缺點： "Flight delays are always disappointing."
優點： "33" seats"
缺點： "Seat cushion could use more cushioning. Larger portions of drinks served"
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "Crew and service were outstanding!"
缺點： "I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters."
缺點： "Good space with large seats. Good food and service."
優點： "The crew that checked me and those who were onboard were very helpful and cheerful."
缺點： "Better choices of movies on board."
優點： "the selection of beverages and the crew are very friendly and helpful"
缺點： "Selection of entertainment"
優點： "The crew was amazing. The meal choices were great !"
缺點： "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."
缺點： "The person who assisted me to check in didn’t even know about Global entry..."
缺點： "The food and drinks were sub-par"
優點： "I like the guy who’s checking me in he’s very kind."
優點： "The food the service and the staff"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Great service. Food drink and inflight entertainment"
優點： "People were friendly - from check in right through to disembarkment."
缺點： "Not applicable"
優點： "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "The food"
缺點： "My 12 hrs layover in Japan."
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "Best airline I have ever flown."
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "JAL went above and beyond. The aircraft was very comfortable, temperature was near perfect.. Onboard entertainment was very good. Flight attendants were very friendly, very helpful. And with out a doubt, this was the best meal I have ever had in-flight."
優點： "JAL is great!"
缺點： "Cold food"
優點： "They give a lot of food and the 12 hour flight was comfortable"
缺點： "Limited selection for entertainment"
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "The high level of service and attentiveness"
優點： "service was excellent. Seating was OK in spite of it being economy."
缺點： "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
缺點： "Airplan so old and ac not work super hot."
優點： "JAL doesn't disappoint!"
優點： "Once again the service from the flight attendants was perfect."
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "Arrived on time"
缺點： "Slow check in at the airport"
優點： "Clean and very good service."
優點： "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
缺點： "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
優點： "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
缺點： "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."
優點： "I loved the crew, for the most part the food, and the large screen to."
缺點： "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
優點： "Courtesy of crew members"
缺點： "No vegetarian food available"
優點： "The service"
缺點： "Leaving a comfortabke setting"
優點： "Everything keep it up!"
優點： "Plenty of legroom and nice updated interior."
缺點： "No complaints this time."
優點： "Crew and service was excellent"
缺點： "Seats are not 189 full flat"
優點： "Everything about the flight was good."
優點： "Everyone was professional and very friendly at the same time."
"Flight was on time—very important!"
"Lost luggage as usual"
優點： "The flight left on time."
缺點： "No food, very few drinks."
優點： "Organized boarding"
缺點： "Headrest lcd didnt worked for entertainment Couldnt stretch my legs cause they told me to put the back pack on the floor instead of overhead compartment"
優點： "crew was great"
缺點： "Flight attendants need to enforce all policies. It makes no sense to enforce a seat being leaned back a 1/2 inch but allow a Face Mask be worn as a Chin Guard through the entire flight instead wearing it properly!"
優點： "I was in first class this time. The seat was comfortable for the flight of roughly 2-1/2 hours. We were served a continental breakfast that was filling and healthy with cereal, fresh fruit, Brie, soft crackers and yogurt. I'd rather have something simple but satisfying than something overcomplicated and possibly not that good. The crew was polite and efficient. I did have to use the lavatory at one point and I was happy that it was clean."
缺點： "The entertainment system was down, but it wasn't American - it was gogoflight or whatever it's called. I ended up listening to my Audible so it turned out alright, but on a 2+ hour flight, it could have been frustrating."
優點： "Flight was on time. Good movie selection."
缺點： "Crew ran out of toilet paper in one bathroom with over an hour left on the flight. It seemed like they just didn’t care to replace it and said they were out-either way, not a good look. Plus tiny screens and tiny seats."
優點： "Seat extraordinarily comfortable"
優點： "Left on time, arrived early!"
缺點： "When checking in, it indicated a smaller plane. I was not in a window seat and I had to check my baggage (and wait at the baggage terminal)."
缺點： "We had to wait for a flight attendant in Louisville going to Chicago, which made us a little late to OHare. Then we had to wait at OHare for another plane to leave. I ran from the one set of gates to the other, but I missed the boarding, even though the plane was still there. I was extremely disappo"
優點： "Amazing crew. Helping me figure out some charging issues."
缺點： "Food. Still horrible after all these years. Salad was okay but meat and fish were gross. Boarding at Heathrow is also not great."
缺點： "Mejorar el espacio"
優點： "Would’ve loved if the flight from Louisville to Charlotte weren’t delayed 2 hours for mechanical reasons!"
缺點： "The flight could’ve waited for us instead of leaving on time for Allentown!"
缺點： "Everything. It was loud, cramped, the crew was late. The flight was really late. It was all bad."
優點： "Helpful attendants. Surprisingly roomy seats."
缺點： "Nothing. Short flight."
缺點： "I love it"
優點： "Friendly crew, excellent food options, very clean cabin."
缺點： "I had to pay for water."
優點： "0ntime quick boarding"
缺點： "cost to check baggage"
缺點： "Ran out of food that I like"
優點： "Crew was super nice The plane was clean with a lot of power outlets, good WiFi, etc"
缺點： "We were almost an hour late"
優點： "Once aboard, LATAM is actually quite impressive. The logistical part of the company is horrendous, but the service onboard is exemplar."
