缺點： "Terrible meal. Beef is tough. You cannot chew If off. Worst ever that I have ever had."
缺點： "Crew service is excellent. Flight was fast without any delay in take off in Guangzhou Airport. Food in Business Class is pedestrian."
優點： "I like the most when we got checked in for our luggage & bag really she has a awesome behavior by one of the female I forgot her nam"
缺點： "Food collection especially for Muslims"
優點： "Crew was very courteous, efficient and spoke good English."
缺點： "Could use a bit more leg room for taller passengers (I'm 6ft)."
優點： "Roomy, comfortable and quiet. Choosing to have dinner after a 5 hour sleep was great"
缺點： "Food choices wasn’t the best."
優點： "A solid overall airline. Nothing extraordinary, but will get you to where you need to go comfortably."
缺點： "Nothing stands out as obvious, but it’s simply apparent the airline isn’t flying big spenders."
優點： "Fav in crew inattentive/ and reluctant to enforce any airline guidelines"
優點： "The crew was always on top of things. The bathrooms were kept extremely clean. Ontime departure and early arrival. I would definitely recommend China Southern. Many movie choices. Very pleasantly surprised!"
優點： "Meals and professional cabin crew."
缺點： "Seats and movies are due for an update."
優點： "Airline provided wheelchair for my injured friend and priority boarding"
缺點： "airline lost my friend's luggage and is only offering $15 per kg for the lost items"
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
缺點： "They lost my luggage."
優點： "The crew is very helpful, especially for anyone who needs assistance. Very kind to the many very elderly people aboard."
缺點： "The food is disgusting. Totally, totally disgusting, even by "airline food" standards."
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
優點： "I was especially impressed by their punctuality especially given that most flights out of China are delayed."
缺點： "The food was not very good. The dessert tasted artificial but I suppose for airplane food it could have been worse."
缺點： "I missed my flight due to certain inevitable reason and kayak or China southern both didn't wanna help me in such case."
缺點： "Entertainment had no variety"
缺點： "I fact that though I have Elite Plus status in the SkyTeam alliance I didn't have an upgrade and people who have no status were given upgrades!"
優點： "The staff were always very helpful and courteous."
缺點： "My television screen kept malfunctioning. It didn't prohibit entertainment, but it was annoying. It was a bit too cold on the flight."
缺點： "whole trip was disaster"
優點： "Non stop Flight to Guangzhou,Timing of the is good you can start your work earlier."
缺點： "only they serve is chines food , They should have 2 options. they dint have any new movies"
缺點： "4 hour delay without sufficient reason, Uncomfortable seat."
缺點： "I lost money because I bought my ticket in USD and gogt charged $1000, then when I got refunded I only got $880 back. Garbage service."
優點： "I noticed on both of my flights that when I asked for wine with dinner I was given less than a third of a glass where Asian passengers were given 3/4 a glass"
優點： "They got me to my destination safely."
缺點： "First flight was delayed three hours without explanation or information (just had to sit there and wait for them to call us the whole time). Second flight was delayed about an hour. Crew on second flight was not friendly."
缺點： "Delayed flight from LA & my baggages left in Guangzou! I need to go back again to manila airport to pick up the baggages."
優點： "The flight crew were extremely hard working and efficient."
缺點： "Plenty of time at point of connection yet bags didn't fly with me to final destination. Not very impressed with the A380"
優點： "On time arrival"
缺點： "Promptness Wheelchair amenity"
缺點： "Very limited program."
優點： "price was right..business class 2400"
缺點： "no jetways ..we had to be bused..it was raining we got wet .more than 1 inch of water on ground so feet got wet. bused a long way to get the plane"
缺點： "Too crowded. Seat size small and aisles narrow. Not enough bathrooms."
缺點： "Crew speaks only Chinese just because I am an asian and I am not."
缺點： "6 hours delay without any explanations and compensation, the transfer experience was so bad. Worst airline ever."
缺點： "The crews were okay but not that friendly."
優點： "Some crew member was nice and that's the only nice thing I can say"
缺點： "Some crew member ignored my request or forgot and in eco plus seating there wasn't any crew member there to accept service request light. Food wasn't good at all. Luckily we ate before boarding."
優點： "nice service polite attentive respectful appropriate and comfortable nice job, thank you"
缺點： "the long layover between connectin flights"
優點： "2nd time on route from ktm and all staff are always helpful,efficient, and polite. CSA does everything to help connect to your flight."
缺點： "Guongzhou airport is the worst. Expensive sundries and cheaky clerks. Terrible layout, good luck getting to layover hotel via transfer desk in less than 2 hours! Attendants allowed spoiled little girl to carry on for ages and then family reunion with 2 coming from economy to play with said brat to business class after I upgraded while most were trying to sleep in whole section."
優點： "On time, promotly service."
缺點： "Our flight was delayed although this might not have been their fault."
優點： "Normally China southern flights are far from being particularly good. But this plane would compete favorably with airlines known for its comfort such as Japan Airlines, and Turkish Airlines."
優點： "Crew was friendly and most spoke some English. They offered drinks throughout the flight and were courteous. Personal TVs were nice."
缺點： "Take off was late. Could not use my cell phone the entire flight even if it was on airplane mode. Absolutely ridiculous as I've never had another airline do this. Why can I use an iPad but not an iPhone? The meal could've been much better. Maybe some other, better snacks instead?"
優點： "Food is decent, selection of on-demand movies is good."
缺點： "Flight was two hours late leaving Los Angeles and 2 1/2 hours late arriving in Manila."
優點： "On time"
缺點： "No entertainment poor food"
缺點： "The android systems used for media and games kept freezing and rebooting."