每天清潔，並在 爪哇島飛往 台北市的機艙內安裝HEPA高效濾網
優點： "The crew was excellent."
缺點： "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
優點： "New aircraft"
缺點： "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
優點： "Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers."
缺點： "In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time."
優點： "checking in at Changi Airport is always a pleasure, helpful friendly staff"
缺點： "the food is disgusting"
優點： "Food, service"
缺點： "The space"
優點： "Nothing special."
缺點： "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
缺點： "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
優點： "Amazing crew. On-stop flight. All premium economy for reasonable price."
缺點： "Silk air"
優點： "The crew was really nice. The plane was clean and comfortable."
優點： "Food, Entertainment."
缺點： "Harder than usually landing"
缺點： "Security screening very slow"
優點： "Crew were great. Flight was not full."
缺點： "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
優點： "Comfort n clean"
缺點： "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
優點： "Kindy flight attedances,,smooth boarding,,delicious food"
缺點： "Change the food menu, boring with the same menu"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
缺點： "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"
優點： "personel provided excellent service"
缺點： "food was ok. A faulty entertainment system did make our flight feel longer."
優點： "Movies selection was great."
缺點： "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
優點： "The comfort and caring staff"
缺點： "Food serve a bit slow with the no of pax and long queue for the washroom"
優點： "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
缺點： "Cabin little bit cold"
缺點： "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
優點： "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
缺點： "None that I can think of"
優點： "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
缺點： "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
缺點： "I am a vegetarian and they served a chicken piece along with my main course."
優點： "great crew service. my first time flying with singapore airlines. they delivered!"
優點： "Crew members were very friendly n helpful."
優點： "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
缺點： "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
優點： "crews were helpful"
缺點： "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
優點： "Great they are now flying Canberra to Singapore. Judging by our full flight it is very popular also!"
優點： "Non stop to HK"
缺點： "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
優點： "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
優點： "Helpful crew. Full food service!"
優點： "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
優點： "All went great"
缺點： "I liked all - end to end excellent service"
優點： "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
缺點： "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
優點： "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
優點： "Staff was the best, always smiling and going beyond expectations to assure you enjoy your flight and I certainly did. Take off was a breeze. Landing a little bumpy but nothing to cry about. I will fly Singapore whenever possible from now on."
缺點： "There was nothing that I didn't like."
缺點： "Old plane. Old in flight entertainment."
優點： "clean aircraft and friendly cabin crew"
缺點： "uncomfortable seats, average meals, poor infotainment selection"
優點： "Good service and entertainment."
缺點： "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
優點： "Attendants are always nice, flight is always smooth."
優點： "Overall very good."
缺點： "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
優點： "Everything is suport wonderful"
缺點： "Price. it's better"
優點： "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
缺點： "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
優點： "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
優點： "Everything on time."
缺點： "Nothing really bad one food on return flight not great but ok."
優點： "Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something."
缺點： "Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "The entertainment was good."
缺點： "Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while."
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The crew were amazing and attentive."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "Conformt ,enjoy and on time"
優點： "CX crews are professional as they are very customer oriented"
缺點： "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"
優點： "seats are comfortable"
缺點： "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
優點： "Seating space for short people..not average height people"
缺點： "Wider space for seats"
優點： "crew amazing"
缺點： "flight always late as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "So nice, smile everytime, clear information and direction"
缺點： "I really hope they will serve wine or liquor but that is okay"
優點： "All the flights had bad Kosher food"
優點： "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
缺點： "Would be amazing to have a little more room in the economy seats!"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Good food"
優點： "Boarding on time"
缺點： "Food was not fresh. Some crews could not understand English well"
優點： "早餐是粥 很棒"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "The Stewardesses were polite"
優點： "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
缺點： "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."
優點： "Superb crew and excellent service."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
缺點： "Delay from hk to osaka :( but understandable due to technical issues ans weather"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "Even though the line to board seemed massive and very long the crew boarded everyone very quickly and timely I anticipated a very long wait and in reality it wasn’t"
缺點： "Nothing stood out negatively"
優點： "CREW AND PLANE"
優點： "Great crew. Super friendly."
