RDU - TPE
- 一般而言，出發前7天可以最低價格預訂從羅利飛往台北 臺灣桃園國際機場的機票。
從羅利 羅利達拉姆國際機場飛往台北 臺灣桃園國際機場的5間熱門航空公司
優點： "Crew service is excellent!"
缺點： "The seat is really cramp and tight!"
優點： "crewe were excellent"
缺點： "nothing !"
缺點： "These are the friendliest and most helpful people in the business! They are my new go to from now on!"
優點： "Well maintained plane, nice staff and over very comfortable."
缺點： "The wifi worked only 1 hr of the 3 hrs I bought"
優點： "Seat not comfortable crew was amazing"
缺點： "Comfort in seat"
優點： "Meal, crew"
缺點： "1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles."
優點： "Comfort as usual"
缺點： "No idea"
優點： "Entire crew members, food, hospitality & aircraft."
缺點： "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."
優點： "Great customer experience is what look for in any service, ANA delivers this in abundance."
缺點： "can not think of anything. Everything was more than i expected.Thank you for my experiance"
優點： "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
缺點： "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
缺點： "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
優點： "empty flight, foods tasted good."
缺點： "The seat was uncomfortable. Entertainment choices were limited."
優點： "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
優點： "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
缺點： "Not much"
優點： "Crews and services."
缺點： "My seat."
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Overall the flight met expectations for service, comfort and food."
缺點： "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
優點： "Perhaps the most courteous airline I’ve experienced."
優點： "The flight was relaxing and the layover in Tokyo was brief and comfortable."
優點： "The service was exceptional"
優點： "ANA is always efficient and polite."
缺點： "Just drinks no snacks on this flight"
缺點： "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
優點： "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
優點： "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
缺點： "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
優點： "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."
優點： "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
優點： "The food and the very friendly and courteous flight attendants."
優點： "Crew is awesome and nice"
缺點： "The seat was extremely uncomfortable."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Excellent legroom. Very polite staff."
缺點： "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
優點： "Their service"
優點： "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
缺點： "Deception at the time of booking"
缺點： "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
優點： "Very efficient"
缺點： "Food was not good"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
缺點： "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."
優點： "Excellent service. Good food. Great entertainment selection."
缺點： "No free WiFi"
優點： "Service and food were great."
缺點： "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
優點： "Food and Sitting Space"
缺點： "Sitting space"
優點： "Very polite staff"
缺點： "The curry made me sick and the movies were outdated."
優點： "Shortest duration"
優點： "Service in side."
缺點： "Air host listen on time"
優點： "Great experience, beautiful people, always smiling ant there to help you."
缺點： "If the disembarking didn't take 45 minutes."
優點： "Very good service"
缺點： "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
優點： "Comfortable for that sort of journey"
優點： "Mediocre seats, very friendly staff."
缺點： "Better food options, more comfortable seats, easier access to wi fi"
優點： "The overall was a pleasant flight"
缺點： "It’s really difficult to figure out how to use the entertainment, specially how you can listen or watch a movie , for my parents that are not English speakers they just couldn’t use it so really boring!!!"
缺點： "Crew could have been more friendly."
優點： "Average Seat comfortably is ok"
缺點： "God knows"
優點： "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
缺點： "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"
缺點： "Foot rests in economy - better ventilation options airflow"
優點： "Plenty of movies/shows to watch. Food was pretty good too."
缺點： "It was too hot in the cabin with no fans overhead. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time."
優點： "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
優點： "NOTHING. Never made the connection."
缺點： "Flying your passengers to your hub so they can make their connecting flights, for a start..."
優點： "Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time."
優點： "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
缺點： "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
優點： "The service"
缺點： "No entertainment. Late boarding."
優點： "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
優點： "Food, multimedia and the crew"
優點： "Good food, new movies and good leg space"
缺點： "Flight was delayed by an hour, luckily managed to make my connecting flight"
優點： "Food and service in business class were exceptional."
缺點： "Lie-flat seats hard as plank boards!"
優點： "The service onboard the flight was good as usual. Nice and attentive crew, and tasty food as well."
缺點： "Boarding took too long. The ground crew had all the passengers line up in front of the gate, and wait for about 30 minutes before we were allowed to board. No explanations were given for the delay. The entertainment service needs updating. There didn't seem to be a lot of new movies from the last time time I flew the airline over two months ago."
優點： "Turkish do a good job of giving you a good service for your money."
