No electrical plugs or USB plugs. No lounge at KKC airport.
優點： "We forgot to pack our liquid products into the check in baggage. After we went through the security check, we brought the liquid products back to the boarding pass counter, our baggage had already been sent to downstream. But the staffs was very helpful, they provided a box, packed the liquid products for us and checked it in as the second luggage. This solved our headache and it was a huge deal for us, making us smile. Thanks to your crew/staffs again."
缺點： "Providing some snacks would be helpful when getting off the board."
缺點： "We got drinking water after landing. Would be better to provide some snacks on the way out."
優點： "Brilliantly safety-conscious crew but very personable."
缺點： "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."
優點： "Crew are efficient and friendly"
缺點： "Portion of food could have been slightly bigger"
優點： "Good meal"
缺點： "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."
優點： "Lovely people. Lovely service. Good food."
優點： "Super cool light meal in a little bag. Best budget airline I have flown."
缺點： "An hour delay for no expressed reason is not acceptable."
優點： "I'm very justifying for the flight."
優點： "Airfare was reasonably priced."
缺點： "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."
缺點： "Getting our bags took a long time"
優點： "Easy to book, travel and get around with."
缺點： "The on board snack isn’t great."
優點： "Friendly staff overall good experience."
缺點： "Only issue is there is no alchohol on these flights."
優點： "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
缺點： "Vegetarian food option"
優點： "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
缺點： "Loved everything"
優點： "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
優點： "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
優點： "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
缺點： "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."
優點： "We arrived safely"
缺點： "They kept canceling flights. Bad service would not fly again."
優點： "Crew was friendly and helpful, boarding was easy, flight was smooth"
缺點： "No entetainment, food just a pretty untasty sandwich"
優點： "friendly, professional crew"
缺點： "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."
缺點： "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."
優點： "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
缺點： "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"
缺點： "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"
優點： "On boar meal was great. Customer service was outstanding!"
缺點： "They don't offer more flights!"
優點： "Ground and in flight service, food, aircraft"
優點： "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
缺點： "Nothing that I can think of."
優點： "Great service, very amicable staff, excellent plane"
優點： "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
缺點： "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."
優點： "Food is good for a short flight. The crew were professional."
缺點： "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."
優點： "Good flight, reasonable price"
優點： "Everything was first rate and efficient"
優點： "Great flight. On time. The crew was polite and professional. Nice experience."
優點： "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"
缺點： "Food was with meat."
優點： "Such an amazing experience! From start to finish!"
優點： "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"
優點： "Crew good. Seat better than airbus seats!"
優點： "Absolutely nothing"
缺點： "Food was more than pathetic, service was horrible and flying experience was very poor. Everything could be better"
優點： "The crew did an excellent job."
缺點： "The plane was broken. Old. I paid for business and they couldn’t even allow business to board first. On screen entertainment was broke. Seats were broken. The seats DO NOT fold flat in business. Not a good experience, do not recommend. Fly Singapore airlines if possible, Thai airways just doesn’t have it together- plus it’s relatively the same price with way better amenities and experience"
缺點： "Seat had no stowing compartmentand no magazine pocket"
優點： "Crew was great, flight was good and on time"
優點： "The crew were very accomodating and hospitable."
缺點： "The food"
優點： "Open bar! Drink all you can! :D"
缺點： "Free inflight wifi would have made the flight much more enjoyable :)"
優點： "Amazing crew members. The seat was comfortable."
優點： "My experience with the airlines was poor because I got downgraded without any explanation. Upon arriving at the airport, I kept hearing, 'just wait a second,' then, they would say, 'Im sorry.' In the end they issued a voucher to be used during a future flight, which will never be used."
缺點： "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"
優點： "Thank you to a lady crew who acceded to our request for change of seats"
優點： "Comfortable seats, good entertainment options"
優點： "There should have been some information upfront that such (cheap) flight (compared to the norm of Thai Airways) is a low-cost one! Otherwise I'd have been more okayed with this. I was surprised a lot of corners were obviously cur (that's why it was rather cheap) like meal for example!"
缺點： "Just be upfront and tell people this is a low cost flight so expectations wouldn't then be that high!"