優點： "Good service"
缺點： "1-hour delay due to inclement weather"
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "Smooth operator"
優點： "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
缺點： "A glass of wine or beer would have been lovely."
優點： "I love china and china east air, its my favorite!"
缺點： "Everything was good, better boarding lines, people get worked up when lining up"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark..."
缺點： "The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in... Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip..."
優點： "Relaxed trip."
缺點： "My monitor cut out a few times."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "The staff was very efficient. They even helped wrap my broken bag. Thank you for that extra mile!"
缺點： "I was pleased with everything."
優點： "Everything went fine"
缺點： "None. Business is good!"
優點： "Attendants were polite and helpful"
優點： "China air delivers on price and has new aircraft. I love flying China airlines they do a great job with small layover time"
缺點： "They damaged my luggage"
缺點： "Really delayed, almost missed connecting flights. No way to contact them about this aside from a phone number that we couldn't call internationally."
缺點： "General good!"
優點： "Comfort, space, movies"
優點： "Very things"
優點： "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
缺點： "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
缺點： "Delayed one hour ..."
優點： "Very nice short trip."
缺點： "Boarding at SFO was confusing since attendance gave wrong information so that we kept sitting to wait for our turn. And it ended up kind of disordering. Airline needs to improve this small process while customers waited for so long to board."
優點： "I got business class and I'm not sure why? Was it because it was my birthday?"
優點： "They should be concerned about food hygiene"
優點： "Upon check in, my request for an emergency exit row was granted. Chilly, but worth it!"
缺點： "They ran out of chicken meals, and I did not prefer the fish option."
優點： "Lay over too long"
缺點： "Check in online process and meal selrction"
缺點： "不論check in , 登機，等行李，所有效率都很低"
缺點： "Couldn't hear any of the inflight entertainment. With volume turned all the way up it was still very silent!"
缺點： "Wifi not included"
缺點： "Where to begin... Horrible online experience, outdated planes, rude staff, and overall bad experience."
缺點： "the air hostesses could have been a bit more accommodating, welcoming, pleasant, willing and smiling."
缺點： "Terrible and ride employees"
缺點： "I chose the western style dish - needs improvement."
優點： "Crew was good!"
缺點： "Manila airport business lounge full, not accessible, croweded with too many airlines; Processing at the Manila airport too complicated for passengers in transit (completely different when we traveled from Vancouver through Manila, why is that? Boarding gate (Manila) terrible, crowded, no available seats, “business” section small and with so dirty sests that it was not possible to use them!"
優點： "From comfort to customer service was perfect. Filipina Flight Attendants are the best, always so professional and with a beautiful smile."
缺點： "Biz class was so so"
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
優點： "The crew was very nice and the plane was clean."
缺點： "The seats were too close to the seats in front of us. Everyone’s knees were pressed against the seat back in front of us. Another two inches would have made it more comfortable. I was disappointed that there were no personal screens for movies on theis plane."
缺點： "seat not comfortable, tray table hard to pull out, flight delayed 2 hours, flight crew didnt have immigration card (therefore had to wait in immigration line additional 25 min)"
優點： "Crew was very friendly and attentive, movie and tv options were great."
缺點： "I appreciated that I was given a gluten free meal but one side was hot and the other side was slightly cold still. I am not sure how that could be possible, but it was my experience on that flight."
優點： "Nice plane, good crew"
缺點： "Flight was delayed several times at take off, then upon landing we waited on tarmac for another hour waiting for gate to open"
優點： "Not much. Both flights to and from Manila were delayed. The flight out was delayed pre-boarding by about 15-min and then about 30-min in the plane on the tarmac. Leaving Manila was delayed boarding by about 1-hr and we landed about 30-min late. Philippine Airlines operation has gotten so much worse."
缺點： "Everything. From the chaos at Check-in on the Manila side from the understaffed and overwhelmed employees, to the gate control and communication with passengers at a reasonable time for the delays. Staff at MNL Terminal 2 for PA seem not to care and there seems to be no management that exists."
