Too many issues with my CPAC machine. Trying checkin online.
flight never left origins of travel
優點： "The seat was comfortable, the food was delicious and the aircraft was clean."
缺點： "Boarding was awful. The staff definitely need better training at adapting with the Covid 19 situation. Especially, when it comes to unexpected occurrences regarding test certificates and sudden new regulations. Not everything is always black and white and not everyone has the same capacity to afford rebooking flights or re-testing. Treatment of foreigners in general at the LAX airport, on my flight at least, were unprofessional and inconsiderate. I generally like flying with Japan Airlines but after what I have seen and experienced personally I’m not so sure it is still one of my number one airlines to fly with anymore."
優點： "Was able to get to get to Narita Airport."
缺點： "Okay and not any issues."
優點： "Happy crew."
缺點： "more selection of hollywood movies"
優點： "The crews were very kind and helpful."
優點： "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
缺點： "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."
優點： "Spacious leg room."
缺點： "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Friendly diligent staff"
缺點： "No announcement to acknowledge the bumpy ride"
缺點： "Bad seat near bathroom. Smelled like pee entire trip"
優點： "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
缺點： "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."
優點： "Best airline I have ever flown."
優點： "I had a pleasant flight experience with JAL. Nothing to complain about."
缺點： "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."
優點： "Courteous cabin crews, must be from Japanese culture."
缺點： "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."
優點： "Excellent and original Japanese meals"
優點： "Service was excellent!"
缺點： "It was a great flight!"
缺點： "BA flight with poorer screens and food than JAL"
缺點： "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
優點： "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
優點： "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."
優點： "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
優點： "Comfortable flight, polite crew, good selection of movies"
優點： "Extremely kind staff, spacious seating, good food and great entertainment. You can only make an 11 hour flight so good but they did it"
缺點： "11 hour flight! Can't do much about that"
優點： "Everything was perfect! Thank you for a great experience!"
優點： "cost performance"
缺點： "non-flat seat"
優點： "Everything about the Japan air portion of our trip was excellent."
缺點： "No problems whatsoever."
優點： "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
缺點： "Food was extremely disappointing"
優點： "Enjoyed the greeting, politeness and food"
缺點： "More English speaking would be preferred"
優點： "Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future."
優點： "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
缺點： "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
優點： "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
缺點： "Nothing really."
優點： "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"
優點： "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
缺點： "Not a darn thing...."
優點： "I had only 30 minutes transaction time at Busan airport, and was not sure that I could catch my plane. The crew at the airport were very helpful, and a lady brought me to the security gate, and run out and checking in for me. With their help, I was able to catch the planes and arrived my destination on schedule. Thank you so much."
優點： "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"
優點： "evening flight. not too crowded"
缺點： "delayed by 1 hour meal was so-so"
優點： "Great 12hr flight"
缺點： "Loved everything!!"
Everything is good and the food is delicious. All the staff are very friendly and always ready to help. Will definitely fly with ANA again.
缺點： "You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again."
優點： "Crews were friendly and helpful. I never had economy seat that goes as flat as theirs. I liked the safety instruction video."
缺點： "They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better."
優點： "Entire crew members, food, hospitality & aircraft."
缺點： "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."
優點： "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
缺點： "Less delays"
優點： "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
缺點： "Not much"
缺點： "They should’ve let us wait in the boarding room instead we all waited in the flight cabin, in our seats for 5.5 hours during the entire time of the flight delay. It was really terrible."
優點： "Crew was good"
缺點： "The way they board"
優點： "Staff was great!"
缺點： "Food wasn’t the best."
優點： "Service, entertainment , drinks, everything! Very good!"
優點： "Crew were very hospitable"
缺點： "I was seated at the exit isle, ample of leg room, but the seats were very narrow. I barely fit into the seats. I noticed the seats behind had smaller arm rests so they had more space. The movies on board need upgrade."
缺點： "After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA"
優點： "Great service, on time."
缺點： "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
優點： "Staff and crew were great. Very accommodating."
缺點： "I unfortunately got placed in the middle of one large person and one person who had a strong body odor. Unfortunate but it happens."
優點： "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Food is good. Entertainment options are fantastic"
缺點： "Seats are very very narrow"
優點： "Service was excellent. Crew did not accept tip. Food could be better."
