優點： "Very courteous crew and seats are comfortable."
缺點： "For an economy seat it’s good enough for me."
優點： "Staff were all good and professional"
缺點： "I want to watch a movie but both airplanes from Da Nang to Incheon and Incheon to Narita were older models so nothing to watch. Didnt matter though actually because i was sick and slept the whole time"
缺點： "Connecting flight in Incheon Airport delayed again, 4th consecutive time this has happened on this particular flight. I think this is done intentionally so airline can combine it with the next flight that departs 50 minutes later based on amount of bookings on each flight."
缺點： "Layover in Seoul at 3.30am. Nothing is open - even the lounge does not open until 5am"
優點： "Check in staff were good. We departed on time."
缺點： "Better if they could provide maybe nuts I flight but if not, it's still all good for an hour flight.."
優點： "The crew were so polite and helpful."
缺點： "Archaic entertainment system. Cabin was dull and seats not up to standard of other airlines business class."
優點： "crew are amazing. amazing legroom on the airbus. my 5foot 10 inches husband has lots of room. bathroom is clean and smells nice"
優點： "Check in was smooth all helpful Cabin crew were efficient cockpit communication good."
缺點： "No alchoholic drinks available with lunch service. Emphasis seemed to be on duty free sales early stages of the flight"
缺點： "Rude flight attendant! No manners! Absolutely disgusting"
優點： "Crew was nice, made sure they knew I was a vegetarian, gave me a snack that I missed when asleep."
缺點： "Seats on the Dreamliner are very hard."
缺點： "It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves."
優點： "Just the fare."
缺點： "Checking in is very slow. Our family was scattered. Was told that we are sitting next to each other but the truth is we are not. No explanations given."
缺點： "Again, late landing! And I had to catch my next flight in an hour, so I had to literally run and beg everyone in front of me to let me be the first in line when I exited the plane, claimed my baggage and checked it in again to DC, passed through Customs, took the shuttle from Terminal 5 to Terminal 1, went through Security Check for me not to miss my last connection flight. I couldn’t even go to the bathroom. All my flights on Asiana Airlines from the US to Manila and vice versa were screwed up!"
優點： "Friendly staff."
缺點： "Dirty tray table. Poor audio quality. Tight legroom. Overly warm cabin."
優點： "My husband and I were flying out of Jeju Island on the morning of 6/27/18 flt#OZ8922 to Seoul for a connection to Tokyo. The morning had some heavy rain and some flights were delayed, including ours. I don’t know if it’s your normal procedure in these situations but your staff at the baggage check/boarding pass counter were extremely conscientious and effective. They anticipated our dilemma and had our baggage removed from the delayed flight and put us onto a Korean Air flight that got us to Seoul on time to make our international connection to Tokyo. It was a long and tiring day of travel but because of your profession personnel it, including those at Korean Air, we avoided what could have been a much tougher situations unfortunately I can’t recall the names of the staff involved. I want to say the was a lady last named Joon and one last named Kim. There were other staff too, a young man that brought our luggage back to the check-in counter, and a lady that ran us through the terminal to Korean air and escorted us through security to the boarding gate. all in all it was amazing and thank you to your company and fine staff."
缺點： "The wonderful staff that give such excellent service."
優點： "Stewardesses were great!"
缺點： "Turbulence was horrible and couldn’t understand the captain’s English very well."
缺點： "Big delay for more than one hour."
缺點： "The crew was very rude and we were only served one meal"
優點： "On times"
缺點： "I didnt get the right seat that i chose when I purchased the ticket"
優點： "Loved the service and comfort, food was exceptional for an airline."
缺點： "Suggest a better selection of movies and tv shows."
優點： "The crew was very nice and polite.."
缺點： "I liked everything .."
優點： "It’s difficult to choose what part of the flight was the best, but the overall experience will make me come back for more. The check-in process took very little time. The flight staff was friendly and courteous and had a smile throughout the flight. The lighting was so much brighter than with the first and second legs of my flight and the plane was very clean, to the point where one could eat off the floor. the in-flight entertainment, clothes rack, charger, and remote controller were all right in front of you instead of being tucked in by your side. The food quality was savory and refreshing. I should have asked for a second meal as it was that good even for a short economy flight."
