每天清潔，並在 福州飛往 台北的機艙內安裝HEPA高效濾網
過去72小時內搜出福州到台北 最便宜的單程機票價格是NT$11,064，來回機票價格是NT$14,908。 最熱門的航線是從福州飛往台北市 臺灣桃園國際機場，過去72小時內找到此航線最便宜的來回機票價格是NT$7,745。
優點： "TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight."
缺點： "Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot."
缺點： "Wine ran out at the first meal - they only had 5 red and 5 white for the whole plane for a 13 hour flight. No hard alcohol at all so I couldn’t have my G&T to help with sleep. The food was definitely not anything special - the chicken and potatoes was potatoes with sauce and one nibble of chicken."
優點： "Cabin crew were great."
缺點： "Unpacking wet clothes from one of my bags. It must have been left out in the rain somewhere. I filed a separate complaint with Delta."
缺點： "I wasn't on it"
優點： "Cabin crew support for food."
缺點： "Availability of limited Bollywood movies. Expecting English subtitles for Hollywood movies"
優點： "price, considering have the price are tax and fees, it's a great deal. plane, new equipment, 777 with modern entertainment crew. amazing how they been over backwards to satisfy a few disgusting rude middle aged male Chinese travelers."
缺點： "stereotypical Chinese travelers. rude abusive loud, they warn their reputation layover, 6 hours for flights between major cities seems excessive. hub in gaungzhou stinks"
優點： "Flew Business class from SIN to CAN. Seats were OK, crew was very attentive and eager to please. Food was good."
缺點： "Seat did not go back as far as I would have liked"
優點： "Did not get online seat selection and online check in. Not satify at all with customer service over the phone."
優點： "Food and beverage service was class. In-flight movies were decent. Flight was smooth and faster than projected."
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
缺點： "I'm small, only 5' and very surprised by how little legroom is available on the A321 plane from CAN to ICN...a much taller man sat on the aisle seat and had to keep one knee out at the aisle during the flight."
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
優點： "The flight was long but its was in a good area to sit in"
缺點： "Lack of entertainment"
優點： "Reviews were terrible, but this was better than most US airlines I’ve flown."
缺點： "Entertainment was lacking but it’s not a big deal. I just work or read."
缺點： "They didn’t have Wi-Fi on board"
缺點： "Besides the flight from Guangzhou was delayed for 2 hours due to mechanical issues, my luggage wasn't to be found when I arrived Kathmandu. This is the second time that it happened. The first time was in 2014 and it took them 4-5 days before they can locate it."
優點： "Everyone was very professional and nice. I have zero complaints."
優點： "Cabin crew is helpful, & I noted they are especially attentive to their elderly passengers & those needing assistance."
缺點： "The food is absolutely disgusting. And this from a national airline of a country renowned for one of the world's finest cuisines. It's an awfully long flight & little to eat. Even the packaged peanuts were poor. Also, deplaning at Guangdong requires use of portable stairs & bus to terminal - they don't use the jetways! This is a pain in the butt - and knees for those with any mobility issues."
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
優點： "Good food and very comfortable!"
缺點： "They didn't have individual TV's onr the flight."
優點： "This wasn't a China Southern flight. This flight was serviced by Delta. It was a newer plane with entertainment systems."
缺點： "Flight was delayed. Had to purchase headphones."
缺點： "No one spoke English and too many delays. I missed my flight and stayed in hotel until next flight 14hts later"
優點： "I liked the hospitality and patience that the crew showed."
缺點： "They could have provided with more blankets and pillows because everybody did not get blankets."
