缺點： "40 minute flight delay and my luggage was lost/stolen."
缺點： "No leg room on this plane"
優點： "Crew Entertainment"
缺點： "Complement snacks"
優點： "Excellent crew"
缺點： "It was all great"
優點： "An uneventful and relaxing flight. The flight attendants were great. They actually smiled."
優點： "Good seats"
缺點： "Flight was delayed and my luggage didn’t make the plane."
優點： "The gate agents and flight crew were very accommodating."
缺點： "I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport."
優點： "Delta refused to let us reserve a bassinet seat, and kept telling us to ask them later. They ultimately were not able to to provide one. They were the least accommodating of all the airlines we have asked."
缺點： "Better customer service."
優點： "I like the entertainment on Delta."
缺點： "My hard shell suitcase was broken during the process not sure when or where. Items in my suitcase were also damaged. The seats are so close together that it was very hard. If you are a bigger person I recommend flying first class."
優點： "Amazing Crew and had a real airplane to ilm for a change!"
缺點： "I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out"
優點： "Arrived on time"
優點： "Temperature on the last flight from MSP to RAP was perfect.flight attendant in the back of the plane was OBNOXIOUS!"
缺點： "Most everything it sucked, okay?"
優點： "The staff was very nice and helpful."
缺點： "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."
優點： "Microphone in seat 31 E (isle seat) did not work. It has a short in it."
優點： "Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight."
缺點： "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"
優點： "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
缺點： "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"
缺點： "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."
優點： "Crew that's it"
缺點： "The flight was 2 hours plus late and we couldn't get an accurate update as to when to pick up our son. We got text messages that were never updates, online your information was wrong and when we called agents had the wrong flight information. Terrible experience all around."
優點： "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."
缺點： "Cramped seats."
缺點： "Flight delayed 2 hrs"
優點： "everything is fine except th nickel and dime."
缺點： "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"
優點： "Crew were excellent"
缺點： "Flight delayed 45 minutes"
優點： "Nice flight attendant. The woman who checked in my dog and my bag was really nice too. On time, efficient, and clean."
優點： "Crew was kind, entertainment and food were good"
缺點： "Seats are really tight"
優點： "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
缺點： "The pilot did a nice job of flying in and banking so we could see the view.."
優點： "The fact that there were no snakes on this plane :-)"
缺點： "Same issue... there were no snakes on the plane :-/"
缺點： "They charged $300 for 3 bags"
優點： "The flight attendants were incredible the flight was great the movies for good great for our flight"
優點： "Ease of flight"
缺點： "It was announced that there would be lunch shortly after takeoff and then a snack about 2 hours before landing. The lunch was ok, but then the snack (multiple small items) was offered about 4 hours before landing and then an additional snack (mini pot pie) was offered about 2 hrs before landing. This is too much action for people who are trying to get some sleep. Also, abrupt and hard landing."
缺點： "Super delayed. Sat on runway for 2.5 hours"
優點： "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
缺點： "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."
優點： "Service was very nice."
缺點： "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."
優點： "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
優點： "Nothing in particular was that great. Just very low average"
缺點： "Old smelly plane. Bad entertainment options."
缺點： "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
優點： "We were on time!!!!"
缺點： "I've had friendlier flight attendants"
優點： "very attentive service and remarkably tasty food in first class"
缺點： "seat was tight. not much legroom and very claustrophobic when the person in front of me reclined his seat."
優點： "The seats were comfy. Crew pleasant. All was good"
優點： "The staff was friendly and curtious"
優點： "The Crew, very nice."
缺點： "Delta air had delayed flight which made my family and I miss our flight in Sydney to Cairns."
優點： "I was cleared for standby! Flight attendant at the stl gate is always friendly and willing to help! I love her!"
缺點： "I waited almost 6 hours on the phone the night before the flight to get on standby! Almost didn't get the flight! Was charged $50 only to not get on my next flight because it was over booked! Flight attendant was very rude!"
優點： "No delays"
缺點： "Plane was cramped, but the crew was very friendly."
缺點： "When I purchased a meal there were elements missing. When I asked the flight attendant for the missing elements, she signed loudly and said "that means I'll have to open every single meal" which any intelligent person could tell you that's not true - just swap out the 1 meal. Then they lost my luggage and was told it would be delivered at my hotel and hour after I arrived. This was a lie and several times I called their hotline and each time I was told they didn't have a status. Then their hotline closed at 10p. I didn't get my luggage until 3am (which was 6am by my body's clock still on EST) and then had to go to a huge annual work event with no sleep, a headache, and nausea."