優點： "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
缺點： "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
優點： "Great inflight entertainment"
缺點： "Have WiFi that is working"
優點： "Serve customers with a smile"
缺點： "Better tasting meal packages served at economy cabin"
缺點： "The seat covers looked worn and dirty. Needs an upgrade."
優點： "Crew is attentive to our needs"
優點： "Seats are spacious even for economy class."
優點： "The crew was amazing"
優點： "Yes and yes"
缺點： "Not sure because I have never had a better experience."
優點： "Great crew and cabin!"
缺點： "Meals were just ok"
缺點： "Cabin little bit cold"
優點： "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
優點： "Friendly attentive staff. Excell ent food and great. Service."
缺點： "Really crowded seats in economy."
優點： "Services, the Care and the Concern!"
缺點： "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
優點： "All of services, food, Language, clean air even so beautiful ~~"
缺點： "So nice and beautiful wearing also food is very good"
優點： "Amazing service!"
優點： "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
優點： "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
缺點： "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
缺點： "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
缺點： "leg space"
優點： "The serivce was amazing. Also it was clean and the food was great."
優點： "business seats were excellent"
缺點： "all was good"
優點： "The seats are very comfortable. There was ample entertainment."
缺點： "No complaints at all. They are very professional and I would chose them again."
優點： "Modern aircraft , nice crew"
優點： "Modern Aircraft , good seat ,Crew friendliness"
優點： "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
缺點： "Nothing to mention, all was good"
缺點： "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
優點： "Service was nice."
缺點： "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
缺點： "The cabin was quite warm"
優點： "friendly staff top Service top Inflight"
缺點： "old aircraft, no usb or power point charging. choice of 5 movies"
優點： "Comfort Great book the cook meal choices Restful Attentive service"
缺點： "What’s there not to like about SQ"
優點： "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
缺點： "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
缺點： "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
優點： "Great service"
缺點： "Kids playing and out of control and the flight attendants wouldn't do anything."
缺點： "poor ground and inflight crews hospitality poor food quality poor food variation"
優點： "Good service"
缺點： "spicy chicken too spicy!"
缺點： "cramped uncomfortable seats freezing cold in the plane"
優點： "The service is amazing. The stewardess are always smilin and very helpful. If you'd like anything extra, just ask and they'll bring it right over. The entertainment onboard was top notch"
缺點： "I would have wished for better back supported seats. 14hrs on a flight isn't quiet the best."
優點： "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
缺點： "Segment Delhi to Singapore."
優點： "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."
優點： "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
優點： "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."
優點： "The SIA crew is the most gentle and careful I have ever encountered."
缺點： "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."
優點： "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
優點： "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
缺點： "Wish the food could have been better and the choice for dessert wider."
優點： "To be able to bring luggage up to 30 kilo's"
缺點： "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
優點： "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
缺點： "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
優點： "Airline was great"
缺點： "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
優點： "The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable."
缺點： "It would be really nice not to have to board a bus in BKK to be shuttled to my next flight."
缺點： "I understand that the crew was probably tired, but I believe they can be friendlier."
缺點： "Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude"
優點： "Good and being on time"
缺點： "So far so good for its price"
優點： "Good meal"
缺點： "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."
優點： "Lovely people. Lovely service. Good food."
優點： "Great services"
缺點： "Great seat and smooth flight"
缺點： "Excellent price generous luggage allowance."
缺點： "My booking name TANG MENGLY Why ticket show LY MENGTANG My mom can not get the fly we bought anther ticket for 140 dollar"
缺點： "An hour delay for no expressed reason is not acceptable."
優點： "Nothing apart from kind crew"
缺點： "Food was really not good at all! Very poor The inside of plane was not clean!"
優點： "we had only an hour to get through immigration and connect to another flight...with a child in tow. There was an airline rep that met us at the plane and drove us to the next gate and directed us to a quick immigration line. Fantastic!"
優點： "Great flight on Thai Smile."
優點： "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."
缺點： "There wasn’t any tv to watch and not by way of magazines either."