缺點： "At the end of our trip, 3 weeks later, we arrived in HAN to make our 3:45PM flight - constantly checking the status to make sure the flight would not be late again. The flight ended up getting delayed 30 minutes, then another 30, then an hour, and longer until the flight was delayed 5 hours total. China Southern employees at HAN wouldn’t move us to new flights and tried to tell us that we would make our layover in CAN despite this flight landing at 11:15 and our flight from CAN leaving at 10:05. We checked online and found there were no flights out of CAN to SFO until 24 hours later, yet there was a routing directly out of HAN. We told the employees it would be useless for them to fly us to CAN because we would be stuck there. They ignored us and told us it was fine and to fly to China. When we tried to explain, the employee simply walked away. We landed in CAN and were met with employees who first told us at 12:30pm flight to LAX the next day was booked full and they wanted us to wait 24 hours. When I told them that wasn’t true, they recanted and said “oh we can get you on the flight.” I asked for compensation since this was the second layover that was missed because of airline failure and a manager at the Transfer Desk told us he could not upgrade us to premium seating because all the seating was sold out. When we finally sat on the 12:30PM flight to LAX we found that not only did Economy have open seats, but so did premium seating. We were lied to by the manager at the Transfer Desk in CAN and when we explained the situation to flight attendants that we wanted one of the open seats they told us no. In addition, during our overnight stay in CAN due to China Southern employees at HAN not switching our routing, we were put in a hotel that smelled of smoke and had water stains in the room. We were woken up early to catch a shuttle back to the airport and when we arrived at the airport to ask for food vouchers to eat breakfast since our layover was longer than 12 hours, we were also told no. Overall I am completely dissatisfied with both flights on China Southern. I was lied to, cheated, and held up over 24 hours in China due to airline mistake and their unwillingness to book us new tickets. I spent hours at airports talking to airline employees and because of these hours spent we should be reimbursed for our flight."
優點： "Smooth and uneventful trip"
優點： "I had a long connection in Guangzhou (16 hours), and airport staff offered me a free hotel stay for this period of time; Hotel turned out to be awesome, I had a nice sleep and came back to the airport well refreshed."
缺點： "Very limited program."
缺點： "on the return flight the headphone female jack doesnt connect well so the sound is terrible. i had to use my earphone but the sound only one side. the food is not as good the depart flight"
缺點： "The flight itinerary from kayak did not show departure terminal so I nearly missed flight. That is a serious flaw in your system so it is unlikely I will use kayak to book flights again. For your information I personally fly over 100000 miles a year. My company spends $60 to $70k per year so I know what good service is. Your service provides cheap flights but little else."
優點： "I was very thankful that the airline made a special effort to help its non-Chinese customers get through customs once in China."
缺點： "The Guangzhou airport is a bit of a disaster. However, that's not the fault of the airline."
優點： "The price was nice and the itinerary didn't seem too painful."
缺點： "They refused to board me; were at a different kiosk to board/check in and were unwilling to accomodate. Was not able to access website to check in online. Hard enough traveling in a foreign country."
優點： "Comfortable seats, great food, nice collection of movies. The flight attendant was very pleasant and accommodating . Great airlines."
優點： "The aircraft layout was one seat right, two seats middle and one seat left. Very private. Blankets and pillows soft and comfortable. Flight attendants very attentive, polite and eager to help."
缺點： "In flight entertainment was poor. Very limited selection for everything. The TV shows featured had only one episode! So if you wanted to see another, too bad."
優點： "On time, promotly service."
缺點： "Our flight was delayed although this might not have been their fault."
優點： "Crew, food"
缺點： "2 of my 4 bags, which I checked in, were broken during my travel."
優點： "The food was edible and the crew was nice. There was an empty seat between me and the lady with baby by the aisle."
缺點： "My bag didn't make it on the plane apparently and I have to wait 2 days for it to come. I don't know what happend or why they didn't put it on the plane. I am very upset!!!"
缺點： "China Southern cancelled the flight, and automatically rescheduled this flight to 4 days later - unacceptable. It took a lot of time to cancel it, and I am still waiting for a refund. (You're welcome for the three month free loan.)"
優點： "Agent failed to forward my meal request but the crew somehow scraped together what I needed."
缺點： "Check in agent attitude."
優點： "Good service"
缺點： "Food no good"
優點： "* lots of leg room even in the economy seats * only 2 seats in the section beside the windows is excellent"
缺點： "* flight attendants a bit cold and business-like * no black "English" tea with milk and sugar * terrible choice of movies - English language movies were rubbish!"