缺點： "LATAM changed my itinerary without my authorization and despite my clear verbal directions to NOT change it. The airline took directions from a corrupt official with the Colombian immigration office and cancelled my return flights. I was forced to purchase an additional ticket, travel on and separate flight from my wife and children. I then had to spend several hours waiting to resolve the case in person. The customer service at LATAM is a joke. If I'd received this treatment in the United States, I would have filed a lawsuit for their infringement on my rights and collaboration with the discriminatory practices of the Colombian immigration office in Bogota."
優點： "Considering BA cancelled our flight to Milan because our Delta flight to JFK was late....we had to buy 2 more round trip tickets. No one from Kayak or BA helped us.. we were out anithet $1100. ..worst experience ever will never use Kayak again. The right thing to do is for Kayak to refund our original.tickets....since we had no control over our delayed flight but I am sure that will not happen."
缺點： "See above ....."
優點： "The staff was great smooth flight"
缺點： "Very cramped."
缺點： "Made us wait over 2 hours on the tarmac before take off inside the airplane."
缺點： "Food could have been better. Plane was 1/2 full. WiFi was not giving all the movies. Only 6 or 7 to choose from."
缺點： "When you are running late to make the flight it’s stressful enough. The last you need is an employee at the gate telling you that your caused the flight to leave late. By the way we took our seats and waited about 15 minutes before we pulled away from the gate and landed early. Airlines should recognize this is stressful for their customers and be trained to handle it differently. Furthermore most delays are not caused by customers. Also don’t charge $10 for a stale sandwich."
優點： "Direct flight"
缺點： "Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats"
優點： "The crew were friendly and did their job effectively"
缺點： "Lack of seat space Planes seemed old Minimal overhead storage room—carry on fits all other airlines overhead but struggled to get bag in compartment Also, no help from crew with this Seats recline nearly into lap of person behind"
缺點： "Departed late and missed connection due to an overage of fuel. The crew took an additional 45 minutes to defuel the plane of 8000 gallons. Wth?! Have to stay overnight in Chicago now."
缺點： "After being delayed without any explanation, I was told that I would not have my purchased 1st Class seat. To add to that I received no service In economy."
優點： "New plane, early departures, nice crew, terrific entertainment system."
缺點： "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."
缺點： "I don't like the fact that American Airlines try to get me to put my small carry on bag below both ways in the cargo area it is against FAA to have batteries down there. I have 30,000.00 in cameras and they tried to get me to do this both times saying the bag will not fit. The Flight Attendant each time say that it fits JUST FINE! I'm going to try to avoid American Airlines as much as I can!"
優點： "My flight wasn't completely full, so I had a row to myself. The pilot was excellent; takeoff and landing were very smooth."
缺點： "I had to gate check my luggage because of the small plane size. Had I had a shorter layover this could have caused an issue for me."
優點： "The plane left on time"
缺點： "Attitude of personnel on plane Plane was old and in need of up grading No service, you have to ask for a cup of coffee and they give it to you as it is a favor Keep inventing reasons to make it more difficult to achieve any level. They invented a platinum """""Pro""" level that used to be Platinum and downgraded the platinum level so they provide less perks"
優點： "Good entertainment"
缺點： "Bad organization during boarding"
優點： "Everything was fine except it was inexplicably late!"
缺點： "It was over 30mins late for no reason!"
優點： "Courteous crew, easy experience smooth "get in and get out" process"
缺點： "Flight was late due to weather but that's beyond anyone's control obviously"
優點： "I liked the 2 x 2 seating arrangement. Leg room was adequate."
優點： "More options for entertainment on a long flight."
缺點： "The flight attendant was arrogant. This is her job... just for $$$"
優點： "We boarded fast and the flight was smooth. The crew was very friendly."
缺點： "The sears were a little uncomfortable. They went terrible but my back started to go out on my 2 hour plans ride."
優點： "My Unit did not work. The crew tried to fix it but couldn't"
缺點： "I was unable to use my entertainment unit, computer:tv"
優點： "Boarding was easy & seamless"
缺點： "Had to lie about forgetting my phone charger in the waiting area to get off the plane & give my niece a hug who arrived early on a neighboring flight from NY to RNO as we switched off to take care of my dad who just had a triple bypass. If two people are past security - there should be NO ISSUE with them meeting - we have already been screened & a hug or anything else should not be a crime."
"Everything was well from checking to landing. Only thing would be the entertainment. A lot of outdated Tv shows and movies."
優點： "The flight from AMS to NYC was good. Great staff, easy boarding."
缺點： "The flight from EWR....the ground crew was nothing short of a disaster. All paperwork was checked during check only to be told at the gate that we needed a "blue sticker" which no one had before we could get on the plane. This caused the ENTIRE flight to basically have to check in again and show documentation. I was also asked rather rudely from one of the ground crew "if I had ever traveled before". I will never fly United again...rude, disorganized, horrible inflight service."
