優點： "During this covid days NO ONE in the flight will keep the soccal distance and no one will take the issue serious and the crew did not helpfull"
缺點： "You should take this issue very seriously"
優點： "flights on time. special meals I ordered were provided."
缺點： "very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this."
缺點： "During flight after first meal the cabin temperature is way to cold. Then it gets warmer but later, second half of the flight the air gets very cold again so it’s difficult to have a good sleep."
缺點： "Maby beter orhanisarion to printimg thicket fot baggess"
優點： "Too many security checkpoints were annoying, but they were good when you follow the rules of what to carry and what not to carry. I also liked that this much security doesn’t allow easy access to the US."
缺點： "The airplane food was terrible. Extremely disappointed. It’s sad to see high quality ingredients be used in such terrible tasting meals."
缺點： "Same problem as the first segment (see above)"
優點： "It was the best"
缺點： "The best"
缺點： "Every flight is late boarding and taking off, connections are too close together and the set up of Istanbul's airport is nonsense. If you don't miss your connection it's because you ran and the flight took off late. Boarding is rushed because they started late"
優點： "Good trip great service"
缺點： "No no WiFi. Boarding time was late. Took over two hours. Management staff in the office was inconsiderate and rude."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"
優點： "Crew member prepared simple pasta"
缺點： "Took real long before the meal was served and this was hard as the passenger was diabetic."
優點： "Great experience for my first international flight."
優點： "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"
優點： "Food and good movies selection"
缺點： "Flight attendant actitud"
優點： "Good food"
缺點： "No bed to sleep in"
優點： "Crews attitude, professional behavior"
缺點： "Not enough leg room in economy class"
優點： "The service I received on Turkish Airlines was excellent. I live in rural Rwanda and it was really nice to actually sit back, relax, and not worry about getting to where I was going. The staff was courteous and friendly and even let me keep my can of tomato juice. These may seem like small things to you but it made me feel at home for the first time in over a year and I want you guys to know I truly appreciated it. In addition to that, the flight was actually affordable and I was able to make it to New York to surprise my mom for her 60th birthday. Job well done! Thanks again and best of luck! Sincerely, Emily Hardy"
優點： "We were hesitant about flying Turkish Airlines. In the past they have had bad reviews and there had just been the terrorist bombing at the airport. But the flights to Croatia were cheap so we bought. The food was great and plentiful. Staff were very polite. We had a night flight to Istanbul and both my wife an I were able to stretch out in empty middle rows seats and sleep. I would definitely fly them again. They are very underrated."
缺點： "On the flight back our seats did not recline."
優點： "The crew on the flight were very nice"
缺點： "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
優點： "SEE above"
優點： "they are good thank you very mush"
優點： "All was great as mentioned earlier."
優點： "Flight took off on time"
缺點： "The stewardesses could use some additional training on service with a smile"
缺點： "Agaun same food..."
優點： "never again"
缺點： "por for servis"
優點： "The bread service"
優點： "Everything overall"
缺點： "My lock on my checked luggage was broken and things were stolen, it is quite unfortunate not to be able to thrust an airline with one's personal items."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "I can't find my baggage.."
缺點： "Checked bag got ruined, servie was terrible"
優點： "Food was excellent,lemonade was great"
缺點： "My Luggage did not make it, I don't have any information about it :)"
優點： "Great staff"
缺點： "Departed late, landed late, baggage claim took over an hour and half"
優點： "In general, service was of good quality. Crew very attentive. The film selection was outstanding. Routing was good. I would not hesitate to take this flight again. Seat are comfortable, although somewhat old-fashioned. In general, I think that this is an excellent airline, my choice for the future."
缺點： "There was some confusion in boarding, due to a gate change not clearly announced ahead of time. But I do not wish to overstate this, since I was satisfied in general."
缺點： "My seat space was too small"
優點： "fast boarding, on time"
缺點： "upon arrival, we waited too much in the plane and we didn't even taxi to the gate. we had to take the bus to the terminal which meant further delays getting in"
優點： "Meals, pillows and blankets, and the pouches with the slippers, toothpaste, etc."
優點： "I loved the complimentary Turkish delight and all the food provided. Not only were meals served on shorter flights, the food itself was very tasty. The crew was nice, if somewhat aloof, but everything was provided without having to ask. Pillows, blankets, and headphones. They also gave us these wonderful pouches with slippers, eye mask, toothbrush and toothpaste, and chap stick."
優點： "It was a delayed flight due to fog and the crew passed out bottles of water as we waited. They helped put bags up and changed seats with little fuss. I will definitely fly them again."
