優點： "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
缺點： "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
優點： "The crew was excellent."
缺點： "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
優點： "Clean cabin and good service"
缺點： "Not every body is doing extra miles to make customer happy"
優點： "New aircraft"
缺點： "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
缺點： "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
優點： "Friendly staff. Both two meals were awesome."
缺點： "Already done."
優點： "Crew were amazing and great entertainment"
缺點： "Boarding could be better"
優點： "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
缺點： "They are well trained crews so I have no better ideas about improvements"
優點： "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
優點： "Nothing special."
缺點： "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
缺點： "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
缺點： "Raise the cabin temperature"
缺點： "The seat covers looked worn and dirty. Needs an upgrade."
優點： "Helpful with our 2 year old"
缺點： "Baby change area is very small"
優點： "Same as above on SIN-BKK"
缺點： "Next time in B787 Dreamliner"
優點： "Average flight"
缺點： "Seats on this aircraft have very upright seats. Not very comfy"
優點： "The crew Were exceptional ."
缺點： "If The seat recline could go down a bit more innpremium economy, that would be perfect"
優點： "Comfort n clean"
缺點： "Change the food menu, boring with the same menu"
缺點： "Flight way too cold"
缺點： "Softer seats and more movies"
優點： "Perfect timing"
缺點： "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
優點： "The crew was amazing. The seat were uncomfortable"
缺點： "2.5 hour delay"
優點： "The crew was great as usual. The food was good"
缺點： "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
缺點： "My moslem meal selection wasn’t provided onboard"
優點： "Generally good Flight was operated by Silk Air"
缺點： "Entertainment score is not meaningful because of the short flight time."
優點： "Five Star Singapore Service on board the aircraft."
優點： "They treated you like you were important and really took care of my every need"
缺點： "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
優點： "The comfort and caring staff"
缺點： "Food serve a bit slow with the no of pax and long queue for the washroom"
優點： "The Staff was very friendly."
優點： "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
缺點： "would like regular water bottles to be available for drinking"
優點： "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
缺點： "Cabin little bit cold"
優點： "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
優點： "Very comfortable"
缺點： "I don’t see anything I didn’t like"
優點： "Friendly staff."
缺點： "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
優點： "Everything From the food to the drinks to the comfort"
優點： "Punctual flight with friendly crew."
優點： "The flight attendants were nice, attentive and joyful!"
缺點： "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
優點： "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
缺點： "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
缺點： "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
缺點： "Little or no room in Economy"
優點： "The trip was uneventful, with the usual excellent service."
優點： "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
缺點： "baby crying throughout the flight"
優點： "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
缺點： "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."
缺點： "Customer service..."
缺點： "instead of gluten biscuits, peanuts or popcorn could be offered"
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "Crew was very nice."
優點： "Nice wide comfrotable seats. The crew and staff were friendly and efficient."
缺點： "The food was just average. The overweight lady by me was all over my space. I wish airlines would tell passengers to consider thier neighbors and ask then to respect pooples space."
優點： "Everyone was friendly and approachable"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Great fried fish for pre-ordered meal. Comfortable crew service for whole flight."
優點： "Well apointed aircraft, good food, individual games and movies made for a seemingly short flight."
缺點： "Both travellers are 6 feet. A litle morleg room would be nice. But there was more than any US domestic flight."
缺點： "The fish offering was less than excellent."
優點： "My roundtrip flight from Chicago to Bangkok was excellent for many reasons. First, my flight from Cleveland was delayed, and the EVA crew was quick to communicate with me and be sure to get me to the gate so I didn't miss the flight. The staff were all very kind, helpful, competent, professional. The airplane was very clean, very efficient, good meals, good entertainment. Excellent airline. I'll be flying with them regularly!"
缺點： "Delay for 1 and half hour"
缺點： "Flying is okay but landed is terrible"
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Well fed, fast, bathrooms clean"
缺點： "More Movie selections"
缺點： "班機delay沒通知 大陸人太吵"
優點： "The plane was nice, seats comfortable, flight staff was super nice, ride was very smooth, like all previous Eva air flights."
缺點： "Nothing. Everything was great as usual :)"
優點： "The meals were good. Wine served. Cabin crew very responsive."
