每天清潔，並在 澳洲飛往 台北的機艙內安裝HEPA高效濾網
澳洲航空, 中華航空和荷蘭皇家航空都已經豁免了從澳洲 到台北的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
缺點： "The website doesn't work very well. It's also difficult to navigate."
優點： "Attentive crew !"
缺點： "Five delays and three gate changes are not cool"
優點： "Crew was nice"
缺點： "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
缺點： "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."
優點： "Plenty of legroom in economy."
缺點： "Vegan food option unimaginative. Tomatoes used in every dish!"
優點： "Staff was great!"
缺點： "Food wasn’t the best."
優點： "Staff Many empty seats"
優點： "The flight attendants were so nice and the food was really good."
缺點： "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
優點： "Excellent service."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
缺點： "Deception at the time of booking"
優點： "Service, Cleanliness and Overall Quality"
缺點： "Seats could be better"
優點： "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
缺點： "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."
優點： "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
缺點： "Limited entertainment options for kids."
優點： "Good service"
缺點： "baggage was broken."
缺點： "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
優點： "The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert"
缺點： "The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176"
優點： "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
缺點： "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
優點： "It was short."
缺點： "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."
優點： "The time is on time ."
缺點： "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
優點： "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
缺點： "The Hollywood entertainment options were limited and not very interesting."
優點： "Friendly staff and great food. Cabin was spacious even for Economy."
優點： "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
優點： "Service in side."
缺點： "Air host listen on time"
優點： "Was a smooth flight, good flight crew. Tasty food too"
優點： "Pleasant stewardesses"
缺點： "Expensive lunches, no entertainment unless you pay"
優點： "Meals are excellent at Nippon, stewardesses so helpful and charming."
優點： "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
優點： "Great service"
缺點： "Interior show signs of aging"
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
缺點： "Would like to listen to ATC"
優點： "Comfort... enough room for relax"
優點： "Good food and service"
缺點： "Delay too much time"
優點： "Great customer service and very kind staff!"
優點： "All the Japanese food are delicious! The crew are polite and nice"
缺點： "I suppose, not enough variety of American movie. In my opinion"
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "Love the plane itself. It felt like it was new and it was very comfortable."
缺點： "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
優點： "The crew"
缺點： "No food available only drinks"
優點： "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
缺點： "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."
優點： "Great movies!!"
缺點： "Terrible seats- difficult to find s confirtsble position."
缺點： "Not enough English movies/tv shows"
優點： "Cabin crew provided great service!"
優點： "Crew great as always. Bulkhead seating very good for economy class.Has improved."
優點： "Friendly staff. Both two meals were awesome."
缺點： "Already done."
優點： "The crew members were really nice and accommodating."
缺點： "Need more entertainment selections."
優點： "Crew very attentive but not intrusive. Food very good."
缺點： "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
缺點： "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
優點： "Very cramped seats"
優點： "Crew will try there best to help you in anyway"
缺點： "Missed my connection so lost bags . Took 2 days for them to get to me."
優點： "crew were very friendly and helpful. flight was one of the best i’ve had"
缺點： "boarding at sydney was very confusing"
優點： "Yes and yes"
缺點： "Not sure because I have never had a better experience."
優點： "Kindy flight attedances,,smooth boarding,,delicious food"
優點： "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
缺點： "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
優點： "The crew was great as usual. The food was good"
缺點： "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
優點： "I like everything crew, etc"
缺點： "Nothing reallly"
優點： "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
缺點： "Need to update the planes.."
優點： "Excellent customer service, helpful staff"
缺點： "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
缺點： "Cabin little bit cold"
優點： "Punctual flight with friendly crew."
優點： "The flight attendants were nice, attentive and joyful!"
缺點： "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
優點： "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
缺點： "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
缺點： "The desserts. The bun."
優點： "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
優點： "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
缺點： "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
優點： "Amazing service!"
缺點： "Some staff not courteous which surprised me"
優點： "Service was spot on and food was good. Very comfortable flight overall."
優點： "Not much"
缺點： "Not as good as they were once"
優點： "crews were helpful"
缺點： "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
缺點： "The cabin was quite warm"
優點： "Prem econ very good. Crew very friendly."
優點： "Food was delicious!"
缺點： "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
優點： "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
缺點： "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
優點： "Crew was overall friendly"
缺點： "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
優點： "I paid for an economy class ticket but got first class service."
缺點： "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
優點： "evening meal was delicious"
缺點： "breakfast was terrible, and not properly heated, risky food handling not acceptable."
優點： "the flight time was quick , by the time you took off you practically were preparing for landing"
缺點： "nothing disappointing"
缺點： "Headphones were not functioning properly"
優點： "The food was ok. It didn't set my heart on fire, but I did finish it."