缺點： "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
缺點： "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
缺點： "The head phones are terrible."
優點： "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
缺點： "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
優點： "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. There was a full meal served, staff were kind and didn’t try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment."
缺點： "Unfortunately, the children on the plane were really poorly behaved and loud. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldn’t arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. This was essentially an entire night and day lost to a mishap that the airline didn’t even notify us of when we landed. Pretty frustrating."
優點： "Professional nice food"
優點： "Crew was very kind"
缺點： "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
優點： "I liked the food."
缺點： "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
優點： "Food and service is excellent. Istanbul lounge is great."
缺點： "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
優點： "Food and service is excellent. Istanbul lounge is great."
缺點： "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
優點： "All was great, until..."
缺點： "... the person in front of me reclined their seat. That was the end of my comfort. I’m 5.11”- 1.80cm. Couldn’t watch tv, had trouble eating."
優點： "Food and service"
缺點： "Same problem as the first segment (see above)"
缺點： "Need More premier economy seats"
優點： "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
缺點： "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
缺點： "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
優點： "The crew onboard the flight were good and the entertainment was good"
缺點： "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
優點： "Crew was fantastic and service was awesome"
缺點： "Business class seats are not very comfortable like Qatar or Emirates."
缺點： "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"
優點： "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
缺點： "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
缺點： "Late arrival from Cairo & last minute gate change added to confusion of time zone changes - was supposed to be 2&1/4 hour layover but I just made last call for DC departure."
優點： "I'll recommend Turkish airline to anyone because of the cabin crew and the pilots. I enjoyed the service and we had a safe trip. I also like the entertainment service. I was able to watch the live TV news to keep me update."
缺點： "I didn't like the food. It's taste sour. The foods needs improvement."
優點： "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
缺點： "I book flights and they toke money and last minute when i went to the airport is not existing at all"
優點： "Entertainment was good. Flight was comfortable"
缺點： "The crew was unkowledgeable about toddler aircraft seats. The flight was delayed by 1 hour, causing us to miss our connecting flight."
優點： "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
缺點： "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
優點： "Staff were professional and polite."
缺點： "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
優點： "The crew was informative"
缺點： "Inflight sandwiches"
優點： "Customer care was super supportive"
缺點： "Inflight sandwiches"
優點： "Crew was great and helpful despite oversight in my special meal."
缺點： "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
缺點： "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
缺點： "We had 4 hour delay causing a stop over at 3am. So yeah"
優點： "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
缺點： "A lot of delays, on both flights. We spent twice as much time waiting than flying."
優點： "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
缺點： "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
優點： "Helpful and kind crew"
缺點： "I wish there was WiFi"
缺點： "Long haul flight made pleasant by KLM"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
優點： "Crew were great, food, entertainment, seat and everything else was great as well."
優點： "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
缺點： "No downsides at all"
優點： "All good"
優點： "They considered my reguest of vegiterian food."
缺點： "I have no complaints."
優點： "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
缺點： "There were several flight delays and gates were changes a few times."
優點： "Everything OK"
缺點： "Nothing special"
缺點： "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
優點： "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
優點： "Interior of the plane was clean. Smooth landing."
缺點： "Pilot did not avoid turbulence"
缺點： "You are almost always late!"
優點： "Sandwich was incredibly tasty (although not much filling)"
缺點： "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
優點： "Delayed flight but staff apologized as for safety reasons."
缺點： "Very late arrival"
優點： "Good information and helpfil boarding."
缺點： "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
優點： "Absolutely nothing!"
缺點： "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
缺點： "Bit cramped for space"
優點： "Good flights. Good prices."
優點： "Seats were comfortable"
缺點： "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
缺點： "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
優點： "Flight crew; legroom even in cheap seats."
缺點： "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
優點： "Consistently high standards"
優點： "Very friendly and helpful personnel."
優點： "Helpful and smiling cabin crew."
優點： "In flight food was enjoyable"
缺點： "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
優點： "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
缺點： "Flight was delayed due to weather in Amsterdam area"
優點： "The supplied pack of toothpaste/toothbrush"
缺點： "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
優點： "The included snacks and the seats."
優點： "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
優點： "The crew were pleasant"
缺點： "Long stop over at Schiphol. Too Long!!!!"
優點： "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
缺點： "The entertainment was quite dated and didn't have new movies etc"
優點： "The cabin crew, the flight and communication and the cleanliness of the plane."
