每天清潔，並在 維也納飛往 台北的機艙內安裝HEPA高效濾網
過去72小時內搜出維也納到台北 最便宜的單程機票價格是NT$12,878，來回機票價格是NT$18,393。 最熱門的航線是從維也納國際機場飛往台北市 臺灣桃園國際機場，過去72小時內找到此航線最便宜的來回機票價格是NT$12,878。
優點： "Everything was amazing! Crew was helpful, thoughtful and kind."
缺點： "Nothing. It was great. Strongly recommend."
優點： "Very friendly and accommodating crew."
缺點： "The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves."
缺點： "The flight had a lot of background noise from the plane. I couldn’t hear what the attendants were saying."
優點： "The crews were very kind and helpful."
優點： "All exquisite dishes they served were excellent !"
缺點： "The person who assisted me to check in didn’t even know about Global entry..."
缺點： "Cabin crews need to learn how to smile."
優點： "Seat in biz on 380 was comfortable. Crew good not great."
缺點： "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."
優點： "Spacious leg room."
缺點： "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
優點： "The food the service and flight was great"
優點： "Very comfortable and nice atmosphere"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Boarding was quick as i've come to expect from DFW."
缺點： "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Everything was excellent crew was very helpful"
優點： "Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues."
缺點： "That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example."
優點： "服務 電影 雪糕"
優點： "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
缺點： "Can’t think of any thing"
優點： "The seating on this plane was super spacious and comfortable- leg and seats. Also the seatbelt gave real room. The plane was cleaned; crew friendly, food delicious- featuring semi- famous chefs and well ventilated."
缺點： "Flights should enter from back to front that way you're not waking over people to get your seat.-"
優點： "Great airline, roomy seats and they don't nickle and dime you like other airlines."
優點： "They give a lot of food and the 12 hour flight was comfortable"
缺點： "Limited selection for entertainment"
優點： "Great crew, good food selection."
缺點： "Everything was good"
優點： "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
優點： "Boarding and crew"
缺點： "Lost luggage"
缺點： "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
優點： "Great meal compared to other local airlines. Comfortable."
優點： "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."
優點： "The friendliness of the crew and the comfort of the seat + size of the screen"
缺點： "Possibly more food options could of been better, only had western or Japanese option"
優點： "There was more leg room than most airlines, friendly staff, and good movies and food selection."
缺點： "Airplan so old and ac not work super hot."
優點： "The small plane from Toronto to Chicago was operated by American Eagle. The airplane is a small. I do not have leg room, but overall it was a decent flight."
缺點： "Small airplane"
優點： "Food, lavatory experience"
缺點： "Small carry and carry on bag"
優點： "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Great flight.The service was excelent.There was always a stewardous walking around and asking if you needed anything.Japan Aitlines is definitely one of the best in the world."
缺點： "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
優點： "Seats in cos are comfortable and plenty of leg room compare to US airlines. Food selection is very good as well as the service. Flight Attendants were very friendly and attentive. Will fly JAL again!"
優點： "The crew were all exceptionally pleasant, helpful."
缺點： "I didn't care at all for the food."
優點： "The stewardesses were wonderful-kind, considerate and hardworking. Great meals and constant attention offering drinks. The movie choices were terrific. I stayed up all night watching top flight movies that I had not seen. I would love to travel with them again!"
缺點： "Nothing- except maybe the long trip. But if I have to take this long trip, I'd take it with them!"
優點： "Japan Airlines is very good. They have good service, safety, and customer care."
缺點： "Economy seats are a bit tight."
優點： "Very clean. They check the bathroom pretty often un-like AA. Good food."
缺點： "I always prefer this airlines."
缺點： "Could not enjoy the music and NHK news on the plane."
優點： "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."
缺點： "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."
優點： "Premium economy is marginally better than economy in terms of seat."
缺點： "Probably worst food ever on a flight. Crew, from Hong Kong, struggled with either Jaoanese or English."
優點： "Japan Airlines was a pleasure, from beginning to end & in between. The flight attendants emulate joy in their service to others, they are observant to the clients' needs even before they are asked for help. In a long flight such as this was, it was obvious that they also tend to the comfort of the passengers by ensuring that the restrooms are always clean & presentable. Will fly them again whenever I have the opportunity."