缺點： "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
優點： "Friendliness of crew"
優點： "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
缺點： "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
優點： "Cabin crew are always great"
缺點： "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
優點： "The cabin attendants kept us well hydrated."
缺點： "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
優點： "Food & condition"
缺點： "Crew were unfriendly and rude"
缺點： "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
優點： "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
缺點： "Wish the food could have been better and the choice for dessert wider."
優點： "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
優點： "Crew and entertainment"
缺點： "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"
缺點： "Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system"
缺點： "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"
優點： "The snacks were nice and the crew was nice"
缺點： "Boarding was TERRIBLE!! Everyone was rushing the podium and overwhelming the employees!! Basically the employees could not control the crowd. Having lanes, or signs in multiple languages for boarding zones would be helpful"
優點： "Great services"
缺點： "Sitting in front is better"
缺點： "There was no headset in my front pocket so I couldn’t watch any movie. Staff was busy doing meals and drinks over the 1.5ht window. When there was time, it was late to start any movie."
優點： "Crew was great"
缺點： "The aircon was not cold enough"
優點： "Amazing crew lounge just great airline"
優點： "The in flight entertainment had an excellent selection of new movies but..."
缺點： "With 30 minutes left until we landed the airline decided to play on every single screen and at maximum volume a Thai tourism video. For 30 minutes this video played, the flight was only 1 hour 20 minutes. It’s the little annoyances like this can’t make an short trip irritating."
優點： "Thai airways is always good, they are always one of our carriers of choice"
缺點： "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."
缺點： "N/A: very professional crew! The cabin remained clean for the entire duration of each of my 11 hour flights."
優點： "There should have been some information upfront that such (cheap) flight (compared to the norm of Thai Airways) is a low-cost one! Otherwise I'd have been more okayed with this. I was surprised a lot of corners were obviously cur (that's why it was rather cheap) like meal for example!"
缺點： "Just be upfront and tell people this is a low cost flight so expectations wouldn't then be that high!"
優點： "The seats were super comfortable and they had lots of new movies and tv shows for entertainment. Free alcoholic bevies too!"
缺點： "No veggie food on board :("
缺點： "The flight was from 3:30 am to 9:00am. We were served dinner soon after boarding, but it makes much more sense to serve a breakfast before arrival in Bangkok."
優點： "Good food. Thoughtful crew"
缺點： "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
缺點： "The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea"
優點： "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
缺點： "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."
優點： "Flight was full, but generous seat pitch and efficient crew made the difference!"
優點： "Very short flight"
缺點： "食物差 設施差"
優點： "Quite quick -clean aircraft"
缺點： "Terrible entertainment options"
優點： "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
缺點： "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."
優點： "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."
優點： "On time and accommodating of the needs and requests."
缺點： "They forgot to give me my food."
缺點： "Bus gate on arrival"
優點： "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
缺點： "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"
優點： "Great legroom in exit row, staff very friendly"
缺點： "Boarding terrible, utter chaos, seat very narrow"
優點： "The flight was awesome, the food was delicious and the delay was shot"
優點： "Nice crew. Good food. Arrived safely."
缺點： "I waited in line for 90 minutes to check my bag. Pace of that line moved extremely slowly. I fly frequently. Other airlines are more efficient. Delay 45 Min. in taking off. Delay upon arrival as we waited for what must have been 30-45 min for a people transporter to take us to our gate. I was at the back of the plane and I swear it seemed like they only had one bus making the (long) journey back and forth. All told I arrived over two hours late to my destination for reasons that are likely poor business design. Not a great experience."
優點： "Food n staff"
缺點： "Check in was confusing about which terminal to check in No phone QR scanners Must check in at terminal"
優點： "Very efficient and attentive service . On time departure and arrival."
缺點： "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."
優點： "Staff were very nice"
缺點： "Food, seat, timing, Etc"
優點： "Always a pleasant experience on this airline."
缺點： "Lack of individual overhead air vent controls. I am hot natured and have noticed that a lot of Asian airlines do not have this feature. KE is the Worst - Thai is “okay”"
缺點： "No snacks or drinks offered between meals."
優點： "Crew friendly"
缺點： "Poor food and boarding"
優點： "Fairly spacious, the food was nice and we were given beverage's at a good pace."
缺點： "I was not told to put my seat belt on for landing... I was actually not aware of landing as I was asleep, but landing woke me up and it was a little concerning, as most crew's check seat belts on approach to landing."
優點： "OK, so it's a plane, and I'm in economy. Still, the crew makes you believe they're actually glad you're on board, and the amenities are quite good for economy travel. No complaints."
