搜尋維吉尼亞州 飛往台灣便宜機票

優點： "Everything"
缺點： "Connection time at Narita is too long"

優點： "Simple check in and boarding, right on time."

缺點： "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

優點： "Amazing crew"
缺點： "Perfect"

優點： "Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive"
缺點： "Many movies were old"

優點： "Nothing to complaint. Excellent airline nowadays"

優點： "The crew and food was amazing, with ample entertainment selections."
缺點： "Seats. For some unknown reason, JAL uses different seats on this 787-8 flight from NRT-SAN that's 2-3 inches less in pitch than all of their other planes. This was not comfortable on a 9-hour+ flight. The flight attendants also woke us up everytime food was served so we could recline up seats."

優點： "33" seats"
缺點： "nothing"

優點： "The seat was very spacious"
缺點： "More space to put things"

優點： "The crew was attentive and service was excellent."
缺點： "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."

缺點： "Very good airline except for the fact that the staff at Narita airport."

優點： "Boarding very efficient."

優點： "Wonderful crew"

優點： "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

缺點： "Cabin crews need to learn how to smile."

優點： "她們很对工作有熱誠，很照顧乘客"
缺點： "已經很不错"

優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

缺點： "Flight attendants"

優點： "Service was excellent. Premium economy seats well worth the few extra $$."

優點： "The food the service and the staff"

優點： "The food the service and flight was great"

缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

優點： "I loved the Haagen daz ice cream. Loved that they have USB ports."
缺點： "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."

優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"

優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"

優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."

優點： "It was very good no prO lens at all:)"

優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."

優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

優點： "The crew"
缺點： "Being late"

優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"

缺點： "Double standard"

優點： "服務 電影 雪糕"
缺點： "飯不好"

優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
缺點： "None"

優點： "Excellent service - delicious meals"

優點： "I like everything about flying JAL. That is why JAL is always my first choice."
缺點： "I did not like when I can’t choose my seat after booking a flight."

優點： "Space between the seats."
缺點： "Color of the seats."

優點： "Superb service from checking (Chicago) to arriving (Kaohsiung) I flew economy and there’s plenty of leg room. Meal selections are better then flying 1st class cross country in the US."

優點： "Nice leg room and excellent head phones nice crews"

優點： "This was my first time to travel with JAL. They take excellent care of all of their passengers. The flights did not seem to be as long as they were. I was very comfortable."
缺點： "Nothing"

優點： "So cramped. Very uncomfortable flight."

優點： "Great service."

缺點： "I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle."

優點： "I got an upgrade!"

優點： "The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless."

優點： "Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs."
缺點： "While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️"

優點： "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

缺點： "I’m a pretty big guy so this won’t apply for many other people . But the seats didn’t have much space . It was a very uncomfortable experience. I have taken many other flights and this one was one of the worst."

缺點： "Temperature control. Information about the delay"

優點： "The plane was nice, entertainment options were great, pilot was super kind."

缺點： "Good"

缺點： "Great flight!"

缺點： "Check in was terrible- long wait just for drop off of already checked in bags"

缺點： "Best option across the pond, amazing upgrade prices"

優點： "Always Veg Meal for All"
缺點： "N A"

優點： "Clean Washrooms"
缺點： "N A"

優點： "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
缺點： "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

優點： "It was horrible. Delta really should have cancelled and refunded the flight altogether."

缺點： "Ran 2 1/2 hours late, poor customer communication"

優點： "Nothing"
缺點： "The flight attendants skipped many rows of people not offering food or beverage. I wasnt sleep so not sure why I wasnt asked did I want a beverage or snack"

缺點： "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

優點： "The free upgrade"

缺點： "Departure delayed by 1hr30"

缺點： "No issues at all"

缺點： "Good"

優點： "The crew was amazing"

缺點： "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

優點： "I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!"
缺點： "The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class."