缺點： "Excellent experience"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "On time & well organized"
缺點： "All good. Average service, or lack thereof, for American carrier"
缺點： "Cleanliness of airplane. Vents and tray tables were very dirty"
優點： "Flight was canceled."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
缺點： "Boarding could have been better. If you have 5 groups you should have 5 lines — not 2. Also the terminal in Holland was extraordinarily cold."
缺點： "Pilot didn’t show up, we waited 2.5 hours for him."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "Crew was helpful, courteous and kind!"
缺點： "Gate area didn’t have enough seats, plane delayed.... once got on had to buy entertainment unless you wanted to watch commercials on loop."
缺點： "flight delayed by 3 hours. no reason given- effected subsequent schedule..."
優點： "Entertainment and leg room brilliant!"
缺點： "Good was disgusting"
缺點： "United flight ord to pdx was long, crowded, and typical minimum United standards. The seats barely recline and the headrest is very uncomfortable. I always dread flying United."
優點： "Left on time"
缺點： "No screens nor outlets for charging. Outlets available only for higher tier tickets (for additional price). Surprised they dod not charge for air based on ticket price, but they might have for all I know. Sitting on the runway waiting for a gate, our section was filled with exhaust from the engines, which feeled like assisted suicide, almost lost consciousness."
優點： "fast take off and good service."
優點： "Staff was very good at their jobs/duties."
缺點： "Seats were very uncomfortable and cramped."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "They were on time."
缺點： "There is no TV. They give you free United wifi that you can use if you have a device to watch movies/TV on, but they don't have any outlets to charge the device, so it's kind of pointless."
缺點： "Late departure not good with wheelchair disability services"
缺點： "The Asian style snack mix was absolutely disgusting. I was expecting a thing of pretzels or peanuts, not a ball of wasabi"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Free entertainment!"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "2 hr late can't make to next flight lost one day"
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "No entertainment due to short flight"
優點： "Shuttle helped me get to where I needed to go which was great because I am disabled. Flight attendants were nice."
缺點： "Didn't put my bag on the conveyor right and instead of being explicit as to what was wrong, the TSA officer just kept yelling at me I was doing things wrong and I was holding everything up. Could have been so much more pleasant. Also give wrong data a couple of times but got through it ok."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Friendly service."
優點： "Movies on personal device"
缺點： "When all the passengers, who book the flight, cannot be accommodated, the airline should not allow booking for that flight. Having a ticket and a boarding pass to board my flight, I was still told (and was not asked if I would like to do this) to take another flight route, which would take me to my destination 5 hours later than my booking time. The complimentary vouchers is not always appreciated when the passenger is already exhausted from previous flughts, and then is told to spend additional time at the airports/flights just because the flight went overcapacity. I wish the flight staff had asked if anybody on the flight was willing to volunteer for a different flight, instead of just making the 4-5 passengers take this alternate route, all because of the overbooking. Also, the flight gate as mentioned on the boarding pass was not accurate, and the only way a passenger can come to know of the change, is if the passenger makes an effort to go verify this information. IMO, the airline should make an announcement, at the least, at the gate mentioned on the boarding pass that the gate has changed."
優點： "Good drinks"
缺點： "There is no access to entertainment for free at all, and the food (snack) is too basic"
缺點： "This airline is so beyond awful. American has the most janky planes, uncomfortable seats, and worst service on the plane. I had to beg the flight attendant to get me a wine because I was asleep when they came by and missed them by not even a half hour... She acted like it was so hard and it took asking 4 times and finally just asking another person. I was so annoyed. They also have shitty food selections per usual. Who chooses those snack items?! They clearly have no taste. I was miserable the whole flight. I usually am not a miserable traveler so this isn't just me being negative, I seriously may write one review every few months, only if something is really good or really bad. The fact that I'm even taking the time to write this says a lot!!!"
優點： "Everything went fine no problems and it was XMAS eve"
優點： "Small seats flight did not depart in time due to ground crew check in counter wanted to give a wheel chair after I asked for assistance locating my terminal because I am legally blind"
優點： "It was a great flight"
優點： "Flight attendant very personable."
缺點： "No complaints"
優點： "Flight left and arrived on time. Good service on board."
缺點： "For boarding at the gate, attendant scanned boarding passes at one terminal and asked passengers to board next to another terminal across the room. Anyone could have walked onto the plane without a boarding pass, which seems to be a security concern. It felt as if I was seated over the rear wheels of the plane. During taxi and takeoff, there was an irregular bump that made a noise and vibrated the plane every second or so, and sped up as the plane sped up. I was concerned that something was the matter with the tire or wheel."
缺點： "I haven't gotten on the flight. It's been delayed 3 times."
缺點： "The crew was rude especially the male attendant in the business class , the seats looked as if they will break anytime and entertainment doesn't really work"
優點： "Seating. It's a new plane."
缺點： "Plane was late leaving and you lost my luggage. I had $40 of frozen smoke meat on it that spoiled and I had no clothes or anything until 11:00 the next day and there was only one transfer for the luggage to make plus they had extra time because the plane was LATE."
優點： "Same as above"
缺點： "Same as above"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
豁免更改費用。 搜尋 肯塔基州出發的彈性機票