搜尋歐胡島 飛往台灣便宜機票

優點： "The seat was very spacious"
缺點： "More space to put things"

優點： "the selection of beverages and the crew are very friendly and helpful"
缺點： "Selection of entertainment"

缺點： "The person who assisted me to check in didn’t even know about Global entry..."

優點： "她們很对工作有熱誠，很照顧乘客"
缺點： "已經很不错"

優點： "Complementary sake and great rice cracker snacks."
缺點： "Come around more often to collect trash."

優點： "Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!"
缺點： "N/A"

優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."

優點： "Great service. Food drink and inflight entertainment"

優點： "Very helpful staff. Easy check in. Comfortable seats."

優點： "Flight attendants were incredibly nice. Seats were comfortable enough. I appreciated the complementary items. Bathroom was spacious and had extra options I normally wouldn’t receive from an American flight."

優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"

優點： "服務 電影 雪糕"
缺點： "飯不好"

優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
缺點： "None"

優點： "Space between the seats."
缺點： "Color of the seats."

優點： "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."

優點： "The customer service overall was really good."
缺點： "The food always messes up my stomach, where the whole day after I can’t eat anything"

優點： "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
缺點： "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."

優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."

缺點： "Airplan so old and ac not work super hot."

優點： "All were very polite and were very through when checking the cabin before departure and landing"

優點： "Once again the service from the flight attendants was perfect."

優點： "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
缺點： "The video monitor for viewing movies was dated."

優點： "Good service."

優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"

優點： "I didn't like anything about it."
缺點： "The seats are uncomfortable. No wifi. Need to upgrade the plane. No seats for economy plus or business class available. Will never fly with Japan airlines again!"

優點： "The flights were generally ok. Flying coach.."
缺點： "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."

優點： "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"

優點： "Enjoyed the greeting, politeness and food"
缺點： "More English speaking would be preferred"

優點： "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
缺點： "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."

優點： "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."

缺點： "I never like flying into Narita - each time I have to have my boarding pass reissued and baggage rechecked. I like the YVR process where you just put your bags on a conveyor after clearing customs."

優點： "The seats were roomier than expected, the food was delicious and everyone was very professional and friendly. I picked up this flight because JAL is a partner for AA and I'm so glad I did. I will fly them again."

優點： "They were super considerate the entire flight."

優點： "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
缺點： "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."

優點： "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
缺點： "Can't think of any"

優點： "They provide us slipper for in flight comfort"
缺點： "Old aircraft"

優點： "Love Jan service!!!"

優點： "Meals at good times during the flight, complimentary wine served, comfortable seats. Overall better than any other airline for economy class. Enough leg room, good attention, never felt like I was riding a crowded city bus as on typical one distance economy class. Worth paying a little more for being treated like a human"
缺點： "I did have any negatives on this flight"

優點： "great service"
缺點： "difficulty in figuring out how to use the controls on the entertainment remote"

優點： "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."

缺點： "Our flight was cancelled and rebooked for 6 hours later. We did not get notification of this change. My gluten free meal was not on the flight that was changed. All the airline reps that I spoke with were very unhelpful."

優點： "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."

優點： "great service and help with everything!!"

優點： "Courtesy of crew members"
缺點： "No vegetarian food available"

優點： "The service"
缺點： "Leaving a comfortabke setting"

優點： "Wonderful crew..nice plane and comfortable seats!"
缺點： "No inseat power or usb on the monitor"

缺點： "slow service, inconsistent, they skipped my row for service???"

優點： "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."

優點： "The crew was very professional and courteous; inflight meal was quite good and the prearrival snack of a tuna sandwich was one of the best I have ever had."
缺點： "The flight had some occasional bumpy spots but that is not ANA's fault. The landing was kind of like a violent shock and the plane seemed to slide a little sideways but everything was fine."

缺點： "I was not aware that I flew in Narita and flew out of another airport."

優點： "Very clean. Crew was very good. Food was for the most part fine."
缺點： "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."

