每天清潔，並在 盧森堡飛往 台北的機艙內安裝HEPA高效濾網
優點： "I did add a wheelchair, they just provided it at Dallus airport. During conneting flights they did not take care of my mom. She has orthrytis and was not be able to walk long distance, but no body provide her wheelchair and did not help her to find a gate for her next flight. It was really disappoin"
優點： "One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience."
缺點： "Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow."
優點： "Entertainment options were excellent. A lot to choose from. Provided small travel bag for the flight. Airplane was clean They offered for the first drink a homemade lemon with fresh mint which was wonderful. Will definitely fly them again. Great price"
缺點： "Low sodium meal was not tasty. Could not finish it due to lack texture."
優點： "meals are pretty good, though repetitive"
缺點： "old plane, connections at IST are inconvenient and the airport is in terrible condition. Flight was crowded and boarding was chaotic. Ran out of meals. Plane was quite hot (and I'm usually cold). Overall poor quality."
優點： "Wonderful great service, friendly...relaxed atmosphere, Very enjoyable entertainment. Great airline would use again."
優點： "Not much. The plane didn’t fall apart? I wasn’t poisoned?"
缺點： "The seats barely recline, the food is heated garbage, the movie options are few and stale, the flying and landing were amateur-level and vomit-inducing, and the service is curt at best."
缺點： "Missed this flight due a layover and had to wait in the airport overnight."
缺點： "It was an excelent flight. The cabin crew was very nice and the servise was excellent. The food was very delicious and it was Turkish food. The flight wasn't boring and we even didn't notice how time passed and we landed in Istanbul. We didn't need to wait for our luggage. Thank you very much."
缺點： "Same problem as the first segment (see above)"
優點： "The flight crew was excellent. Very attentive, even in coach. Amenities were good. The food was adequate to good."
缺點： "The seats were a bit hard. Still, the legroom wasn't any worse than a domestic flight."
優點： "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
缺點： "For a long international travel, there is nothing bad to say. They are superb!"
缺點： "My entertainment set didn't work"
優點： "Everything was great, thank you for your service."
優點： "The landing."
缺點： "My special meal had been canceled."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "Nice business lounge with healthy food Rich entertainment despite of old fashion personal screen"
缺點： "Overcrowded boarding place No special car for business class passengers Bags not delivered at arrival for me as a business class passenger and absolutely no information provided by Turkish. This is just to show that the marketing approach for flights decided to Africans is not a priority"
優點： "Nothing. The flight never happened coastumwr service was very bad"
缺點： "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."
優點： "Great experience for my first international flight."
優點： "Service-crew, food, entertainment variety; good value and connection options"
缺點： "1. Seat did not seem to maintsin incline. NOT an issue out bound. 2. Consider it takes 11 + 2-3 ours to transit from European locations. 3. Flight delayed 50 min"
缺點： "They was late for boarding The food is bad It's was my bad experience this travel"
優點： "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
優點： "I am a business woman and my time is very valuable. I was supposed to fly on May 18,2017 with Turkish Airlines and my flight was rescheduled for May 19 without prior notice,call or a text message.I was driving to Miami on the 18 th just to find out my dilghtbwas cancelled.No one have me an option or asked me to reschedule.I had to fly on the 18 May and I picked this day for a reason.No one from Turkish airlines was present at the airport on the 18 May."
優點： "It was a nice and short flight"
缺點： "No entertainment system at the seat."
優點： "Great service, polite."
缺點： "A bit slow serving food."
優點： "The food was good and the entertainment selection was good."
缺點： "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."
缺點： "Seats on 777 are to close. Both times I have flown Turkish air, we sat on the plane for well over a hour on the ground before we pushed back from the gate."
優點： "Love it"
優點： "At least there was a good selection of movies"
缺點： "Of the frequent number of flights I've taken in the past year, this was the most unexceptional. Nothing stood out, good or bad. Food was bland, attendants were just doing their jobs and never saw one walk up and down the aisle between services to see if there were any needs or concerns."
缺點： "The veg food is quiet bland"
優點： "Great flight, crew and experience."
缺點： "Breakfast selection was a bit subpar"
缺點： "Flight was.cancelled.because.of snow in.Istanbul. Fine, that happens, but only solution was to park us in a hotel and tell us to wait. I did not see any serious attempt to reroute passengers and l had to buy another ticket in order to be back at work in time."
優點： "I enjoyed the food. And most staff were friendly."
優點： "I found the physical environment very comfortable, clean , a young dynamic crew who were very attentive and helpful"
缺點： "bread was cold!! food asn't so good"
優點： "I just liked the entertainment. I watched couple of movies comfortably. That's it."
