The check in process at Hyderabad airport is ready slow and need immediate attention to correct it. It took 1 hour 40 minutes for me to complete this process.
It was a pleasant experience and no complaints.
I got delayed, wasn't told about the Iftar time and the entertainment hub wasn't working even I tri3d scanning the QR code multiple times
Seating has more space.Connecting flight good. Food is good. They have to stop serving the cold dish which more than 90% of the passengers didn't eat.
缺點： "This crew was much better. Smiling, happy and helping."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Food worse quality than before. No snacks as well"
缺點： "So many people were ill near me and the 14 hours of journey was crazy with such curcumstances around you.Those people should not have allowed to board"
優點： "cheuk in 快！吾使等太耐！"
優點： "Yep crew very good .and kindly. Seat super comfort."
缺點： "There no usb charging on dubai airport."
優點： "Crew were good though snacks weren't on offer without asking."
缺點： "The seat I was had water dripping from the roof shortly before landing. Guess it was the condensation from the airconditioner"
優點： "Good range of movies"
缺點： "Poor service by busy tired crew, no water offered. Food dry, old, not good taste. Had food poisoning"
優點： "Was ok"
缺點： "Did not like the seats"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Staff were friendly. Aeroplane clean"
缺點： "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
優點： "Everything about it"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "We flew business class from Dubai to D.C., and the VERY long trip was made so much more endurable with all the amenities offered. For example: - fully reclining seats with mattresses that enable sleep - attentive, thoughtful service - a lounge in which to get a drink or snacks, relax, talk with people - good food and drink - a personal bar at your seat with water and soft drinks We've also flown Emirates in tourist class, and it, too, is far superior to most other airlines. There's more seat room, more leg room, good service, clean bathrooms, and decent food and drink."
缺點： "no negatives"
缺點： "I was sitting in emergency exit so i will not complain of small seats"
優點： "The large collection of movies and the comfy seats"
優點： "Entertainment - excellent"
缺點： "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
優點： "a vast improvement on the flydubai flight that took me there"
優點： "Helpful staff,gave me seats requested,meals pretty good,good entertainment,even got to see despicable me 3 and didn't need a kid."
缺點： "Would have loved business class,but what can u do,only thing was I had to remind about my skywards miles.."
優點： "I've flown on Emirates multiple times now and I have had a great experience each time"
優點： "Facilities excellent. Staff not quite so attentive on this leg of the trip."
缺點： "Just left to it. Not much fuss made."
優點： "Very clean. New fixtures nice screen"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Food and crew were great"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Second legs entertainment system was brilliant."
缺點： "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."
缺點： "Emirates flight took me and my mom to Milan(Italy) on issued Dubai Boarding pass."
優點： "Liked the space & also entertainment."
缺點： "Food was not good at all. My 12 year old couldn't eat at all."
優點： "Staff and the choice of movies in the entertainment system."
缺點： "The food could be better. Should provide choice of fruits, salad, yogurt etc."
優點： "I'm not going to travel by Emirates again. My miles were not added though I asked multiple concerned people. Same thing happened with some of the fellow travelers."
優點： "Great service, good food, lots of entertainment options."
缺點： "Hard to sleep with multiple service times"
優點： "Entertainment was good"
缺點： "The seats were terrible and not enough cushioning"
Turkish airline crew did not give us the boarding passes to our entire trip and we have run around in Istanbul to get the remaining boarding pass and no friendly crew. Prefer not to get on this airway next time.
We are vegan and that can mean just tomato sauce of penne pasta on some lines. This was more innovative choices. And they kept it straight in amongst all other passengers meals. It was no big deal to them. I liked that. The service was pleasant. The movie selections were enjoyable. The temperature was kept comfortable on an 11 hour flight. That matters for that long
Super service and above average food
Onboard entertainment system in economy had seen better days. It was functioning, but not very well on either flight.
優點： "Not much I liked at all for the rave I’ve been hearing."
缺點： "Crew needs attitude adjustments, as well as the whole aircraft could use a makeover - it’s completely outdated. Plus, the layover in Istanbul was horrible! There were people not wearing masks, and airport staff wasn’t even enforcing any safety even if they saw wrong things happening."
優點： "Crew was perfect, seat was great"
缺點： "All is well."
優點： "Flight between Atlanta to Istanbul was good with ample leg space."
缺點： "Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together ."
