中華航空, 達美航空和美國聯合航空都已經豁免了從美國 到台灣的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
缺點： "Flight delays are always disappointing."
缺點： "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
優點： "Seat super comfy"
缺點： "All okay"
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste."
缺點： "Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed."
缺點： "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
優點： "The crews were very kind and helpful."
優點： "The crew members polite and nice."
缺點： "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
優點： "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
缺點： "Fix ANA US-JP online booking system."
優點： "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
優點： "Sky Time drink was interesting. Flight was on time."
缺點： "More leg room. Better information on what is included as far as meals / drinks."
優點： "Crew very helpful. Seat roomy."
優點： "Smooth ride"
優點： "Everything ! Makes me what to travel to Japan more."
缺點： "I loved it"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Kind people, quality service. Very helpful. On time."
缺點： "Had trouble hearing instructions from flight crew since volume of the speakers was low."
優點： "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
缺點： "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
優點： "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
缺點： "Tight seating."
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Very helpful and polite"
缺點： "I got a sore but comes the seat was not very padded"
優點： "Friendly diligent staff"
缺點： "No announcement to acknowledge the bumpy ride"
優點： "Quick efficient boarding. Smooth flight."
優點： "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
缺點： "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
優點： "服務 電影 雪糕"
優點： "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
缺點： "Can’t think of any thing"
優點： "Best airline I have ever flown."
優點： "JAL went above and beyond. The aircraft was very comfortable, temperature was near perfect.. Onboard entertainment was very good. Flight attendants were very friendly, very helpful. And with out a doubt, this was the best meal I have ever had in-flight."
優點： "This was my first time to travel with JAL. They take excellent care of all of their passengers. The flights did not seem to be as long as they were. I was very comfortable."
優點： "Food was excellent and service came frequently. In-flight entertainment was amazing."
優點： "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
缺點： "Can't really say anything bad! It was great!"
優點： "The flight attendants were amazing, caring and helpful."
優點： "Boarding and crew"
缺點： "Lost luggage"
優點： "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
缺點： "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
缺點： "Great airline great service. Haihly recommended"
優點： "Japan Airlines still provides all the services to make for a comfortable journey. The airline staff are excellent, the food is good and there are no bag fees."
缺點： "I did not like that we could not book our seats until 72h before departure."
優點： "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
缺點： "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."
優點： "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
缺點： "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
優點： "Courteous and helpful crew members and I liked the delicious meal served during our flight."
優點： "Enjoyed the greeting, politeness and food"
缺點： "More English speaking would be preferred"
缺點： "being moved"
優點： "Amazing customer service, flight attendants could not be more welcoming."
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "Efficient boarding process. Great god and cabin service. On time."
缺點： "Turbulent flight and the crew was not completely reassuring"
缺點： "Free Wi-Fi would be nice"
缺點： "Some turbulence awoke us midway through the overnight flight."
優點： "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
缺點： "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."
優點： "Crew was amazing. They were friendly and kind. Very helpful. Made sure I was comfortable and made sure the area was clean and safe."
缺點： "Everyone was accomadating"
優點： "This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep."
缺點： "The food was mediocre. Not terrible but not very tasty either. There is no wifi!"
缺點： "Need to improve the food qyality"
缺點： "Let me change my ticket due to a death in the family."
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "Crew was great"
缺點： "Movie selection, food options, loud alarm before boarding"
優點： "Excellent service and probably the most efficient boarding process I’ve ever been a part of. Food service went by without a hitch, and the stewardesses knew English very well so we felt comfortable and welcomed. I also really liked being able to get terminal/travel information from the infotainment system. Being that I’ve never been to ICN or NRT before, having access to terminal maps and basic instructions on how to find connecting flights and baggage claim areas was probably one of the most helpful features of the flight!"
缺點： "I am 5’11” and found my seat somewhat uncomfortable. It didn’t detract from being able to sleep at all, but it did seem like the seats on this airline might be at its most comfortable with shorter passengers."
優點： "Everything was great"
優點： "comfortable seats"
優點： "The transit lounges at the new Seoul terminal are outstanding."
缺點： "Flight delayed which caused me to miss my connecting. This is now causing me to spend an additional 12 hours traveling to the same destination."
優點： "Friendly crew, good food, roomy in economy (especially as the middle seat was not occupied)."