缺點： "Flight to Fuzhou delayed hours, no information given. Flight from Fuzhou was cancelled. China Southern didn't book us on another flight, or notify us. I spent an hour and a half trying to get a substitute flight (which left 5 hours earlier, meaning our layover was 7 hours in the airport). They said they wouldn't charge me this time (?!). The customer service was terrible, but the fact that they cancelled a flight without notification and re-booking was preposterous."
缺點： "The crew didn't smill anymore and serrvuce was bad. Toilet was very dirty"
優點： "Staff efficient"
缺點： "Abit slow at check in with queues"
優點： "Lie flat seats in business class are very comfortable. Got a nice 10 hour sleep on the flight across. Bathrooms are clean and clean smelling and large. Crew pleasant and efficient."
缺點： "Add more entertainment. Add more food, keep the restrooms clean."
優點： "The flight was on time."
缺點： "Check in was all mixed, no CE desk. The plane was about 60% full but they left the best seats with the most legroom, empty. When I tried to move she said it was only available for purchase, no upgrades even to the highest level of frequent flyer. I never saw the chance, stupid policy."
優點： "Everything went smooth and the flight was uneventful"
缺點： "Online check-in did work for me. I had to wait in line for ticketing."
缺點： "Flight delay was a pain from LAX to Nanjing."
缺點： "Better food"
優點： "Nothing terrible"
優點： "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
缺點： "Minor gate change, not a big deal. Really not to much to complain about."
優點： "Liked the price. Good for the price. I had flew with my wife and had 22hr layover. Just with our itinerary and passport, we could get 24hr free transit visa."
優點： "Punctual. Seat space better than most airline"
缺點： "Food is meh"
優點： "New planes"
缺點： "Entertainment selection, regular food and beverages"
優點： "I appreciated that they provided two full meals as well as a sandwich. Flight attendants were also consistently walking the aisles offering water. The movie selection was great. I have a lot of cons written down, but tbh for the price I thought it was comparable with other (domestic) flights I've had."
缺點： "There was definitely someone(s) smoking on the plane - cigarette smoke would waft through the cabin intermittently. Free wi-fi should be made available. My seat wouldn't stay reclined, so I had to push down on it the whole time. I took a flight from JFK to Taipei with a long layover in Taipei. No significant delays, but the boarding process in both areas was unorganized; everybody just kind of lines up in a large mass. Boarding doesn't actually begin until like 5-10 min before the stated departure time, so actual departure is also pushed back. However, we ended up arriving around the stated time so I guess it doesn't really matter."
優點： "We didn’t crash, nothing special about this company. Does the minimum work."
缺點： "Ran out of supplies, bathrooms are not kept up, extra costs for emergencies row. Disorganized boarding process (non existent)."
優點： "Loved the service and entertainment packages on the big screens. The meals are abundant."
缺點： "The provided headphones combine background music and sound equally with vocals drowning the latter out making the audio experience unbearable. I had to use my own headphones for quality sound."
優點： "The flight attendants and ground staff are always friendly and helpful. I get great deals on China Eastern flights.I just went to Honolulu from Taipei for less than $700 USD I just hate that long lay overs come with it."
缺點： "I hate that in order to get great prices flights you have to have crazy long lay overs. For example my flight to Honolulu layer over in Shanghai for 21 hours. Before my flight f4om Ningbo to Taipei, I had a 10 hour lay over. I spent more time waiting for flights than actually airborne. I honestly never enjoy the main entres of the meals on this airline."
優點： "First class is a totally different experience: much better services, designer laundry bag and totally different food selection."
缺點： "Beautiful stewardesses, privacy cabin room, wide selection of wine and food"
缺點： "Baggage lost/delayed"
優點： "Nothing spectacular to mention."
缺點： "Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too."
優點： "The airplane was nice and new, the crew was nice and diligent, and the food was better than last time."
