每天清潔，並在 波爾多飛往 台北市的機艙內安裝HEPA高效濾網
缺點： "Very nice crew and great food"
缺點： "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
優點： "Klm's consistantly high standards in everything they do."
缺點： "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
優點： "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
缺點： "Flight was delayed, had to run to my next connection flight."
缺點： "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
優點： "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
優點： "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
缺點： "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
缺點： "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
優點： "The space at my feet with the chair in front was a bit akward."
缺點： "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
優點： "Nice aircraft"
缺點： "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
缺點： "Flight cancelled"
優點： "The crew were really helpful with people who had tight connections because of the delayed flight"
缺點： "I wish they had WiFi"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Seating is tight. The crew was great !"
缺點： "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
優點： "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
缺點： "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
優點： "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
優點： "The staff tried to help me when it was evident we would not arrive on time"
缺點： "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
缺點： "Very slow service at checkin, was not even available when I arrived at the airport"
優點： "Friendly crew."
缺點： "So many people on a 747!!"
優點： "The seats seemed to have more space on this plane which was nice."
缺點： "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
優點： "Great on board service from a very professional crew."
缺點： "Can't think of a thing."
優點： "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
缺點： "Cramped seating."
優點： "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
缺點： "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
優點： "Really friendly staff. Great service"
缺點： "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
優點： "On time"
優點： "Very friendly service!"
優點： "The food service was good and the flight attendants were friendly."
缺點： "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
缺點： "Headset jack only worked if the headset plug was in EXACTLY the right spot."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
缺點： "KLM crews look unhappy with their work. Everything they do is a favor not duty."
優點： "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
缺點： "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
優點： "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
優點： "staff was fine"
缺點： "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
優點： "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
缺點： "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
優點： "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
缺點： "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
優點： "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
缺點： "The seats in economy were a little too small for a 12 hour flight"
優點： "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
缺點： "lack of meal options"
優點： "A nice short flight"
缺點： "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
優點： "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
優點： "Great food and movies."
缺點： "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."
優點： "Crew and food"
優點： "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."
優點： "Crew was excellent explaining about the (short) delay."
"Left 40 mins late; we were fine on our connection but many on our flight were not."
優點： "The flight crew were very nice. I needed help boarding and departing, and they were there every step of the way."
缺點： "Not very much room, no alcoholic drinks available, couldn’t connect to WiFi for inflight movie."
缺點： "Great flight, ontime departure and early arrival. Bags were delivered within 15 minutes of Ariosto the gate."
缺點： "No food or beverage service during covid-19"
優點： "On time flight"
優點： "The staff was friendly, the available entertainment was good, and the seats were reasonably comfortable."
缺點： "Our final connecting flight was late because the plane and the crew had not yet arrived at our airport before we were supposed to start boarding. The airline did not announce this until we were scheduled to start boarding. We had to go to a different gate and wait nearly two more hours for our flight to depart."
優點： "Crew was great and tried to accommodate the best they could"
缺點： "It was really cold on both flights, they had blankets for only first class and business class. We had an open seat as well next to us and they put a person in the open seat that was drunk and 22. Not cool"
缺點： "If American Airlines didn’t delay 10 minutes so you miss your connecting flight twice within 1 trip"
優點： "Crews are amazing."
缺點： "Delayed flight. Small and scary aircraft."
優點： "Seat comfortable and professional crew"
缺點： "Assist foreigners better"
優點： "Video screens at each seat"
優點： "I’m home"
缺點： "Ran almost an hour late with. I explanation of why. No seat power - first class had mediocre seats. No foot rests and not very comfortable"
優點： "Crew and pilot were nice while we dealt with technical difficulties and had to stay on the plane"
缺點： "After missing all our other connections, our luggage was delayed for hours, we were only given $12 each for meal vouchers for an entire day of layover, we were not given the upgrade for the seats we originally paid for (nor seats together) only promised refunds. The line for service was 2 hours."
優點： "Great first class cabin crew."
優點： "Not one thing. AA promised us a hotel. No we did not get that. And because I changed my flight on the phone (cause stuck in airport) said we we were supposed to stay there. We were not Compensated with a food voucher. I was supposed leave St Lucia though Miami and I am disappointed"
缺點： "So many ways"
優點： "The crew skipped me for breakfast and i had to ask for food."
缺點： "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."
優點： "Stewards were good."