缺點： "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
優點： "Good food. Flight was on time."
缺點： "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
優點： "Great service; lots of food,drinks, and gave us a travel kit (this included,toothbrush,toothpaste,earplugs,eyemask&slippers) as well as headphones,blanket and a pillow."
缺點： "gerat flight,no complaints."
優點： "You were fed."
優點： "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"
優點： "Lots do watch/do on the console. Smooth flight. Responsive staff when available."
缺點： "Perhaps because of Istanbul security measures, but all water removed before boarding plane, with no chance to get more. Stewards couldn't give out bottles of water, only those little cups from time to time. They could bring more of those little cups when you called for them, but not during turbulence. So having no access to water was not great (or planned out on their part). Also, no random sweeps of the aisle by the stewardess from time to time, to check on comfort. My seat kept being pushed by passenger behind me. Flight into Istanbul two weeks prior was great all around. This knee was filled with too many negative moments."
優點： "Nice food for 80 minites flight"
缺點： "Crew should be a bit more friendly"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "2.5 hours delay on Tarmac on outbound flight; 1.5 hour delay on Tarmac on return flight. Outrageous."
優點： "Great food. Nice clean plane. Nice staff. Well worth the money, great entertainment."
缺點： "We left a bit late, but the capitan kept us informed and we were comfortable and had lots to watch and entertain us."
優點： "Comfortable seats (good space for legs), good entertainment (big variety of new movies) and friendly boardpersonal"
缺點： "Online check in was easy but impossible to print my eticket via my iphone (no mobile version for eticket) After Online check in, still had to cue because there was no single drop off available. So no time saving"
缺點： "I didn't go and was refused my refund"
優點： "I liked how generous they were with food and drinks"
缺點： "Free WiFi could have made the flight a lot better"
優點： "Boarding was efficient and the crew were nice."
缺點： "the seating is horrible. it was the tightest seating I've ever experienced."
優點： "Very nice airplane and pleasant crew"
優點： "Terrific hot breakfast in bus. class"
缺點： "Window did not darken like the others."
優點： "I was sorted on Row 3 and the drapes kept hitting the back of my head."
缺點： "Move the drapes a few more inches back."
優點： "KLM are our airline of choice. A great full-service carrier with impecable standards."
缺點： "Boarding was crazy. Could not everyone in the gate area."
優點： "Excellent crew, good food & movie selection."
優點： "Newer plane, crew was amazing, seats were adjustable"
優點： "Fantastic gate agents!"
缺點： "The food was terrible."
優點： "The crew was great. The soecial meal request was hadled well despite oversight."
缺點： "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
優點： "Food and service"
缺點： "Working wifi would be good. Better A/C. More comfortable seats"
缺點： "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
優點： "Nice staff and no delay"
缺點： "Instead of crisps maybe a bit of cheese or crackers"
優點： "Crew was very engaging and service was good."
缺點： "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
優點： "Nice aircraft"
缺點： "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
缺點： "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Need more leg room!!! Larger meals needed."
優點： "great crew and comfortable flight."
缺點： "sceens in the plane to show map and direction of travel"
優點： "Everything is alright"
優點： "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
缺點： "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
優點： "Very friendly onboard personnel - I really had kind of homy feeling."
優點： "Flight crew very nice"
缺點： "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
優點： "Excellent service. A meal , drink and a coffee included which we were not expecting."
優點： "Good selection of movies."
缺點： "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
優點： "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
缺點： "Can't think of anything."
缺點： "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
優點： "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
缺點： "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
缺點： "Please Endeavour to put the expiration date on the food served in the flight."
優點： "Very friendly service!"
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Good efficient flight crew friendly and helpful"
優點： "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
缺點： "Flight was delayed due to weather in Amsterdam area"
缺點： "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
優點： "Flight was on time and quick and comfortable"
優點： "Flight was delayed for three hours and was a very stressful flight"
缺點： "Flight was not on time and got to destination very very late pier management of aircrafts"
缺點： "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
優點： "Thankful for coffee being served without charge. Not all airlines do that."
優點： "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
優點： "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
缺點： "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
優點： "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
缺點： "Nothing! It was all great!"
缺點： "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
優點： "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
缺點： "The entertainment was quite dated and didn't have new movies etc"
優點： "Crew was excellent"
缺點： "Economy was very tight! Seats were uncomfortable"
缺點： "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
優點： "In general, it was ok"
缺點： "Flight was delayed and because of this I missed my connection flight to Amsterdam"
每天清潔，並在 盧森堡飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 盧森堡飛往 台北的機上會提供口罩
從 盧森堡飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 盧森堡飛往 台北的彈性機票