缺點： "the salad and desserts were excellent, as was the chicken and rice, but I would have appreciated a choice for my main menu selection."
優點： "Great transfer lounge in Inc he on airport"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "The food was great and the crew were all very polite and friendly."
缺點： "Flight was cancelled and they were not able to give me another schedule for the same day. I had to wait for the flight leaving the following day! It wasn't clear why the flight was cancelled"
優點： "On time arrival."
缺點： "The seats were not too good, a bit outdated"
缺點： "Korea to Phnom Penh the food could be better."
缺點： "For whatever reason they had me go to the end of the line even though my ticket was for business class. I wasn’t upset, byt just a little confused. Other than that everyone else was pretty polite."
優點： "comfortable and simple, friendly staff and no hassles"
缺點： "options on food and drinks limited movies to select limited options and nothing exciting for my taste"
優點： "Served only two meals lady's keep off lights so everyone sleep tv don't work well"
缺點： "See above not best but good did serve wine with food"
優點： "The crew was friendly and helpful."
缺點： "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."
優點： "Comfortable journeys without getting tired"
優點： "Food and staff"
缺點： "tv screen too small... need upgrade or newer type plane..."
缺點： "did not attempt to treat layover passengers with extra comfort. flew HNL to ICN 9-10 hr layover at ICN for 4+ hours, ICN to BKK (final destination). ICN to BKK flight if at all possible should give upgrade to preferred seat, higher or at least offer connecting free seats... no concern for passenger who need rest due to the long haul..."
優點： "Good service, boarding on time, got to destination earlier than expected"
缺點： "The air conditioning wasn't quite working, maybe the plane was too old"
優點： "Excellent. more leg room, and very friendly staff. I loved it."
優點： "Helpful staff who regularly cleaned restrooms."
缺點： "Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies."
優點： "I liked everything about the flight. The attendants were kind and I received great service."
優點： "Asiana's pilots? Awesome they are fantastic when it comes to landing ang taking off? Very very smooth you don't feel it you don't feel a bump , that's one thing I like and the best quality of this airline! Fantastic ... I have taken asiana airline all the time"
缺點： "Sometimes food but it's okay."
優點： "Great service. Good meal."
缺點： "Slight delay of 1 hour, late inbound aircraft (weather)"
優點： "The flight attendants were very kind and nice."
缺點： "The food was bad . It used to be good but it's getting worse these days. No idea how could you serve the fork...!"
優點： "Everything seemed mediocre. Ok plane, comfort was ok, nothing great but nothing terrible."
缺點： "I can't understand why the flight attendants didn't come around collecting trash with a trash bag. Almost all the Asian airlines I've flown on, the flight attendants were always real nice and helpful, but That wasn't the case with Asiana airlines this time around. On our flight from LAX to Incheon, and from Incheon to Cebu, the flight attendants all seemed miserable and unhappy, not smiling at all. I've flown Asiana few times before and had always been happy, but this time, it was definitely different, all because of the seemingly unhappy flight attendants. On our 12 hour flight from LAX to Incheon, the bathrooms ran out of toilet paper and in 12 hours, they didn't once come around with trash bag collecting trash. Sure, they collected the plastic cups drinks were put in, but that was it. How do you not come around collecting trash AFTER A 12 HOUR FLIGHT? Also, just the little thought of maybe providing a hot towel after a 12 hour flight would have been nice. In the future, if given almost the same price point for a ticket, I would choose another airline over Asiana Air."
優點： "the flight was delayed but still okay with us since we had a long layover in seoul enroute to los angeles. smooth flight, excellent service. will fly asiana again, anytime."
優點： "Crew was efficient."
缺點： "Seats on the small side."
優點： "I got delay which make me dont have enough time to check in at LA"
豁免更改費用。 搜尋濟州島飛往台北市 臺灣桃園國際機場的彈性機票