優點： "Boarding and deboarding seem to be so much faster in Asia based airlines than US."
缺點： "Need more frequent beverage services. Also, we paid for more leg room, but it was still claustrophobic."
缺點： "The business seat was very uncomfortable"
優點： "Leg room was small."
優點： "Crew was very welcoming"
缺點： "A little more leg room."
優點： "Truly friendly, service minded and happy cabin crew."
缺點： "A bit messy for the boarding but partly as unruly passengers"
優點： "Yes, my first time Philippines Airlines experience was impressive"
缺點： "Ran out of chicken for the paid meal. Fish was terrible."
優點： "Yes PAL FA are always excellent and the Pilot Captain n Co Pilot really made us all safe."
缺點： "Smooth flight and friendly crews."
優點： "not much."
缺點： "lousy entertainment system, old plane, food mediocre, kept the plane freezing cold, check in process a gong show."
缺點： "Flight was dalyed 1h. We were heading to siargao but went back to cebu!!!! Lost 2 h for no reason!! Thats unacceptable! Now we have paid a room in siargao for nothing. Cant skip siargao cause our next flight is from there!!!! I hate you"
缺點： "The flight attendant that was helping in my side was really not feeling like she wanted to work that day. No smiling. No interaction with the passengers. Just wanted everything done right away. She had the look of not wanting to be there period."
優點： "Great service."
優點： "Most ofit"
缺點： "Transfers in manill"
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "I liked that the lady at the front desk turned us away and we weren’t able to board our flight due to not having a passport that extended out six months to expiration."
缺點： "I did not like the fact that I booked my flights months in advance and would have done this adjustment with Our ample time and not one person informed us about our passports from kayak or Philippine Airlines. It was disgusting that I had to lose my flight and not even receive any kind of courtesy from them or you as far as even a partial refund or any kind of acknowledgement. We just booked other flights without your product. Terrible experience. i am just appalled at the kind of service kayak offers."
優點： "Cabin temperature was good. Staff were excellent!"
缺點： "Landing was rough. Flight delayed for 20mins!"
優點： "Friendly, helpful, and patient are the words that come to mind. And very pretty, if that doesn't sound too sexist."
優點： "In-flight entertainment movies"
缺點： "Sitting too close to other passenger"
優點： "The staff was friendly."
缺點： "The airplane was over booked, there was not enough food for everyone, the food was stale and expired, the bathrooms exuded a stench to which you had to endure throughout the entore flight, there was not enough crew so requesting things took very long and we had turbulence for 90% of the flight, on a flight that was 11 hours long."
優點： "Once the aircraft left the gate and started taxiing, it did the job. The crew also did their jobs. Nothing remarkable. Passengers were few, so everyone could relax better."
缺點： "One day in advance, an e-mail announced that the flight would be delayed by 1 h 10 mn. Once at the airport, the delay was increased. by 35 minutes. Yet, at the airport and on the aircraft, the only explanation given was the overplayed refrain "Due to late arrival of the aircraft..." PLEASE, stop kidding us. Bad management is not the same as "late arrival". At 3 AM everybody was on board. No other arriving or departing aircraft in that CGK airport at that ungodly time. The pilot mumbled something about loading cargo. We sat an extra 50 minutes before taking off. This airplane has no screen of any kind in Economy. There were posters and a booklet describing the possibilities of entertainment. Again, who is kidding whom? Before going bankrupt, the old Philippines Air Lines used the acronym P.A.L. And everyone read: "Planes Always Late". The acronym is gone, but the delays are back, for sure. I am sorry that I did not go on a low cost flight."
優點： "Other than a crew member that was quite rude all else was ok"
缺點： "Flight attendant was quite rude and snippy... all other crew members were just fine"
優點： "Couldn't take flight - they changed the time by 2 hours and would have missed by connection to Soul / and USA. Worse yet - KAYAC passed on the reservation responsibilities to some 3rd party site and neither will get me a refund!"
缺點： "Couldn't take flight - they changed the time by 2 hours and would have missed by connection to Soul / and USA. Worse yet - KAYAC passed on the reservation responsibilities to some 3rd party site and neither will get me a refund!"
