No working jet bridge to deplane, with priority customers deplaning last. Followed by bus to terminal.
缺點： "We didn’t receive hedphones"
優點： "Size of the seats, space"
缺點： "Older plane, mediocre service and food. And two screaming babies two rows ahead."
優點： "Absolutely nothing"
缺點： "Food was more than pathetic, service was horrible and flying experience was very poor. Everything could be better"
缺點： "There was no headset in my front pocket so I couldn’t watch any movie. Staff was busy doing meals and drinks over the 1.5ht window. When there was time, it was late to start any movie."
缺點： "Connection time in Bangkok was very short due to late arrival. Transit security screening was backed up and no priority lanes were available for tight connections. Staff did not care about short connections and told me to just stay on line. Departure on aircraft was delayed, allowing me to make connection though delay was of listed on boards. I stressed and ran through the airport after clearing security for no reason if I had know the departure was delayed."
優點： "Seats are the most UNcomfortable in Asia."
缺點： "Put in some real comfortable seats in business class. The exisitng ones are hard and terrible"
優點： "Great service from the crew!"
缺點： "The entertainment, and to a lesser degree, the food"
優點： "First and only time on an Airbus 380. Amazing to see how such a large bird can leap daintily into the sky without any effort. Wonderful decor. Very pleasant and attentive flight crew."
缺點： "Nothing negative, however was worried that the route might not be economical as such a large capacity plane was virtually empty. On the plus side, had empty seats all around."
優點： "Amazing crew lounge just great airline"
優點： "Crew very good Seat getting old uncomfortable to sleep"
缺點： "Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months"
優點： "Everyone was very nice and hospitality was great."
缺點： "a better selection of movies/entertainment."
優點： "Plane was nice."
缺點： "Food was horrible"
缺點： "食物差 設施差"
缺點： "Seat don’t recline enough. Sure neck. Entertainment was quite limited. Needs more movie options."
缺點： "3 toilets out of order. Plane very old. Chilli food so hot inedible."
優點： "The staff was very kind."
優點： "Great service, comfortable seats, great entertainment."
優點： "Food ok"
缺點： "Old plane, entertainment system didn't worked half of flight, gate in BKK at end of airport (long walk)"
優點： "Airlines service and cabin crew services."
缺點： "The gate was the furthest one and boarding was delayed more than 30 minutes"
優點： "The food was better than the last time."
優點： "The flight was awesome, the food was delicious and the delay was shot"
優點： "Four delays. 3 hours late. Rough landing."
缺點： "Crew was polite."
缺點： "Worn out old 777. The seat cushion could’ve been made of wood!! Not good for a 12 hour flight!!!"
優點： "Staff were very nice"
缺點： "Food, seat, timing, Etc"
缺點： "Our connection flight from Germany was changed and we were not informed meaning we land in Germany after the flight has departed. We're forced to buy a last minute flight with a different airline to ensure we do not miss our honeymoon plans"
缺點： "My flight was from Thailand (BKK) to Japan (Narita) for the first leg on Thai Airways was fine."
優點： "nice crew"
缺點： "very old style business class seats"
優點： "Nothing this time"
缺點： "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"
優點： "The staff was nice and efficient."
缺點： "They didn't start boarding until very late and additionally the flight was an hour delayed. Understood that this is sometimes out of the airlines control as it may have been the airport's fault but they didn't notify the passengers why. This caused me & my boyfriend to miss a ferry we were scheduled to take in Krabi. We lost almost an entire day of our trip because of this."
優點： "Thai (similar to ANA) provides its customers with REAL customer service while flying with them."
優點： "Every thing"
優點： "Accommodation and food"
優點： "Friendly staff and airport folk! Smooth and easy all around!"
優點： "All of the above mentioned service."
缺點： "All of the above mentioned service."
優點： "Flight overall was pretty good. Flight crew were very helpful!"
缺點： "Need to have new movies. What they have on board are movies that dates back years ago and I have seen already!"
優點： "Foo was good and staff were very helpful."
缺點： "Movies needs to be updated and new , not dating back decades past!"
優點： "Food was good"
缺點： "Crew were not patient or too helpful."
