Better food and entertainment movies
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
缺點： "Everything was excellent - your system did not register when I clicked excellent for each category"
缺點： "There was no headset in my front pocket so I couldn’t watch any movie. Staff was busy doing meals and drinks over the 1.5ht window. When there was time, it was late to start any movie."
缺點： "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."
缺點： "The food quality was poor."
缺點： "Delayed, lack of information, uncomfortable seats"
優點： "Amazing crew lounge just great airline"
優點： "There should have been some information upfront that such (cheap) flight (compared to the norm of Thai Airways) is a low-cost one! Otherwise I'd have been more okayed with this. I was surprised a lot of corners were obviously cur (that's why it was rather cheap) like meal for example!"
缺點： "Just be upfront and tell people this is a low cost flight so expectations wouldn't then be that high!"
優點： "Crew very good Seat getting old uncomfortable to sleep"
缺點： "Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months"
優點： "Crew food excellent"
缺點： "Could not get comfortable in the seats"
缺點： "Thai food instead of Nepalese Curry. Thai food is the best."
優點： "Crew is approachable and the food is fine."
缺點： "To make sure the plane is properly check before the passengers enter the plane. That is SOP. Dental kit or toothbrush and toothpaste should be ready dont wait the passengers will request or ask. Hoping you will considered my evaluation coz the ladt time I took Thai, its nice. Thank you!"
優點： "Quick flight"
缺點： "Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight"
優點： "crew was pleasant."
缺點： "very cramped seats in economy class had to take a bus and walk up the stairs to get to the plane medicocre meal (but it was a short flight)"
優點： "All well arranged. Friendly and helpful crew. Food apprppriate for the trip. Logistics ok. Balue for money."
優點： "Quick flight with food service and entertainment"
缺點： "食物差 設施差"
優點： "the flight was online, and the checking in process was fast and efficient"
優點： "This was an extremely efficient service. The crew were very attentive, the aircraft was very comfortable and quiet - although more legroom would have been better!!"
缺點： "The plane was a very old B777-300 and the air conditioning did not work so the whole flight was very warm. The cabin in general was very dated and cramped. Having flown the A350 to Bangkok which was newer and much better, did not see why they couldn’t operate the flight back on the same platform"
優點： "Friendly staff and crew. Flight went as well as possible over the mountains from BKK to CNX."
缺點： "Took bus from gate to a different gate. Had to walk up three sets of stairs to walk on to a jet bridge that was connected to the main airport. In flight snack would have been better not consumed. No illness, just didn't sit too well."
優點： "Great overall experience Great schedule for flight coming in Europe"
缺點： "Entertainment system is a bit sluggish but still a lot of choices in film categiry"
優點： "Crew was very professional. A warm meal was a pleasant surprise on such a short flight."
缺點： "Seat too narrow. I was in a bulkhead seat with solid armrests. It was the tightest seat I have ever experienced."
優點： "Service, client treatment, food"
優點： "Flight was fine, crew nice & on time."
缺點： "- further security at boarding gate in Yangon took the water we JUST PURCHASED at the stand next door. Do that earlier so once you are thru, u can purchase water. - horrible check in process via the app. Took 2 calls & 30 min to check in & never did process properly on line....insane."
優點： "For such a short 1 hour flight, they managed to feed an A330 plane load of people - pretty impressive feat considering that US carriers don’t even bother to give complimentary hot food on a cross country flight. The color scheme didn’t hurt either. The FA’s were very accommodating and so pleasant."
優點： "The flight was awesome, the food was delicious and the delay was shot"
優點： "Nice plan, nice crew, left on time"
缺點： "Please offer a vegetarian option for the snack"
優點： "Nice crew. Good food. Arrived safely."
缺點： "I waited in line for 90 minutes to check my bag. Pace of that line moved extremely slowly. I fly frequently. Other airlines are more efficient. Delay 45 Min. in taking off. Delay upon arrival as we waited for what must have been 30-45 min for a people transporter to take us to our gate. I was at the back of the plane and I swear it seemed like they only had one bus making the (long) journey back and forth. All told I arrived over two hours late to my destination for reasons that are likely poor business design. Not a great experience."
優點： "Flight attendants very friendly and attentiveNothing"
缺點： "No where to charger my phone."
缺點： "No snacks or drinks offered between meals."
優點： "The crew was very kind and the service lways with a smile. The toilts clean."
缺點： "The entretainment poor. No movie options, just a couple of new movies and the rest old and no good movies."
優點： "We didn’t crash!"
缺點： "Old plane (747). Not very attentive staff, I had to ask for a blanket 4 times before I got one. This certainly isn’t acceptable in business class. My meal choice wasn’t available. And I had to pay $50 to change my flight to a different day (again not acceptable for a business class ticket. I’ll avoid Thai airways wherever I can from now on. #avoid When I rang the Singapore Thai office they were unable to change my ticket to a new date and kept pushing me back to the online travel agent. Called Thai in Bangkok and they did it on the spot. Very inconsistent service."