優點： "Good service"
缺點： "baggage was broken."
優點： "Overall comfort was good"
缺點： "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"
優點： "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"
優點： "Good communication, food and services"
優點： "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
缺點： "The in seat entertainment was a bit clunky"
優點： "attendents were very friendly and very accommodating."
優點： "Crew very helpful and reassuring though plane late on arrival in tokyo."
缺點： "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."
優點： "Meals are excellent at Nippon, stewardesses so helpful and charming."
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "Flight attendants walk up and down the aisles paying attention to everyone's possible needs. They're looking to be helpful."
缺點： "Nothing really."
優點： "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"
優點： "Good food and service"
缺點： "Delay too much time"
優點： "Very awesome and polite crew. Exact reason why I chose ANA"
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "Nice crew, clean lavatory"
缺點： "Had a chance to select seats only for return flight Seats were too narrow"
優點： "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
優點： "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."
優點： "Messed everything up!!!"
缺點： "Messed everything up!!!"
優點： "As long as I didn't fly on united"
優點： "Great star wars vessel. Very attentive staffs and flight attendants."
優點： "I got to my destination on time with my luggage"
缺點： "Decent flight but not the seat that I wanted. Window seat without a window. Emergency exit seat which is supposed to have leg room but didn't because of emergency door. Taking some over the counter pain medication helped this and made the flight bearable. Fewer storage options."
優點： "The space, movies, & comfort"
缺點： "The food selection."
優點： "Very friendly crew both on the ground and in the air."
缺點： "Entertainment options (movies/TV) are rather limited and mostly not to my taste. Entertainment was also the same on the flights there and back, meaning that on the second flight, there was even less choice."
缺點： "Missed connecting flight due to delays from first flight"
優點： "Everyone was super polite"
優點： "Staff was friendly, Aircraft was clean and tidy."
缺點： "Food was poor, there was no space, even domestic flights have more space than this one.!!"
優點： "Everything accept the food selection."
缺點： "It would have been better if we had more selection of food, it's a minor issue and what do you expect if you know you're flying on a Japan airline. I just wish they would have a little more selection gear toward American food. :-)"
優點： "I will try and avoid Narita airport, and Ana again. You have to climb a number of stairs with your carry-on off the buses, and then have to go through security again, it's a hassle. I'll prefer the ICN or other airports which are more travel friendly."
缺點： "super crowded, bad food, bad landing."
今天12/27Br0076班機 出包，還說自願退票只退稅。 昨晚上臨時收到訊息，11/27班機改11/28班機回來，讓我們要在週日趕回台北的旅客，只好在晚上11點多，在買兩張不是長榮航空班機，趕回台北，結果ㄧ下台北，就接到訊息，班機BR0076做調動，改為原班機11/27下午3:50正常。 1、請問ㄧ下，昨晚上硬要我們乘客接收11/28班機回台北，沒有在多booking飯店要怎麼辦？要趕回台北的要怎麼辦？ 2、我們給旅行社辦的機票，在今天下午，打電話說，長榮已在改回11/27班機原時間回到台北， 3、很趕的已在昨晚半夜，只好趕著，在買2張不是長榮航空的機票，趕回台北。 4、確在台北接收訊息，以改回原日期原時段。 我們以趕回來的旅客，長榮告知旅行社，不能退費，因為以改回原班機。說只能自願退費，只退稅金。 說是長榮航空告知，兩顆球踢來踢去，沒有辦法全額退費。也沒人可以處理這些問題，妳們說爛不藍，我都快氣炸，很想告知媒體做報島，這樣的行爲對嗎？
Lord Jesus Christ help me please.
Lord Jesus Christ help me please.
缺點： "instead of gluten biscuits, peanuts or popcorn could be offered"
優點： "Crew was very friendly. Flight was on time. Meals were good. Will be flying with EVA again"
優點： "Cleaner and better service by flight attendant than other US flight company."
缺點： "Smells of food is strong. When I don’t have appetite and feeling sick, the smell makes me feel sick more."
缺點： "Flight attendants are always to try to speak in Chinese."
缺點： "First time flying with EVA and was better than I expected. Crew was super friendly. I had a layover and flight was always on time."