優點： "Timely takeoff and landing"
缺點： "I flew Turkish from Chicago to Istanbul on Sat Feb 7. Entertainment system did not work for the whole flight. (10 hours). I flew back from Istanbul to Chicago on Sat Feb 27. It was not working again for the whole flight (11 hours). Either I flew back on the same aircraft in which the system was defective and was not repaired for 3 weeks, or all the Turkish aircrafts have no entertainment system. How it was elected to be Europe's Number 1 airline last year is a mystery. May be the service in all other European airlines is less than this"
缺點： "Flight was delay and we are waiting in plane food was not enough good, no menu was provided, the plane was dirty..."
缺點： "They lost half the bags on the plane, including mine, so there was a huge line to make lost baggage claims. Turkish Airlines pretty much runs ataturk airport ist. So they should make sure the Wifi there works. Which it never seems to."
優點： "I had requested for a more spacious seat as I was sick with a nasty cough and didn't want to be coughing in my neighbour's face, and the flight attendant came back to me as soon as we took off with an available seat (albeit next to another sick person with an empty middle seat between us but can't complain). Food was great, friendly staff, also surprised at the amenity bag provided on the flight."
優點： "There was enough space between seats and it felt wery comfortable. The food was good."
優點： "Salimos a tiempo . El business es muy confortable"
缺點： "La comida horrible . No se limpian los baños"
優點： "The crew was very kind"
缺點： "It's KLM. What else do you need to know."
優點： "Crew were excellent"
缺點： "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
優點： "Fast boarding"
缺點： "Slow in refuelling, got us delayed for 40-"
優點： "Pleasant crew. Appropriate and efficiently served snack."
缺點： "Boarding and disembarkation were slow."
優點： "The crew was amazing, flight on schedule and good entertainment."
缺點： "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
優點： "The crew and the timing were ok"
缺點： "The seats were uncomfortable"
缺點： "Fix the damn KIOSKS at Vienna!"
優點： "Food and service"
缺點： "Working wifi would be good. Better A/C. More comfortable seats"
優點： "Nice staff and no delay"
缺點： "Instead of crisps maybe a bit of cheese or crackers"
優點： "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
缺點： "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
優點： "Crew was nice and friendly"
缺點： "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
優點： "KLM staff is great"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
缺點： "tough to sit on a plane for 9.5 hours"
優點： "Entertainment options."
缺點： "Service was poor, seat did not recline, and the food was terrible."
缺點： "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Not enough leg room"
缺點： "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
優點： "Light snack and complementary wine"
優點： "Very friendly and helpful crew."
優點： "Flying with KLM is a pleasure"
優點： "Interior of the plane was clean. Smooth landing."
缺點： "Pilot did not avoid turbulence"
優點： "Arrived early!"
缺點： "Boarding seemed disorganized."
優點： "The crew were hardworking, responsive, conscientious and friendly"
缺點： "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
優點： ".Very much on time with pleasant service."
缺點： "Can nit find much fault fir a short run!"
優點： "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
缺點： "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "The food and the punctuality"
缺點： "The technology in interteiment is not touch screen"
優點： "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
優點： "The flight attendants could not do enough for you."
缺點： "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
優點： "The flight was great."
優點： "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
缺點： "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
缺點： "suitcase didn't turn up, although connection was quite tight"
優點： "Everything. Staff incredible."
優點： "Airline staff good and professional"
缺點： "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
優點： "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
缺點： "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
優點： "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
缺點： "The bags where damaged from the staff"
優點： "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
缺點： "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
優點： "The cabin crew, the flight and communication and the cleanliness of the plane."
缺點： "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
缺點： "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
優點： "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
缺點： "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
優點： "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
缺點： "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
優點： "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
缺點： "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
優點： "We love the flight all the way"
優點： "Clean and comfortable"
缺點： "No snacks even for 1st class."
缺點： "The flight was 2 hours delayed because there was a mechanical issue on the plane. We sat and waited on the plane for 1 hour while the Maintenance crew tried fixing the problem. After sitting there for one hour, they told us the problem wasn’t fixed and we have to change aircrafts. The other aircraft was all the way in terminal D (we were in terminal A) and the boarding process took a long time. Overall it was an awful flight and experience with American Airlines. I missed my mother’s birthday party because of the 2 hour delay."
優點： "Crew was amazing!"
缺點： "Food was very nominal considering the 8 hour flight even for a small female like myself. One sandwich and chips and one serving of snacks. Also the temperature on the plane was extremely warm."
優點： "Friendly crew"
缺點： "Provide notice about baggages were loaded on one next flight."