優點： "Food service good, all attendants are so nice!"
缺點： "They don't serve enough water, the tiny cups of water they give are just a sip!"
優點： "The entertainment options were really nice. The airfare I felt was good value for the money."
缺點： "This was on the flight from Taipei to Chicago: The woman next to me had an injured foot which she rested on the tray table. She should have been seated where there was an empty seat next to her as there were seats available and it would presumably have been more comfortable. It turned out the outlet for plugging in the headphones for my seat was broken so I moved to an empty seat. I would not have wanted to look at her foot (no sock on) throughout the flight plus she was constantly fidgeting and poking me with her arm Ashe adjusted her foot while I was seated next to her. Unpleasant."
優點： "Feel safe and easy to change the flight"
缺點： "The food"
優點： "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
缺點： "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."
優點： "Pretty nice flight experience even in economy class! Food could be slightly better, for the western option."
缺點： "Seat size. Time crew came for drinks wasn't enough."
優點： "We were very pleased with the seating for our long-haul flight. Male 6'2"/230lbs and I had plenty of room to stretch out. Entertainment options were great (plenty of free TV, movies, games in the in-headrest system) as well as reasonably priced WiFi ($21.95 USD for 24 hours, which continues across multiple flights - downside is it's one login at a time, pricey if you have multi users). Food was hit or miss. Generally there was enough of it, but leaned toward Asian-style, which is not always appetizing to western palates (ex: seafood in tomato gelatin). Western options were generally available."
缺點： "The crew never went through to pick up garbage - only collecting the food trays once after meals. Had to chase them down to get rid of cups, napkins, etc. Cabin was a bit warm for my liking. Food (see pros)."
優點： "flight attendants were terrific"
缺點： "the food. i think i will probably just stick to the instant noodles next time. the chinese options were probably too authentic for my taste. the western options were too heavy."
優點： "On time. New planes. Great infotainment."
缺點： "Hey didn't spend enough time serving drinks and water. You would wait 30 minutes after meal service before your drink was served."
缺點： "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."
優點： "I'd like to say thank you with the ground staff who help me to get a better seat."
缺點： "some of ground staff talk too much and try to change my mind, when I requried about my seat."
優點： "Great food service, comfortable chairs, and adequate entertainment on the screen."
缺點： "Crew members pulled out my earphones when they could have just asked me to take them out. It was a bit pushy of them and others still had their earphones in and they let them leave it in upon landing"
優點： "The economy seats were okay, not much leg room. The staff let us know when there was a delay on the tarmac. the plane was clean."
缺點： "Two of my friends who at the chicken ended up getting food poisoning on the Bangkok to Tai Pei leg of our trip. Not fun for the 12 hour flight to Los Angeles. The food left something to be desired."
優點： "Friendly service, was allowed to have a window seat"
優點： "EVA is best choice to Bangkok for me. Friendly staff and crew. Easy layover in Taipei. Good food, wifi and entertainment. Will be flying EVA again soon."
缺點： "Movie selection was lacking\"
優點： "Comfortable seats and great service."
優點： "For travel on an 11 hour flightnon economy, I would expect to have water or drinks offered on that small tray about maybe once an hour at minimum. We had to ask every time we wanted water or when the meals were served they weren't served with wine or water so we had to ask for that. It got to us about 20-30 min later. The service was terrible to say the least. I realize that we were in economy and not all classes are treated equal, but some water offered or wine during a meal isn't too much to ask."
優點： "All of your staff were very professional, polite and very accommodating. I would fly would them again."
缺點： "Misdirected at upper entrance."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
缺點： "Airplane was extremely hot, service was poor"
優點： "The crew was very friendly and did their jobs well"
缺點： "What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book."
優點： "crew amazing"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "The overall boarding arrangement is smooth. Crews are friendly."
缺點： "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "早餐是粥 很棒"
優點： "They were really nice and the plane was pretty new"
缺點： "No bad experience"
優點： "Uneventful but good. Lots of new movies"
優點： "The Stewardesses were polite"
優點： "The airplaine Service Adequate food and good wines Very good entertainment"
缺點： "Nothing really"
優點： "air stewardess are friendly"
缺點： "noisy seat with people kicking my seat from the back"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "Enough space for legs, great VOD, good food, excellent service."