優點： "no -all that was amazing was the complete idiocy of ana"
缺點： "virtually everything was a unacceptable starting with the gate staff ..."

優點： "Almost everything"
缺點： "Slightly delayed"

優點： "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
缺點： "The website doesn't work very well. It's also difficult to navigate."

優點： "Boarding was efficient, crew was exceedingly polite, helpful ground staff."
缺點： "Flight left a little bit late."

優點： "the food was god. the crew was very accommodating"

缺點： "Old Aircraft Interior, could be more comfortable"

缺點： "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

優點： "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
缺點： "Not much"

優點： "All crew are so kind.Great services."

優點： "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"

缺點： "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."

優點： "Flight departed on time, landed on time....excellent service, too."
缺點： "Nothing"

缺點： "Seats are a little narrow near the window."

優點： "The stewardesses were kind and courteous, attending to every need with a smile."
缺點： "Not vegan/vegetarian options for meals. Also if you are able to upgrade from economy seating, do so! Your legs will thank you for it. L"

優點： "Great service, great flight"
缺點： "Warm not much as."

缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"

優點： "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."

缺點： "The business lounge in honolulu"

優點： "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."

優點： "Good service"
缺點： "baggage was broken."

優點： "All the service was good."
缺點： "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"

優點： "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
缺點： "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"

優點： "Nice smile and service. Food is good as well"
缺點： "Arrived later than schedule"

優點： "Good food, seats were comfy enough for a 4.5-hr flight."
缺點： "Better Hollywood options for entertainment."

優點： "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"

優點： "The staff was so friendly, attentive, helpful and pleasant!"
缺點： "14 hours on a a plane is a long time, no matter what :/ but it is amazing to be able to fly across the world in a day! The meal schedule was weird, but after we figured it out, it was fine, and the food was pretty good too."

缺點： "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"

優點： "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"

優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
缺點： "Nothing"

優點： "Enough room for relax, I love this one"
缺點： "none"

優點： "Customer Service"

優點： "Flight was good"
缺點： "Signage at Honolulu airport is unclear - -difficult to navigate TSA check, find connecting gate"

優點： "Good food and service"
缺點： "Delay too much time"

優點： "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."

優點： "Great service and great food"
缺點： "No complaints from me"

優點： "It was an awesome flight, very nice and great service,"

缺點： "Could not fall asleep as the chair would not recline enough"

缺點： "limited movie selections"

優點： "Almost everthiny good job keep it up, excellent !"

缺點： "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."

缺點： "Boarding bridge was not available at Narita airport. Stairs (trap) to ground were tough for my mother who has bad legs."

優點： "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
缺點： "nothing"

優點： "ANA food and service is awesome"

優點： "A N A Very good, space between chairs is very good, crew very professional and friendly"

優點： "Respectful and thoughtful passengers and crew make all the difference."

優點： "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"

優點： "crews have good attitude"
缺點： "flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself."

優點： "The whole business class experience"
缺點： "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."

缺點： "More food variety"

優點： "The crew was excellent, respectful and helpful."
缺點： "Boarding by bus is poor"

優點： "Just ok"
缺點： "The crew and the service"

優點： "Crew could have been less rude"

優點： "Fast boarding. Early arrival. Comfortable seat."
缺點： "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"

優點： "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"

優點： "I like the crew members"
缺點： "Entertainment selection and food could be better"

優點： "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
缺點： "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."

缺點： "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"

缺點： "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"

優點： "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
缺點： "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."

優點： "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
缺點： "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"

缺點： "Flight way too cold"

缺點： "Good"

優點： "Crew was polite."
缺點： "For such a long journey, the plane could have been nicer."

缺點： "Excellent service"

優點： "Food was good"
缺點： "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"

優點： "Service was excellent, always with a smile."

優點： "The inflight entertainment was great, lots of movie selections"
缺點： "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"

優點： "Basics are covered. TV screen is big but otherwise nothing special."
缺點： "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."