優點： "Seats very comfortable"
缺點： "No money for baggage registred"
優點： "The Crew was friendly and professional"
缺點： "More entertainment options and food"
缺點： "The communication to the passengers. Our flight kept getting delayed every 30 min. They kept telling us different reasons. We were supposed to take off at 2:40pm and we waited every 30 min delay until 7pm. We have kids so we had to get home. We ended up renting a car and driving to Austin."
優點： "Crew was friendly. Came by for drinks several times."
缺點： "There isn’t free WiFi. This would be a nice accommodation. And having the bread with the meal not be ice cold."
優點： "the food was great, and they served dinner right away so passengers could get some sleep before arrival"
優點： "The free movie"
缺點： "No complaints, great crew, great service, great flight!"
優點： "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
缺點： "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"
優點： "I had enough legroom. Airplane arrived a bit early to destination."
缺點： "I did not find out until I looked at the boarding pass that our flight time was changed. We had to miss a family function to go to the airport sooner than expected."
優點： "The crew and entertainment were good."
缺點： "The comfort was not the best, tiny middle seat. He worst part was the delayed. We ended up boarding 3hours late in Dallas for the Paris flight."
優點： "Not using kayak."
缺點： "Worst flights in history. It took three days to get from Italy to the US. Do not use kayak!"
缺點： "Changing terminals atleast 4 times"
優點： "This a short flight and they only offered drinks. No entertainment was available"
優點： "It’s a jet"
缺點： "Boarding terrible at DCA, seats cramped"
優點： "The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us."
缺點： "Small plane, cramped seating."
優點： "good price and a good route"
缺點： "This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!"
缺點： "The seats are very tight."
缺點： "Films, TV screens did not work"
優點： "Mechanical issues caused a 75 minute delay in taking off."
缺點： "Several delays"
優點： "Wonderful flight"
缺點： "The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine"
優點： "Crew is usually very nice"
缺點： "Customer service is horrible. No tvs on the seats, no entertainment shown no options for snack except hummus privacy is no concern to American"
優點： "Actually had leg room on these flights and was pretty comfortable. Excellent crew, food pretty good too on the first leg."
優點： "The flight attendants were incredibly attentive"
優點： "Ease of boarding and on time flights"
缺點： "Leg room"
優點： "Tthe crew was very friendly"
缺點： "No food"
優點： "Quick little trip from San Diego to Phoenix. Crew made the extra effort to keep the plane cool despite the 120 degree temps in Phoenix."
優點： "The food was OK and I appreciated a complimentary glass of wine with the meal."
缺點： "Attendants made a big deal about expected significant turbulence...enough to say "now if your last chance to leave the plane" and suspend final beverage service. Turbulence was not bad at all and all they offered was water and juice after the initial service. Crew was short with passengers and movie selections were pretty lame. I was interested in the last movie, but it was shut off half way through."
優點： "Crew was good"
缺點： "Always seems to have a delay connecting through DFW, caused me an extra day of parking fee for coming back late."
缺點： "Super old planes, couldn't control a/c or had a tv."
缺點： "No entertainment, no food"
缺點： "Swapping swapping from Liberia Airlines to American to British Airways makes it very very hard to go terminal to terminal"
優點： "Amazingly, the flight wasn't full and the stewardess let my wife, 2 month old son and me have the last row."
缺點： "Entertainment on AA is sub-par"
優點： "We flew with 4 different airlines on our trip to New Zealand and American Airlines was by far the best. We were comfortable and had plenty of good food and free entertainment. I would fly with American Airlines again."
缺點： "I can't think of anything."
缺點： "No individual tv screens seems a little ridiculous for a nonstop 5 hour flight"
優點： "The service was great"
缺點： "No TV or WiFi"
缺點： "Very!! Dissatisfied & disappointed with AA. Finally took off over 3 hrs late. At that point everyone was thrilled that we were going versus being canceled. Had food in business class which tasted like it had been overcooked for three hours"
優點： "I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight."
缺點： "Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name."
優點： "I liked when we finally got seated and the captain gave us an update as to travel timelines."
缺點： "The boarding took an hour longer than expected and nobody was alerted because of the delays. There was only one crew member at the gate checking in all the people. There was no in flight drinks or snacks. The flight staff was curt."
缺點： "The seats are TOO DAMN SMALL!!!!"
缺點： "The flight was delayed and we had to wait in a long slow line, however , once we got to desk , the agent was very nice and we had already been rebooked on an Alaska flight. The resolution was acceptable but it made for a 12 hour travel day instead of a 4 hour travel day."
缺點： "This flight was canceled 9 minutes before we were supposed to board. I was rescheduled twice more and ended up at a DIFFERENT destination, 8 hours after I was supposed to arrive. I will not be flying American Airlines anytime soon."
優點： "I'm completely satisfied"
豁免更改費用。 搜尋 波多出發的彈性機票