缺點： "The seat wasn't the most comfortable and my seat was hurting half way through."
優點： "Friendly staff"
缺點： "Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines."
優點： "The food was amazing two hot meals and a couple of snacks."
缺點： "Economy is not the way to travel on an extended flight, aisle seat is bearable but otherwise a fail in the comfort side."
優點： "the pleasantries"
缺點： "the unpleasantries"
缺點： "Our flight was longer than planned. No explanation as to why. As a result we missed our connecting flight with China Eastern. They shouldn’t sell flights if they are going to miss the connecting flight routinely."
缺點： "sound of inflight entertainment was not clear, no option for english subtitles, & this was very important because it was a long flight"
優點： "we were on time and it was cheap-ish"
缺點： "customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude"
優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."
優點： "Food was good"
優點： "Everything except the man in biusiness who kept getting up and ignoring the flight attendants"
缺點： "Nothing. To complain about"
優點： "The Price"
缺點： "Most of the airport staff (ICN, KUN) were rude and seemed to not give a damn about your discomfort. they book two separate tickets from ICN to KUN then one from KUN to CNX causing me to deplane retrieve my lugagge and go thru x-rays and security lines, when my original tickets were from ICN to CNX. China Eastern is not ready to fly with the big boys. No Jetway's only air-stairs and busesat most airports, no info placards/signs in KUN. and any fast food would be gourmet compared to China domestic routes. Very, Very uvhappy with Seoul Korea to Chiang Mai flight, Lax to PVG to ICN flight was mediocre at best. NOT, I repeat NOT happy with this carrier in the least.."
優點： "Affordable Quick Boarding"
缺點： "Crew Rude/Not Responsive Smoking Smell REALLY BAD Super cramped seats.... really really cramped"
優點： "The overall service from arrival in Shanghai to arrival in Taipei. Everyone was so helpful and I got good direction from staff because of my language barrier."
缺點： "Just the long wait at the airport but still it wasn't too bad."
優點： "Nothing to say since flight was canceled"
缺點： "Flight cancellation email received three hours prior to takeoff. Airline did not provide a reason."
缺點： "The service on the plane"
缺點： "They lost my bag and didn't know where it was until 4 days after. They were slow and not very helpful."
優點： "It was pleasant, nothing wrong."
缺點： "Everything was fine."
優點： "Not much.."
缺點： "The food, poor selection of movies!"
優點： "Service was good."
缺點： "Was an hour late without much explanation."
優點： "Food is good. Also, providing a real meal during a less than two hour flight is not common nowadays."
缺點： "Departure got delayed. Had to sit in the flight for 30 minutes on the runway."
缺點： "We didn't know movies were available until we saw others' screens when we were exiting the plane."
缺點： "The flight was delayed over an hour and a half and the ground crew were not very helpful or friendly."
優點： "The flight crew on this flight was extemely professional."
缺點： "Waiting over an hour to get a boarding pass. Pudong staff behaves like prison guards. Its so horrible that its comical."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "Chinese have no clue about customer service!!!!"
優點： "I'm grateful we didn't crash or anything. It's not as costly as other airlines, but we learned it's worth it to pay more..."
缺點： "Every flight was significantly delayed (we had two flights to the destination and two flights back home, all via China Eastern.) One was so delayed we barely made our connection, and our luggage didn't make the connection at all. So, we spent nearly 2 days on vacation without our belongings. The return flight was so delayed that we did miss our connection, and had to spend the night in Shanghai. China Eastern's staff in Shanghai handled it VERY poorly. They were rude, refused to give us instruction, and we spent hours in the airport trying to figure out which bus to take and where we were actually going. Their exact words to one distraught couple seeking help were "That's not our problem." Service in general was average to poor. Food was average. There are no adult drinks available even for purchase, and they would have been nice to enjoy given the other stresses they caused on our vacation. Our seats were often damaged in one way or another. I was attracted to this airline for the reasonable rates, but do yourself a favor and pay a little extra for a more tolerable experience."
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