優點： "The seat is comfortable"
缺點： "Departure gate to far to get to! Changed gates didn’t notify on time . Waiting at gate to long."
缺點： "Same problem as the first segment (see above)"
優點： "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
缺點： "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
優點： "Excellent service, onboard catering and transit facilities."
缺點： "No complaints."
優點： "I did like the food, very nice stuff."
缺點： "I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space"
優點： "New plane"
缺點： "Food and crew language proficiency."
優點： "The staff was nice & the food was pretty good for airline food. Good movie & entertainment selection. The usb charger at each seat was extremely convenient & helpful. The provided slippers, socks, lip balm, tooth brush, tooth paste & sleep mask were a very nice touch."
缺點： "The plane was extremely hot upon boarding & stayed that way for quite some time. People in our group thought they might pass out from the extreme heat. Once it cooled down, it was much more comfortable & bearable. Wish they offered more food items for those allergic to dairy/gluten."
優點： "Planes are very clean, food is excellent, there is plenty of alcohol, and the crew treats economy passengers as if they were royalty. Flying attendants clean toilette each hour, There is also a flower pasted on the mirror in the toilette. All details of the flight have been take care of."
缺點： "1) The safety record is not superb https://en.wikipedia.org/wiki/Turkish_Airlines#Incidents_and_accidents 2) Political situation in Turkey is unstable. 3) Most of Europe is west of Istanbul - the flights to Europe are longer. BUT ANYWAY: THE AIRLINES ARE WORKING HARD TO OVERCOME ALL OBSTACLES AND PRICES ARE GREAT."
優點： "Turkish airlines is better than all airlines I have used."
缺點： "The entertainment system could be more user friendly. Navigating the movies could be better. I'm not complaining, however. All in all, Tk is very good."
優點： "Food and staff were good."
缺點： "The seats were tight when the person in front leaned all the way back. His or her head was practically in my lap forcing me to lean back, to the annoyance of the person behind me. All was fine after the meal when everyone leaned back."
優點： "Everything was good"
缺點： "All good"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "Good food and comfortable seats"
優點： "Food was relatively good."
優點： "Great experience for my first international flight."
缺點： "No miles. No notification either. Seems very arbitrary"
優點： "Service. Very professional staff. Great food and drinks."
缺點： "There was a delay with boarding. Then there was a delay with leaving off, maybe an hr late and then we arrived there was a delay getting off. I did not get off the plane until 630 even though plane arrived at 549 exactly."
優點： "It was a nice and short flight"
缺點： "No entertainment system at the seat."
優點： "The customer service and attention to detail was a nice surprise. I would definitely fly with Turkish Airlines again."
缺點： "The space between the rows was very limited. I have short legs so it wasn't a problem for me, but my companion had her knees shoved into the back of the seat in front of her for the whole 13 hour flight. Not so good."
優點： "Great service, smooth flight, and overall a pleasure to fly with."
缺點： "They did not send the walker we brought with our group. It never left Istanbul and as a result one of our group members was severely injured!"
優點： "Foods and Services of Flight attendants ar so good.. The best flight service compare with the US flights."
優點： "Delicious meals, friendly crew, good selection of entertainment."
缺點： "Pathetic vegetarian food."
優點： "Turkish airline was a nightmare with customer service!"
優點： "Seat comfortable good leg space"
缺點： "Food quality and selection of items and taste"
優點： "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
缺點： "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"
優點： "Beautiful jet. Fine pilots. Wonderful flight. The flight crew were great. Thank you team Trurkish airlines for a safe and memorable flight. God bless everyone! Christos"
優點： "I Like the food and movies"
缺點： "There were 4 crying babies all seated closely together."
優點： "Food was ok Service in plane was good"
缺點： "My chair would not recline easily. This happened twice now on Turkish airlines No wifi---not good Ticket counter attendant at airport check in should be more customer friendly Large groups and families check in at ticket counter should be different than that of one or two people check in Air hostesses in the plane seems too serious I did not like the screen setup on the tv"
優點： "On my way back my flight before was delayed. When i arrived to the flight people were still boarding but i was told that they knew my flight delayed therefore they aold my ticket."
缺點： "I run to the flight and fall on the way and they didnt even have a first aid kit at the gate, and they sold my ticket!!!"
優點： "The crew was very nice."
