OLD OLD plane with hard seats and tiny screens"
優點： "Everything. Staff incredible."
優點： "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
優點： "I was upgraded to Buisness so, no complaints"
缺點： "No Marlboro light cigarettes on the duty free shopping cart"
優點： "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
缺點： "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
優點： "Great smooth flight staff was pleasant and the overall experience was fantastic."
優點： "Economy class product offers good value for money."
缺點： "Boarding processes could be enforced consistently."
優點： "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."
缺點： "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"
優點： "Good service."
缺點： "Business is EconAnthro my seats with the middle seat open."
每天清潔，並在 艾柏塔飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 艾柏塔飛往 台北市的機上會提供口罩
從 艾柏塔飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 艾柏塔飛往 台北市的彈性機票