每天清潔，並在 烏拉圭飛往 台北的機艙內安裝HEPA高效濾網
優點： "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
缺點： "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
優點： "Loved the smooth ride."
缺點： "Bathroom was pretty nasty"
優點： "Usual faultless KLM experience"
優點： "Staff were professional and polite."
缺點： "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
缺點： "Delay due to strike"
優點： "Planes were on time and connections made."
缺點： "One bag delayed as not put on flight and food could be better."
優點： "Just as I expected. And I made my last connection easily."
優點： "Very professional"
缺點： "Lost luggage"
缺點： "1. In Flight Entertainment 2. Controlled In Flight Temperature"
缺點： "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
優點： "No delay and nice staff"
優點： "Crew was friendly"
缺點： "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
優點： "Crew was fantastic."
缺點： "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
優點： "Like the overall KLM experience"
缺點： "Food could have had better quality and the stewardess served it all at once versus in the various courses."
優點： "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
缺點： "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
優點： "Being fed was amazing and watching free TV was great!"
缺點： "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
優點： "The crew was amazing and the food was great."
缺點： "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
優點： "The service"
缺點： "The food."
優點： "We got to Amsterdam on time"
缺點： "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
優點： "Gaps between seats are very narrow."
缺點： "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
優點： "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
缺點： "I would have to dream something up."
優點： "Light snack and complementary wine"
優點： "Great food"
缺點： "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
優點： "Good services!"
缺點： "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
優點： "Arrived Early!"
缺點： "Left Late :-)"
優點： "Good service onboard, good food. On time."
優點： "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
優點： "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
優點： "Very friendly staff"
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Thankful for coffee being served without charge. Not all airlines do that."
優點： "Easy Boarding"
優點： "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
缺點： "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
優點： "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
優點： "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
缺點： "The entertainment was quite dated and didn't have new movies etc"
優點： "Crew was excellent"
缺點： "Economy was very tight! Seats were uncomfortable"
優點： "Excellent service and comfortable flight"
缺點： "Flight delay roughly an hour"
缺點： "Fewer entertainment options than the delta flight. I got excited with that first flight."
缺點： "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
優點： "Flight was delayed by over three hours."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "I was asleep."
缺點： "The seats were very cramped."
優點： "Everything fine"
缺點： "No complaints"
缺點： "I didn’t even make this flight!"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
優點： "The flight was on time... that is about all..."
缺點： "Too late to download app once on plane so stuck for hours without entertainment on a long flight. They wanted to charge for most everything. First class was not as good as economy on other airlines. I have no idea why anyone would select United on purpose. I know I will not pick them again..."
優點： "Pleasant crew, flight on time. Ambiance = none, comfort = bare minimum, better than sewerage on the Mayflower and that's the norm."
優點： "Left on time. Deplaned into a tunnel, which was great because it was raining"
缺點： "Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "A five hour flight and you only get a mini pack of mini pretzels and a soda. The boarding was made an hour late, the United employees didn’t seem to care that a line formed ine hour before. Two people near me were blasting their smartphones listening to music and/or playing games with their smartphones but without earphones and not one person from the crew told them to shut it up."
缺點： "1 hour late"
優點： "Got to watch all Oscar winner movies"
缺點： "could've used a couple of pillows"
缺點： "Seats are very crowded."
優點： "Really great service! Smooth flight!"
優點： "The entertainment onboard was good"
缺點： "Five hour delay due to the aircraft maintenance."
優點： "fast take off and good service."
缺點： "1) a 5-hour flight to Honolulu was delayed for 6 hours due to mechanical problems, twice! First plane had issues and we had to change to another plane, found issues again before being taxied. Poor maintenance United! Are your planes even safe? 2) United first class is terrible! It isn’t even near first class standard with very tight seats and rude flight attendants. Absolutely zero service! No more United!"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "New remodeled gate waiting areas plane"
缺點： "Plane is too old"
優點： "I loved how comfortable the plane was. The snacks were tasty! My husband and I actually looked in the grocery store for them when we returned home :)"
優點： "Seats were comfortable"
缺點： "No food was offered, no tv or any entertainment. Lots of babies on board. Flight attendants were border line unfriendly"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Delays, very bad customer service"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "The flight was over an hour delayed out of Frankfurt. This was a flight operated by United Airlines. The outlets to charge cell phones did not work consistently. There were no individual monitors to watch movies of choice."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "The staff and crew were very helpful, especially in helping catch my connection. Which leads to the dislike."
缺點： "Nothing but delays. Before we boarded...delay. Before we left the gate...delay. Before we left the taxiway...delay. Before we landed...delay. Many on the flight missing, or having tight connections."
優點： "Very little. Flight crews were nice"
缺點： "Flights were delayed by several hours on two occasions. Staff were less than helpful and generally unknowledgable."
缺點： "Air temperature was too warm which caused nausea."
優點： "We were late leaving Fresno we sat on the runway for 40 minutes and 100° we left Fresno to Denver so the plane from Denver had to wait for us"
優點： "Thought it was cool with the screens in the seat even though I didn't use them"
缺點： "Seats were cramped and the power outlet was to hard to reach since I couldn't see it. I ended up just using my battery pack."
優點： "The flight attendant let me put my guitar on the plane."
缺點： "The flight was an hour delayed."
缺點： "Honestly, I am not a big fan of United right now and their airline policies. The flight was delayed for a hour. But at least I wasn't dragged off the plane or stuck in 95 degree weather for 5 hours."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "in-flight entertainment was broken the entire flight only 1 snack choice (and it had dairy, which i can't have)"
優點： "The flight was on time and everything ran smoothly."
優點： "Movies on personal device"
優點： "Pre-check was fast Ride was pleasant Crew friendly."
缺點： "It was all good."
缺點： "coach was very uncomfortable. Seats reclined minimally and not much legroom. I will not be flying United again. I was disappointed that it was not flight run by Luftansa since Luftansa's coach service is much better"
優點： "Entertainment was offered on the flight"
缺點： "Flight was 90 minutes late Crew took an additional 40 minutes to get passengers with disabilities off the plane. There's no reason it should have taken that long. After I paid for entertainment, the crew announced it would be free for everyone since we were so late. Crew member was super-grouchy. Seats couldn't be smaller if they tried to sit you on a postage stamp. I'm a tiny person, but this is ridiculous!"
缺點： "Not a fan of their Direct TV alliance, since it means that other entertainment options aren't available, as United wants the $$ from spending $6 or $8."
優點： "Flight was in time and arrived 30min early"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "On time"
缺點： "Flight was delayed by 4 hours."
每天清潔，並在 烏拉圭飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 烏拉圭飛往 台北的機上會提供口罩
從 烏拉圭飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 烏拉圭飛往 台北的彈性機票