優點： "According to the price, services was perfect"
優點： "Everything was ok"
優點： "on flight entertainment made the long flight easier to deal with"
缺點： "nothing everything was perfect"
優點： "Punctual and efficient flight"
缺點： "Food was poor and staff were not at all friendly"
缺點： "Late ,always late leaving and Landing"
優點： "Service in airplane"
缺點： "No wifi"
缺點： "The plane was dirty. There were stains everywhere."
缺點： "Flight from koh samui to bkk cancelled and has to spend 2 hours on phone to arrange another flight. Catamaran gave me the wrong phone number for calling thai airways. Thai airways/vayama had originally booked me on another flight without confirming it would have been ok. Terrible in flight service especially on way back."
優點： "On this return flight, we had much space than several days ago. Thus, I enjoyed working all night during this midnight flight."
缺點： "The food was OK, but there should be some snack for awaken passengers."
優點： "When I boarded this flight, I could already feel the Thai atmosphere. I generally enjoyed the flight without any serious problems."
缺點： "I was surprised to realize that we were packed in this full flight to Thailand from Sapporo like sardines. However, it was OK because I was alomost always sleeping during the flight. I had to stayed up late at previous night. Actually I expected more about the Thai food on the flight, but the flight attendants didn't explain much about it and it was generally mundane."
優點： "Excellent service"
優點： "Meals, comfort, and crew all above average."
缺點： "Nothing really"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "Seats were ok on par with other airlines. Food served was good."
缺點： "More leg space."
優點： "crew amazing"
缺點： "flight always late as usual"
優點： "One of the nicest crews I've had the pleasure of flying with"
缺點： "Nothing I could tell at the moment....."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
缺點： "I didn’t have a pillow."
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "Familiarity with Cathay Pacific procedures"
缺點： "The airplane seemed a bit outdated. A WiFi option would have been more pleasant. Crew spoke only English, not the classic Cathay Pacific experience to HK."
優點： "All the flights had bad Kosher food"
優點： "Flight attendant was very kind and helpful. I was very tired and was feeling a little under the weather. She checked in with me frequently throughout the flight to make sure I was well, brought me hot water to sip on, and just made sure I was as comfortable as possible. My regret is that I didn’t catch her name."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Smooth, uneventful travel all was well."
優點： "早餐是粥 很棒"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
缺點： "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."
優點： "The Stewardesses were polite"
優點： "All was good until missed connection"
缺點： "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"
優點： "Great crew and spacey seating."
優點： "The crew were very polite, efficient and attentive."
缺點： "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
缺點： "old plane"
優點： "Superb crew and excellent service."
缺點： "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
優點： "On time"
缺點： "Cathay not the "cut above" it once was."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "Boarding was quick and efficient. Crew did their job pleasantly ."
缺點： "Food was very ordinary, not up to what I expect in business class."
優點： "CREW AND PLANE"
優點： "Great crew. Super friendly."
優點： "Service with hospitality impressed me.Prefer to travel in cathay pacific air lines in future travel plans."
優點： "Good service"
缺點： "1-hour delay due to inclement weather"
優點： "Good leg room in coach. Comfortable seats."
缺點： "All good"
優點： "Crew were excellent"
缺點： "The entertainment screen was hard to interact with."
缺點： "Absolutely hopeless baggage delivery/collection. Almost as long as the flight"
優點： "quick flight. tasty snack"
優點： "Smooth flight, minimal disturbances, crew extremely courteous and helpful!"
缺點： "Food is below average!"
優點： "The seats had more room than the bigger planes. We were offered a very nice sandwich for lunch There was cool air pumped around the plane from the moment we boarded"
缺點： "This flight was pleasant, so nothing to worry about."
優點： "We eventually got to our destination safely although very stressed"
缺點： "The plane from Sydney to Brisbane was awful. The section where we were seated had a permanent cover over the windows, ours and others near us, over a large section. This was really claustrophobic. It was like being in a closed in tin can. It should be disclosed that the window seat is not a window seat so you have the option to change to somewhere else. The seats are really quite cramped. A huge delay"
優點： "The service and flight as total."
缺點： "No issues."
缺點： "Everything - no crew or pilots so delayed. Then engineers on the plane so delayed. No in flight entertainment as broken - plane appeared to be from the 90s as no way to charge devices. Over 2 hours late and the plane was so old we felt like we were going to break up on landing. Terrible experience"
優點： "Food was delicious and service excellent"
缺點： "Slow customs in Honolulu"
優點： "Consistently good"
缺點： "2,hr delay - weather"
優點： "Tge flight and landing were uneventful"
缺點： "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."
缺點： "Why have priority baggage when it doesn’t seem to work, except in inverse proportions"
缺點： "Delays due to storms slowed our departure and made the boarding process a little confusing"
優點： "It is always a good flight with Qantas,great staff are friendly and helpful for me and all passengers.like watching the movies,meals are good quality.You are updated with what is going on as you fly."