優點： "Great crew. Super friendly."
優點： "Whole experience was very good"
缺點： "1-hour delay due to inclement weather"
優點： "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
缺點： "A glass of wine or beer would have been lovely."
優點： "Very spacious and comfortable seats, great service, good food."
優點： "Stewardesses were cordial"
缺點： "would it be possible to get some Christian-friendly movies? Seats were cramped."
缺點： "We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again."
優點： "Nice flight great service"
缺點： "I like everything"
優點： "Service is good."
缺點： "Food is too simple."
缺點： "Flight was delayed."
缺點： "one of the cabin crews threw the meal to me :("
優點： "We were really taken care of and had a great experience. From the cleanliness of the plane, to the kind staff and generous in flight services/accommodations, we were very pleased. We look forward to flying Cathay Pacific again!"
優點： "The food was disgusting. Quality of food served by Cathay Pacific in Economy Class has gone down in the last 3 years!"
缺點： "Entertainment is poor. the quality of the films and TV videos is quite mediocre."
優點： "The staff is kind and professional. The lavatories are kept clean by the staff during long flights."
缺點： "Remind passengers when sick, to wear masks or cough into tissue."
缺點： "It was big problem with boarding in BKK because passenger was without a return ticket."
優點： "American pilots"
優點： "Clean and comfortable plane."
缺點： "The crew seems rushed and was not able to serve drinks when requested."
優點： "Crew is lovely"
缺點： "My vegetarian food was horrible, terrible drink selection, mediocre entertainment."
優點： "Great food and entertainment"
缺點： "On time departure"
缺點： "Good everything"
優點： "Yes the crew was amazing and the seat"
缺點： "As long as nothing bad happens that is plenty good enough."
優點： "Not too expensive"
缺點： "Better/more comfortable seats"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "I was able to rearrange my seating, no surprises with the clear notification of the gate change upon my arrival, and quality of service was spectacular."
缺點： "If the crew could have been more diligent with bathroom duties, a less of a surprise could have been noticed upon a visit. Not really their fault, the passengers seemed a bit more messy than expected."
缺點： "It would be better if the chair a little bit bigger! But overall you still have the best service so far! Thank you very much!"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Friendly staffs & price"
缺點： "Not much legroom for economy"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Love the air plane fly with. Seat is ok , food is better compare with Americans airline industry, but no compare with Korean airline ."
缺點： "The food is small tray , nothing special , silverware is plastic not like Korean Air or AsianaAirlines are stainless. Entertaining have a lot choice . But the screen is terrible small and old look . Can’t see clear with reading glasses."
缺點： "The flight came in late. Its not normal. The crew did not care much and where not nice normal.. They need a fresh look at where they are going."
優點： "what else can I ask for , fast boarding good service"
優點： "my family like the food and A lot of choice for movies, will flight again , way to go China Airlines"
缺點： "The lady, her name is Thi. She told so mean to me and my mom. Her service is not professional. I don't like her!!!"
優點： "Food is good. I like cake and rice of China Airline. And I also was serviced well during the flight to San Francisco. The stewardess helped me a lot when I got trouble with my dizzy and more."
優點： "I had 4 seats for me"
優點： "Service, crew and food were exceptional"
缺點： "Nothing to complain about"
優點： "The food, the plane."
缺點： "Was delayed twice from Ho chi Minh city to Taipei and from Taipei to New York. I didn't miss the flight though"
優點： "Entertainment system"
缺點： "Narrow seats, narrow aisles"
優點： "Friendly staffs, decent leg room, boarding process was smooth"
缺點： "A little limited on movie selections & food was ok"
優點： "Promptly served food"
缺點： "Very tight connection due to delayed first flight"
缺點： "The flight fron TPE to HNL was delayed 90 minutes which caused me to miss my connecting flight in HNL. The crew did apologize"
缺點： "不論check in , 登機，等行李，所有效率都很低"
優點： "The food was excellent, service equals any other airline I've flown on and better than most. The seats were comfortable and the entertainment selection was outstanding."
