Broke my luggage a little
優點: "The flight went very smooth including boarding, transferring at Istanbul. The infotainment system was helpful in a way that you could see the real time camera feed of the ground and runway."
缺點: "Fewer passengers on board. I know it’s about profits and financial feasibility, however listening to a prerecorded message about 1.5 social distancing while being boarded 20 cm from 2 passengers undermines the whole thing, isn’t it?"
缺點: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"
優點: "Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA"
缺點: "Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500"
缺點: "Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!"
優點: "One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience."
缺點: "Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow."
優點: "Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time."
優點: "Reasonable price, new aircraft, friendly flight crew, good food. Good movie selection, on time departure and arrival,"
優點: "Everything was good apart from food"
缺點: "The low calories special meal was inedible. The protein was so overcooked."
優點: "Easy check in On time Good inflight tv Good food What more can one dream for except free upgrades ??"
缺點: "Passport control in Istanbul horribly chaotic and long."
優點: "Food was good"
缺點: "Service was very slow. Only one person was serving. We had dinner at 10:15 pm and they did not had some of the beverages that were on the menu"
優點: "Everything"
缺點: "Nothing"
優點: "All around quality Airline..."
缺點: "Same problem as the first segment (see above)"
優點: "We received kosher meals and snacks on both legs of the flight which we really appreciated. The flight attendants were pleasant and helpful. In flight movie and music selection was good. Bathrooms clean and well attended. Flights were on schedule."
缺點: "I generally don't like flying. Sorry. Seats were very tight in Economy. Not enough water, though we usually bring it."
缺點: "There was nothing I would need and did not get in this flight. I would definitely use the same airline and recommend to other people as well."
優點: "Flight was ok"
缺點: "The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem."
優點: "Asked for emergency exit but was told to pay. Managed to change inside the plane."
缺點: "Turkish now joins the sad club of airlines that charges for better seats."
優點: "Great food and service. Turkish Airlines has always had a good reputation as we flew with them for years and that hasn't changed. My only one peeve was that I was asked by the flight to sit next to an unaccompanied minor in case of energency. Being a mother. I thought, no problem. The child then became my responsibility on a ten hour flight. Boundaries were crossed when it graduated from assistance to responsibility byt little one could do mid air."
優點: "A much nicer 777 on this leg."
缺點: "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點: "Best flight I had ever seen on the earth"
缺點: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
優點: "Food was relatively good."
優點: "Great experience for my first international flight."
優點: "Great airlines"
缺點: "Nothing to mention"
優點: "It is very hard to separate the hassle of air travel from the airlines so the size of your seat and the many security checks that infuence our opinion are beyond their power. The food, service, little overnight packet and staff were excellent."
缺點: "The general hassle of air travel. Small seats, little space and the herding thru security and long lines. You really have to be slim and trim to fit in the seats and walk the long distances from one gate to another. Great motivation for getting in shape and loosing weight."
優點: "Food is good."
缺點: "Horrible customer serivce. Unhelpful staff at front desk for check in and seat changes."
優點: "The customer service and attention to detail was a nice surprise. I would definitely fly with Turkish Airlines again."
缺點: "The space between the rows was very limited. I have short legs so it wasn't a problem for me, but my companion had her knees shoved into the back of the seat in front of her for the whole 13 hour flight. Not so good."
缺點: "EVerything about this airline."
優點: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"
優點: "Attendants were attentive. Food was good ad plentiful."
缺點: "Seat space very cramped. I am tall. Cabin was warm."
優點: "The seat"
缺點: "My light for an attendant was on for 20+ min, unanswered, while they were laughing loud behind thecurtain. 2) they announced that there will be a second round of food toward end of 11+ hrs fliht. It NEVER happened (::"
缺點: "we had to stop in berlin. we were not informed about the length of the stop. food service stopped in the middle and then resumed 4 hrs later. the crew did not offer snacks instead. wifi did not work on the plane so we could not inform our families of the delay. headset was not working on both ears. boarding was very long due to extra security checks. not sure why u need to go through this twice..."
優點: "For the price difference between turkish air and direct flights to Rome, for three people, we actually paid for ten days' room and meals. Although the plane was late in leaving, making us miss our connection (which was only one hour) in Istanbul...but Turkish Air paid for our hotel stay near the airport and the delay to our itinerary was minor."
缺點: "The legroom was the smallest of any trans atlantic flight I have taken....and I'm not a big person. There was no early option to upgrade seating. The guy next to me insisted on putting his legs and arms into my side of the seat. A direct connection to Turkish Airlines website would be helpful instead of WebJet."
優點: "Flight was short. Provided snacks and drinks."
缺點: "N/A"
優點: "Good food, good entertainment options - movies, tv shows, games, newspapers, and some electronic games."
缺點: "Our flight backtracked over Europe - I think bcs all flights go through Istanbul - so our flights were longer than necessary even though cheaper... worth doing once bcs Istanbul looks pretty cool."
優點: "The crew was incredible and helped to cater to all our needs. The full meals were delicious. The comfort/ entertainment on our international 11 hr flight was very good. Personalized tv with loads of options, USB outlet for phone charging, headsets, pillows and blankets all included."
缺點: "We had to wait over an hour for our bag after landing. This may have been due to the rainy weather/ large plane."
優點: "Not much"
缺點: "The grew was not very happy almost upset perhaps they were tired the ladies were okay but one of the men was very moody and unpleasant to be around"
優點: "Flight timing and the crew were excellent"
缺點: "None"
缺點: "My new iphone was stolen off the plane. I have complained to the turkish airline people. They tell me fill out feed back forms. I did no response yet. I want to be compensated for my stolen phone"
優點: "- service was good. staff is very friendly"
缺點: "- it was VERY cold on the plane. on such a short flight i wore a sweater, jacket and ordered a blanket and I was still very cold. I even requested another blanket but they were out. Everyone was complaining about the same thing - seats were very upright, not very comfortable"
優點: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
優點: "Best long distance airline I have flown to date."
優點: "Nice onboard entertainment system"
缺點: "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點: "* Two suitcases * Vegetarian-Indian food was amazing! * You get a little pack with socks, slippers, tooth brush, eye cover. It is great!"
缺點: "Not enough leg room. When pushing the chair back, the cushion moves forward. Not the best for 6 feet and up people"
優點: "Loved the clean atmosphere and friendly staff."
缺點: "Nothing I didn't like."
優點: "Good entertainment, USB charging for phone"
缺點: "Bad seats, not very comfortable."
缺點: "Delayed a couple hours."
優點: "They fed you well, great entertainment for 11 hrs (didn't feel like it at all)."