優點： "The service the food the comfort and the way.thai airways make you feel specisl......unlike quantas who make you.feel uncomfortable....they did not used to but since that little fat irishman joyce took over and put profit abouve people .....royal thai airways are among the best in the world.........."
優點： "The staff was nice and efficient."
缺點： "They didn't start boarding until very late and additionally the flight was an hour delayed. Understood that this is sometimes out of the airlines control as it may have been the airport's fault but they didn't notify the passengers why. This caused me & my boyfriend to miss a ferry we were scheduled to take in Krabi. We lost almost an entire day of our trip because of this."
優點： "Good customer service."
缺點： "It was an old aircraft and there was a strange smell. Also the food- I would prefer more European food."
優點： "Staff was very pleasant, food was interesting and tasty. Seats were decently comfortable for economy."
缺點： "I was charged by Kayak and Thai airlines for the same ticket. Kayak charged me $286 and Thai airlines charged me $276. I will call Kayak when I get back home to the U.S. and fix this extra charge from Thai airlines."
優點： "Flight was fine. Good entertainment. Skychat nice add on"
缺點： "Service not responsive when you called them. When seated on the middle sometimes difficult to get out, that's why the is a call button. The only problem, no reaction when activating that light."
缺點： "Also, plane deplaned by stairs and buses though there were many empty gates and jetways."
優點： "Nothing - I had to cancel from China - took time. I then booked myself"
優點： "Reasonably peaceful"
優點： "Flight attendants were attentive. Meal OK. Drinks were plentiful!"
缺點： "A bit delayed but frankly not bad for SE Asia"
優點： "This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary."
缺點： "Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "Entertainment system is nice with recent movies and many other selections."
缺點： "I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken"
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
缺點： "The in flight entertainment is very old."
缺點： "flight always late as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "Cleanliness and no disruptions"
缺點： "The crew were slow to clear the food trays"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
缺點： "Unhealthy meals and snacks.,unappetizing,used plastics. Not enough bathroom supplies for international flight. Landed in JFK instead of newark"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "The Stewardesses were polite"
優點： "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
缺點： "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
優點： "Superb crew and excellent service."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "The crew is bilingual and they work and move fast"
缺點： "Flight CX882 Seat 59K the food tray does not stay up, food keeps sliding to the right. Both departing and returning flights ran out of free gifts as stated for the purchase of Laneige skin care products. Food selection is less desirable compared to other Asian airlines. Inside the crew food storage/service area looks old and dirty. I can see the area from my seat."
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "service was excellent"
缺點： "boarding took very long."
優點： "CREW AND PLANE"
優點： "Customer service and food was great"
缺點： "Planes are old do not have larger entertainment screens and don't have wi fi"
優點： "Nice crew. Economy seats ok."
缺點： "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""
優點： "Great food, free, and also free snacks, lovely staff, extra pillows and blankets provided. Roomy, loved it, plan to use then again !"
優點： "Usual Cathay high standards - which is what one expects."
缺點： "Older A330 for short haul so not lie flat seats. Older IFE. Food, oddly, not great today (unusual for Cathay)."
優點： "Great crew. Super friendly."
優點： "Friendly staff"
缺點： "Entertainment touch screen did not work properly. Staff had yo reset it a few times but it still didn't recognise touch most of time which was frustrating. The screen should be chaned or repaired. It was cold on the plane Departure was delayed but we did not get explanation"
缺點： "1-hour delay due to inclement weather"
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
缺點： "A glass of wine or beer would have been lovely."
缺點： "We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again."
優點： "Nice flight great service"
缺點： "I like everything"
Service was great the airport is amazing the flight was very comfortable
I had the choice of selecting my own seat 💺, that was awesome 👏
Crew members were not helpful and seemed to hate their lives. Pilot was one of the worst I've seen in my life. I'll fly with another airline next time.
缺點： "It was very hot inside the plane"
優點： "Seats were horrible and the crew was thr most unprofessional crew"
缺點： "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
缺點： "the boarding was delayed and i missed my connection flight and have to stay 8 hours for another flight."
優點： "Quality service and efficient"
優點： "Entertainment screens good"
缺點： "On the flight from Istanbul to Malaga the entertainment screens were very poor."
缺點： "They lost my baggage. The in-flight crew and food is excellent, ground support is not good."
優點： "Nothing positive bad service"
缺點： "Bad service, flight delay, bad customer services"
優點： "I have flown Turkish Air many times for the past 8 years and they are a solid airline. They have very good food for airplane food, and a decent entertainment center."
缺點： "Unfortunately they have moved away from their Exonomy Plus seats that were great and ample room, whereas now their seating in exonomy is very cramped. They also used to have nice amenities on long international flights like a hot towel and some Turkish Delight before takeoff and landing, but they no longer have that. And my biggest complaint is that they keep their planes unbearably hot most ost of the time. It’s by far the most frustrating thing when your cramped in their tiny spaces for 11 hours."