缺點： "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
優點： "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
優點： "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
缺點： "Nothing to improve"
優點： "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
缺點： "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
缺點： "More leg room"
優點： "Flight was on time. They fed us two meals."
缺點： "Seats in coach are incredibly cramped, and blankets are comically small. The food was pretty terrible and the vegetarian option not particularly nutritious."
優點： "The crew were great and the flight was quick."
缺點： "The blankets are really thin and so we were cold. They do not offer eye masks anymore. So sad"
優點： "Crew was kind & friendly. They found my wife and I empty seats where we could stretch out. Food was great too. No complaints."
優點： "Boarding, entertainment"
缺點： "Arm rests were immobile, meaning could not take advantage of empty seat next to me."
優點： "I like the fact that I made it to London alive. The turbulence was so bad and the pilot never came on and reassured us I was shaking and nervous all the way across the ocean"
缺點： "The boarding issue to me is a big problem you should put the conditions of the ticket up front and center for example boarding last when you are on an international flight with bags that need to be put in the overhead is a big problem having to pay for each seed internationally for each leg of the trip made my ticket just as expensive as if I had bought it from a regular company never again will I use your service rip off rip off. Once you buy the ticket then you send clarification letting the passenger know they have no rights I had no right to anything I was wondering if they were going to tell me I had to clean the plane in order to be transported from New York to Spain. A satisfied customer is a repeat customer you got over on me once but never again"
缺點： "Having to pay AGAIN for a seat choice. AND IBWAS MADE TO CHECK MY XARRY-ON BAG ALL THE WAY THRU TO ROME! WHY. WHY couldn't it only be checked to Philadelphia.?. That has taken place on other flights. Should not require checking a carry-on all the way thru on an international flight."
缺點： "Seats were too narrow and distance between sets is too small"
優點： "Direct flight Good crew"
優點： "Crew was extremely helpful on boarding and on flight. Breezed through Passport area. Everyone went our of his/her way to answer our questions and then make suggestions."
優點： "Great entertainment. Ok food and drinks. Newer777."
缺點： "Long flights are pure torture in these small seats."
優點： "Food was edible, flight left early, arrived early in philadelpia, the customer service helped out it my baggage."
優點： "Super smooth flight - it’s an average commuter flight - no fancy bells and whistles."
缺點： "The legroom sucked. I’m 6’1”, and my knees were up against the seat in front of me."
優點： "Economy class seats better than UA."
缺點： "Economy class seats always have room for improvement."
優點： "Not over crowded and friendly crew."
優點： "The crew we're very pleasant & friendly. The flight was on time even though we sat in the runway for a bit."
缺點： "Having to pay 3 Euros for a cup of coffee. And the seats were very uncomfortable."
優點： "But the crew was great!"
優點： "New aircraft with good entertainment system. Did not crash."
缺點： "Very tight seat spacing in pitch and width. Screen did not tilt so even with the very minimal backrest recline viewing was not ideal. This was to "punish" me for not buying the various seating upcharges American tag onto the ticket price. It was a low cost ticket on a very convenient transatlantic flight from RDU, "Easyjet" pricing brings "Easyjet" seating. I have flow a lot, 3MM miles on UA alone, and this reminded me why AA did not get much of my business! I will have to revert to the "Continentalised" UA (another sore point!)."
優點： "Pleasant crew; clean and generally comfortable"
缺點： "Check in / baggage drop : long wait ; rather unhelpful personnel at counter."
優點： "Boarding, staff, service, arrival all great"
缺點： "No issues"
優點： "Previous flight was awful but this flight was good. Everything was new and felt like first class."
缺點： "Remodeling old plans if not getting new ones"
優點： "The entertainment was excellent! Flight was top notch! A+++ , very friendly people and nice to talk to!"
缺點： "A hippie beside me opened up his homemade fish and garlic hummus! But excellent on American Airlines end!"
優點： "Lots of space and very accommodating. The updates via email were helpful"
優點： "Great crew, early boarding and early departure."
缺點： "Not every seat has electrical outlets. very few poorly spaced screens. Food is average. Seats don't reckine very far. I'm told it's worth catching the British Air flight from Philly bc the planes are better with a screen at each seat"
優點： "Slick boarding"
缺點： "No movies on way out."
缺點： "Boarding started almost an hour late but the status never went to delayed (they just said it was on time but kept pushing the boarding time back). Arrived in CLT with only 20 min before the next flight departure."
優點： "We made it home safely"
缺點： "Service and comfort are very poor."
