每天清潔，並在 羅得島州飛往 台北市的機艙內安裝HEPA高效濾網
優點： "Very spacious."
缺點： "Well if my future father in law was on the flight it would have been wonderful, but he passed away July 7th, and I did get refunded, and we are mourning his loss and keep getting notifications about the flight and emails which makes it very difficult mentally. So it would be nice if Delta would get their process of refunds especially when it's a death to maybe not get notified. I was the one that purchased the tickets for him in April."
缺點： "Come on, business class is better in the train than in a plane? My foot was a box of 20 small chips, sausage and a very small candy"
缺點： "Seats could have been more comfortable. No space. Food made me sick."
優點： "Very punctual! We arrived on the exactly time as estimated."
缺點： "Very poor snack options"
缺點： "More cramped seats than Southwest."
缺點： "Space on airplanes"
缺點： "Delayed, seat didn’t recline"
優點： "Most comfortable seats of the three flights. Crew friendly and attentive. Acted like they enjoyed their work."
缺點： "Luggage still in Atlanta with Delta."
優點： "Once boarding was over, flight and crew were great."
缺點： "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
優點： "The crew was great and the seat was good"
缺點： "Our flight was 3 hours delayed"
優點： "Comfort and service was great."
缺點： "The severe delays was frustrating and not getting enough information about it."
優點： "Crew was friendly."
缺點： "Wish the seat was more comfortable. Landing was jittery and bumpy."
優點： "Never made the connecting flight."
缺點： "We paid for comfort plus but the seats were no different than main cabin. Comfort plus experience on other legs was much better."
優點： "Crew was great. Always attentive to needs of the passengers."
缺點： "Can't really think of anything unless you can shorten the flight!?!"
優點： "The crew very nice and helpful"
優點： "Boarding was fast"
缺點： "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."
優點： "Good boarding process. Friendly flight attendants."
缺點： "Its a long, long flight so can't really complain too much. Overall, it was a good flight."
優點： "Crew were caring and friendly... seemed sincere"
缺點： "My husband and I had reserved seats next to each other but then today they had been rearranged and we couldn’t sit together which was annoying and disappointing especially as this was a treat to just come to Charleston together ... this seems wrong when we have paid for tickets together"
缺點： "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."
優點： "Staff were very good."
缺點： "We had an infant and in order to get a meal for the baby one of our paid seats did not get a meal. Very unsatisfactory for first class. The toddler meal provided was terrible. Stale bread, cheese on the sandwich was so bad the baby wouldn't eat it, and he eats almost everything. It was the first food I have seen him refuse to eat."
優點： "Landed safely."
缺點： "Late departure. Almost missed connection. Even though we planned a decent amount of time between flights. Always something causing delays when we leave from Newark."
缺點： "Full flight. We weren’t able to chose our seats and were put in middle seats in different rows."
缺點： "The two layovers"
優點： "My upgrade and breakfast were fabulous!"
缺點： "7 hours delayed. Poor front desk worker, nice flight attendants!"
優點： "Good snack selection, plane departed on time, no issues."
優點： "Crew friendly"
缺點： "Middle seat with no option for me to move"
優點： "Great selection of movies"
優點： "Delta could not help FAA regulations, so it was not their fault our initial flight was delayed an hour and 50 minutes. The gate agents in Missoula were fantastic in trying to help us figure out connection options to Baltimore."
缺點： "They wouldn't deal with any flight changes."
缺點： "JFK was depressing but not Delta’s problem."
優點： "This trip into Merida was amazing from start to finish. Something was lost in translation with my handicap assistance in Atlanta, but the trip was lovely nonetheless."
優點： "The flight left anfd arrived on time"
缺點： "We were in "prefered". still the seats were very tight with little leg room. I am a 150 lb guy and cannot imaginer the discomfort of a large person."
優點： "New aircraft A320"
優點： "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
缺點： "Space. Economy on a long flight is not ideal"
優點： "A pretty well-run flight, till we landed and waited on the tarmac for a gate. Otherwise, uneventful. Lunch was decent. Crew was good."
優點： "Staff on the plane was courteous although they skipped half of us for snacks & forgot some requests for water"
缺點： "Was not able to check in online. Was not able to select my seat online. I was told I would be able to do both of these things. Spent 30 minutes trying to find a number to someone at Delta to check in & select seat. I was in Australia & all Delta offices were closed because it was Sunday. Although I had an internationally calling plan, no calls to Delta US would go through. finally found someone through a back channel that would help me. We boarded an hour late, and staff would not answer any of our questions about what was going on or how late we would arrive (they sped up the fight so that we landed on time). Flight ran out of drinking WATER after the first service. Half of our section (Economy Plus) was skipped for snacks. An unruly child was allowed to scream for almost the entire flight & was running up & down the aisles. NOTHING was said to the parents by staff members. Was absolutely the worst behaving child with who I've had to fly."