優點： "Spacious and comfortable"
缺點： "Food was pretty bad"
缺點： "They hold us for 1 hour in a hot area while waiting to board the plain instead of letting us stay in the waiting area"
缺點： "Better movie selection"
優點： "I paid an extra $150 and the seat was tiny, yes had extra leg room, but regret paying the extra $."
缺點： "They made me move 1lb into my main checked bag from my carry on. The weight for carry ons is hardly anything and they didn’t check the weight of my friends."
優點： "Crew was great and were timely in boarding and deplaning processes. They were willing to help when asked."
缺點： "As a 6’ tall, broad shoulder individual the seats were narrow and there was not much leg room. Fortunately there was an empty seat directly next to me which afforded me some space."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "The seats were very comfortable."
缺點： "It was very difficult to understand the flight attendants, flight was very bumpy and it was delayed about 2 hours in all. We had to deplane in Taipei, and then sat on the tarmac in NYC for another 40 minutes."
缺點： "More legroom, but what do I expect in economy?"
缺點： "can maybe be a little bit less strict on luggage weight"
優點： "Friendly crew and comfortable seats"
缺點： "Food was not great."
優點： "crew was amazing and plane was comfortable"
優點： "The crew was very attentive and the seats were comfortable."
優點： "Good service ground staff. Washrooms are clean."
缺點： "Flight attendant on economy not friendly. Seats were a little tight. Don't offer drinks or water during the flight which is normally done every 1-2 hours."
缺點： "Seats could be more comfortable. There's no reason for a 16 hour flight to have rows of three or more seats with barely any room to move or stretch out."
優點： "The crew were great the food was nice."
缺點： "seats 26A and 27A are terrible seats. The seat divider is 4-5 inches wide and protrudes in to the footwell. When the passenger in the forward seat places his seat all of the way back. It is almost impossible for the person in these seats to get out to the aisle."
優點： "Efficient boarding and crew."
缺點： "Food not the best."
優點： "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "Was asked to put away iPads while other passengers kept out their iPhones- told the iPad mini was "too large to keep out" and asked to put in the seat back pocket for safety."
優點： "Well apointed aircraft, good food, individual games and movies made for a seemingly short flight."
缺點： "Both travellers are 6 feet. A litle morleg room would be nice. But there was more than any US domestic flight."
優點： "Cute and friendly flight attendants. Food was very tasty. Seat were amazingly comfy - no probs with sore bottom. Cabin area clean. Check-in was very easy."
缺點： "Think seats maybe 1-2" (2.5-5cm) closer than Asiana - knees hitting seat in front and if person leaned seat back, it would hurt."
缺點： "Delay for 1 and half hour"
優點： "The crew was very friendly and fast help with passengers needs."
缺點： "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
優點： "Ok food. Snacks were good. Crew was kind and professional. I would fly EVA again"
缺點： "As with any flight there could be more leg room. I had a large man behind me and I felt bad putting my seat back because of his legs."
優點： "I liked nothing"
缺點： "In spite of JFK airport shuting down due to Storm Grayson, EVA airline refused to cancel the flight until 1 hour before the time of departure! They wouldnt listen to my requests to change flights until it was too late. JFK airport put out a notice at 7:30PM stating that they woukd be closed until 7am the next morning. However, i recieved an email from EVA airlines AND Kayak around 9 PM stating that my flight was on time... the airport was closed!! Terrible organization... overall a really bad experience."
優點： "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
缺點： "Chairs in economy are not the most comfortable"
優點： "Great food, entertainment options and personal space"
缺點： "Crew left something to be desired. Didnt check on anyone or "make the rounds", I had to get up and seek them out. Went almost 12 hours between meals and seemed annoyed when I asked for food"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches."
缺點： "The food could have been a bit more exciting, but it was solid."
缺點： "Be on time. 3 hours delay"
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class"
缺點： "not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time"
缺點： "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."
缺點： "flight always late as usual"
優點： "Cathay pacific is the best airline"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "On time, safe, standard service"
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "Food. Space."
缺點： "When the front passage reclines, the TV screen was too close for comfort."
優點： "The airline stewardess are nice Smile"
缺點： "The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "I paid for extra legroom so the seats were fine. The staff was fine."
缺點： "I flew United, not Cathay Pacific. The food. I have had much better food in all five other International trips I have taken in the last year."