缺點： "Can't say that I have ANY complaints at all!!"
"I loved both the ground and flight crews. They're so patient and willing to accomodate us and help solve problems. I only wanted to suggest if they can give us more new or not so new movies to watch."
優點： "The crew was awesome. They went above and beyond."
優點： "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
缺點： "The space is really tiny. The screen also tiny."
優點： "Well maintained plane, nice staff and over very comfortable."
缺點： "The wifi worked only 1 hr of the 3 hrs I bought"
優點： "Excellent service from the cabin crew."
缺點： "The Japanese (Washoku) breakfast was not as good as I expected."
優點： "Seat not comfortable crew was amazing"
缺點： "Comfort in seat"
優點： "I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good."
缺點： "It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well."
優點： "Seating was fine"
缺點： "If flight cost less lol"
缺點： "Less announcements to interrupt the entertainment."
優點： "The crew was fantastic and the food was very nice."
缺點： "It really would have been nice to have a vegetarian option!"
缺點： "Old man next to me couldn’t keep his arm on his side."
優點： "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
缺點： "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
優點： "I enjoy ANA and choose to fly with them, normally a good flight"
缺點： "All our issues were another passenger, not ANA’s fault"
缺點： "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."
優點： "Great food"
缺點： "Leg room"
缺點： "Great staff and food for a plane."
優點： "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
缺點： "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
缺點： "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
優點： "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
缺點： "How loud and aggressively the toilet flushes."
缺點： "Nothing. It was perfect. Comfortable, cute stewards"
缺點： "It was too hot in the plane. The plane lacked individual cooling control. We mentioned how warm it was to the flight attendant. It did cool down momentarily, but remained uncomfortably hot the remainder of the flight."
優點： "Flight was ok"
缺點： "Again I had a problem with water bottle, I asked small water bottle but they didnt give me one and i asked if they can fill my 2,5 yo water bottle they only fill it half. I asked again for water hours later and they said I need to wait because they will serve dinner (which is 30mins later) This is just very unpleasant experience and I felt like a bad person asking for only water"
優點： "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
缺點： "Same repeating music"
優點： "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
優點： "Good service"
缺點： "baggage was broken."
優點： "More space than usual between chairs. Crew is friendly."
缺點： "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
優點： "The attendants are all courteous and respectful."
優點： "crew was professional and very attentive and beer and wine and ice cream on the flight"
缺點： "wish they had more movies choices from the u.s."
優點： "Meals are excellent at Nippon, stewardesses so helpful and charming."
優點： "The flight attendants were extremely attentive and courteous"
缺點： "The meals were awful"
缺點： "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
缺點： "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."
優點： "Lots and lots of meals and snacks. I was worried it would be an issue on such a long flight but every time I took a nap, they came back with food or snacks!"
缺點： "Seat would not recline. That should be standard. My back was sore after trip."
優點： "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
缺點： "The food. Though it's Halal but very poor quality you should have to improve it."
優點： "Almost everything was good"
缺點： "Check in was complicated."
優點： "Good service Soft landing Clean"
缺點： "Not really"
缺點： "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
優點： "Everything is perfect!"
優點： "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."
優點： "Good food and service"
缺點： "Delay too much time"
缺點： "Limited number of movies"
優點： "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"
優點： "Best leg space, new air crafts, kids gifts"
缺點： "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"
優點： "The flight crew was definitely the best part of the flight! Not only did it seem that all the flight attendants were highly attractive - but, they were also extremely attentive throughout the flight AND they did it with enthusiasm & smiles! What a remarkable group of service professionals!"
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
優點： "The food was excellent and the flight attendants were courteous and thoughtful."
缺點： "I slept through a meal."
缺點： "Boarding bridge was not available at Narita airport. Stairs (trap) to ground were tough for my mother who has bad legs."
"Everything was wonderful but the only thing is the kids running around and screaming. Other wise, I am very satisfied."
優點： "The food was awful. Cold sandwiches all the way. Frozen drinks. No hot drinks at all."
缺點： "Change the variety of the food same as other airlines do"
缺點： "Thank you"
優點： "Plenty of movies/shows to watch. Food was pretty good too."
缺點： "It was too hot in the cabin with no fans overhead. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time."