缺點： "Getting our bags took a long time"
優點： "Good services"
缺點： "Good service and comfortable"
優點： "The relaxed atmosphere and attentiveness of the flight attendants"
缺點： "The distance of the terminal to the aircraft"
優點： "We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG."
缺點： "I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more."
缺點： "We did not receive any information as to why our flight was late."
優點： "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
缺點： "Vegetarian food option"
優點： "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
缺點： "Loved everything"
優點： "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"
優點： "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
優點： "Very nice"
優點： "We arrived safely"
缺點： "They kept canceling flights. Bad service would not fly again."
優點： "smooth as silk"
優點： "I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice."
缺點： "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."
缺點： "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"
優點： "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"
缺點： "Fish sandwich wasn't my favorite"
優點： "On boar meal was great. Customer service was outstanding!"
缺點： "They don't offer more flights!"
優點： "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
缺點： "Nothing that I can think of."
優點： "Quick flight"
缺點： "40 minute delay"
優點： "Awesome service, great staff, amazing trip"
優點： "The cost of upgrading to business class was very reasonable for a flight of that duration. Everything was stellar - service, food, drinks and access to the airport lounge. The meals were among the best I've had on any flight."
缺點： "The guy snoring. His snoring was literally louder than the noise from the jet engines and easily rose to levels that penetrated our noise cancelling headsets!!"
優點： "Good flight, reasonable price"
優點： "Very flight and check-in process"
優點： "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"
缺點： "The price. This flight specifically was more expensive than others"
缺點： "Food was with meat."
優點： "New and comfortable plane."
缺點： "Last call came much earlier than described at check in"
缺點： "The flights were delayed for both times of the round trip from BKK to Phuket and Phuket to BKK. Wasted 2 days as we got stranded in the airport. Unacceptable! Flight to Yangon from Bangkok was cancelled and they didn't send any notification to inform us. Horrible customer service. When transferred the flight to Thai Airways flight we were very rudely treated by the counter agent. For 5 hours of wasted time they "accomodated" us with 350 baht ($10) vouchers and when asked to provide us with free extra bag check-in the manager said sorry we can't do that. No resolution no compromise NO SMILE! Above average airline price with terrible service, expect this to happen to you too."
優點： "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."
優點： "The ladies are so kind...unlike many American airlines! Very nice flight!"
優點： "Our flight time itself was changed to a couple of hours later. We got notified the night before so we could make plans accordingly. In addition staff took good care of customers and helped with onward bookings etc. we were all given vouchers as well"
優點： "Great seat and crews"
缺點： "A330-300 is nice"
缺點： "There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow."
優點： "All went Well, no delays, good service."
優點： "The timeliness of the boarding and flight takeoff"
缺點： "The landing. Seemed a little rough"
優點： "Some staff were good others could not be bothered."
缺點： "Nicer staff"
缺點： "Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel"
優點： "The crew are friendly and reliable."
缺點： "The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals."
缺點： "Toilets should never be wet."
優點： "Very little."
缺點： "Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats."
優點： "Friendly staff"
缺點： "Security check at gate without priority Bagage Delivery business class"
缺點： "Cancel last minute and no compensation given, how rude it is."
缺點： "Seat, food, service"
缺點： "I haven't even made it to my destination yet."
優點： "Everything. Just a simple, very short haul flight: nothing too complicated."
缺點： "There was nothing to fault."
優點： "Friendly crews"
缺點： "Seat allocation was not proper for maximum comfort as flight wasn’t full"
缺點： "Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous"
優點： "Nice thick comfortable blankets. Delicious food."
缺點： "Old plane"
優點： "Service and integtity"
優點： "Nice crew and comfy seat."
缺點： "Table tray was dirty and there was old coffee spilled along the side."
優點： "Friendly and helpful crew"
缺點： "food was horrible"
優點： "The flights were on time :)."
優點： "Nothing other than the connection time and the airport was good."
缺點： "The flight was delayed 4 hrs then took them another hour to departure from JED to KUL. The airplane was an old 330 with shitty bathrooms, and I can't forget how one of crew keeped knocking on me in the toilet and he actually opened the door and said nothing at all which pissed me off,because I work for airline company and I had been in many once before but that behavior is amature once from supposedly experienced Crew member. Anyway save your money and time and avoid this airlines."