缺點： "Very limited movie/entertainment selection."
優點： "The general service was amazing. The flights were all super clean, well stocked (they still provided headphones, pillows, and blankets) and nice newer planes. The crew was great as well, their English was pretty good and I never had any issues."
缺點： "My original seat assignments were not found so I lost my window seat on one flight."
優點： "on time, good service and food"
優點： "Very comfortable flight and very attentive crew. Food and service was great and great cocktails in the bar"
缺點： "Had to wait an hour in the air pane for a gate to be assigned in Seoul."
優點： "The movie selections were pretty good and was enough entertainment for the long flight"
缺點： "The flight delay forced us to run from one end of the Incheon Intl Airport to another to catch our connecting flight."
優點： "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."
優點： "More than enough seat space I was on seat 28. I actually slept most of the time which usually doesn't happen so I guess it was just that comfortable. Attendants were great and food was fair but can't really expect much for airplane food. I would definitely fly Korean air again."
優點： "Love the service on this flight! Super friendly and quick to service."
缺點： "The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow."
優點： "The staff was friendly and helpful"
缺點： "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."
缺點： "not comfortable with the seats"
優點： "The vegetarian food is better than what was served by the other airlines I've flown in."
優點： "Excellent service"
優點： "Food was ok, pretty clean, nothing special like I remembered"
優點： "seat size is okay,"
缺點： "food is not great,I was hungry in between meals and there was no snacks available at the back part of plane for hungry passengers"
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "The comfortable ride during the entire trip"
優點： "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
優點： "I LIKE IT"
優點： "Service was good... Entertainment and food was on par with what I expected"
缺點： "Delay leaving LAX, had a short connection, no one informed me that connecting flight was delayed also. I rushed to get to the gate to find out flight was delayed. Had to rush for no reason."
優點： "upgrade the food quality"
優點： "Loved the slippers toothbrush toothpaste Liked the in flight meal Entertainment was great Roomy and comfortable. My seat wouldn't recline so they let me sit in the back seats reserved for the crew so I wold be able to recline and sleep in the long flight to Korea."
優點： "food was excellent, service excellent, I will fly Korea air in Asia whenever possible"
缺點： "No plugs for laptops"
優點： "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
缺點： "On 2 of our 4 flights on this itinerary, we were last to be served meals and there was only the Korean meal left. My husband chose to eat it both times but I declined... need to provide more western meals."
缺點： "Boarding would have been fast if the passengers seating in the back rows were called first to board, followed by the middle rows, and last to board, people seated in the fron rows (after of course calling the priority passengers. Traffic on the aisle would be avoided"
優點： "the amount of baggage allowed. the food. the people i was seated with. the flight movie selection. the staff. the beer. the free toothbrush, toothpaste, slippers, jeju island water"
缺點： "i wish there was a way to elevate the legs when flying. my legs ache so bad when im on a long flight. maybe some sort of netting underneath the chair in front so you can put your feet in them."
優點： "The ladies are polite, respectful and quiet. Food is fresh and tasty and the bathroom... What a difference!! Apparently they clean it all the time."
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
優點： "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
優點： "Flight was on time , passengers were updated on the status of flght."
缺點： "Nothing everything is well."
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "drink service"
優點： "I liked everything about the flight except I couldn't sleep on a 13 hour flight."
缺點： "The lady behind my seat was big and with her purse I couldn't move my seat back enough. I'm a big man so I need more recline ability."
優點： "Staff, food, flight.. everything was great."
優點： "I liked everything, their friendly and professional service a board!"
優點： "GOOD SERVICE."
缺點： "I was going nuts the whole ride the TV screen was broken!!!!!!"
優點： "Over all, satisfaction service! Food, courteousness & facility"
缺點： "None zero"
缺點： "The crew of ANA was incredible. I think it is my best flying experience to Asia"
優點： "Crew service is good!"
缺點： "The seat is really cramp and tight!!"
優點： "Yes, it was great."
缺點： "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
缺點： "Mid night snack can be improved, it’s too small a portion."
缺點： "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."
優點： "Crew was amazing, food was filling & plentiful."
缺點： "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."
缺點： "Perfect flight"
優點： "Crew was amazing and very comfortable seat"
缺點： "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
優點： "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
優點： "Perhaps the most courteous airline I’ve experienced."