優點： "Nothing I can think"
缺點： "The seats selection"
優點： "My flight was delayed 40 minutes in Detroit after a 3 hour lay over we boarded the plane. Then 45 minutes into the flight they said the landing gear light came on and they would be going back to change plans. My mother with Lymes disease was waiting 3 hours in Providence supposed to arrive a 11:50 instead 2:50am we were so tired missed a day of vacation."
優點： "Delta does a great job overall. We used free skymiles from Amex and it was very much appreciated."
缺點： "Not enough leg room! BS!"
優點： "The stewards/stewardess were very helpful. The trip was very pleasant."
缺點： "Great customer service from all staff. Mannerisms, snacks, and safety precautions."
優點： "Brand new plane"
優點： "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
缺點： "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."
優點： "Both check in and gate agents were friendly and helpful."
缺點： "The boarding process seems to have some hiccups...like everyone crowding the gate and the wrong people boarding at the different boarding times. This all began when airlines charged for baggage and carry on became the only way to travel without excess fees. There is not enough overhead storage for everyone to carry-on so let's go back to no fees for baggage. The boarding process will become smooth again."
優點： "Crew was nice"
缺點： "Always a delay with Delta"
缺點： "Too little leg room; hit entrees poor tasting"
優點： "On time and very smooth boarding"
優點： "I used frequent flyer miles for the tickets."
缺點： "The crew was late getting to the gate. All of them talked to me like I was a child they were disappointed in. No one smiled. I thought all of the crew was mad at us for using their airline."
優點： "Excellent crew staff helping elderly handicapped man. Thank you from Team Trump."
缺點： "Snack would have been nice. Haven’t eaten since 6am before we left providence"
優點： "They seated my husband and I together. The flight was smooth."
缺點： "I’m always in Group 9"
優點： "Customer service was excellent, flight was on time."
缺點： "Nothing for this flight."
優點： "Crew was great."
缺點： "Between mechanical, weather, lightning, fueling/routing delays; I have been pushed back at least 4 hours from my original arrival time at my final destination."
優點： "Easy boarding"
缺點： "Delays on the tarmac made our flight arrive late"
優點： "Nothing other than being able to get off this plane ride as soon as possible."
缺點： "Everything. Friendlier crew who could look like they enjoy their job more. Seat and comfort. Seat pitch was awful for a major airline. Some discount airlines seats were more comfortable w/ more space. Boarding was archaic. Climbing stairs down to tarmac, bus ride, climbing up stairs to plane."
缺點： "Flight was delayed and they announced it was because they weren’t sure there was enough tread on the tire to land which didn’t give anyone a great feeling. Crew was probably on their last shift and just rude."
缺點： "Flight delayed over 2 1/2 hrs causing missed meetings"
優點： "Awesome Customer Service"
缺點： "One of the seats in fseat"
優點： "They have Wow Bao in the airport."
缺點： "Being allowed to fly on the plane."
優點： "The crew was amazing on our American flight from DFW to PV"
缺點： "Delayed more than 2 hours"
優點： "Crew was great"
缺點： "Delayed rerouted delayed again horrible airline this is why I stopped flying American"
優點： "The flight attendant was very nice and tried to make our long delay tolerable"
缺點： "Why do you board a flight when the airport has grounded takeoffs? Just to meet some stupid metric for on-time departures, you make 100 people sit in the plane for 2 hrs, when you could have just let them wait to board. Misery."
優點： "Flight attendant was great, plane was comfortable and clean"
缺點： "No WiFi, it was delayed, bags came off a different belt so we didn’t find them for 30 minutes... but at least we found them"
優點： "Crew was very friendly."
缺點： "Seatbelt was far too short for someone plus sized."
優點： "The flight was on time. The crew was friendly."
缺點： "Too little legroom."
缺點： "Overhead bins were full before my seat, so bag had to go in one behind me and it was a disaster trying to get it when it was time to get off the plane"
優點： "Boarding was on time. Food was acceptable for an airline. Crew was friendly. The Boeing 787 was well equipped."
缺點： "Departure was about one hour late."
優點： "No problems, arrived early"
優點： "The gate attendant was especially helpful in advising me how to pack my bag under the seat without having to check it. The flight was on time too"
缺點： "The Emotional Support Animal was flatulant the entire trip. I was gagging the entire trip from the smell"
優點： "very nice crew"
缺點： "small jetcraft"
缺點： "6hr flight with NO entertainment? Not acceptable."