優點： "Quick on and off boarding."
缺點： "Food was average at best."
優點： "The boarding is a bit mess up as it was delayed by Malindo Air which share the same gate, I wonder Malaysia Airport authorities has run out of resources why cramp 2 airlines in same gate departing 30 minutes apart, crew is OK seats is comfortable but landing is quite uncomfortable"
缺點： "Boarding and landing"
優點： "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."
優點： "Larger seats"
缺點： "Food was below standards. Really need to improve."
優點： "Everything flowed smoothly."
缺點： "It would have been nice to have inflight entertainment within our seatbacks."
缺點： "Their app is useless. Not user friendly and always down ! Their staff can't even give proper directions on what need to be done in terms of getting upgrades ! Such a shame how it this airlines is getting from bad to worst. They use to be great and my number one choice , but now they are just a disappointment. I am only supporting MAS because they are my national carrier"
缺點： "I request for extra water but I was just given the glass which was on my tray. The Stewart told me he would come back but never did... not very nice One Air Asia, sûre you have to pay for the drink but you don't stay thirsty, and finally ticket is much cheaper..."
優點： "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
缺點： "Food was okay but entertainment was non existent"
優點： "Movie story"
優點： "I like having my knees up in my eyeballs on a plane and having to be pried out of my seat with the jaws of life at the conclusion of a flight."
缺點： "Flight was 3 hours late!"
缺點： "When they served satay they didn't ask which I prefer beef satay or chicken one even they asked it to other passengers. After finishing the dinner they took forever to clear a napkin so I couldn't find dinner was finished or not. It was midnight so I wanted to sleep as soon as dinner was finished. When boarding they do security check. It's OK. But why don't they use business class gate even there was the one?"
優點： "New aircraft Improved entertainment system More baggage allowance"
缺點： "Tight seat pitch at 30 inches only Poor food"
缺點： "Lost baggage took 24 hours to arrive. Rude staff."
優點： "Yeah it's fine journey and we love to travel in Malaysia airlines And last but not least it's nice journey"
優點： "Left and arrived on time. From just the flight point of view, it was correct but traveling now is more than leaving from A in order to arrive to B"
缺點： "I could not select that we wanted a vegetarian menu on the website of this company. The KUL airport is not very big, not many things to do there, very few restaurants. The issue is that if you fly with this company you arrive at KUL. Steward was kind but rough - efficient like a robot... and the headphones are very poor, I could hardly understand what was said when watching the films."
缺點： "Check in counter personnel were very slow. They did not know proper immigration rules. They made me wait for 30 minutes while they verified with immigration on something I had already told them. I had to rush through immigration and security to ensure I made the flight on time. Added stress as a customer."
優點： "spacious seat at row 5"
缺點： "The fish is merely edible. No IFE available."
優點： "Service is excellent"
缺點： "our vegan food was not provided"
優點： "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
缺點： "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"
優點： "Flight to KUL from BKK was a fairly new 737 and had a new entertainment system. It was clean and looked well maintained. Nice ride."
缺點： "Return to BKK from KUL was on a 737-800 that looked like it was ready for the scrap heap. Very dirty even on the outside of the plane. The backs of the seats were torn and spots from drinks and dirty hands on the backs of the head rest. All the magazines were WELL worn and one had gum between the pages. The table top had part of a meal left on it."
缺點： "Lost baggage on direct flight"
優點： "Crew was kind"
缺點： "Very bad smell in the cabin, and not very clean"
缺點： "I asked from them about my luggage and they said it wil transfer to my new flight accordingly. I suppose to be Jakarta at 10.30 am and my client is waiting for me at the Jakarta air port. Finally I came at 12 30 pm and my luggage was missed. Air port crew said it will come next flight arrive at 3pm. So I have to wait for next flight and for my client. Finally I came out from the airport at 4.30pm."
優點： "Crew always pleasant on this route."
缺點： "This route used to have new planes with AVOD at each seat but the airline seems to have switched back to old planes which really should be kept for domestic sectors"
豁免更改費用。 搜尋緬甸飛往台北市 臺灣桃園國際機場的彈性機票