優點： "-Flight staff -Flight entertainment"
缺點： "-Last hour gate change -Parking lot instead of gate (both in Wien and Istanbul) -The answer of counter person about the crowdness"
優點： "They give me windows seat. Problem give Aaisle seat to handicap. Old man can’t move nowhere’s ever time I like go bathroom waited someone help him crews members are rude I requested it’s hard. Nobody care my priority 30 min waiting then I use restroom. Disappointed Los Angeles to Istanbul uncomfortable journey"
優點： "Crew were so patient"
缺點： "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"
優點： "Crew was very kind"
缺點： "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
缺點： "Same problem as the first segment (see above)"
優點： "All the flight attendants were very nice and helpful. The food was pretty good. The movie selection helped the flight go by quickly."
優點： "The crew was really polite and the food was amazing, my favorite part was the dessert!"
缺點： "the bathrooms were cleaned. the service was not satisfying. the food was not edible. also, the plane was sticky!"
缺點： "Dealy my flight"
缺點： "They refused to print my boarding pass when I made to the counter on time. Because I didn't have a boarding pass I could not make the flight and had to rebook for 3 days later"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "Great experience for my first international flight."
優點： "Easy check in online, staff onboard very pleasant, good varied food onboard"
缺點： "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"
缺點： "My luggage just disappeared on a flight from VIE to Istanbul. Those lost baggage handlers are totally unmotivated also. No explanation at site, barely any email follow up. That's it????? Also on the way back they took away cameras. My professional camera and lens equipment was handled poorly, thrown around carelessly and the lens got damaged. I am quite unhappy with this airline"
優點： "Crew was solicitous and cordial. Movie choice had too many that seemed like they would have guns. I did find a couple of films to my liking, however."
優點： "Service and food - real silverware"
優點： "Turkish Airlines I usually pretty good (I fly them a lot), the boarding was fine and the crew OK (as usual they are pretty short in English)"
缺點： "Food was really not very good. Pasta was undercooked and barely warm. Entertainment was pretty mediocre with old films, very limited selection and no control (just channels). Last but not least Turkish needs to update their policies on electronics, I was reading a kindle on Airplane mode, but was forced to turn it off. This is over the top and no longer required on many airlines. Time to modernize attitudes here."
優點： "So quick boarding"
缺點： "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"
優點： "aircraft was clean and well maintained, generally good service on board"
缺點： "Flight was delayed due to weather in Istanbul, information provided to passengers about delay and options was nonexistent"
缺點： "Old air planes, bad airport instantly, not attractive food."
優點： "The crew was friendly and the food was good. Being from the US I was not expecting food in a 2.5 hr flight!"
缺點： "The seats were not as comfortable as in the Airbus for the transatlantic flight."
優點： "Good overall service"
缺點： "The staff could've been more patient"
優點： "on time, pleasant flight"
缺點： "no issues"
優點： "Love this airline!!"
優點： "I don't understand, national flags so minimum information to passenger to found connection flight gate in Istanbul airport. No passports controller, no one person. Finally i found may gate..in have seated at boarding lounge, after that we must que again, they make passport control..wasting time."
優點： "On time and the crew very friendly"
缺點： "Boarding was not very well managed. They did not stick to the proper sequence."
優點： "Entertainment options"
缺點： "There was no food for me and my wife. I don't eat Beaf or Fish and wife is a pure vegetarian. We placed our special order during booking but were told that we had to inform the airline 1 day before to make special order booking. Leg space is very less in flights."
優點： "Crew were pleasant and did a superb job of making passengers feel welcome."
缺點： "My gripe is mostly with the ground staff. I was happily sitting in the lounge drinking copious amounts of hot tea due to an illness when my flights status changed on the monitor; "go to gate", it read. When I dutifully arrived at the gate, what was happening? Absolutely nothing. I sat there shivering for another 30 mins before boarding, my heat source (the tea) removed. The moral of the story is that a passenger's time has value, DO NOT waste it. In my case, the cost was physical agony of freezing on a mediterranean island in the summer while wearing 2 shirts, long pants, and double socks. If the ground staff did everything to procedure and are thus faultless, then the procedure is reprehensible and should be updated."