優點： "So good to get on a flight where I can fit in the seats..."

缺點： "Cabin little bit cold"

優點： "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
缺點： "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."

優點： "Very attentive and super awesome crew."
缺點： "Nothing"

優點： "Everyone was very attentive and nice. The leg room is decent ."
缺點： "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"

優點： "The main course"
缺點： "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."

缺點： "Hostesses not so pleasant"

優點： "Premium economy"

優點： "Nothing"
缺點： "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."

優點： "Crew members were very friendly n helpful."

優點： "Finally an airline that loads from the back to the front. Makes sense to me"

優點： "The service crew served us well. They are friendly and helpful"
缺點： "Too many Indian movies"

優點： "Service from Singapore airlines"

優點： "Prem econ very good. Crew very friendly."
缺點： "Nothing"

缺點： "Foods serving were too slow for economy class. Not enough selections for entertainment."

優點： "Food was delicious!"

優點： "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
缺點： "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."

缺點： "breakfast was terrible"

優點： "Overall service, good leg space."
缺點： "We were seated in the same section with four babies."

優點： "Nothing."
缺點： "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"

優點： "the selection was impresive to m"

缺點： "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."

優點： "Food, entertainment, cleanliness of the restrooms"
缺點： "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."

優點： "Everything in this flight is very good. Next traveling time I will consider this airline first!!"

缺點： "cramped seats freezing cold"

優點： "Everything is suport wonderful"
缺點： "Price. it's better"

缺點： "old plane, boarding ramp smelled musty, food not nice, entertainment system was old not touch screen, male crew not patient with passengers, drinks stingy(split a can of soda with other passengers, and gave you a 1/4 cup). When asked for more OJ with breakfast was told they would come back later(mouth was very dry due to the air). Not impressed as we paid good money for the ticket with the poor service"

缺點： "Same food options as previous flight Not as many movie options as the longer flight"

優點： "Great entertainment, good service, clean plane."
缺點： "The lasagna was pretty dry and meh."

"The staff was the highlight. Only thing that could have been better was the temperature on the flight from Hawaii to Seattle. The plane was too cold to get comfortable"

"I loved the hospitality of the crew, they were a great crew. What I didn’t like was how the airport I was going to be in for a layover closed down due to it raining in the area. I missed my connecting flight, and got put on a flight that departed 8 hours from the time I arrived to the airport. I also have no news on where my luggage is."

缺點： "The social distancing, the cdc is recommending 6 ft but there are passengers directly behind and in grinning us and only one passenger seat empty between 2 people. With covid on the rise, how are you actually doing your party to take care of your customers."

優點： "When I asked for a seat change the crew was very accommodating"
缺點： "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."

缺點： "Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad"

缺點： "Space on airplanes"

優點： "Wonderful hospitality, excellent service!! Clean, well thought meal service."
缺點： "Hoping that this will continue!!"

優點： "Good crew, my seat did NOT recline."
缺點： "Plane was somewhat crowded."

優點： "Great entertainment."
缺點： "Turbulence was high so good/drink service was less than normal. No fault of delta or their crew but the JFK airport was awful, especially through customs. No help from the employees and easy to get lost."

優點： "You're kidding!!!"
缺點： "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"

缺點： "Our flight was late, and we had a sick passenger and had to wait until they leave however many of us had connecting flights in which we missed. The flight attendant should have allowed the one's connecting a flight leave first."

優點： "Got to Houston on time"
缺點： "WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane"

優點： "I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American."
缺點： "The seats were really tight between the rows. The space between the seats on the same row were typical."

優點： "Delta always does a superior job - domestically and internationally!"

缺點： "Ran out of hot water on flight"

缺點： "Person next to me overflowed into my seat…"

優點： "Check in process & text updates were awesome!"
缺點： "My flight to PDX was quite bumpy so food and beverage service were impacted, which I totally understand. However, the fact that I was not served at all, does not sit well with me! They had to stop service with only a few rows left to go due to turbulence but rather it just being a delay in service, the flight attendants never came back to check on the customers they hadn’t served even when the seat belt lights turned off. I really enjoy flying Delta but not this time!"

優點： "i likes that drinks were free"
缺點： "i shouldn’t have to pay for headphones"

優點： "The crew was fine, flight was completely full and they were very prompt in their service. The power outlets didn’t work. The lights were on, but when I plugged in they didn’t charge."
缺點： "Very uncomfortable. Seats very close together for a flight that lasts over 5 hours."

優點： "Boarded quickly and we made up plenty of time when we were only 15 mins late for take off."
缺點： "Baggage broke our baby stroller. Banged up, heavy deep scratches, and won’t lock properly nor will it release the brake phone portly where one wheel won’t unlock without much luck. Waiting to see how they correct this very expensive issue. And the vegan tapas option for food was not good at all. Ended up staying hungry for the duration of the flight. But my wife enjoyed her turkey sandwich."

優點： "The crew are very nice on both flights and they were very courteous the seats.T"
缺點： "The seats were not that comfortable."

優點： "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
缺點： "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."

優點： "Great comfortable flight"

優點： "It was everything you look for on a plane. Friendly crew. Lots of space. Clean. Lots of entertainment. Plenty of space for luggage."
缺點： "I loved it all."

優點： "Zones are more delineated."
缺點： "People were obviously cutting in line and edging up before their zones were called."

優點： "Seat back movies Staff was attentive and patient with my sick teen daughter."
缺點： "Old plane with no seat back entertainment on one leg of journey."

優點： "Crew was friendly"
缺點： "We were delayed an hour and a half"

缺點： "Seats diddn't recline - often ignored by flight crew."

優點： "Everything was fine other then seating assignment"
缺點： "I was traveling with wife but was not able to seat with her. I was stuck in the middle of 2 of the worlds biggest plus sized people. Armrest was a constant struggle. Willing to pay more next time to avoid hassle."

優點： "Movies"
缺點： "no bed"

優點： "Great ground staff and flight crew, except they should as warn and apologize regarding the limited gate as access so far from the check-in."
缺點： "Signage is terrible. Delta sign out side is obscured as and too small. Construction is no excuse for the confusion. Delta is not readable on the overhead signs and airport is too dark at night. Everything is hard to find."

優點： "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
缺點： "Baked chicken dinner was gross."

優點： "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
缺點： "Bad turbulence"

優點： "The boarding process was smooth, friendly staff."

優點： "From friendly staff on the ground to check us in, to helpful flight attendants, Delta has once again convinced us it is one of the better airlines . Will fly delta again."

優點： "The crew were super friendly and helpful."
缺點： "The entertainment system was completely down for the entire flight."

優點： "I was automatically upgraded."
缺點： "I was upgraded, which I appreciate very much. However, I was upgraded to a window seat. With my bladder situation it was comfortable. This is why I only book aile seats."

缺點： "The flight got delayed by 3 hours or more. I missed my flight from LA to FL"

優點： "Delta is the best airline to use because they care about you as a customer. They will do everything they can to make your flight as enjoyable as possible. I would not recommend any other airline to use but DELTA !!"
缺點： "Nothing to input. All was great."

優點： "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
缺點： "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"

優點： "I liked everything."

優點： "Staff as always was very attentive and courteous. The board process proceeded smoothly and we were able to depart a few minutes early."
缺點： "One attendant did display a slight level of un-professionalism after spilling a drink on my mom and not apologizing. I chalk it up to her embarrassment and she probably just forgot."

優點： "Wide-bodied aircraft; free on-board entertainment with a good selection; complimentary snacks, helpful staff"
缺點： "Waiting 45 mins for baggage to arrive on the carousel at LAX, but probably due to the terminal move currently happening and not the airline's fault."

優點： "The crew were very friendly; service was good Trip was pleasant Plane was clean and comfortable."

優點： "Unlimited snacks and drinks..."
缺點： "The mediocre upgrade."

優點： "There was a blanket and pillow available on the seat and the arm rests (all of them) went up... I appreciated that when I had to move mid flight. The attendants were nice as always... they weren't stingy with the small free snack that is included with the flight. (Small bag of peanuts or pretzels) that I liked. Usually feel like it is an inconvenience to ask for more than one.... but they offered 2! I was very happy to hear that!!"
缺點： "The entertainment was a bonus! Made the flight go by faster."

缺點： "Travel delays and cancellations on the return to ATL was the big issue."

優點： "I had paid for the Sky level as we were a party of long legged people. Out of the 4 flights we had taken, the best flight was the one from Hi to Atl. The seats, and leg space, was roomy. The food was good. The crew was just okay. They weren't particularly nice but rather abrupt. There were two mates that seems a bit confused. However, the plane was worth it."

優點： "entertainment system included lots of good choices and free. Crew attentive and friendly. Fairly comfortable seating. Boarding was quick (with Delta Amex card). Several snack choices instead of just the old standby of pretzels."
缺點： "Captain not at door to greet passengers as they left - usually a given."

優點： "The pilot came through all of the aisles in first class to personally thank us for flying with them. He took time to chat with us and answer our questions, which made me feel more comfortable about the long flight. The stewards/stewardesses were very nice and had us laughing on their welcome messages. The lay-flat seats in first class were the best. Very comfortable, and easy to fall asleep in, without disruption from other passengers who insist on keeping their reading lights on while everyone is trying to sleep."

優點： "the seat are comfortable. Flight stewards are responding to anything I need but on the downside, lavatories are clogged most of the time ( maybe because too many are using it.) Another issue is the travelers card, the letters are printed too small that seniors like me can't read it inspite of the fact that I'm wearing my eyeglasses."

優點： "Crew was not very friendly."
缺點： "Checking in for flight was not very good. Counter help was not well informed/trained."

優點： "Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with"

優點： "On the Honolulu to Manila flight the crew were attentive and pleasant. I was comfortable and had TV to pass some of the hours on board. On the Manila to Singapore, there was no TV and the crew were less pleasant."
缺點： "The young crew on the Manila to Singapore flight could have seen the journey as more of an opportunity to actually do their job rather than a chance to sit at the back chatting. When I approached one for a hot water bottle as it was freezing, she screwed up her face at my request and turned and spoke to her colleague in a language I couldn't understand making me feel uncomfortable. One of the worst things though was the food. Throughout the whole flight from Oahu to Singapore, there were no vegetarian options (even the mid flight sandwich had ham and cheese). Further, you were served a hot meal almost within an hour of being in the air, then had to wait about six hours for the snack and then another hot meal was served within three hours of that at a very rushed pace making the experience very unenjoyable. This happened on the way to oahu also so it is something that they practice regularly. Terminal 2 at Manila is also terrible if you have a long layover!"

優點： "Great crew. Old plane. Late arrival. Great food."
缺點： "Business class seats are old."

優點： "The crew was very helpful, provided ear plugs as needed. One passenger on our row was very demanding and the crew accommodated his request for drinks, etc. The tray for 44C was inclined, the food tray kept sliding. The crew tho had a solution, adding a magazine to prevent he slide. Food was good."
缺點： "Service of beer was always delayed, seems that certain food carts carry beer cans."

優點： "Business class was good but sears small"
缺點： "Flight to BKK better seats"

優點： "不錯 但臉臭"
缺點： "目前無"

缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"

優點： "The lay flat bed was amazing and I like the privacy of the seats; this Philippines Airline business class is enjoyable!!"
缺點： "Don’t ask the stewardess for recommendations on what dishes to eat for meals; their taste is quite different from yours!! My stewardess recommended a pork dish that she said was tasty, but I found it dry and chewy!! But that’s Filipino taste!!"

優點： "登機"
缺點： "起飛時間延遲3小時"

優點： "Courteous and efficient check in counter staff and inflight crew."
缺點： "Barely edible inflight snack"

缺點： "The extra bag fee is insanely high, $175."

優點： "Knowing that we might have a tight connection (prior to the plan being delayed another hour and missing our flight) the check in desk moved our seats to the front to give us optimal time to make our tight connection."
缺點： "Our first flight was delayed by 2.5 hours which caused us to miss our connection. Once arriving in Manila we were given the next flight to make it to our destination. While I appreciated this, the first location was not able to do anything for us and left us with some uncertainty."

缺點： "seat not comfortable, tray table hard to pull out, flight delayed 2 hours, flight crew didnt have immigration card (therefore had to wait in immigration line additional 25 min)"

優點： "Not much. Both flights to and from Manila were delayed. The flight out was delayed pre-boarding by about 15-min and then about 30-min in the plane on the tarmac. Leaving Manila was delayed boarding by about 1-hr and we landed about 30-min late. Philippine Airlines operation has gotten so much worse."
缺點： "Everything. From the chaos at Check-in on the Manila side from the understaffed and overwhelmed employees, to the gate control and communication with passengers at a reasonable time for the delays. Staff at MNL Terminal 2 for PA seem not to care and there seems to be no management that exists."

優點： "Crew was great."
缺點： "We didn’t appreciate the delay."

優點： "Yes, my first time Philippines Airlines experience was impressive"

優點： "Yes PAL FA are always excellent and the Pilot Captain n Co Pilot really made us all safe."

缺點： "No movies in thePR301"

缺點： "Delayed"

缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"

優點： "the people"
缺點： "flight was delayed But what else is new with PI. AIR. My husband has flown many times with pi air and he says you care about your bottom line only. it takes money out of our pockets every time we are delayed and or our luggage is lost. Now go and do the right thing."

優點： "Friendly, helpful, and patient are the words that come to mind. And very pretty, if that doesn't sound too sexist."

優點： "有腰部靠枕跟毯子很貼心"

優點： "The flight attendants were so tidy. They tied their hair neatly. Their smiles are warm."
缺點： "Slight delay in the flight."

優點： "The flight was on time, actually even earlier arrival. I enjoyed watching the movies for free!"
缺點： "One of my checked-in luggages, upon retrieval at the baggage claim area, did not have its luggage cover and worse, it was not locked!!! When i went to the PAL baggage assistance desk, we found out that it was inspected by TSA. So disappointing that TSA did not lock my luggage."

優點： "nothing to really like. the crew and staff were very friendly"
缺點： "kind of hard to believe my other flight through PAL was the best I've taken. This must have been an older plane or something. No entertainment minimal leg room. Must have just been luck of the draw"

優點： "When I first checked in I was pleased to have the exit row as my seat as I really enjoy the extra leg room especially on an overnight flight. Then just before we boarded I got upgraded to business class which has never happened to me before and I loved it! The staff were very nice and the flight was enjoyable, I was able to sleep very well."
缺點： "The Chinese dumplings that I had for breakfast weren’t very good, they didn’t seem very fresh."

優點： "The only thing I like is the straight flight of otherwise food was ok"

優點： "Decent video choices but not great; decent checkin process"
缺點： "No leg room. Bad food."

優點： "On time arrival"

優點： "Plane from HNL to MNL is brand new with free entertainment in every headrest. Crew was pleasant and helpful, came by with water often."
缺點： "Food on return flight was terrible. Got stuck with pork selection for first meal, which was extremely fatty. Second meal, pork again, with eggs. Completely inedible. Disgusting, and Im not a very picky eater."

缺點： "The stewardess as usual they are not friendly as they should be with the passenger, I have been flying with philippines airlines often time hoping the crew will be super smily and friendly, they are cold as ice !"

優點： "Everything was good."
缺點： "Some times allow more Kg of Baggage."

優點： "It landed safely."
缺點： "It was an hour late leaving Hawaii THAT'S NOT GOOD! And they refused to let me use a 'foot locker' piece of luggage that has been accepted by MANY different airlines and has flown all over the world many times except on this flight and this company. They made me buy a $10 box and transfer everything into it. Then I tossed my foot locker piece of luggage in the trash bin. They were very uncooperative and petty."

優點： "I flew PAL 2 years ago and was impressed on this flight home. An awesome added feature that blew me and my 10 year old daughter away was the entertainment! My daughter is afraid of flying. But as soon as we boarded and saw this feature, she completely forgot about her fear. She was so pre-occupied during entire flight to Manila that I was able to relax and enjoy the trip myself. There was a great selection of movies available that almost made me wish the flight was longer so I could watch more! The USB charging option was also a neat feature to have. I could easily charge our phones throughout the flight. I was also impressed with how well staffed the crew was. There was always a crew member going up and down the aisle with water and offering assistance in any way possible. Overall I am happy with the flight. PAL has made the trip home easier, more pleasurable and most importantly closer than ever before. Thank you PAL!"
缺點： "It's always difficult to sleep on airlines especially on long flights. I hope one day the seats are much more comfortable and roomier to have some extent ended leg room and better reclining capability."

優點： "flight, service --great"
缺點： "check in --vry problematic."

優點： "Entertainment"
缺點： "Super delayed flight was delayed about 4hours, but is understandable due to storms."

缺點： "Nothing."

優點： "It was very organized and on time"

優點： "the airline crew were very accommodating to get the family seated together when everybody were boarded."

優點： "flight update via email"
缺點： "late boarding ground crew not announcing chnages in the schedule no inflight entertainment PAL app does not work propoerly"

優點： "The overall price of the airline tickets."
缺點： "We flew Philippine Airlines 4x in 9 days; 3 of the flights were delayed by two or more hours. Ridiculous!"

缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."

缺點： "2.5 hour check in than 3+ hour delay to take off (I flew 4 flights in one week with them, all 3+ hour delay) in flight entertainment only on app you had to download prior to departure. Small seats, airbus 330 with 3-3-3 configuration. Food was awful. Avoid this airline, any perceived thought of saving time with direct flights lost with take off delays. In Manilla all their flights were severely delayed. In country this is a running joke."

優點： "The lemon butter fish was one of the better airplane meals I've ever had. Boarding was quick and smooth. Taiwanese people take the longest of any nationality to board a plane (they have a series of "pre-seating" maneuvers which cause huge backups). Despite this, the flight attendants politely humored them and were not pushy. Had this happened in the US, the flight attendants would have told them to sit down, get out of the way, and do their aisle stretching exercises and random meanders around the plane AFTER all passengers had been seated!"
缺點： "The plane was old and dirty. The flight attendants seemed more interested in gossiping with each other than greeting passengers (though one or two were very good and professional). Only one flight attendant could speak Chinese. This was not a problem for me, though it was for some of the Taiwanese tourists."

優點： "Philippine airlines was a great airline to travel with, with friendly staff good food comfortable seats and lots of entertainment options for the flight there and back will definitely fly with them again."

優點： "We got 2 food vouchers one at night, the other early in the morning. However the food establishment was so pricy a chocolate bar was $7 USD."
缺點： "13 hour delay, would not let us go home, would not cancel the flight, instead pushed the boarding time back one hour every hour starting at 4am. Flight was supposed to leave JFK by 11:55pm, we left at 1pm the following day. It wasn't solely due to the weather (we expected a slight delay), but in the morning, plenty of other flights were running regularly, while there were no updates. No one that cared, all the staff just told us it wasn't their fault. (Which is true to an extent), but all so mentioned that they were tired too, and they're exhausted too, which made many people angrier. They deflected a lot of statements."

優點： "Food quality ,presentation and taste has improved a lot!!"
缺點： "It's not exactly that i didn't like... It's just that there's still room for improvement with the crew service."