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
缺點： "Worst flight experience ever-"
優點： "16 hr flight on time despite 18 inches of snow in Boston."
優點： "Easy boarding, good entertainment. Great crew."
缺點： "Long flight to easy to complain about something. But really no problems here"
優點： "The Stewardesses were polite"
優點： "I received more than expected"
優點： "Superb crew and excellent service."
缺點： "Food options"
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
優點： "Great crew. Super friendly."
缺點： "It's not pleasant traveling in economy which is true for all airlines now a days."
缺點： "1-hour delay due to inclement weather"
優點： "not a full flight so obviously more comfortable"
缺點： "did not like having to deplane then reboard"
The service leaves much to be desired.
優點： "Comfortable seat."
缺點： "Crew seemed to be having an off day. Not as organized and we’re rushed."
缺點： "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."
優點： "Food and service in business class were splendid."
缺點： "Absolutely nothing"
優點： "On time"
缺點： "Not enough leg room"
缺點： "Same problem as the first segment (see above)"
缺點： "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"
優點： "The flight crew was friendly and kind."
缺點： "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."
優點： "Nothing is changing, they need to make some adjustments"
缺點： "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
優點： "The food and entertainment was good. The crew was very nice."
優點： "Airplane crew was amazingly friendly and helpful"
缺點： "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
優點： "Staff was very friendly. Good was great. I was actually comfortable during the flight."
缺點： "It's a long flight. But that's unavoidable."
優點： "Excellent check-in and in-flight service"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "Line for Lugage Check'in was the same regardless of online checking, which make me to think why bother to check online."
優點： "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"
優點： "friendly people. good food. top notch service"
優點： "Good food and service"
缺點： "A little turbulence"
優點： "Great attention and kindness from the attendants"
缺點： "The cabin was very very hot during the flight."
優點： "Great experience for my first international flight."
缺點： "Business class seat was flat but slanted."
優點： "Good selection of entertainment, comfortable seats."
缺點： "late boarding"
優點： "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
缺點： "There wasn't nothing that I didn't like . I love me some Turkish airline."
優點： "Good food, very polite and attentive staff."
缺點： "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
缺點： "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."
優點： "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
缺點： "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."
優點： "Good flight service. Nice STAR lounge in Milan"
缺點： "On line check-in does not remember frequent flier info."
優點： "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."
優點： "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
缺點： "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
優點： "Everything was appreciated"
優點： "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
優點： "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."
優點： "Good food, great crew."
缺點： "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "Checked bag got ruined, servie was terrible"
優點： "Quick, easy, and friendly staff. The seats were comfortable and the boarding process was fairly quick and painless."
優點： "emergency row had plenty of leg room."
缺點： "don't recall getting an email reminder to check in ahead of time, so did when i arrived at airport... i guess this resulted in the emergency row seating, which, while having plenty of leg room, apparently is the least important when it comes to service. overlooked several times, my peers and i in the row had no food choices, and were given what was leftover, often lukewarm."
缺點： "Always same food each time bad experience"
優點： "Food was excellent"
缺點： "Seats a little cramped"
優點： "I enjoyed the tasty meals:)"
缺點： "Short space for legs"
優點： "The service was excellent. It will be the airline for me the next time I am going to Europe"
優點： "Being on the flight was great. The plane was very nice, the food was great and the service was wonderful."
缺點： "If you want to change your flight they DO NOT work with you. You have to appear in person at the airport when this may be a huge inconvenience for you. Also, they do not speak very good English, so, it takes forever to get your message across. If you have any issues at all this could create a nightmare. They canceled our return flight and when I finally got a hold of someone they kept blaming it on me saying that I canceled the flight. You just can't understand them it's super frustrating."
優點： "Entertainment was good"
缺點： "Got sick from the food on the plane. Customer service was obscenely terrible, i will never fly Turkish again. (The crew was alright though)"
缺點： "They let passengers on who were not supposed to be on the flight. Consequestnly the flight way massivle delayed as they were trying to sort out the mess with the numbers, wrong passengers. they deboarded one passenger and asked everyone to search their overheaed baggages for foreign things. caused a scare among the passengers but wast fully explained. boarding was very sketchy and felt unsafe, unsecure."