優點： "Direct TV on board"
缺點： "Food. Its a 4 hour flight, there should be some food, not just cookies and pretzels and limited to one per person."
缺點： "I got stuck in the airport through the whole night"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
缺點： "Better snacks"
缺點： "Going and coming back was delayed"
優點： "The crew was friendly and helpful."
缺點： "Better snacks would be nice, and there was no entertainment available, even for personal devices."
優點： "Was okay"
缺點： "Could have been in time waited seated in the plane for more than an hour due to technical problems , airline could have provided free refreshments at least as a consolation"
優點： "Getting off the plane. The unusually chipper voices telling us “B-bye”"
缺點： "I remember reading that Aeroflot in Russia has better customer service than United Air Lines. Well, it was on full display today on our flight from LAX to Kona repleat with the veteran battle ax barking orders at passengers; “The Bathroom is by the blue curtaaaaaaiiiins!!!!!’ Poor victim seemed utterly humiliated. Seating is cramped, seats narrow and unsupportive and the old 757’s (c. 1997) entertainment system is ancient...the touch screens seemed unresponsive, but were in fact just slow...as 5-7 seconds would elapse between touching the screen and the command being implemented. A full re-boot was ordered about 30-45 minutes into the flight. As expected, there were some bumps in the air, but we welcommed them because it required the crew to sit down, freeing us of their ultra passive agressiveness."
缺點： "No entertainment."
優點： "Steward and Stewardess very nice and helpful"
缺點： "Walk between flights was extreme - tracked at about a mile! The video movie was incredibly choppy making entertainment frustrating."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "Really liked the comfortable seats for the transatlantic flight"
缺點： "Meal was just ok"
優點： "service was very good...food and drink was good....lay flat seats are marvelous for a nice restful flight....flight left SFO early and reached CDG early. all around outstanding job for United.... as footnote, the fare we found on Kayak was really unbeatable...."
缺點： "this flight was all good!!"
優點： "Got a window seat and had an amazing crew. Everything went smoothly! Dinner and breakfast served!"
缺點： "Everything was perfect!"
優點： "Boarded the aircraft on a very cold January day. The cabin was not heated at all until the engines were started 25 minutes after boarding. Small kids were crying as they were so cold. Easily the most uncomfortable boarding ever. Where’s the heat!!! Money that tight!!!"
缺點： "Lack of heat made the boarding brutally uncomfortable."
優點： "fast take off and good service."
優點： "Arrived on time"
缺點： "Distance between gates"
缺點： "Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Ahead of schedule"
缺點： "Plane was hot. Light sweat almost whole flight"
優點： "Thanks to TSA we missed our originally booked flight but United was gracious enough to book us on the next outbound flight. Once on board, it literally was smooth sailing."
缺點： "Not a fan of those chintzy pretzel bags but what can one expect from economy??"
優點： "Crew help and service"
缺點： "Lending was bumpy. , Internet was not Working and no entertainment chenal as well"
缺點： "Baggage was lost."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "No customer service; rude One flight attendant had an issue with hand (constant shaking; parkinsons??) which interfered with duties. Flight delayed"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "No flight delay"
缺點： "Food, Wi-Fi, entertainment"
優點： "They helped get me rerouted."
缺點： "It seems to be a common problem plaguing United. Last flight was 4 hours delayed. This time it was last minute notification of 2 hour delays that would automatically make a connection be missed. Delayed the whole trip by several hours. Getting tiered of constant problems with United."
缺點： "Coffee was not available, couldn't get the machine to work. I thought the stewardess could of at least offered and extra bag of snacks."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
缺點： "$660 in baggage fees for a military traveller who signed up with a U.S. Flag carrier. The whole purpose of choosing United was their baggage limits, instead its just a code-shared flight with ANA as the operator and I end up paying loads to bring home equipment. Will use a budget airline that is more upfront with their fees next time."
缺點： "Short flight everything was fine"
缺點： "Wine not good for price. Has to check carry-on bag."
優點： "The food really was tasty"
優點： "The Pilot is very proffesional."
缺點： "Very inconvenient to collect the luggages and check in again for a transit passenger. There is also no proper assistance in Ottawa. It is because of that one of my luggages didn't arrive with me. I wasted much time waiting and again claim to know the where about. I will never use Air Canada connection flight."
優點： "The flight crew was friendly and professional."
缺點： "We had to go to the special help counter to get our seat assignments changed so my wife and I could fly together. Then they attempted to charge us baggage fees because you didn't notify them that we used our United Explorer card. This also required me working with the gate agent to get priority boarding"
優點： "Early boarding, window seat"
缺點： "3 to a row, person in front reclining, man next to me had point of elbow on controls for video screen and pushed my volume to the very highest point! Too crowded and close."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "I made it alive"
優點： "Not refunds, no voucher, no credits .... But still s stupid fee of U.S 200 to pay on my Next flight using same booking Code . RIDICULOUS !! Guess other airlines want my business and my friends' too.."
缺點： "Cancellation policy is just abusive !!"
豁免更改費用。 搜尋 渥太華出發的彈性機票