缺點： "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
優點： "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
缺點： "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
優點： "Everything on time"
缺點： "no outlet to charge phone"
優點： "Excellent service & friendly"
缺點： "Food was cold"
優點： "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
缺點： "The food was okay but not great."
優點： "The plane came from LAX was 45 minutes late...but not a problem.....still ok"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "The crew are so courteous and helpful."
優點： "Good service"
缺點： "baggage was broken."
優點： "The crew was always around if you needed anything."
缺點： "Wifi was slow, expensive, and you’re limited to 100MB instead of unlimited & luggage people broke my top handle on my suitcase, so it’s pain to move it around now."
優點： "Customer service on ANA was as stellar as always."
缺點： "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."
優點： "Comfort was good"
缺點： "Drinks and refreshments given in meager amounts by stewardess like it was being rationed Choice and scope of movies was poor and narrow"
優點： "Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options."
優點： "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
缺點： "Food choices very limited, and quality is sub-par."
優點： "Food and service was excellent."
缺點： "Seats in economy were narrower than other airlines."
缺點： "late again and hot in the cabin. sat on the runway for a while again"
優點： "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
優點： "Crew very helpful and reassuring though plane late on arrival in tokyo."
缺點： "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."
優點： "Pleasant stewardesses"
缺點： "Expensive lunches, no entertainment unless you pay"
優點： "Good food and onboard service."
缺點： "Plane was delayed and I missed my connection. Once airborne the flight took forever."
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "Great airline!"
缺點： "some of the gates can be long walk"
優點： "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
缺點： "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."
優點： "The staff are friendly and helpful. The seat is very comfy"
優點： "Good food and service"
缺點： "Delay too much time"
缺點： "Limited number of movies"
優點： "Stewards were very polite"
缺點： "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
優點： "All the Japanese food are delicious! The crew are polite and nice"
缺點： "I suppose, not enough variety of American movie. In my opinion"
優點： "The flight attendants are super nice every time we fly with ANA, and the have great food."
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "I missed my flight. The customer service agent was awesome!"
缺點： "Flying United. I missed my flight. The gate was packed with people so I sat literally a quarter mile away. The flight was delayed and I got a text telling me new departure time. I show up for new departure time. Plane left six minutes earlier. First thanks for the bad information. Second thanks for not paging me. Third I don't care when the plane is supposed to leave. Just tell me what time to be at the gate so I can stand around after an international flight. Oh and if a flight attendee to squawk rudely at a paying customer when we do land, why I'd just have to ask myself AGAIN ... why do I fly United?"
缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
缺點： "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
優點： "Wish there was more movies in English"
優點： "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."
優點： "crew was awesome! Service was outstanding"
缺點： "a little warm on the plane. food was ordinary"
缺點： "More storage space in business"
優點： "Friendly staff. Both two meals were awesome."
缺點： "Already done."
優點： "The service, foods , sack ,"
優點： "Food, service"
缺點： "The space"
缺點： "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
優點： "I liked the size of the cups for drinks: smaller than usual."
缺點： "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."
缺點： "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
缺點： "Flat beds on second flight"
優點： "crew handled the tough crowd well, but were not extremely hospitable"
缺點： "food was disgusting"
優點： "I can say all the crew was amazing"
缺點： "They are doing excelent job."
優點： "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
缺點： "For a premium economy service, it was really good."
優點： "Singapore airlines never disappoints"
優點： "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
優點： "The inflight entertainment was great, lots of movie selections"
缺點： "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"
優點： "I like everything crew, etc"
缺點： "Nothing reallly"
優點： "They treated you like you were important and really took care of my every need"
缺點： "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
優點： "They were polite."
缺點： "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
優點： "Short flight"
缺點： "Cabin little bit cold"
優點： "Loved the food/Movies/seats."
缺點： "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
優點： "Excellent attention to service and comfort."
優點： "Staying in a hotel for 24 hours."
缺點： "Not actually making it to Japan."
優點： "Friendly attentive staff. Excell ent food and great. Service."
缺點： "Really crowded seats in economy."
優點： "Movie selection was great. Food was decent. Comfort was expected"
缺點： "Our seat neighbors were annoying, but nothing the staff can do about that!"