缺點： "A twenty minute delay on landing and was raining in Bangkok but that is ok."
缺點： "Qantas left our luggage in Sydney. Once we were in Koh Samui it was up to Bangkok Airways to sort it out. The file reference we were given wasn't recognised by the Qantas website, the three phone numbers in Bangkok just gave a 'number disconnected' message and one was no answer. We had to cancel a planned event on day two and shop for clothes for a specific activity on day three. The only way to make contact with Qantas was via Instagram, Luggage did appear but so far no contact or apology from Qantas. We will not fly with Qantas again. Virgin Australia is our carrier of choice who outperform Qantas in every respect. This flight was gifted so we had no choice."
優點： "Great crew, nice clean aircraft with lots to watch via their streaming service Flight left ontime and arrived early"
缺點： "Food was good but not great"
缺點： "Flight was nearly an hour late leaving."
缺點： "Flight was late departing."
優點： "Watched movies to pass the time. Trip uneventful but 2 hours late"
缺點： "The announcements by cabin crew on board were hard to understand as English not first language"
優點： "Complimentary Inflight drink and the effort from crew to accommodate English second language passengers in my row."
缺點： "Qantas mucked up my seating and then tried to tell me maybe it was just my use of the booking system."
優點： "Food was a improvement luggage transfer to connecting flight great a"
缺點： "All good"
優點： "Mostly everything great."
缺點： "Leg room for me a bit small. Dinner a bit mushy."
優點： "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
缺點： "Entertainment system.took a while to connect to and dropped out a few times."
優點： "As before great assist with wheel-chair support"
缺點： "entertainment screen on the back of the headrest was smaller than an ipad screen"
優點： "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."
優點： "Great service"
缺點： "The boarding process with qantas domestic is always chaotic. No one is policed on their seat numbers, status or fare class. this creates a chaotic process for boarding and securing overhead luggage space for higher fare paying customers"
優點： "Fantastic service"
缺點： "Boarding gate was like queuing for a sporting event"
優點： "Seat so small , lack of back support and cushioning"
缺點： "Seat is so uncomfortable. For the 6 hr trip need a back adjustment for such a cramped environment. Need review my future travel on Qantas"
優點： "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
缺點： "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."
優點： "Excellent service. Comfortable seats in economy with good leg room"
缺點： "Poor screen & audio quality on movie system."
優點： "In flight entertainment had a good selection"
缺點： "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"
優點： "Took off and landed safely"
缺點： "Entertainment is old compared to other airlines. Screen is low resolution."
優點： "Snack and Qantas Entertainment app"
優點： "The food and service were excellent!"
優點： "Nothing to be honest.."
缺點： "food was pathetic, served late, i have always found the Qantas crew to be rude. No change to that. Somethings dont change. this is one of them. I first flew w Qantas in 2005 in business class, and since then i have downgraded. But the attitude hasn't changed. It's as if we are doing service by choosing Qantas...."
優點： "Customer service was outstanding"
缺點： "There was no Sauvignon blanc on the wine list"
缺點： "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."
優點： "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
缺點： "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."
優點： "Friendly service"
優點： "Appologises for the delay and the pilots attempt to make up time. The care taken during the turbulent period."
優點： "It seemed that being in seat 33, the crew kept forgetting to come back and get our rubbish. It seemed when they collected the rubbish, they were full at seat 32 row, come back and start at seat 34"
優點： "Getting there in one piece."
缺點： "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."
優點： "Service was too notch. Despite software issues and timtams out of stock, crew were lighthearted and joked around with passengers. V refreshing."
缺點： "Comfort still has room to improve, a foot rest would be a step in the right direction. Particularly for us shorter types or those who like to curl up and sleep. Also random upgrades (eg. Exit rows) is always appreciated. Online dinner special was excellent. Breakfast was terrible, maybe because it was the last meal so not as fresh?"
優點： "It was a Qantas flight not an Emirates flight for your correct information."
缺點： "I was hoping to be on board an Emirates plane notQantas msybe another time"
優點： "Crew were good & Gold ( Emerald) FFlyer so boarded well"
缺點： "Small seats (narrow) isle seat, being knocked on the shoulder by passing people"
優點： "Got away on time"
缺點： "No wifi on board or entertainment"
優點： "In-flight entertainment system (on-demand), on-time arrival, decent food."
缺點： "Announcements at boarding gate were impossible to understand -- very muffled."
每天清潔，並在 澳洲飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 澳洲飛往 台北的機上會提供口罩
從 澳洲飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 澳洲飛往 台北的彈性機票