缺點： "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
缺點： "Personal and service were grea!"
優點： "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
優點： "Not much. The plane didn’t fall apart? I wasn’t poisoned?"
缺點： "The seats barely recline, the food is heated garbage, the movie options are few and stale, the flying and landing were amateur-level and vomit-inducing, and the service is curt at best."
優點： "The food, the amenities, the entertainment."
缺點： "Boarding took too long, a little disorganized I’d say."
優點： "It was a traumatic flight"
缺點： "The security check in Istanbul was humiliating and I haven’t received this kind of check in my life specially in a connection flight! In a disturbing way the check was in the gate only and includes separation between man and whomen then examination of our bodies with human hands , opening our bag , no shoes etc."
缺點： "Same problem as the first segment (see above)"
缺點： "The food"
缺點： "Missed the connecting flight because of flight boarding delay on the original destination. The airline did not accommodate my non-English speaking parents for overnight."
優點： "Nothing is changing, they need to make some adjustments"
優點： "Everything was perfect!!! I have no remarks!!!"
缺點： "Very limited selection of movies."
優點： "Plenty of options for entertainment. Enough room to be comfortable in economy."
缺點： "My suitcase was lost. The crew were less than helpful on flight. Food choices were limited. Boarding process was chaotic and unorganized. Flight left an hour late."
缺點： "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."
優點： "The landing."
缺點： "My special meal had been canceled."
優點： "Planes are very clean, food is excellent, there is plenty of alcohol, and the crew treats economy passengers as if they were royalty. Flying attendants clean toilette each hour, There is also a flower pasted on the mirror in the toilette. All details of the flight have been take care of."
缺點： "1) The safety record is not superb https://en.wikipedia.org/wiki/Turkish_Airlines#Incidents_and_accidents 2) Political situation in Turkey is unstable. 3) Most of Europe is west of Istanbul - the flights to Europe are longer. BUT ANYWAY: THE AIRLINES ARE WORKING HARD TO OVERCOME ALL OBSTACLES AND PRICES ARE GREAT."
優點： "Turkish airlines is better than all airlines I have used."
缺點： "The entertainment system could be more user friendly. Navigating the movies could be better. I'm not complaining, however. All in all, Tk is very good."
優點： "Friendly staff"
缺點： "Narrow seats"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "What I liked about my flight was the service was the plane was up and running."
缺點： "What I didn't understand or appreciate was that this flight was supposed to take off at 8pm, as it was already delayed, but the plane just sat on the tar mat until 11pm without any explanations from the crew, no announcements, and most disturbing: not even the offer of a drink of water for the passengers as we waited blindly."
優點： "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
缺點： "No air in cabin"
優點： "Good food and comfortable seats"
優點： "The entertainment selection was good and the convenience kits were nice to have as well."
缺點： "The flight attendants took a very long time to hand out drinks and meals. The worst part of the flight though, was how long it took them to pick up the trays once people finished their meals. Numerous people had to bring their own trays up so that they could leave their seats and use the bathroom. There were also no drinks distributed between meals. The seats were extremely close together and leaned back very far so that space was extremely limited. It was extremely uncomfortable, unlike other Turkish Airlines flights I've taken."
優點： "The food and amenities were alright."
缺點： "It left late, the plane lost my friend's luggage for a day."
優點： "Great experience for my first international flight."
優點： "The quality of their team"
優點： "Great crew... and good legroom..."
缺點： "No entertainment like video etc."
優點： "the flight was less then an hour"
優點： "Great airline"
缺點： "More leg room is needed"
缺點： "breakfast included stale rolls and not really anthing appealing but the crew insisted on waking everyone up for it! ! Maintenance of the aircraft cabin leaves much to be desired - toilets unclean seat reclining mechanism faulty."
缺點： "My incoming Turkish Airlines flight arrived late due to weather conditions in Istanbul. The handling of passengers who had missed connecting flights was poor. Very few staff new how to manage the situation, which resulted in long delays, very frustrated passengers and an overall very negative experience. I would avoid flying with Turkish Airlines if I could."
優點： "Entertainment selection Food and beverage service"
缺點： "Paid £400 as penalty for being late for the first portion of the flight, although I wasn't going to miss my connection since the layover was over 10 hrs"
缺點： "Old plane"
缺點： "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"
優點： "Istanbul airport was very crowded and bathroom were not clean"
優點： "I Like the food and movies"
優點： "Flights attendants very nice, offered full meal if hungry"
缺點： "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."
優點： "The food and entertainment were great. The crew was good but..."
缺點： "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "Checked bag got ruined, servie was terrible"
缺點： "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"
優點： "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well."
缺點： "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
優點： "great movie selection."
缺點： "was asked to show up 1 hour before boarding to a "secure area" with 5 different ID checks... however, once in, no restrooms available and boarding took a long time and was delayed."
優點： "The food was great, had a chance to sample some Turkish cuisine. Way better food than any meal you would get from an American-based airline. Entertainment was excellent, great variety of TV shows and movies. The flight attendants were attentive and helpful. The Batman v. Superman theme was a nice touch. Decent leg room in economy class."
缺點： "The food caused food poisining"