優點： "timing is good. provide me enough time to do connecting flight from wuhan to jfk"
缺點： "check through from bangkok to jfk automaticlly. it would be so confusing if i didnt have help from flyer who knew how to connect flight. this was my first to wuhan airport. i had to lwait for my lugage then go thru custom for tempolary visit visa from custom then go check in myself and my lugage again at the airline counter. not convenient at all."
優點： "TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight."
缺點： "Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot."
優點： "Seats have enough legroom, everything is clean"
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "Friendly staffs"
缺點： "Choice of movies"
缺點： "Transfer process"
缺點： "Food is catered for one group of people, should be more international."
優點： "When we landed Guangzhou, the polit’s landing was amazing."
缺點： "The food was horrible this time. Only had two meals, some had three meals. They are suppose to feed you before you land, but only some had three meals. Maybe it’s time to consider free WiFi. It’s such a long flight."
優點： "Chicken with noodles plate is great.."
缺點： "The communication is lacking.. we had a huge delay and were not told what was going on except weather issues.. twice this happened.. the second time the Chinese guy directing us at the airport was not giving everyone directions, only the Chinese nationals.. the rest of us he wouldn’t speak to.. Also not enough beverage services for a 14hr flight..2-3???"
缺點： "I wasn't on it"
優點： "The booking was so simple with kayak and the hotel arrangements and follow up for pickup from the airport was excellent The Flight was a short one and the entire staff from jfk airport to the flight attendant was entirely superb"
缺點： "The customs declaration area especially with people coming to do business in China needs more officers to enhance efficiency"
缺點： "They gave me a regular seat when I paid for extra comfort."
缺點： "I couldnt order Hindu meal and when I asked for a chicken dish, I was served pork with it."
優點： "I liked almost all services."
缺點： "Plane location and its information should be acknowledged to the passengers from time to time so that they are well informed about that & their travel time would be more interesting and informative.I donot see any other major thing to upgrade besides that."
缺點： "Baggage didn't come to HCMC on time. CS changed the schedule so the time was too tight to transit which caused lost baggages and unhappy experience."
優點： "Airline provided wheelchair for my injured friend and priority boarding"
缺點： "airline lost my friend's luggage and is only offering $15 per kg for the lost items"
優點： "HORRIBLE! It was CANCELED by the Airline"
缺點： "This Airline is Reportable to the FAA."
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
優點： "very good service both on flight and on the phone"
缺點： "the connecting flight from Guangzhou to Xiamen delayed for 2 hours, which made me waited in Guangzhou for 8+ hours."
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
優點： "Friendly staff , realitively clean"
優點： "They got me to my destination safely."
缺點： "First flight was delayed three hours without explanation or information (just had to sit there and wait for them to call us the whole time). Second flight was delayed about an hour. Crew on second flight was not friendly."
缺點： "3 hour delay"
優點： "Good wine"
缺點： "No sparkling water, no good meet"
優點： "Nice staff"
缺點： "The food"
優點： "Help And pleasant staff"
缺點： "Poor quality entertainment screen"
優點： "Very nice people"
缺點： "Would like Chinese food"
缺點： "The plane was delayed by more than 1.5 hours, causing me unknowable to miss my connection flight to Beijing. There was absolutely NO EFFORT by China Southern to assist in getting us to our gate in time. I ended running through the terminal to get to the gate about 8 minutes before departure only to be denied boarding by the unknowledgeable staff. if just one person had phoned the gate and told them to hold for a passenger, I could have made my connection. Communication and efficiency is beyond horrific by the Chinese airlines. Its like living in the stone ages."
優點： "Very good service"
優點： "Crew was friendly and helpful at all times."
缺點： "On boarding the cabin was very hot, after everyone was seated and doors closed we were informed the Air conditioning was broken and we could not take off -over 90 minutes in extreme heat, no air circulation whatsoever. The crew did their best to give out water and keep people from passing out. Once in the air flight and air temp was ok."
缺點： "Very limited program."
優點： "The international flight from New York to Guangzhou need more leg room even the upgraded economy was tight with stiff non moving arm rest for a couple wo seat together"
缺點： "Lost lagging; no delivery at the door, flight change and delay poor after service.."
優點： "my aisle seat was reasonably comfortable. we departed and left on time the stewardesses were polite and refilled my water glass 2 times"
缺點： "The food was awful. They gave us a box containing two rolls, ,some peanuts, a container of sweetened yogurt and a sweet gooey gelatinous item that was impossible to describe."
優點： "Airlines is usually always on time. Flight staff very friendly and eager to assist passengers. I usually order my flight ticket months in advance so I always get a very great price. The meals are very good. I've used Eva Air, China Airlines, Cathay Pacific, China Eastern but I now regularly use only China Southern because I know what I will be getting with them. Oh and I fly economy. Robert..."
缺點： "No complaints. This last flight to Asia operated so smoothly."
優點： "On time, promotly service."
缺點： "Our flight was delayed although this might not have been their fault."
缺點： "40 minute boarding delay with little to no info. Then had to wait another 40 minutes for luggage pickup."
優點： "On time and friendly crew. All good"
缺點： "Don't come in with high expectations"
優點： "For the most part, the flight was good. Entertainment was nice, food was so-so, and the staff seemed friendly."
缺點： "There was a leak above my seat that dripped on my head while I was sleeping. The liquid was odorless and appeared to be dark brown, looking an awful lot like oil. When I informed the stewardess, she stuffed a wet rag in the dripping spot, but didn't offer any other solution. I still don't know what the liquid was."
缺點： "TV screen was broken and looked really bad."
優點： "- Nice modern 777. - Modern touch screen entertainment displays in each headrest. Movie choices were good. -Polite flight attendants that spoke good English."
缺點： "-Poor job ensuring passengers followed announcements and safety requirements. -Limited meal choices with poor quality ingredients. -Poor hub city. Guangzhou is not a great place to have a long layover."
優點： "Agent failed to forward my meal request but the crew somehow scraped together what I needed."
缺點： "Check in agent attitude."
缺點： "The early collection of entertainment head sets 30+ minutes before landing service of drinks need to be improved"
優點： "Warm washclothes & blankets were great!"
缺點： "Did not pass out enough water (apprx 2-3 cups) to stay hydrated for a 14 hr flight."
豁免更改費用。 搜尋無錫飛往台北市 臺灣桃園國際機場的彈性機票