缺點： "The cup holder on my seat was broken and wouldn't stay up... So minor. Other than that, we had a very pleasant flight in TA."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "The service was amazing, always offering food, drinks, and other comforts."
優點： "There was a full meal served. Free blockbuster movie."
優點： "food and service par excellent,no glitches and apologizes,will fly again if promotional rate comes in"
優點： "The food and service, generally, were all quite good, as I have come to expect from Turkish Airlines. Turkish Airlines remains my preferred airline for all travel."
缺點： "The server handling my section of the aircraft seemed slower and less experienced, but this did not have a significant impact on my experience. The temperature in the cabin seemed to fluctuate quite a bit and my entertainment screen froze and seemed to shut down halfway through the flight."
優點： "The in flight crew was attentive and polite"
缺點： "Boarding was a mess and disorganized. Big and unessary segregation of economy vs first class. Disappointing."
缺點： "The fact that they just noticed a part missing 30 min after the time we were supposed to be flying. Evacuated us from the airplane and let us wait hours before caring even to tell us what's happening. I told them from the beginning that they must let me know what is going on cause I keep shabbat and its very early 16:09 in Bonn.after 4 hours of nightmare we figured no solution will be found and took a train back home.and let's not forget that they didn't want to give us back the suitcase for "security" reasons until they will decide to cancel the flight and it was too late so we shade to leave the airport without it.hope I will find it today.shittiest vacation to be ever.lost 2 full days of it and delayed my wedding.I will consult a lawyer regards to lawsuit. So absurd to write on the website best airline when they can't even check their plan before flight."
Food and service were excellent. Some of the crew were wonderful.
Mejor el servicio a los dominicanos
There was already a group forming a line at zone 4 for a good 15mins and another group created another line just 5mins before boarding and the 1st group had to re-queue. A few of us voiced out to the floor crew but they did nothing. Earphones. Could be supplied first since the flight is suffisent for a movie.
Have people at the Westjet counter
優點： "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
缺點： "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
優點： "The plane size & comfort was excellent. The staff were very friendly"
優點： "The crew was professional & friendly"
缺點： "Food was terrible honestly, entertainment system didn't work on 1st flight."
優點： "Great atmosphere, crew was excellent!"
缺點： "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
優點： "Professional crew. Good simple check in."
缺點： "Information on arrival time was not correct"
優點： "Food was great, enjoyed watching videos, staff very profession and friendly."
缺點： "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
缺點： "Crew members in Amsterdam were very rude and disrespectful"
優點： "economy plus seats were nice, great movie selection, especially international movies"
缺點： "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
優點： "Onboard crew were nice and polite. Flight was on time (a rarity)."
缺點： "The boarding crew was rude and unpleasant, the plane was boiling hot."
優點： "The crew is really welcoming"
缺點： "The seats are too narrow and a bit too hard"
優點： "Seat was good"
缺點： "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
優點： "Nice attention and good food. Plane and seats are confortable"
缺點： "This was just a short commuter flight from Lyon to Amsterdam for connection."
優點： "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
缺點： "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
優點： "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
缺點： "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
優點： "Everything was good except for the entertainment consul for one of our seats."
缺點： "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "The crew were amazing and the flight was very smooth."
缺點： "Keep up the good work"
缺點： "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Our lougage did not arrive"
優點： "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
優點： "Comfortable and well laid out seat area"
缺點： "Food was a little substandard for business class"
優點： "Arrived early!"
缺點： "Boarding seemed disorganized."
優點： "The boarding was easy and you didn't have to wait inline for that long"
缺點： "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
優點： "Nice to have a wrap for the snack."
缺點： "Would have preferred boarding by row - back of the flight first so would have been more organized."
優點： "Good service onboard, good food. On time."
優點： "Nothing really"
缺點： "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
優點： "Excellent very good"
缺點： "Everting so good ex"
缺點： "Please Endeavour to put the expiration date on the food served in the flight."
優點： "The staff was extremely pleasant. Food was good!"
缺點： "Have no complaints"
優點： "In flight food was enjoyable"
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
缺點： "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
優點： "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
缺點： "Flight was delayed due to weather in Amsterdam area"
優點： "The flight attendants could not do enough for you."
缺點： "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
優點： "staff was fine"
缺點： "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
缺點： "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
缺點： "magazines very dog eared and some badly torn"
優點： "On time."
缺點： "No negative"
缺點： "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
優點： "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
缺點： "No complaints at all."