缺點： "Mechanical problems and incompetent repair people who forgot to fill out paperwork delayed our flight by 3 hours. Because of this I almost missed my RESCHEDULED next flight and my bag was gate checked to baggage claim."
優點： "Very comfortable flight!"
優點： "Service and boarding was smooth and friendly."
優點： "Nice flight"
優點： "Masson was very attentive and thoughtful. She checked on my connecting flight for me and was generally extremely helpful."
缺點： "Delayed for about 45 mins"
優點： "Availability of WiFi"
缺點： "Tightness of seats especially with so many people coughing."
優點： "Paying for food (sarcastically) — the staff on the flight need hospitality training"
優點： "My wife is hypoglycemic and requires food. The flight was so early that none of the terminal restaraunts were open, nor did the plain have food for any passengers accept first class. I've purchased a box on other flights, but this one did not provide an option for a box lunch or breakfast."
優點： "We didn't crash"
缺點： "The crew met their requirements. I dont think you’ll survive they dont go beyond."
優點： "Flight was on time, crew was friendly."
優點： "Boarding was fast and smooth. The flight was great, seat was comfortable."
優點： "Easy and smooth flight."
優點： "The actual flight was fine. But leading up to it not so much."
缺點： "Please inform travelers that their passport must not expire within 3-6 months of their trip to France. I was unaware of this and was not allowed on our flight in Philadelphia because my passport would expire in two months. We lost an entire day in France because I had to go to the customs office the next morning and get an emergency passport. I travel frequently, but somehow was not aware of this rule. If I had known I would have fixed the issue months ago. Multiple people viewed my ticket and passport before arriving in Philadelphia and no one caught this error until right as I was boarding the flight to Paris."
優點： "Friendly service"
優點： "The service and the food"
缺點： "Seats are on top of each other, very close space, too many people in that flight or should I say, too many seats for that short of space"
缺點： "Equipment malfunction at 11 pm is always really nice."
優點： "Entertainment aspect of flight was excellent. Good was not bad and staff attentive."
缺點： "Check in was terrible. There was confusion and it was terribly disorganized. I arrived 2 hours before my flight and almost did not make bag drop due to the long line (atleast 50-80 other people in the same situation). Then had to rush through security and the terminal to make boarding. Cleared second passport check to be told when the flight shelf have been taking off that the flight was delayed. I get sick when I fly and it helps to eat and due to all the check in delays I could not eat. So when the flight was delayed for mechanical reasons I wanted to go eat to be told that for the next three hours that I would be stuck I could not leave to walk around get a meal or anything. The communication for the staff was poor and their attempt to keep their customers comfortable was lacking."
優點： "Cabn service"
優點： "Staff was friendly"
優點： "Almost on time"
缺點： "Boarding process, PA system volume very low at PHX"
缺點： "My flight was changed to a different airline owned by Alaska. The new airline did not have my reservation information. If was a bit of a headache when checking in."
缺點： "They would not let me board for being less than 5 minutes late."
缺點： "Before I booked the flight I noticed it was only on time 53% of the time. True to that number we were delayed almost an hour before takeoff. Why schedule fights so close if almost half the time it's delayed? Something needs to change."
優點： "Absolutely nothing. I was upgraded from business and would have been better in business."
缺點： "The seats were horrible. The tv screen was so old and small I could barely see anything, and the sound kept cutting out. The food was the same quality as business class with less choices and no menus. The staff kept forgetting to clear the table or refill my wine glass. I never had to use the call button on a flight before, but on this trip I was constantly hitting call or flagging people down. If I had actually paid for 1st class I would have been livid."
缺點： "Delayed like 5 times, finally canceled. Rerouted thru additional stops than bought."
優點： "otherwise ok"
缺點： "2hr delay"
優點： "Enterteiment was Very good. Plane New."
缺點： "Attendants did not give me coffee. Just yougurt. Nobody offered. But esse offered to Others."
優點： "I loved that the on demand movies were free! The time went by so fast!"
缺點： "I didn't like that it said Alaska Airlines but it was really American so I ran 4 terminals and had to go through agricultural inspection twice. The guy at the counter didn't want me to check in my bag because it was 58 mins before my flight. The lady at the station really helped me and let me check my bag."
缺點： "delayed so long we missed our connection"
每天清潔，並在 波爾多飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 波爾多飛往 台北市的機上會提供口罩
從 波爾多飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 波爾多飛往 台北市的彈性機票