優點： "I didn’t like the seat belt it looks like a car seat belt not comfortable. The food and the service was excellent"
缺點： "The WiFi"
優點： "I miss my flight to Hanoi because we were dealy from Manila also people in lounge never check us or told us about time to flight"
優點： "sit was ok. stef was 100%"
缺點： "morw games in screen"
優點： "Well done to all the crews."
優點： "Plane was nice."
缺點： "Food was horrible"
優點： "Short flight but full service with flat bed business class, was not expecting that!"
缺點： "食物差 設施差"
優點： "The dedicated check in area that led to its own screening and immigration"
缺點： "Food service was a little slow, not a good selection of movies"
優點： "Boarding and food was ok, staff friendly"
缺點： "Poor communication about delay, old entertainment system"
缺點： "The plane was a very old B777-300 and the air conditioning did not work so the whole flight was very warm. The cabin in general was very dated and cramped. Having flown the A350 to Bangkok which was newer and much better, did not see why they couldn’t operate the flight back on the same platform"
優點： "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
優點： "Service was great, food options were good. I have no complaints."
缺點： "I have not complaints about this trip."
優點： "The flight was awesome, the food was delicious and the delay was shot"
優點： "Good service and kind staff."
缺點： "The entertainment system wasn't working and the crew didn't reboot it until half way through the flight. Any amount of movement from the seat in front of me (either from a slight adjustment from the person sitting in front of me to turbulence) and the tv would go black for a few seconds. It would also change to a red hue from time to time."
優點： "The crew was very nice"
優點： "Great and friendly people, and was very nice. Great flight."
缺點： "In flight meal was ok. Other than the meal it was nice flight."
優點： "Nice plan, nice crew, left on time"
缺點： "Please offer a vegetarian option for the snack"
優點： "Attentive staff that managed to squeeze a quick food service on a short flight."
缺點： "Airstewardess was had a fake friendliness. Like they'd smile and say yes to the request and nothing happens and need to call them again. And another stewardess takes the request and same thing happens finally when they do come back with the blanket and new request for headphones its with the worse face ever. Jesus"
優點： "We took off at 11.30 on time but only arrived at 3.45 pm. No idea why it took so long on the positive side: I saw my movie till the end and it was an excellent one"
缺點： "Special screenings in singapore of all luggage: took more than 1 hour to get out"
優點： "The staff was nice and efficient."
缺點： "They didn't start boarding until very late and additionally the flight was an hour delayed. Understood that this is sometimes out of the airlines control as it may have been the airport's fault but they didn't notify the passengers why. This caused me & my boyfriend to miss a ferry we were scheduled to take in Krabi. We lost almost an entire day of our trip because of this."
優點： "Thai (similar to ANA) provides its customers with REAL customer service while flying with them."
優點： "On time"
優點： "Every thing"
優點： "Friendly staff and airport folk! Smooth and easy all around!"
優點： "All of the above mentioned service."
缺點： "All of the above mentioned service."
缺點： "The plane was dirty. There were stains everywhere."
優點： "On time, friendly staff"
優點： "They provided metal cutlery for the meals (in plastic wrapping, just like with disposable plastic forks and such), which seemed like overkill but added a tiny touch of premium feel."
缺點： "The in-flight entertainment system is kind of archaic, but it works."
優點： "On this return flight, we had much space than several days ago. Thus, I enjoyed working all night during this midnight flight."
缺點： "The food was OK, but there should be some snack for awaken passengers."
優點： "Food was good"
缺點： "Crew were not patient or too helpful."
優點： "Staff was great and very helpful"
缺點： "If they didn't change my flight for 2 hours earlier."
缺點： "Misdirected at upper entrance."
缺點： "Baggage handling was poor"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Lower the price and keeping up the good work!!"
缺點： "Airplane was extremely hot, service was poor"
優點： "The crew had their hands full. Very friendly throughout the flight"
缺點： "Comfortable legroom and newer movies"
缺點： "The sound at my seat didn’t work so I had a a 14 hour flight with no soundtrack. I watched one Japanese movie with subtitles and then gave up"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "It was a 14 hour flight and my head phone jack didn't work"
優點： "Efficiency and on time takeoffs."