優點： "Everyone was very attentive and nice. The leg room is decent ."
缺點： "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
優點： "The main course"
缺點： "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
優點： "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
優點： "The serivce was amazing. Also it was clean and the food was great."
缺點： "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
優點： "Crews were all nice, respectful and helpful!"
缺點： "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
優點： "Food and good service"
優點： "Excellent service. Good food. Very attentive and responsive flight crew."
缺點： "Space was too tight"
優點： "I liked there was an opportunity to bid on an upgrade"
缺點： "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
優點： "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
缺點： "All good"
優點： "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
缺點： "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
優點： "Amazing service and comfortable lay flat bed"
優點： "I like the personal TV, my foot rest and water holder frequent water serve,"
缺點： "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
缺點： "My Vegan meal was terrible."
優點： "The service and fast flight"
優點： "the crews were very polite and very helpful"
優點： "the selection was impresive to m"
優點： "Ease of checking. Empty seat between us"
缺點： "Can't upgrade with krisflyer miles"
優點： "Made Econ class feel like biz :)"
優點： "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
優點： "Customer service and food couldn't be better."
優點： "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
優點： "The service is amazing. The stewardess are always smilin and very helpful. If you'd like anything extra, just ask and they'll bring it right over. The entertainment onboard was top notch"
缺點： "I would have wished for better back supported seats. 14hrs on a flight isn't quiet the best."
優點： "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
缺點： "Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad."
缺點： "All services throughout the process need to be improved from the ground to on board"
優點： "Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches."
缺點： "The food could have been a bit more exciting, but it was solid."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
缺點： "Don't delay"
缺點： "Food and Crew"
優點： "crew amazing"
缺點： "flight always late as usual"
缺點： "The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?"
優點： "All gud"
缺點： "Extra things like toothpaste etc must have been provided to all"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "very friendly staff"
缺點： "seats could be more comfortable for long flights, better food choice"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Flight departed on time and even reached early. Flight staff was very friendly and welcoming. Nice selection of snack throughout the 16hr flight. The economy seats were to me at least very roomy"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "早餐是粥 很棒"
優點： "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
缺點： "My check in bag was lost. Hope to get it back in the next few days."
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "All I can say is the kosher food needs great improvement in taste, quality, verity. I hope the feedback will be seen by a real person that can respond. No robot."
缺點： "Your kosher food offings need great help"
優點： "The Stewardesses were polite"
優點： "Superb crew and excellent service."
優點： "The crew was friendly and the flight was comfortable. There were two service representatives to take me on the golf cart from my gate in Terminal 1 when I landed to the bus departing from Terminal 2 to Terminal 4 where my connection was. It was unexpected, but saved a lot of stress based on the distance I had to travel within the airport to make the connecting flight."
缺點： "They recently moved the Cathay Pacific flights to the new Terminal 4 in Changi in Singapore. The connecting distance was significant to get from the Terminal 1 gate to the bus leaving from Terminal 2 to get to Terminal 4. Changi is usually VERY efficient, but this was a real inconvenience to not have direct transport from T1 to T4. Also, the lines for Cathay are not properly sorted by First/Business and all status frequent flyers. There were no ropes or anything organizing the queue, so there were well over 150 people lined up for the priority boarding with no clear queue. At that point, there is no priority. Time to get better organized."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "that is great flight. I'm very with fight"
缺點： "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
缺點： "Limited help in assisting passengers who missed their connection due to delay leaving Colombo and Hong Kong"
優點： "Great crew. Super friendly."
優點： "I will give 10 out of 10 to Cathay for their excellent service, fast air time, humble crew service and a bonus point for their quality of meals/ food. I am a pure vegetarian & in all my flight the crew made sure that I got the correct food tray & it was not mixed with wrong mean (non veg.) by mistake. Unlike other flight where meal is just an obligation, Cathay made sure that the taste was very nice too. Full points to them. The quality of seats was good & nice leg space as well. The layover was way shortest as compared to other competitor flights. Overall the experiance was very pleasant & I highly recommend Cathay Pacific."
優點： "Good service"
缺點： "1-hour delay due to inclement weather"
缺點： "Omelette with chicken stil bland."
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
缺點： "A glass of wine or beer would have been lovely."
豁免更改費用。 搜尋 美國出發的彈性機票