缺點： "Flight attendants barely made eye contact and certainly didn't make us feel welcome in business class."
優點： "The aircraft was not well maintained, middle holds were small and could not accommodate a normal hand bag. A side hold had to be taped to close it."
優點： "Everything was good."
優點： "On time. Helpful at check-in and friendly staff on board."
優點： "Worst customer service I have ever experience"
缺點： "They canceled my flight to Florida due to hurricane then refused to refund my return flight ticket. How can I fly back if I never made it there. Bunch of thiefs kept my money and they never got me to my destination."
缺點： "They left my bag in RDU.."
優點： "Upon leaving Raleigh, N.C. Our plane was carrying a fallen soldier and a marine who accompanied him . They announced this and gave the other passengers the opportunity to walk to an area to watch the very solemn ceremony. It was all done with respect and handled timely. The flight still left as scheduled and arrived on time. Not that this was the most important part. Even if it had caused me to miss my connecting flight, the ceremony for the fallen hero was more important."
缺點： "Maintenance delay caused me a 4 hour delay getting home on a work night. Going to be a long day tomorrow. Switched connector to United."
缺點： "We could not check in online because we refused to pay for seats that I felt that already purchased or was entitled to one so I bought a ticket. When we got to the airport and checked in they did not put me and my traveling partner together meaning they didn't see them together not to mention. Our flight was delayed and we only have 4 minutes to get from gate a to gate. We got to the gate collected our boarding passes found out we were seated at the very very very back of the plane right next to the restrooms.........NICE"
缺點： "When I booked my flight, I used Kayac like I always have in the past. To begin with, I selected several flights that were listed, only to have it tell me that this flight is no longer offered, which I assume is engineered to get me to select a more expensive flight. Once I finally found a flight that was still available, I selected it and began the process of providing information and selecting seat assignments. On 2 of the 4 legs of the round trip, there were no more seats available except for upgrade seats, which resulted in an extra $100.00+ in charges. Then when I finished the transaction, I noticed an extra $200.00 charge added. End result was that I ended up paying over double what I would normally pay for this same round trip that I have made many many times. I feel, no I know, that some customer relations person will look at this comment and reply with a pre-generated response apologizing and hoping I have a better experience in the future and thank me for using Kayac. Big companies like yours look at one customer as no big deal. I'm a Physician and have the ability to reach out to multitudes. I'm going to make it my mission in life to reach out to as many people as I can through word of mouth, signs in my office, Internet and social media to let them know about the deplorable practices of your company."
優點： "We landed, eventually."
缺點： "The flight was late. Also, they only accept cash onboard for refreshments. That has the consequence of the crew getting on the PA system asking people for change, and scurrying around the cabin in a desperate shell game exchanging bills. It's 2016. Get with the program and accept credit cards."
優點： "On time"
優點： "Overall smooth trip and congenial staff."
缺點： "This is coming from a western audience but there could have been more entertainment options."
優點： "Loved that we were on time and that the counter personal were polite and patient."
優點： "Gate agent super helpful and nice. Flight attendant gave me two coffees, which was was needed."
優點： "The crew was awesome and the pilot was honest about how delayed we would be."
缺點： "AA was not upfront or clear on delays at all. The plane was very delayed and they did not communicate clearly."
優點： "Safe trip"
缺點： "I froze the entire time"
優點： "That we at least made it to Chicago."
缺點： "That the plane coming into Raleigh from Dallas had technical problems so it made us miss our connecting flight in Chicago. I needed to be at work in Des Moines Monday morning at 8 and they bumped us to a flight from Chicago to Des Moines for 12:00 pm Monday afternoon. We had to pay $280 to rent a car and I drove all night and went straight to work without even going home to shower or get ready or anything. My 4 and a half year old son had to endure the whole thing too."
優點： "The price"
缺點： "Never offered any of the food they were walking by with. Only 1st class got everything"
優點： "Service, comfort, timeliness."
缺點： "Food was marginal, especially the chicken in the salad, which was petrified."
優點： "Everything was on time, no delays."
優點： "The delay of 1 1/2 hours far exceeded the 30 minute flight."
優點： "There were only snacks, no setback entertainment"
缺點： "Add a meal and seatback entertainment"
缺點： "More space on the flight"
優點： "Came close to missing flight because of gate delay because of connecting flight, but one of the flight attendants saw I was flustered and sweaty and gave me a cup of water before the flight even took off. Very thoughtful and nice."