優點： "On time arrival"
優點： "Efficient airline, on time, easy enough check-in and airport processing"
缺點： "Barebones, no Wi-Fi on plane and no entertainment of any type"
缺點： "Delayed flight and suddenly PAL require each one of us to check in our carry baggage."
優點： "The food was excellent"
缺點： "One hour delay starting and 45 min. at the end, no Gate available."
優點： "The crew was fine.I appreciated that it was non-stop."
缺點： "There was about 8" of leg room in the economy section. Not enough to move my feet around. The beef sausage breakfast was tasteless and not very warm; the eggs were watery. The movie was extremely violent. I worry about the children on board who could see it even if they couln't hear it."
缺點： "Terrible customer service, took weeks to issue a refund after cancelling a flight completely without being able to present a reasonable solution or new flight. Had to rebook with another company and pay another $300 to do so. Philippines Air was unwilling to work with us or help us."
優點： "staff were really nice. the lounge kinda sucks but at least it exists."
缺點： "no wifi, connection in manila airport. manila airport is the worst experience in the world. limited wifi to 2 hours. one of the staff in the lounge kept touching me and making weird eye and lip guestures at me and felt really uncomfortable. i complained to the ground staff."
優點： "flight, service --great"
缺點： "check in --vry problematic."
缺點： "Flight delayed for 5 hours - Connection from Manila was going to be very close. Flight attendant assured me multiple times they would hold the connecting plane, and give us an escort off the plane to make it to the other gate as fast as possible. We arrive in Manila, and there is no special escort. They take us at a regular pace to a connections desk in the terminal. They delayed helping us so we missed the only other flight leaving that night for Bali. While the person at the transfer desk was supposed to be helping us get new connecting flights, they would stop helping us, and take care of other people that showed up at the desk. It took them 1 1/2 hours to rebook our flight. They tried to put us on a flight that took over 20 hours with connections for a direct flight we had missed that would take about 4 hours of flying. We had to get on Kayak.com ourselves to find a better connecting flight that left the next morning. After 1 1/2 hours, the attendant finally put on a flight that was similar to the one we found but slightly worse. They said they could not work with certain airlines leaving from Manila, which I did not understand. Then, they proceed to tell us to go wait in the terminal overnight for the flight leaving the next day. We had to directly ask them to give us a hotel room for the night, which they did upon our request, but were not going to offer it without us asking for it. I understand delays and missed flights are part of air travel. But we were routinely lied to, ignored, and flat out pushed aside during the rebooking process. It was a completely unacceptable way to treat a customer. Never fly Philippine Airlines if you can avoid it."
缺點： "Taking 2 shuttle buses, transferring."
缺點： "All four of my flight on Philippines Airlines were over 3 hours delayed. Nothing good about this airline. Horrible food. But the delays were beyond the pale. Do not fly this airline and if you have to, don't have a connecting flight the same day, you WILL NOT make it."
優點： "flight update via email"
缺點： "late boarding ground crew not announcing chnages in the schedule no inflight entertainment PAL app does not work propoerly"
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
缺點： "Flight is always late Seats are very small no screen at your seat meals are so-so"
優點： "We had nice reclining seat, I was able to sleep comfortably."
缺點： "They ran out of some of the food so we had less options. The main dish was ok but the side salad was wilted and did not look fresh."
優點： "Food, service (at lounge, gate, and onboard, especially onboard), clean and comfortable flight. I slept for six of seven hours on one leg and twelve of thirteen in the next!"
優點： "Crew is nice and helpful."
缺點： "Seats are distinctly too small in both directions."
缺點： "No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely"
優點： "Business was very comfortable"
優點： "Food was okay, though they didn't get the variety of our vegetarian meals correct once again. Flight was timely."
缺點： "Worst thing was changing our pre-reserved seats saying it was an improvement, then sticking me from an aisle to a middle seat. It's one thing to do it, but it's egregious to lie about it. Crew was cold and not so friendly. They were a little rude as well, but some passengers were also rude. They were efficient, however. Earphones didn't work properly. Movie selection was just okay. Layover too long without a supplied hotel (16 hours)."