缺點： "Crowded -/ entertainment equipment bad"
優點： "Crew was very nice"
優點： "They answered the phone quickly."
缺點： "I wanted to cancel my flight on Turkish as I was concerned about safety after the terrible attack there at IST. I was told that TK were changing tickets and issuing refunds for a period of 7 days after the attack - and I was scheduled to fly on day 8. They refused to refund or change - all they would say are 'fare fules' - 'fare rules'. When I passenger has a concern over personal safety, and in the aftermath of a large scale lapse in security at their main hub, they should be more understanding and not stand by their arbitrary 7 day rule."
優點： "Excellent service. Very good food. Amazing for a 2 hour flight. Full meal instead of brezels."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Entertainment was great. Free checked bag was nice. Food was very good. Cocktail service was very good."
缺點： "Still a tight space. US to Europe by going several hours out of the way to Istanbul still doesn't make any sense."
優點： "Up to date movies!"
缺點： "Crew need to smile a bit."
優點： "All very nice"
缺點： "Boarding was unorganized."
缺點： "My first flight was late which made me miss my connecting flight. The ground was horribly rude and it took over 4 hours to get me to a hotel along with at lie ask 50 other people."
優點： "The food was exceptional! The staff was always accommodating. Attention to the details was appreciated."
缺點： "No applicable"
優點： "Thats awesome"
缺點： "All personel it was good."
優點： "fOOD WAS GOOD"
缺點： "didn't LIKE THAT I DIDN'T GET AN AISLE SEAT AS I WAS ASSIGNED."
優點： "The food with Turkisj airlines is always amazing. Service is great. Cleanliness always kept up through the flight"
優點： "Food and entertainment"
缺點： "Always delay and let to flight ... Not respect the time"
優點： "A real plug under each seat seat pitch better than most airlines No-fuss attitude makes things easier in general"
缺點： "cleanliness is a different standard from, say, Lufthansa but not botheringly so. Turkish telecom wastes your time in trying to get on the Istambul Airport wifi - impossible."
優點： "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
缺點： "I flew economy and all was good and appropriate to the level."
優點： "Muslim food"
缺點： "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
優點： "Good amount of space on the plane, lots of movies to watch, good food and drink."
優點： "Customer care was super supportive"
缺點： "Inflight sandwiches"
缺點： "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
缺點： "Crew members in Amsterdam were very rude and disrespectful"
缺點： "Fix the damn KIOSKS at Vienna!"
優點： "Just as I expected. And I made my last connection easily."
優點： "Friendly crew"
缺點： "KLM lost one piece of my luggage"
優點： "The flight crew was so friendly and the food was really good."
優點： "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
缺點： "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Good food, friendly service"
缺點： "More trash pickup; only one round of beverage service"
缺點： "Turn the lights on early making it hard to sleep"
優點： "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
缺點： "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "The constant smile conferred by flight attendants through the entire flight."
缺點： "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
優點： "short, sweet and to the point. 1+ hour flight is usually an easy hop."
優點： "Very pleasant, professional crew"
缺點： "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
優點： "Was happy to pay extra 45.5 pounds for laugages which was hidden"
缺點： "Not happy to pay extra money for my case"
缺點： "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
優點： "Crew was great, very nice"
缺點： "Not enough legroom"
優點： "Good selection of movies."
缺點： "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
優點： "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
缺點： "Nothing to say"
優點： "Nice flight ...was comfortable travel ...good food.Thanks"
缺點： "No such things"
優點： "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
缺點： "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
優點： "Overall everything was ok."
缺點： "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
優點： "Great service"
優點： "Friendly staff, good service and on time departure/arrival."
優點： "Very friendly service!"
缺點： "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
優點： "Flight was on time and quick and comfortable"
優點： "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
缺點： "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
優點： "staff was fine"
缺點： "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
優點： "Arriving more or less on time"
缺點： "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
優點： "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
缺點： "As above"
優點： "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
缺點： "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
優點： "Spacious cabins, friendly service"
優點： "Service was good"
優點： "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
缺點： "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
優點： "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
缺點： "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
缺點： "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
缺點： "I missed my flight because of MU"
缺點： "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
每天清潔，並在 維也納飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 維也納飛往 台北的機上會提供口罩
從 維也納飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 維也納飛往 台北的彈性機票