優點： "The crew was excellent"
缺點： "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"

優點： "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
缺點： "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

優點： "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

缺點： "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

優點： "Flight was early into New Orleans"
缺點： "Flight had a lot of turbulence"

優點： "In flight wifi"

優點： "Nothing"

缺點： "Every thing was excellent"

優點： "Service"
缺點： "Nothing"

優點： "Food was decent and crew were nice enough"
缺點： "Seat space was small and cramped. Entertainment was poor unfortunately"

優點： "On time flight courteous service"
缺點： "Food"

優點： "Flight was on time. Boarding, flight, deboarding were all fine. Service was fine."
缺點： "The flight numbers that Kayak provides ate not unusable and do not match any flights with the airline. Terribly inconvenient. A call to WestJest referred me to contact Delta. The Delta rep was able to help me. The airlines provided good service. But I probably will avoid booking with Kayak again."

缺點： "Seats are to small and too close together."

優點： "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."

缺點： "Late boarding and take off with no explanation."

優點： "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
缺點： "Flight delayed, almost missed international connections"

優點： "I arrived safely."
缺點： "Space on board was horrible. Diffenately not enough room and I'm an average guys."

優點： "The flight was great & so was the cruise. Unfortunately my luggage is back in Atlanta & I’m in Ft Laurderdale heading on a cruise tomorrow without my belongings"
缺點： "Not even given a toothbrush or tee shirt to sleep in."

缺點： "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

優點： "Everything was perfect and most of all ON TIME Thank you Delta!"

優點： "On time"
缺點： "Take a long time to taxi to the gate & getting off the plane."

優點： "good flight and pleasant staff"
缺點： "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

優點： "I got home"
缺點： "Seats were tiny as hell"

優點： "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."

優點： "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
缺點： "No complaints"

優點： "Large jet, attentive crew, on time."

優點： "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
缺點： "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

優點： "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
缺點： "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

優點： "Perfect"
缺點： "Nothing. Flight was amazing"

優點： "Crew is excellent, polite and personal!"
缺點： "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

優點： "Confort and kindness"
缺點： "It was too cold"

優點： "The crew tried to be helpful but were equally frustrated with the ground crew."
缺點： "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

優點： "Good amount of space on the plane, lots of movies to watch, good food and drink."

優點： "Food was great, enjoyed watching videos, staff very profession and friendly."
缺點： "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

優點： "Great airline"

缺點： "1. In Flight Entertainment 2. Controlled In Flight Temperature"

缺點： "Staff rude and short"

優點： "Nice staff and no delay"
缺點： "Instead of crisps maybe a bit of cheese or crackers"

優點： "Seat comfortable"
缺點： "Flight was delayed and overhead bin space was very small"

缺點： "Boarding was very slow."

缺點： "The plane was very hot"

優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"

優點： "On time and friendly crew"
缺點： "Boarding needs improvement"

優點： "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

優點： "The crew!!"

優點： "Entertainment options."
缺點： "Service was poor, seat did not recline, and the food was terrible."

缺點： "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

優點： "Smooth flight."
缺點： "Seat a little cramped."

優點： "Gaps between seats are very narrow."
缺點： "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

缺點： "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

優點： "Light snack and complementary wine"

優點： "Landing"
缺點： "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

優點： "Everything was clean and well organized."
缺點： "The flight was delayed 1 1/2 hours."

優點： "Good selection of movies."
缺點： "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

優點： "Snooth and efficiënt with a KLM service"
缺點： "No entertainment"

優點： "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

優點： "Nice to have a wrap for the snack."
缺點： "Would have preferred boarding by row - back of the flight first so would have been more organized."

缺點： "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

優點： "He missed it due to having a 32 minute layover, which he ran all the way to board."
缺點： "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

優點： "Nothing"
缺點： "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

優點： "Friendly staff, good service and on time departure/arrival."

缺點： "Please Endeavour to put the expiration date on the food served in the flight."

優點： "Nice seats, comfortable."
缺點： "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."

優點： "Flight was delayed for three hours and was a very stressful flight"
缺點： "Flight was not on time and got to destination very very late pier management of aircrafts"

缺點： "old plane, tight and uncomfortable"

優點： "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
缺點： "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

優點： "Very good flight, excellent service and good food."

優點： "leg room economy compared to KLM"
缺點： "full flight, no upgrade possible"

優點： "Staff, service"
缺點： "Nothing"

優點： "captain was great."

優點： "Excellent service"
缺點： "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

缺點： "seats on Jet air flight are very uncomfortable"

缺點： "Fewer entertainment options than the delta flight. I got excited with that first flight."