缺點： "I can't think of a thing that wasn't to my liking."
優點： "Friendly and helpful crew."
缺點： "The flight from SGN to Taipei left and arrived late."
優點： "We purchased Economy Plus tickets and were bumped up to Business Class since there was no EC seats on this flight leg. Great service and meal."
優點： "The service good"
缺點： "The water drop down from the calling and made my seat was wet,"
優點： "I like the chairs that have the reclining footrest."
缺點： "The chairs without any sort of foot rest were not so good; it made the long flight feel even longer."
優點： "The recycled bags used for snack were great!! I hope China Airlines re-uses the bags. So much waste I the world, it was awesome to see the use of the brown bags with the handles. The food was "eh", but the bags made up for it!!"
缺點： "So many of the bags were thrown away/ hope they retrieve the bags and reuse"
優點： "Great choice of movies, and they kept us well fed. Felt safe and staff was friendly."
缺點： "No one on staff spoke Vietnamese for the elderly woman sitting next to me. It was a struggle to communicate meal choices. If they had pictures of each that would help, but the stewardess seemed irked that the woman couldn't speak English or Mandarin. The food seemed cheaper and more processed than ANA or JAL."
優點： "food, movies, wine."
缺點： "to early from jakarta.."
優點： "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
缺點： "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"
優點： "crew were friendly and professional, food was not too bad for aeroplane food."
缺點： "In-flight entertainment"
缺點： "Slow check-in not very comfortable seats and food was awful."
缺點： "The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte"
缺點： "Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food."
優點： "The crew were not visible and didn't offer any assistance"
缺點： "An offer of a snack as we paid a high price for the econom y flight"
優點： "The seat was comfortable and the food was good"
缺點： "My flight was delayed but general was good I enjoyed the flight."
缺點： "Refurbishment of the seats"
優點： "Efficient and on time"
缺點： "Aircraft seats worn out"
缺點： "Friendlier crew"
優點： "Boarding was quick and Flight was Smooth"
缺點： "Food basic,Crew not so friendly.Flight left 15 minutes late."
優點： "Flight team were friendly and efficient."
缺點： "Delayed take off."
優點： "The crew were great."
缺點： "Not much entertainment available."
優點： "boarding time is on time dinner have 2 choices"
缺點： "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"
優點： "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
缺點： "Only juice or water?"
優點： "The food which we didn't expect. The friendly crew. Ease from checking in to flight."
優點： "Check in was efficient"
優點： "Check in was efficient"
優點： "It went smoothly from start to finish"
優點： "Service and friendly staff"
缺點： "The choice of English language films were limited. I did not enjoy the food too much"
優點： "Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable"
缺點： "No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing"
優點： "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
優點： "Was able to buy last minute at airport. food and drinks are fine"
缺點： "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"
缺點： "Flight was delayed. Boarding was not via aerobridge. Landing was a little rough."
優點： "It got me to my destination"
缺點： "Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for."
優點： "I arrived on time."
缺點： "The food was horrid and the entertainment system was sub mediocre at st best."
缺點： "Flight was delayed for one hour."
缺點： "Hygiene of local passengers"
優點： "Reasonably well organised Nice veg meal Attentive pleasant staff"
缺點： "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"
優點： "The plane is comfortable, staff on board are very polite and helpful."
缺點： "Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart."
優點： "The clean and modern aircraft."
缺點： "The food could be improved"
優點： "Great service and very caring"
優點： "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
優點： "late flight from sg,will usually depart on time"
缺點： "they moved to changi terminal 4. Terminal 3 is much better because of train connectivity."
優點： "The schedule on time"
缺點： "Change without prior notice"
優點： "Tube entry into aircraft rather than bus"
優點： "Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form"
缺點： "Took too long (more than 1 hour in queue) to check in at Sydney"
缺點： "Entertainment system wasn't switched on immediately after take off and safety demos"
優點： "food, crew is nice. plane is ok too"
缺點： "no entertainment. no wifi"
優點： "Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat"
缺點： "The food was a bit salty this time."
缺點： "Poor quality of food. We were not served vegetarian food despite our request made at the time of booking."
缺點： "staff on ground and in flight was unfriendly"
缺點： "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"