優點： "The crew on board was friendly and the trip was smooth."
缺點： "I boarded from the Hongqiao Airport in Shanghai. I was having trouble scanning my passport at the self check in kiosk. I asked one of the nearby China Eastern staff for help and she was very unwilling to help. Eventually, she just told me, very shortly, I was in the wrong place and walked away to continue chatting with her coworkers. It was very rude and unprofessional. However, when I went to the CE help desk the staff member was very helpful and let me know I was in the wrong terminal."
優點： "Everything was good, and the flight even arrived earlier than expected."
優點： "Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was."
優點： "China Eastern Airlines was labeled as a budget airline so knowing this (so I thought) I prepared myself for an uncomfortable ride. The seats had just as much cushion as delta or American airline and definitely more than WOW airline. I bought a seat cushion expecting to be uncomfortable for a 14 hour flight and I didn’t need it. In fact I ditch the cushion after I landed....one less thing I had to carry. I’m 5’5” so I usually don’t have an issue with leg room. I had a somewhat comfortable ride considering the flight was as I stated before 14 hours. The food was really good and the flight attendants were very nice and professional. I enjoyed my flight and would definitely recommend them."
優點： "Flight left 1/2 late leaving me only an hour to make connecting flight in Shanghai. When I explained my plight to flight attended she moved me to a seat in the front of the aircraft to expeadiate my de- planeing. Saved me. From missing my connecting flight which I made with few minutes to spare!"
缺點： "The meals on the plane were nasty"
優點： "Though it's delayed, but boarding was efficient."
缺點： "Food was a bit nah. And no IFE on this A330."
缺點： "Excellent service. Business class. 777. Very well worth the price."
優點： "The staff was excellent and nice . Looking after everybody same"
優點： "Good selection of movies"
缺點： "The food were not fresh and ill prepared"
優點： "Food is bad.. mostly for Chinese people"
缺點： "Service and good"
優點： "The crew was nice. Too late to eat dinner, so I cannot comment on the food."
缺點： "As usual, flight was late with no updates on the new time. The only airline I could tell that was diverted to another airport due to weather. Incredibly bad luck, or just laziness, I’m unsure, seems it’s usually China Eastern that this happens to. The gate was changed, or so we thought, but it was back to the original at boarding. The flight parked a long way from the terminal, even with travel weary people on board (4 hours late getting in, after 11pm) and we had to take a bus to the terminal, then wait an hour for immigration as it was late at night. Sorry to complain, but this seems to be a trend with CE. You get what you pay for."
優點： "Bathrooms were clean"
缺點： "Seats were uncomfortable. Seats did not have individual tv screens. There was no variety in the meals provided during the flight."
優點： "Nothing spectacular to mention."
缺點： "Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too."
優點： "Good flight!"
優點： "Everything was good"
優點： "Food, service on board"
缺點： "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."
優點： "I was very late to the airport and expected to have to make arrangements for flying the next day. The customer service agents on the ground at LAX still got me checked in on the flight and escorted me through security to the gate in record time. I am so grateful to them for that. The plane was newer and in great shape. Lots of entertainment and the crew onboard was very nice. My one complaint is that they expected us to keep our phones turned off the entire 14 hour flight! That really surprised me! Other than that one thing, I had a really pleasant experience and will feel confident flying them again in the future"
缺點： "No use of your phone is allowed at any time during the flight! I had to hide mine so I could listen to Spotify"
優點： "food was plenty and delicious"
優點： "Flights were cheap and where I needed to go. Entertainment was good on this flight."
缺點： "One and a half our delay in departure due to a paperwork error by the ground crew according to the cabin crew. Crew were efficient but not as polite and courteous as they could be."
優點： "My first class cabin was dirty"
優點： "I loved the food since we boarded flight from New Delhi to Shanghai ."
缺點： "Good from Shanghai to Lax was pathetic as we ordere special meal I.e HINDU MEAL & besides mentioning the same we got pork rice N shrimps in it....Plus the snacks that u give especially cold sandwiches weren't veg Secondly,i travelled before ln March & then now in September so both the times my American tourister was damaged:. Seriously I don't know how u people handle things.. T therefore u need to make certain changes in ur airlines ."