優點： "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
缺點： "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

優點： "...The transfer at JFK was terrible"

優點： "The crew seemed to make the best of their situation"
缺點： "The airplane was old and very cramped. Needs to be replaced with a more appropriate plane."

優點： "Flight was so smooth"
缺點： "Nothing"

優點： "The employees were friendly and helpful."
缺點： "We haven't made it to Rochester as intended. It is covid time and our flight had mechanical difficulties. The airlines has provided vouchers for hotel and dinner."

優點： "On time with a very pleasant crew."

優點： "The one gentleman who came to the RESCUE at the ticket counter was AWESOME!!! AMAZING customer service, friendly, and helpful - I had someone else but it was a pleasure watching him take care of others! (He was wearing a tobagan and ear muffs making him look like he had Mickey Ears on!)"
缺點： "Only 3 people handling check in - ALL of the self service machines needed a restock on bag tags so we were all in line for tags and the one attendant at the Bag Drop kept telling us all she couldn’t print tags. WORST experience at RIC in years!"

優點： "Comfy seat, nice crew"

優點： "Not a lot. Entertainment options on board were decent. Food was alright."
缺點： "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."

缺點： "Hour delay before departure; 30 minute delay after landing before we reached gate; 15 minute delay to get carry on bags!"

優點： "Nothing"
缺點： "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."

優點： "Seating had more space, the crew very relaxed and good humour as well as professionalism."
缺點： "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."

優點： "The crew was exceptional. The seats are very uncomfortable. It feels like you are being packed in a sardine can."
缺點： "The airlines need to take into consideration, the Price that passengers pay for an airline ticket, only to be restricted in those uncomfortable positions on the average of 2 to 3 hours."

缺點： "Certain crew members could've been a bit more approachable and friendly."

優點： "great stewardess"
缺點： "extremely cramped old plane with no wifi. Really folks?"

缺點： "On Time. Delayed advice 3 times."

優點： "There was a hood vibe from crew. I believe the good nature of the crew had a positive effect on me and follow travelers. A pleasant experience."
缺點： "I can't think of anything that would have improved the experience."

優點： "Getting off. Entertainment system."
缺點： "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."

優點： "This was a quick flight - 39 mins I also got an upgrade too"

優點： "as expected"

優點： "Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight."
缺點： "Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable"

優點： "アメリカの航空会社でエコノミーでビール、ワインのアルコールの提供があったのが意外でした。"

優點： "Very attentive crew"
缺點： "Boarding gates"

優點： "The seat was cormfortable and the entertainment was dope!"
缺點： "Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet"

優點： "Considering it was only a 2.5 hour flight, the snack was fairly good."

優點： "The boarding process was quick, seats were comfy, staff was very nice."

優點： "Good seat"
缺點： "Headset didn't work and no replacement"

優點： "Checking in with my Mum who needs assistance was excellent."
缺點： "Lack of Entertainment."

優點： "Stewards were good."
缺點： "Mechanical problems and incompetent repair people who forgot to fill out paperwork delayed our flight by 3 hours. Because of this I almost missed my RESCHEDULED next flight and my bag was gate checked to baggage claim."

優點： "Nothing"
缺點： "The service from the check in desk to the stewardess"

優點： "Comfortable flight. New plane"

優點： "Flight attendant gave me a free beer!"

優點： "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
缺點： "Very limited food options."

優點： "The legroom."
缺點： "There was nothing not to like."

缺點： "They left our laggage out in the rain at some point of our trip and the contents of our suitcases were soaked. Ruined a dress my wife had planned to wear to a wedding because the red suitcase bled through to the dress. Underwater, etc was soaked. The extent of it we didn't realize until unpacking the suitcases later. Totally disgusted they could have left our suitcase in the rain uncovered (or perhaps dropped them in a puddle)."

優點： "Agents and flight crews are great."
缺點： "Too many people for too little space in gate areas in Phoenix. Not enough outlets or seating...or just space."

缺點： "It was not clear that I needed a different 6 letter code to checkin using the AA website. I finally got frustrated and called AA only to find out the code was different. The codes should have been the same or you should have referenced it on the website when I tried to check in"

優點： "Everything."
缺點： "Waiting for 30 minutes a Dublin to dock."

優點： "I liked the room."
缺點： "There was no entertainment. Could not get seats together."

優點： "Good legroom on economy"

優點： "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
缺點： "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."

優點： "Flight loaded on time left on time and arrived on time. Crew were all very nice."

優點： "Great crew, comfortable flight."

優點： "Great crew again, basic aircraft but comfortable economy seats."

優點： "I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose."

缺點： "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

缺點： "Flight was delayed and I missed my connecting flight."

優點： "We took off and landed safely."
缺點： "Felt very low budget and cramped."

優點： "On time and no hassles."
缺點： "Uncomfortable old dirty aircraft."

優點： "The boarding process was great and speedy. They had us all on the plane and we were pushing back prior to the take off time because they already had us all on board. The flight was smooth, and we landed in Charlotte early. Can’t beat that!"
缺點： "The crew felt a bit standoffish and I felt like I couldn’t have asked them something if I wanted it, which, thankfully I didn’t."

優點： "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
缺點： "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

優點： "Great films and tasty food"
缺點： "Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines."

優點： "Aircraft and cabin crew were superb."
缺點： "None"

缺點： "Travel agency did not notify me that I needed to get a Yellow Fever immunization"

優點： "Everything was great. From food to entertainment was great."
缺點： "Nothing"

優點： "Crew as always with air Canada were very accommodating. Always smiling!"

缺點： "Held on the plane for 3 hours while waiting to de-ice"

優點： "Crew is very friendly and helpful. Leg space is bigger than other flights."
缺點： "Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time."

優點： "Pleasant Flight attendants and good pilot."
缺點： "No free drinks at all! Cheap airline"

優點： "It arrived on time."
缺點： "The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!"

優點： "Friendly staff"
缺點： "2 hour delay due to mechanical issue sitting on the tarmac."

優點： "Crew were exceptionally good, friendly and helpful. Great entertainment system."
缺點： "The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food."

缺點： "Comfortable and good seats"

缺點： "Upon landing, we made it through customs. Each step of the way when our tickets were scanned, we we told our flight had already departed... Even though we had a 4 hour layover. Even the boards showed the 8:55 pmflight had already departed.... At 5pm. Finally made it to customer service and they gave us the gate number and confirmed the flight didn't leave until 8:55. Then the flight got delayed 20 minutes. No problem, but after boarding we sat in the cramped and poorly cushioned seats for 45 minutes before takeoff because the plane needed servicing. Air jets would not turn off and my husband, who had a window seat, was freezing due to cold air constantly blowing around his feet. When we got off the plane he could barely feel his feet."

優點： "Nice comfortable flight, has good entertainment program. Uncomplicated easy boarding."
缺點： "Food for 9 h wish to be better: dinner was cold (you could feel that chicken was warmed in microwave, but pasta was just taken from fridge), breakfast was pathetic. In last seats to many overhead compartments was secured for equipment or occupied by crew"

優點： "In flight attendance was excellent and we were nearly overfed with plenty of drinks, snacks and meals. It was nice to see both young and elderly ladies as air hostess. This is a strong statement in non discrimination on Account of age in employment. To see a red Indian lady among them was very refreshing."
缺點： "Dimming of the windows was not user friendly and we had to put up with bright reflected lights from clouds. On ground both in Calgary and Vancouver the wheel chair attendance was not at the same level as in Frankfurt where it had been given with paramedic competence."

優點： "Food was OK, entertainment good"
缺點： "Paid almost $500 to upgrade to Premium economy - electronic window shades were not functional and was sitting on the South side getting full sun for all the flight. Eventually tore out pages from magazine and stuck them in the window to get some shade. This is the second Air Canada flight in 2 months with electrical issues that I have experienced."

優點： "Service was impeccable. In flight entertainment was good"
缺點： "Food was nothing special"

缺點： "Rude staff , flight was delayed, child sitting next to me kept kicking me and his mother wouldn't say anything to him staff also didn't do anything."

優點： "The zone system seems to work well for boarding and the cabin crew on my flight to London were superb, helpful and polite to myself and others, despite a few impatient passengers."

優點： "They did feed us and provided cover and small pillow"
缺點： "every thing including service is minimum."

優點： "Everything was great, except food could have been a little better."

優點： "Entertainment"
缺點： "Steward. & meals"

優點： "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
缺點： "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."

優點： "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
缺點： "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."

優點： "I am 6ft 1 / 185cm and the leg room was OK for an economy flight. Food was OK for airplane food. Staff were very friendly. Overall very happy."

優點： "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
缺點： "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."

優點： "Seats were comfortable. Food was OK."

優點： "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
缺點： "Economy is never very comfortable but was better than a lot of other airlines"

缺點： "I wasn’t able to check in online and therefore wasn’t able to update with my dietary requirements which meant I couldn’t really eat anything that was given. I was told at the airport that it needs to be submitted 24 hrs before the flight and there was nothing they could do. Really unfair and not on."

缺點： "I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes"

優點： "Organised zones for boarding"
缺點： "i am à French National ( France) living in UK. After a confusing conversation from the officer not understanding that I was not travelling to France ( assumption) I was asked to show evidence I had the right to enter UK !!!! I explained I lived there permanently ; I was then asked why French hate English so much!!! To which I explained only narrow minded people would believe so and that the style of her comment were not appropriate . I explained my children were half French half British and that her comment was offensive ."

優點： "Nice, friendly crew"
缺點： "Sold me headphones that were very poor quality. Couldn’t use them. No snacks provided on a very long flight-all was for sale. Drink was a bit more than half a cup"

優點： "The hot dinner was good"
缺點： "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"

缺點： "Flight was delayed for 3 and half hours."

優點： "The staff were great!! So friendly and helpful although it was an hour wait to get to customer service she was very helpful in getting me on a flight hours earlier than the one I was booked on. She was very empathetic to the fact I was supposed to be in Calgary at 10:30am and the flight I was booked on wasn't going to get me there until 11:30pm"
缺點： "All day I had been reset for flights I were going to miss. When I fianally made it to Toronto and I get put on the 3rd flight to leave for Calgary...thankfully for the last noted above. In the end I missed my ride from the airport and had to rent a car. It made for a very long day!! Although the staff were friendly I just felt shuffled all day"

優點： "Ease of service and efficiency."

優點： "everything"
缺點： "no entertainment"

優點： "Crew, attitude, entertainment, everything"

優點： "Entertainment still free with behind each seat screens still."
缺點： "Only one security line to U.S. connections in Montreal Trudeau, which was slow and disappointing as both my wife and I are Nexus holders and usually enjoy relaxed screening in shorter lines."

缺點： "Didn't board as I missed the connection."

缺點： "No vegetarian options"

缺點： "Horrible customer service from check in through to the flight attendants. Needed to download app on my phone for an international flight in order to watch movies. Was very unimpressed with the experience."

優點： "It was OK but it had to be better than the flight to Canada which was delayed 24 hours (just for bad measure). It's a cheap flight and AC warn that the "in seat" screen is no longer provided so criticism on this basis is a bit silly. I noted that the free iPads in Premium Economy provided more films but they were so dated!!! Food in PE was much better as was the general service. It cost quite a bit in the "Auction" but it was worth it I think."
缺點： "This relates to the outward trip when we only found out at the check-in that the plane was postponed to the following day. OK, we were put up in a hotel for the night but 24 hours there was not the best day of my life. I wasn't too impressed with the hotel."

優點： "Great timing of flights to arrive in afternoon. Also liked flying on the 787. Service was great as there was always someone checking to see that you were comfortable."

優點： "Food, service, seat (Business class), aircraft"
缺點： "No internet connection"

優點： "Constant supply of food"
缺點： "No entertainment on seats"

缺點： "Air Canada offers this flight DAILY. Yet somehow the boarding was the most excruciating tedious I’ve had to endure. Passengers who needed assistance boarding seemed to have to deal with haphazard organisation, and the fact that they seemed surprised so many people brought carry-on luggage that the bins filled up is laughable. Changed my return flight to Alaska Air."

優點： "The young kids really enjoyed the multi-player video games that were offered on the plane. The windows were really cool too! The amount of light/color coming from the windows were adjustable with the press of a button. It was the first flight for the younger kids, and they loved it!"

優點： "Nice to see some older flight crew members."
缺點： "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."

優點： "There was good food and entertainment"
缺點： "I'd like better vegetarian options for food though"

缺點： "I don't have any complain about the flight. It was average or a little above average. I just couldn't sleep well probably because the head rest is too high or what. But I'm 5 feet 7. The pillow can be improved as well (firmer)."