|航空公司||海南航空, 日本航空, 土耳其航空, 國泰航空, 大韓航空, 荷蘭皇家航空|
缺點： If there are empty first row seats, with extra leg room, I don't see why you couldn't let people use them just because they didn't pay the extra $100. It's absurd that once we are 40 thousand feet in the air you would enforce keeping those seats empty instead of increasing the happiness/comfort level of at least some people aboard. Also the food quality should improve.
優點： The plane was comfortable; the entertainment modern with a fair selection of newer movies; and the little comfort packets were nice.
缺點： The plane was delayed (on both my Bangkok link and the one to the States. We had booked a layover tour and missed out. We could have still made the tour if we had known earlier that the second leg was late as well. The customs agent took my duty-free zippo which had NO GAS in it (and I was later told by a Chinese citizen was taken to be sold later by the agent). I missed my connection in the US. The flight attendant was rude to us, but extremely nice to the Chinese citizen sitting next to us (several times skipped us when delivering snacks - we were awake). At one point, I had to go back and get a snack from the back). There was no comfortable seats in the Beijing Airport area where we were cornered (and the food was overpriced). They ran out of drinks. More than disappointing
優點： well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort
缺點： boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -