Swiss Air required me to check my carry-on size bag and then lost it. They have provided zero assistance in locating it.
No one at the counter could help me fill out the forms to enter Taiwan. I got errors but the were in Chinese! Somehow I managed to get it done after spending about 2 hours asking for help! And the ticketing agent had the nerve to tell me to get back inline!!
Boarding was too long. The Seats are too thin. The snacks were water and a cookie.
Smaller plane therefore, smaller overhead bins. my carry-on needed to be compacted if I had known in advance I could have done it before instead of in the isle.
優點： "The flight attendants were amazing"
缺點： "Charging ports for devices"
優點： "The crew Friday, July 26, 2019as terrible. Not friendly. I felt like we were an inconvenience to them. No one smiled."
缺點： "Friendlier crew."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Very courteous crew!"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "Flight attendant hooked it up with a whole open isle of seating and free drinks!"
缺點： "Sits not suitable for long distance travel"
優點： "They let us off the plane to stretch and get food when we had to return to the gate for mechanical issue."
缺點： "The flight was over an hour late so we barely made our connection and certainly didn't get food which was our plan. They did not have room for any of our carry on as we were some of the last to board so they took it at the door of plane. . They managed to put our carry on on a flight to Beijing, not in the plane( that is mind boggling). The seats were uncomfortably tight. Our next flight on a smaller plane was roomier. No warning we needed to download the app to our device for entertainment as you had to pay for inseat tv."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "Economy plus seating in an exit row was maybe the best airline seating I've had outside of first-class. The on board entertainment was better than average."
缺點： "The flight crew, save the one male attendant couldn't possibly seem and more disconnected and uninterested in passenger comfort or safety. The eldest attendant was simply rude and seemed annoyed at having to do her job. The other young woman couldn't seem to keep the cart from bashing into seatbacks or herself in the aisle and the flight was NOT rough."
優點： "The crew, was friendly and attentive to any and all needs."
缺點： "The flight was supposed to arrive in Newark at 4:30. But it did not leave Charleston until 6:15 PM! This is not the 1st time this has happened with United. It seems that they are always some kind if “weather” delay with United flights arriving and departing Newark. Also, they are constantly cancelling flights to/from there. I would suggest looking at a different airline, perhaps one that cares more about the passengers iteneraries than the number of passengers."
缺點： "Limited entertainment, in main cabin food and bags cost extra even in international flights. United airlines is like flying budget airlines even when u pay for main cabin premium seats."
優點： "Even though we took off late, the flight landed early. We were served two meals and a snack. Entertainment was fine."
缺點： "It's a 12 hour flight. It's exhausting"
優點： "We got earlier than anticipated."
缺點： "There is no food to offer unless you pay for it when you are asked. I got a bag of chips that isually goes for 1.99 at the store but they sell it for 4.99. They only give you 2 cookies and a drink for a 5 hour flight. The entertaiment was not present for 98% of the flight even when it says that wifi is available and to choose the movies or shows from their website. There's no disclaimer saying wifi does not work over the sea which was thru almost the entire flight. When you could finally connect to it, it wouldn't load. Most airplanes have an entertainment system in the back of the seat even for less than 3 hour flights but not on this one. Very disappointing."
優點： "fast take off and good service."
缺點： "Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
缺點： "Everything. Staff is overweight and rude. Bump into in isles, and treat people differentpy"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The crew was friendly and helpful. We were always informed of what was going on."
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "How pleasant everyone was"
優點： "Great service, it had been a while since I flew with United. Impressed with the new plane."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "They were so late I got on a different airline"
優點： "The service was amazing."
缺點： "It was a bit difficult to navigate my way in Munich but the staff was helpful. I would suggest a 2 hour layover."
優點： "I loved the fact I didn't get beat up and dragged off the flight"
缺點： "I didn't like the fact that I didn't see anyone get beat up and dragged off the flight"
缺點： "El peor servicio que he recibido"
優點： "Flight took off before scheduled departure time.l"
缺點： "Passengers were rude as they walked down the isle Several times I was hit by a person walking by me without any apologies."
缺點： "During the flight, I went to ask for a glass of water. The flight attendant in the galley was doing a crossword puzzle, and when I made my request, she turned around and pointed to a pitcher of water, and went back to her puzzle. Unbelievable."
缺點： "thank you"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The faxt tah I made it home same day"
缺點： "Having to be deferred 7 hrs from intended flight arrival"
優點： "Always loved United, always will! The bad rap going around about them unfortunate but people won't understand the airline industry if they don't try."
優點： "Movies on personal device"
優點： "We were on the beach and could have hung out a full hour more if given ample notice... Not too happy about that..."
優點： "The crew and flight staff were friendly and professional."
缺點： "The seats are very narrow and crowded and the seat backs do not go back far enough to provide any additional comfort. The 1.5 hr flight only had peanuts or pretzels for a snack"
優點： "Crew on board was very nice"
缺點： "No service waited two hours for our luggage and no one was there to assist us"
缺點： "Support for all Android platforms needs to be updated."
缺點： "It was all downhill once you boarded the plane. No entertainment center, nonexistent food, poor service, outdated noisy plane, terrible hard landing in Seattle. Flight crew spent most of their time in the back of the plane on their personal devices and talking amongst themselves. When they were up and about one of them spent a great deal of time talking VERY LOUDLY to a few passengers even though most of the passengers nearby were trying to rest or sleep. Worst flight ever."
優點： "Mr Anthony Brown, gate crew for United in Chicago remembered that I had asked for an aisle seat and, when one became available, he made sure I got it. I was so grateful for his consideration and professionalism."
缺點： "No entertainment system. Few bathrooms. More cramped."
優點： "Everyone was pleasant."
缺點： "I was not aware of the shortage of legroom on economy class."