缺點： "FILTHY bathrooms, sinks wouldn’t drain, floors weren’t kept mopped. Truly disgusting."
優點： "Lots of room, excellent service, decent food. Boarding was uneventful as was the flight itself. We were late taking off, but made up time and landed on time. Only had 1 hour 25 minute layover so was a bit concerned."
缺點： "Cathay Pacific doesn't do a beverage service before serving dinner. I find it odd to get served a cocktail after the first course is served."
優點： "Good seat - request granted"
優點： "The overall boarding arrangement is smooth. Crews are friendly."
缺點： "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
缺點： "Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray."
優點： "They were really nice and the plane was pretty new"
缺點： "No bad experience"
優點： "Uneventful but good. Lots of new movies"
優點： "Hard to make such a long trip comfy in economy"
缺點： "Very attentive crew. I didnt go hungry or thirsty. Real friendly."
優點： "Great food, great movie selection. Fast service. Unexpected full meal"
優點： "Cathay Pacific was amazing. Great service and great food."
優點： "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
缺點： "I had booked my seats online, however nothing was in place when checking in."
缺點： "Service, food, disorganized staff, technical difficulties with entertainment system"
優點： "The airplaine Service Adequate food and good wines Very good entertainment"
缺點： "Nothing really"
優點： "air stewardess are friendly"
缺點： "noisy seat with people kicking my seat from the back"
優點： "Great food and leg room"
缺點： "Did not leave enough time for a smooth transfer between flights"
優點： "Liked the bit more leg room, wish I had that plane on my San Francisco leg"
缺點： "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
優點： "No issues."
缺點： "No complaints."
優點： "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Audio was good quality. Liked the maps."
缺點： "Limited leg room."
優點： "Smooth, on time, comfortable, good entertainment and decent food."
缺點： "No complaints"
優點： "Enough space for legs, great VOD, good food, excellent service."
優點： "I had two flight crew that went out of their way to exceed my expectations on my BKK to HKG flight. One was the onflight manager, Bingo, and the other was the flight attendant, Carol. They are a testament to Cathay Pacific, and they should be acknowledged for their exceptional customer service!"
優點： "Very spacious and comfortable seats, great service, good food."
缺點： "Hurried and chaotic boarding. The only downside to an otherwise great experience."
優點： "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
缺點： "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents."
優點： "Comfortable seating, good tasting meals, and excellent service!"
缺點： "Not a thing! Everything was really great!"
優點： "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
缺點： "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"
缺點： "one of the cabin crews threw the meal to me :("
之前由於疫情的關係，打算不在飛行中用餐，但是到了機場，發現其實情況沒有想像中嚴重，所以現場請check in 服務台的服務員幫忙訂奶蛋素餐，但是我也明白時間太趕，可能沒辦法。所以心想：有就感恩，沒有也能夠理解。 結果，飛機上某位空服員自願把自己的餐點給我吃，讓我既不好意思，但是也非常感動。 感謝他們的貼心和用心。
優點： "organization ans timely process on the check in counter on forward"
缺點： "the gate announcements not very clear."
優點： "The crew named Lucy was extraordinary,, the best I've experienced."
缺點： "The seat was small, the food can't compare to Arab airlines, entertainment doesn't have much selection."
優點： "Crews were excellent. Food was actually good!"
缺點： "More comfortable seats for long haul would have been nice!"
優點： "The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much."
優點： "Good boarding procedure. Attentive crew and good quality food even in Economy. Entertainment options were very good."
缺點： "Seats were tight but the seat pitch was decent. WiFi available but very expensive."
優點： "The seat supper comfort and landing very smooth"
優點： "The seat was better than other airlines."
缺點： "The food options for vegetarians."
優點： "Short connecting in taiwan"
優點： "Crew was great... Seat was good"
優點： "Good seat with plenty of leg room and great entertainment system."
缺點： "Noisy(kids) and the lights turned on and off every half hour...hard to get some sleep on a 10 hours flight."
優點： "Crew was great."
缺點： "Boarded an hour late."