缺點： "The Attention is not as good as it was 4 years ago, the food terrible. And last but not least many luggage didn’t arrived."
優點： "Crew was very good."
缺點： "I wasn’t able to get a simple luggage name tag after asking several staff employees. That’s crazy."
缺點： "Same problem as the first segment (see above)"
優點： "Every thing was excellent"
優點： "Ahead of time, all the way!"
優點： "The meals and in flight entertainment"
缺點： "The seating I needed more leg room"
優點： "great food! competent crew. all efficient and good."
缺點： "an extra beverage service in the middle of the flight would be nice, but that's okay."
優點： "there are a lot of movie"
優點： "Food's always good and the staff friendly"
缺點： "The sound on the entertainment system is not good...it used to be good but not anymore"
優點： "Food was cold"
缺點： "When i ask for help no one came"
優點： "great entertainment, pretty comfortable, good service"
缺點： "a little bit of a delay"
優點： "Organized and well prepared. No attitude from the flight attendants. Everything went smooth as it should be. We left a bit late and we got on time. Pilots exelled."
優點： "Length of flight was very tolerable"
缺點： "Transfer was chaotic. The crew could have informed the passengers about the transfer better. They simply haven't help at all on guidance to transfer."
優點： "Economy passengers received an amenity kit Seats had a foot rest"
缺點： "Could not board the plane although being at the airport well in advance. Forced to buy additional tickets for enourmously high price. Stay at the airport additional half a day without food and water. No one from the company showed any concern and were of no help. Horrible experience. Never again fly Turkish airlines."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "Great experience for my first international flight."
優點： "Very professional. Also the transfer in Istanbul was very easy."
缺點： "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."
缺點： "When I arrived in Lagos my luggage did not show up and I had to arrange everything including a private pick up and courier service and I had to pay for it all and got it 6 days later and the 180.00 naira which was in the luggage was stolen."
優點： "It was a nice and short flight"
缺點： "No entertainment system at the seat."
優點： "Plane was comfortable .. Good food from New York to Istanbul"
缺點： "Poor quality of food , from return trip. To New York"
優點： "Everyone was very welcoming and attentive to everything I needed during my flight."
優點： "Turkish airline was a nightmare with customer service!"
優點： "Turkish Airlines still my pick for long haul flights. Stand outs are the meals followed by attentive crew. IFE also very extensive"
優點： "There was upgrade special on our outbound flight at check in which we took advantage of so we were in business class flight from SFO to Istanbul. That was awesome experience - very comfortable fully reclining seats, gourmet food and drinks, impeccable service, wide entertainment selection, etc. Even on the shorter leg flights we took (i.e. Istanbul to Rome and Dubrovnik to Istanbul) they served food (light snack). We flew economy from Istanbul back to SFO but got exit row seats so plenty of leg room and seats reclined good amount. Again, great service, food and entertainment. All the flights we had on our itinerary were newer planes. Turkish Airlines is so much better than American airlines!"
優點： "Lending was excellent"
優點： "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
缺點： "The lady behind me! Not the airlines fault!"
缺點： "Flight wasn't full but they packed the front of the plane. I finally moved since there was a huge man in the middle seat. First seat I move to, the woman thought she owned the entire row. Guess she bought a business class seat and the flight attendants moved her to her own row. Everyone else who had a row to themselves followed suit. I finally find a seat but it wasn't was attached correctly and was falling off. Was uncomfortable to whole 10hrs."
缺點： "Seating too narrow"
優點： "So I never actually flew with Turkish this trip, but I can write about my rerouting experiences. Inbound my first connection to Istanbul was cancelled due to technical problems. Fortunately I was second in the ticket office line and was promptly rebooked with Lufthansa. My return flight was cancelled because of the coup, and again I was rebooked with Lufthansa."
缺點： "Overall Turkish Airlines did well in a difficult situation. But a few concerns. On my inbound flight, the agent servicing us was amazing and I was fortunate to be second in line, but the airline was ill prepared for the situation and the agent was being hung out to dry by his colleagues who kept calling him and wouldn't let him do his job. On the return flight, I was frustrated the agents at first pushed me to take a refund rather than letting me rebook with a partner. I ended up having to leave a day later than expected, and didn't get an itinerary till the morning after my original flight. This was all very stressful. Lastly, you have to think twice about flying through Turkey. Although this coup is over, the next crisis will be over whether President Erdogan creeping authoritarianism."
優點： "Overall flight was incredible. Fantastic service!"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "The attention to the crew. They were attentive to all orders"
缺點： "The food has too much bread and pasta. The seats recinan well but there is little room"
優點： "Best movie selection, best food. They even came around with pieces of Turkish delight right after we took off. Turkish Air makes it worth flying through Istanbul to get to western Europe!!"
優點： "Great crew service and food. Great entertainment features."
缺點： "Wish services in Istanbul airport was better. Had to take a bus to the terminal and transfer directions and gate services was confusing and not very good. But this is not the airlines fault."