優點： "compared with others."
優點： "Food and crew very good in Biz Class."
缺點： "Seat do not go horizontal. Not very comfortable for sleep."
缺點： "10 seats across in a 777 is just too narrow."
缺點： "The flight was delayed for half an hour, and then waited in the plane for another three hours before take off. I guess a few hours of delay is normal when you fly in China. The passengers waited seating in the plane for more than 3 hours not knowing the reason of the delay nor when will it take off. There were no choice of meal. The meal was very basic and was with too authentic flavor and material. Rice was undercooked and compressed in rectangular shape probably by food producing machine. No individual grains can be seen. There were no individual monitors or entertainment available, but understandable, considering that it is a two and a half hour flight."
優點： "Terrible customer service, old plane still had ashtrays, served warm coke with no ice, food was shockingly bad, raw onion and squid salad, searched 3 times in communist china, no air conditioning in main terminal in Shanghai, crew was rude. Etc. etc"
缺點： "Terrible food. Bad customer service, old plane, power points broken, rude flight attendants, no air conditioning in main terminal in Shanghai- worst flying experience of my life. Plane was very dirty. Floors were sticky, window covered in hand prints and grease. Wow. Never again. I recommend going anywhere (like brisbane) and booking onward from there."
缺點： "Long delay Boarding using the bus Very small distance between the seats Bad and unhealthy food"
缺點： "Not very reliable, flight was not on time, airline food made me nauseous and sick"
優點： "Smooth flight"
缺點： "Long layover in shanghai"
優點： "Excellent trip overall. Ban on iPhone/iPad use forced restricted entertainment choices."
優點： "Okinawa customer service"
缺點： "flight was delayed"
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "The flight got canceled without advance notice and was aware about it when we checking in at the airport."
優點： "service and crew were fine"
缺點： "there's no way for us to know what's going on, they don't uodate customers on the flight status, or delays, or expected time to depart, you have to stay there in the waiting gate and just wait and wair until they announce the boarding time, even if that is 2 or 3 hours after the schelude depart. At least they should try to update customers that are already in the gate waiting. I will try to not flight with them again, for sure."
優點： "It got me where I needed to go."
缺點： "Not much leg room."
優點： "I'm grateful we didn't crash or anything. It's not as costly as other airlines, but we learned it's worth it to pay more..."
缺點： "Every flight was significantly delayed (we had two flights to the destination and two flights back home, all via China Eastern.) One was so delayed we barely made our connection, and our luggage didn't make the connection at all. So, we spent nearly 2 days on vacation without our belongings. The return flight was so delayed that we did miss our connection, and had to spend the night in Shanghai. China Eastern's staff in Shanghai handled it VERY poorly. They were rude, refused to give us instruction, and we spent hours in the airport trying to figure out which bus to take and where we were actually going. Their exact words to one distraught couple seeking help were "That's not our problem." Service in general was average to poor. Food was average. There are no adult drinks available even for purchase, and they would have been nice to enjoy given the other stresses they caused on our vacation. Our seats were often damaged in one way or another. I was attracted to this airline for the reasonable rates, but do yourself a favor and pay a little extra for a more tolerable experience."
優點： "The Nanchang ground staff probably shouldn't have boarded us, as we sat on the plane beside the gate for 4 hours before getting the clearance to taxi and take off for Shanghai. Understandably, a number of passengers were stressed by this situation, but the flight crew really handled the stressful situation well and tried their best to communicate with everyone."
缺點： "The two B movies that were played for our 'entertainment' during the wait were awful!"
缺點： "The flight goes up and down. Didn't feel safe"
優點： "Flights were on time and able to have 2 checking baggage"
缺點： "Their english is so bad that you have a lot of difficulties to understand them."
每天清潔，並在 爪哇島飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 爪哇島飛往 台北市的機上會提供口罩
從 爪哇島飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 爪哇島飛往 台北市的彈性機票