缺點： "Sits not suitable for long distance travel"
缺點： "Aircon too cool"
缺點： "Going and coming back was delayed"
優點： "Cabin cleanliness is below average"
缺點： "Cabin service is average"
優點： "Clean modern plane"
缺點： "Switched to American airways so the booking reference did not work. Had to call them to get a new reference so I could check in. But could not get boarding pass. Food not too good on the flight."
缺點： "Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair."
缺點： "It appears united is unable to fly their planes on times, in particular on the East Coast. We were delayed by 90min on each legs"
優點： "The bathroom sign that shows if it is busy without going there"
優點： "On time"
缺點： "No snavks"
優點： "TV and movie choices should be according to 2018 instead of1980. Also TV should be from running Era"
優點： "Service was very good, they were on time and considering the flight time food was good too."
優點： "Despite sitting in the middle seat and being well over 6 feet, there was room."
優點： "Not a lot of positive to say"
缺點： "Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good."
優點： "The journey was smooth"
優點： "No faults"
缺點： "Very pleasant flight"
優點： "Although I arrived a few minutes late, the check-in agent managed to get my bag on the flight. When I missed my flight, the agent quickly got me on another flight (with a competitor airline), with no additional charge."
缺點： "The short (10 minute) boarding window contributed to me missing my flight (by a few minutes). Very annoying."
缺點： "The movie not updated. No chinese movie. Love the pillow and blanket at business flight."
優點： "Clean aircraft good entertainment, cockpit crew polite"
缺點： "The check in staff were unbelievably rude nearly looked and were abrupt and dismissive to a simple question. The cabin crew looked scruffy, and clearly had a lack of pride in their job and presentation. This is the first time I have ever flown United and I must say I would avoid flying with them again if possible, which is a shame and the aircraft and the entertainment on board were good"
優點： "The flight attendants were polite, helpful and super patient with our kids."
優點： "Friendly staff, happy to help"
缺點： "Was all good"
缺點： "Had anightmare will complain to united diect"
優點： "Improve the food and be ahead of the best"
優點： "Newark Airport is great and the flight was comfortable"
缺點： "Seat kicked throughout the flight from behind, screaming child in my ear on the side, constantly declining and inclining chair in front. Melted ice cream and butter. Butter poured onto my lap on opening! Audio didn't work on films. Couldn't store my bag anywhere near my seat Utterly dreadful"
優點： "Check-in at Heathrow T2 staff were excellent and very helpful."
缺點： "Price of a small mug of coffee £3.85 and it wasn’t even Starbucks it was a machine at the weatherspoon’s!"
優點： "The United Airlines lady on the desk at Terminal 2 was tremendously helpful (she had an Indian name beginning with S). She helped me sort out my ESTA and ETA for Canada and ensured I got through security without too much delay."
優點： "Service,management, food"
缺點： "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"
缺點： "Seats to small. But I am 6'3"" and my son traveling with me is 6'5"."
優點： "They got my vegetarian food order right"
缺點： "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"
優點： "Security Video was interesting. Seat was wide and comfortable."
缺點： "Food was tasty, but strange smell was contaminated. Announce was so fast and unclear both English and Japanese. I felt no intention to communicate."
缺點： "Flight was full to capacity"
優點： "It got us from a to b but not much more to be said!"
缺點： "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The movies were good - glad it was free and nice selection"
缺點： "US Pre-clearance in Dublin was ridiculous. I don't know what else to say about it. They were even holding us going down the escalator to the actual screening part. It was just one crazy queue to another. Will definitely make me think about ever going through Dublin again."
優點： "Both flight were delayed and I had to reschedule my flights and miss my arrangements."
缺點： "It looks like that there is no respect for Time ."
優點： "Entertainment was good"
缺點： "Flight delayed for 2.5 hours. Food at airport terminal specific to United ridiculously expensive, particularly for a family, e.g.. $8.50 for French fries, etc."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Took 3 days to deliver my case. They have daily flights. Very poor."
優點： "Nothing!!! It was handled in a terrible way"
缺點： "The way they didn't care"
缺點： "Leg I was only offered economy. Not plus"
優點： "Efficient boarding. Friendly and helpful crew. Prompt baggage reclaim at Heathrow."
缺點： "Bland food, with no beef option in Business. And what happened to the ice cream sundaes? They've been thrown over for salted caramel gelato. Not nearly as good. The old three-class 767s are TERRIBLE for comfort in Business Class."
缺點： "Southwest has much better experience."