優點： "Boarding process was easy."
缺點： "This requires a list- 1. For a new plane, the seats were uncomfortable 2. The seats had no leg rests 3. It was an overnight flight, arriving before 6 am and all that was offered prior to landing was a mint...seriously, no coffee? I was in first class and expected a light breakfast but AT LEAST A CUP OF COFFEE. Never again will I pay for first class on this airline. AMERICAN AIRLINES SHOULD BE ASHAMED. 4. The crew was unwelcoming and unfriendly. Not acceptable when paying these prices."
優點： "It had 1980 common program and not an in seat outdated"
優點： "Couldn’t sleep because the AC wasnt working. Most miserable flight my life"
缺點： "The AC wasn’t working it was the most miserable flight ever"
優點： "No problems."
缺點： "All was well."
優點： "No breakfast"
優點： "Very courteous crew.pilot was amazing!! Landed in tough wind"
優點： "Not a thing plans got changed I had back surgery"
缺點： "That my plans got changed"
優點： "Had no problems. Everything went smoothly thank God."
優點： "Comfort of leg room on BA and AA operated flights, was better then virgin atlantic which I usually take."
缺點： "Movie selection was old, not as good as virgin atlantic airlines"
優點： "boarding process"
缺點： "seats feel crowded. the actual seat is very uncomfortable, they lack padding."
優點： "Boarding as quick and efficient. Staff were friendly and courteous"
缺點： "Nothing bad to comment on as the trip was a smooth trip"
缺點： "The limitation on available hardware that is compatible with the GoGo app prevented us from enjoying the available entertainment."
缺點： "Horrible - Flight was diverted to IAD for no legitimate reason. Rebooked out of DCA with no travel vouchers. Most likely never booking with American Airlines again."
優點： "The smooth flight"
缺點： "The smell in the plane"
優點： "Great flight overall. Crew attentive and helpful. Food and entertainment were good and available throughout."
缺點： "Planes were identified to have mechanical or electrical issues after leaving the gate for flight from Philldelphia and to Philadelphia. Things were ultimately fixed but with significant delays. Crew as very accommodating during this time however."
優點： "Flight departed on time.our trip out there was disappointing , causing us to get there very late costing us money."
缺點： "Airline did not notify us that as of 10-15-16 the Samsung Note 7 phone could not be bought on the plane. Because my sister Phillip Mae had a meeting at 10am in Greensboro, N.C. she was forced to give her phone to American Airline."
優點： "My 17 year old daughter flew American Airlines to attend a wedding. She recently had spinal surgery and is not able to lift more than 5lbs. After being assured by the airline that staff would help her with her carryon luggage, she was abandoned and ignored by both flight attendants. Each flight attendant referred het to the next, so she is walking back and forth tor their amusement. Tears rolling down her face, finally an elderly passenger helped her. Then the staff gave her attitude the entire flight. She may appear healthy, but she was cut from her neck to her waist and had two rods inserted along with bone grafts. I just cannot believe how awful she was treated."
缺點： "The customer service was terroble. My daughter was humiliated."
優點： "Everything was great could have done nothing to improve wonderful set"
缺點： "Everything was great magnificent service no complaints"
優點： "Treated like a person not a ticket"
缺點： "The original flught flight was delayed and we had to wait in a long slow line, however , once we got to desk , the agent was very nice and we had already been rebooked on an Alaska flight. So we never ended up going to Phoenix. The resolution was acceptable but it made for a 12 hour travel day instead of a 4 hour travel day."
優點： "No complaints"
缺點： "It's was good"
優點： "Easy and efficient boarding"
缺點： "Delayed flight No food/drink service offered"
缺點： "My son and I were scheduled to leave Providence to Philadelphia on Monday at 6:05. Flight went through a series of delays until we were finally informed that our flight would not make the flight departing Philly to SF. Rather than fly to Philly during the DNC, we decided to SPEND ANOTHER NIGHT IN PROVIDENCE and take the flight out the next day. This part of the trip caused me to lose a day of work and spend more money on a hotel and meals. This was very poor planning on your part since there were flights flying in and out of both places, but your company was short one aircraft that would have gotten my son and I home on time!!! This was my last flight on American Airlines and I will be sure to spread the word to my friends and family that you have become too unreliable!!"
優點： "The plane broke in D.C. I had to rent a car to finish the last leg of my trip. They probably won't reimbursement me for either. I try never to book with AA, but it was last minute and I didn't have a choice."
缺點： "Stop saying sorry and just be better."
每天清潔，並在 羅得島州飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 羅得島州飛往 台北市的機上會提供口罩
從 羅得島州飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 羅得島州飛往 台北市的彈性機票