缺點： "Boarding was slow and tedious. Airline officials did not board according to zones printed on boarding pass. Arm rest in seats were locked in place and did not pivot up to allow using the adjacent empty seat."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "seats were full configurable, tray table very logical and space all felt useable."
缺點： "the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room. IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new."
優點： "Crew was nice. We would have missed a connecting flight, but the airline arranged for late arrivals. The only thing was they didn’t tell us this and we ran to the gate anyway. Entertainment was free and had a fair selection."
缺點： "The only thing, was the seats are too small. For a long international flight like this it’s tough sitting in that middle seat."
缺點： "The flight was late, and with a short layover in TPE, I had to run through the airport to catch the connecting flight. Quite a stressful experience.!"
缺點： "These are some of the narrowest seats I've experienced in a full-sized airplane. Please note, I am a normal sized human."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Even though we were delayed out of BkK, they held the flight to SFO and got us on and our luggage too !"
缺點： "Food selection and quality poor"
優點： "Everything, the service, the food, the disposable toothbrushes & toothpaste in the bathrooms, I’ll always fly China Air going to Asia from now on, they are awesome!"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "The crew is always very helpful and polite go out of your way to make you comfortable I have a slight disability that they accommodate when possible"
缺點： "Who was a good trip there was nothing I did not like everything that I expected the food could have been a little bit better but it wasn't bad"
優點： "super professional and efficient throughout. great airport experience on transfer in Taipei"
缺點： "They have awful customer service and caused me to miss a flight and have to purchase all new flights. I will never use them again."
優點： "The crew were friendly and prompt, food service was was excellent, tons of games and movies to watch, comfortable seating."
缺點： "Coffee cups were to small lol"
優點： "The fact that the flight was on time the service was grate ."
優點： "staff was nice, entertainment was good."
缺點： "They damaged my luggage"
優點： "Great service. Terrific crew."
優點： "The crew memebers were very kind and assisted in any way possible."
缺點： "The seats were not that comfortable and very close together. Very booked flight"
優點： "The chicken and rice dish was tasty. I also appreciated the fresh fruit."
缺點： "If a flight is delayed, they could inform us."
缺點： "They could improve on the entertainment and service."
優點： "Great service"
優點： "Only 15 minutes late, could have been worse"
缺點： "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
缺點： "Catch the return flight and entertainment choices are somewhat limited . Food remains ok but not great ."
優點： "Movies, crew"
優點： "Standard process"
缺點： "Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane."
缺點： "At boarding, crew didn't allow me my preference for a front seat, and gave an excuse that it's chosen random. He booked both my seats at tge tail of the taxi whereas I requested front seat. In flight, I wasn't asked for my meal preference. They served me pork, whereas I eat a Hindu meal (No Beef and No Pork) They served the end part so late that by the time I could eat they were already descending, and they rushed me to eat. I couldn't eat it anyways except the fruits. No juice or water either was served."
優點： "Boarding by rows - great!"
優點： "Check in online and baggage drop off was hassle-free. Flight was slightly delayed but no issues. Baggage pick up at Phu Bai was fairly quick."
優點： "The flight was a half hour late departing but once we got in the air it was a quick flight. Beverages were served and then it was time to land. Deporting was quick and painless."
缺點： "The flight was delayed by 2 hours and then it was late another half hour for boarding."
優點： "Short flight"
缺點： "The airport is about 40 km away from Nha Trang"
缺點： "Toilets need to be cleaned up from time to time during the flight and supply of toilet paper etc... should be at hand. It takes too long to disembark passengers."
優點： "Supper nice and sweet crew! Good food, nice service, comfortable chair <3"
缺點： "Delay 15’"
優點： "We left late but arrived safely and close to being on time."
缺點： "Taking the bus to the plane is a nuisance."
優點： "Flight attendants are friendly"
缺點： "Food is a bit pedestrian"
優點： "Easy check in and boarding, friendly staff"
缺點： "No TVs in each seat"
優點： "Good customer service. No baggage charge."
優點： "Reliable, no nonsense, good price-quality ratio"
缺點： "This flight is almost always late. Connections in Paris tend to be difficult."
