NEVER MADE IT TO DUBAI because MY TICKETS WERE CANCELED BEFORE THE FLIGHT
Emirates is very good compared to other airlines and flights.
They didn’t let us board in. Now they charged us no show fees $416 and fair difference $370 for two days after flight. They denied our boarding and charged us wrongly as no show fees
優點： "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
缺點： "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."
優點： "The crew was amazing. Managed to get a whole row to myself (bonus!)."
缺點： "Cheaper change fees. ;)"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Crew looked stressed and rushing things. Didn’t look very friendly."
缺點： "Smiling crew"
缺點： "Boarded the plane via a very long bus ride to a remote parking bay. Once on board we’re treated to one of Emirates newest Boeing 777’s ."
優點： "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
缺點： "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
缺點： "The staff doesn't make double check before check in our bags that's why we went without our bags very poor service and not helping supervisor"
缺點： "Thx crew seemed s little slow (almost 2 hours) with getting us dinner for a very late night flight (10:45 pm). It just makes for not very much time to sleep."
優點： "Crew was ok Food was good Seats were comfortable"
缺點： "Overall was good and we definitely travel again"
優點： "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
缺點： "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."
缺點： "Food could be tastier. But, you can’t starve"
優點： "cheuk in 快！吾使等太耐！"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Comfort and food, good seats but extra cost."
缺點： "Bad value Internet in this day and age."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Child kicking seat from behind for entire flight"
優點： "I love the meal"
缺點： "Some crew member is bad customer service they're not pay attention on you."
缺點： "again the boarding was an issue. the boarding time was listed at 1:45 am and we arrived at the gate then but there were no announcements about the flight and then the sign said final boarding call. Also for a 14 hour flight there needs to be bottles of water handed out and someone should be on board to clean the rest rooms half way thru the trip"
優點： "Flew business class. Nice lounge at ktm, better than I expected for Yangon. Fast checkin, good service and very efficient. Seats comfy. Arrived early to Dubai."
優點： "This flight was shorter so didn't have any problem and there were veggie options for food."
缺點： "That I was again stuck in the middle seat after requesting an aisle."
優點： "Clarified baggage guidelines should be provided on the eticket. Due to lack of communication and clear documentation, i have paid approx $200 in excess baggage at the time of checkin"
缺點： "Baggage policy cimmunication"
缺點： "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
優點： "I have been traveling with Emirates (and only Emirates) for several years. On board crew and food were excellent."
缺點： "Since the air craft was new WIFI was not yet available."
優點： "Love it"
缺點： "It was amazing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
優點： "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
缺點： "A little confused with the max weight of baggage. Website was not so specific."
缺點： "Broken seat, little leg room...A380 is a much better plane than the airbus."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "When traveling overseas, I believe Emirates is by far one of the best airlines to travel with. From check-in to arrival the staff is extremely professional, polite and helpful. I will look to travel with Emirates every possibility I get."
缺點： "I think the meals can be simplified a little. Wasn't a big fan of the food, but I rarely eat on the plane so it didn't matter anyway."
缺點： "we were delayed by 3 hours and missed our next flight to seattle, emirates did nothing to help us catch our next flight, even though it sat on the tarmac for 30 minutes while we were denied entry to the gate."
優點： "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."
優點： "Girls were very helpful and there was one Italian jental man was very kind and co-operative. However sits were very uncomfortable. Food was ok. There were very little healthy choices. overall it was good."
優點： "The most important thing about Emirates for me was that they had truly vegan meals and snacks for me that were actually quite good."
Only thing needs to be improved is the leg rooms.
Food was excellent and free wine was also great.
Our only checked in luggage didn’t arrive from jfk to Istanbul
It was hard to sleep on the flight. It’s a long flight but the food and entertainment was great!
Older aircraft and shows visually. 2 3 2 seating in business class is not ideal not much privacy as compared to competitors
優點： "Flight was "good," not great, nor excellent."
缺點： "Flight was good, not excellent."
缺點： "The flight from Cairo to Istanbul was delayed one hour and I missed my flight from Istanbul to Houston and i had to get a visa for $30 in cash and spend the night in Istanbul thus I will be arriving a day late in Houston. I was offered no assistance to avoid missing my flight. I had to run only to find my other plane left without me..."
優點： "Crew are good ,seats were more than ok"
缺點： "Better seats and headphones to listen to the intertainmen system"
優點： "Excellent food and service.Very comfortable flight.Crew was great."
缺點： "Check in staff not so friendly but process was OK"
優點： "What did you like?yes"
優點： "The staff was kind and well spoken on the flight."
缺點： "The gate staff was not forthcoming with information and both of my flights were delayed by an hour and no one shared info with passengers."
優點： "Boarding was on time and the service was nice. The cabin crew were nice too."
缺點： "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
缺點： "Same problem as the first segment (see above)"
缺點： "The seats are very tight and small, caused me a very terrible knee pain. I will never ever use and suggest Turkish airlines for long distance flights. And I also they don't care about fragile items which is very inconvenience."
優點： "The security checks to board the plane were extensive and there was potential for the situation to be very stressful, but the personnel handled themselves very well under the pressure and stayed calm."
優點： "Cabin crew was perfect! Food and everything is best!"
優點： "they treat you as person and help with every thing. the food"
優點： "The customer service was top notch!"
缺點： "Could have used a few more air conditioning vents"
優點： "Ataturk airport, meals"
缺點： "Turkish airlines staff are rude"
優點： "They keep time and any delay is explained. Otherwise a good airline which I can recommend and will use it anytime."
缺點： "The food is dry like rice and beef is dry and the the pasta is too plain, just pasta and some blended tomatoes is not balanced"
缺點： "More service with flight attendants walking around to offer drinks would have been better"
優點： "I liked nothing about my flight."
缺點： "It was extremely hot on a 10-hour flight. Crew was not friendly, almost rude. Seat space was VERY tight."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "The crew was friendly and the plane was very clean!"
缺點： "Did not love the choices of comedy shows on the in flight entertainment"
優點： "Great experience for my first international flight."
優點： "Freebies gifts"
優點： "I liked the entertainment- plenty of things to watch and listen to. Food was good. I also enjoyed the service, hot towels and friendliness of staff. Overall, it was a great experience!"
缺點： "Sitting next to many kids who were very noisy and messy. They completely trashed the bathrooms which did not make it fun for me to use after them. This is just what I did not like- I understand this is no fault of the airlines or their staff. I am just more aware that several Turkish families may fly back and forth with their children and as a passenger, you may be seated close to them on the plane- just a thought."
優點： "This was the best coach experience I've ever had. Food was great, tv screens were large, little bags with earplugs, slippers... were provided. Other airlines could take some pointers on how to treat passengers on long, overseas flights."
優點： "On time."
缺點： "Seats are a bit old."
優點： "Boarding ontime and hospital crew. I appreciate and big thanks to the transfer desk at Istanbul."
缺點： "I was about to loose my walker which I was supposed to receive when I get from the aircraft in Istanbul but the lady at the transfer desk helped me find it. After I bought the ticket it was offered 24 hours later at very much Lowe price ( 25%less than what I paid for). I contacted the Turkish airlines but they never give me any credit or compensation."
優點： "Food was excellent."
缺點： "Can't think of anything."
優點： "I am a frequent Turkish Airways travel and have always enjoyed my experiences with Turkish Airways."
缺點： "My seat was not functioning so I was not able to recline to more comfortably sleep during the flight. The flight was an overnight flight from NYC-JFK to Istanbul, i.e. so a VERY long flight! A flight attendent was not able to get the seat to recline either and said she'd come back to help with another seat or some other solution, but never returned. This made the flight less comfortable and a bit disappointing as my typically experience with Turkish Airways is excellent!!"
優點： "The Turkish airline staff was great and very helpful"
缺點： "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."
優點： "The entertainment and food were excellent"
缺點： "The boarding process was horribley inefficient. I stood in line in a non air conditioned terminal for over 30 minutes for a security check before boarding."
優點： "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
優點： "I liked the food and the Entertainment on board. The board crew was friendly and had always a smile."
缺點： "The crew wasn't able to speak in German, even though they spoke perfect English."
優點： "Had a wonderful experience in Istanbul for my layover. Turkish airlines took care of accommodations and the hotel was high above my expectations. If you have a layover longer than 10 hours in Istanbul and are flying Turkish airlines, they will take care of your accommodations and wil treat you wonderfully."
缺點： "The seats and space were TINY for an eleven hour flight, and I am a small girl. Nearly impossible to get comfortable. The exceptional service was my reasoning for the good rating. I would fly again but will probably pay for an upgraded seat"
優點： "Even on short flights they still provided lunch and beverages, which unfortunately you don't get on such short flights (less than 60 min) with most companies. Still they maintain their service impeccable."
缺點： "My bag was lot on my way to Europe and was delivered 3 days later. My claim for the expenses was not processed yet. My same bag was lost when I arrived to Abu Dhabi. It's been one week and I didn't hear about it"
優點： "Everything was perfect during the flight."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"
優點： "Flight was ontime"
缺點： "1st class seats not as comfortable as other airlines. Food was nasty."
優點： "Moved into business class much more leg room"
優點： "Great crew service and food. Great entertainment features."
缺點： "Wish services in Istanbul airport was better. Had to take a bus to the terminal and transfer directions and gate services was confusing and not very good. But this is not the airlines fault."
Better food more confortable seats.
Over 3 hours of delay without any assistance from klm
缺點： "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
優點： "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
缺點： "I flew economy and all was good and appropriate to the level."
優點： "Crew were excellent"
缺點： "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
優點： "Pleasant crew. Appropriate and efficiently served snack."
缺點： "Boarding and disembarkation were slow."
優點： "Good amount of space on the plane, lots of movies to watch, good food and drink."
優點： "very nice crew"
缺點： "my baggage was lost"
缺點： "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
優點： "The crew was amazing, flight on schedule and good entertainment."
缺點： "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
缺點： "Not being 1 hour late"
優點： "Slow service."
缺點： "Better communication!"
缺點： "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
優點： "Crew was very engaging and service was good."
缺點： "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
缺點： "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
優點： "Crew was nice and friendly"
缺點： "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
缺點： "I would have to dream something up."
優點： "Nice people and good service"
缺點： "Not much"
優點： "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
缺點： "No complaints about anything."
缺點： "infotainment was down. Lost my luggage the flight was delayed"
缺點： "We did not get two of baggage at the destination."
優點： "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
缺點： "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
優點： "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
優點： "Nothing really"
缺點： "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
缺點： "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
優點： ".Very much on time with pleasant service."
缺點： "Can nit find much fault fir a short run!"
優點： "Seats were comfortable"
缺點： "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
優點： "Just great crew."
缺點： "Not comfortable at all and will not book KLM again."
優點： "Nice seats, comfortable."
缺點： "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
缺點： "Dutch sub titels would be nice."
缺點： "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
優點： "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
優點： "That we didn't crash"
缺點： "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
優點： "Easy airport business"
缺點： "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
優點： "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
優點： "It was a short flight so it was O.K."
缺點： "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
缺點： "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
優點： "Excellent service"
缺點： "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
優點： "In general, it was ok"
缺點： "Flight was delayed and because of this I missed my connection flight to Amsterdam"
缺點： "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."