優點： "Aircraft state of the art (A350). Economy Premium cabin is standard, but definitely above some other companies. Cabin crew do an excellent job, with a business-like attitude. Food service quick and efficient. The food is good. Will travel with them again, if they keep the low prices for this Premium Economy cabin."
缺點： "Cabin crew could use here and there a friendly word, but this is a mere suggestion, there is no professional fault on their part."
優點： "As a Delta Platinum member we got to us the Lotus Lounge, which was very nice."
缺點： "Some friendly smiles from the ground crew would have made our trip a bit better"
優點： "Check in service was very good!"
優點： "the legroom, the seat, the footrest, the armrests - 2 each! Very comfortable, slept well."
缺點： "Crying babies, but the Bose QC35 noise cancelling headphones took care of that!"
優點： "A glass of red wine"
缺點： "Broken seat would not recline"
優點： "Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'"
缺點： "Food was average"
優點： "service was great"
缺點： "Plane is a bit old"
缺點： "delay flight from Phu quoc to Saigon from 12h to 18h (more than 6 hours ) . I must cancel that flight for safe and stay one more night and switch to the soonest flight next morning"
優點： "Cabin crew are great. Vietnam based catering is always really good: excellent fruit and I enjoyed the Vietnamese beef stew."
缺點： "Equipment seems older, no entertainment system in economy class."
優點： "Flight was on time and crew was professional and polite."
優點： "The food was very good. Service was quick and efficient. Drinks offering was generous.Plane was new airbus and Facilities were better than expected."
缺點： "Choice of entertainment on the long leg should be extended and should be changed regularly not just monthly. This is a general criticism to all airlines too."
優點： "Airline was able to move us to an earlier flight after we arrived early! Thank you so much Vietnan Airlines!"
優點： "Great staff, clean plane and modern"
缺點： "It was very hot!!! No air circulation at all. Food was bland. No snacks given out"
優點： "The food was good."
缺點： "The airbus ventilation is terrible. The pilot was weaving up and down to much."
優點： "The crew was nice. The seats were very close together and there was not much room to use the tray table. I could barely fit my laptop on it open with the seat tilted."
缺點： "The flight was overweight so they didn't put my checked bag on the flight along with about 50 other bags. I didn't find out until I went to pick up my bag. I still haven't received it and they should be delivering it today."
缺點： "One hour flight was almost 5 hours long."
優點： "They deal very well with the handicapped. Very respectful and patient"
優點： "Very professional and very clean planes."
缺點： "The flight attendants on China airline was terrible with unacceptable attitude, very rude and consantly trying to insult customer especially to those that don't speak their Chinese language. I would never fly with China airline again."
優點： "Flight was delayed 1 hour with no explanation. Boarding was complicated by a long bus ride and again no explanation. The flight had tons of room open but no one offered for anyone to move seats despite a huge, loud crowd of young students keeping everyone awake in the back of the plane."
優點： "The flight attendants were excellent! The flight went smoothly and on time!"
優點： "Plane was comfy and neat. No food was served as it was only a short flight which was fine."
缺點： "Waiting on the tarmac for about 30-45 minutes before take-off with no explanation from the pilots was a bit annoying."
優點： "I am handicapped and the ground and plane staff could not have been more attentive. Unlike other airlines they kept me informed of when I was to board and deplane. The flight is short and food was unnecessary. I think I was the only one one board that did not eat."
缺點： "A good airline that is not confused about their market or customer base. No complaints"
缺點： "I hate the boarding buses, but this one was really rough. Stand around. Wait. Stand on the bus. This took an hour."
優點： "Free baggage, nice plane."
缺點： "Flight left almost two hours late, without explanation, after having to move gates from end of the terminal to another. There should have been better communication from the gate staff about this."
優點： "On time, staff pleasant."
缺點： "Airport lines at check in, security and immigration could go faster! Everyone shoukd allow 3 hours."
優點： "The plane was pretty clean and the flight attendants were nice. Smooth flight. Would not hesitate to fly again but no more then an hour flight."
缺點： "The flight boarded an hour late, the seats were small, no entertainment and no snacks/drinks included."