優點： "Absolutely great"
優點： "Plane arrived on time and service was good!"
優點： "Organized polite people"
優點： "The included extras and polite staff."
缺點： "When the passenger in the seat in front of me reclined her seat it was almost impossible to keep watching the movie which while sar, shows as mainly a black screen and even changing the angle didn't assist"
優點： "Seat was nice but it was a different plane than usual."
缺點： "Food was bad."
優點： "The flight was only an hour but the staff was crazy fast to get everyone a snack that was amazing. Hot food which is unlike American flights. Very tasty and the service was just good."
優點： "I liked that there was Food service even though the flight was short."
缺點： "There was Lots of turbulence. The Entertainment system wasn't working well"
This was a delightful flight. Even thought we left late the crew made up the time and could not have been more helpful and pleasant.
No additional recommendation
The crew was very curteous and friendly. The food on this flight was good, excepting the one dish, which was very dry and not edible. The (busines class) seat on this flight was very uncomfortable when in sleeping position.
On-time, very good equipment, service and food, attentive and professional staff.
優點： "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
缺點： "The crew should have been there with the passengers"
優點： "Very professional and polite crew"
缺點： "I am always having seating issues flaying on Turkush Air . MOs of my flight my seats are next to bathrooms. I asked to be moved. Luckily there was a seat available. This is just too many times. I wanted to get Turkish Air credit card. After my experience with last flight I am RE consider this. regards IHarel."
優點： "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
缺點： "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."
優點： "Every thing about my trip"
缺點： "The mashing not working in the airport in Istanbul for visa , and the internet, if u want the internet u need to have your phone active to get the code to put on so you get the service internet!!!! Same with a visa !! And since we are more a resident we don’t have local # of Turkey"
優點： "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
缺點： "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."
優點： "The food was decent"
缺點： "Too crowded and hectic. Not enough leg room. (and I’m not even a tall person to begin with)"
優點： "Love flying Turkish, usually they’re very welcoming on the plane and flight attendants are friendly. Seats convert into a lay flat bed which is comfortable. i would say that the appetizers are usually excellent but the main dishes fall a bit behind. Amenity kit is pretty good."
缺點： "Boarding is a problem and I expect it’s a problem everyday. One has to go through many additional checks to board a NY bound flight which is understood but the gates can’t sccomod a full 777 flight. It gets hot really fast, definitely what you don’t need before a long flight. Group boarding is enforced but people will still try to wiggle into the priority boarding line. On another note I have had a similar flight on the A330 and the boarding process was smooth (organized)."
缺點： "Same problem as the first segment (see above)"
優點： "Love the food, service and movies."
優點： "All of it with the worst service in the world"
優點： "From beginning to end - it was a great flight. Food was exceptional as well as service."
優點： "Good excellent! Service attentive, friendly."
缺點： "Over crowded, no leg room"
優點： "Friendly staff good food. Good selection of movies."
缺點： "Might just be a cultural thing but the boarding was a clusterfuck. Not really any order compared to flying out. Everyone just kind of lined up without any regard to the boarding groups."
優點： "Generally efficient and comfortable."
缺點： "Leg room seemed a bit tight and the food didn't seem fresh."
缺點： "I was happy with everything"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "The space between the seats were narow"
缺點： "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"
缺點： "The airport staff in Istanbul was horrible. Wouldn't help find the gate until the last second. After arriving in JFK. We're stuck on plane on tarmac for 3.5 hours "waiting for a gate" unacceptable."
優點： "Great experience for my first international flight."
缺點： "Business class seat was flat but slanted."
優點： "Turkish tea."
缺點： "The food was not good"
缺點： "The security check at the Istanbul gate is haphazard and not to0 professional"
優點： "The steward went out of his way to accommodate my special dietary request"
優點： "Everything was great"
缺點： "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."
優點： "It got me there alive"
缺點： "better entertainment, but still not the best"
優點： "The provide very good service."
優點： "Boarding employees were so polit The flight was on time"
缺點： "Entertainment were poor"
優點： "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
缺點： "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
優點： "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"
缺點： "I did not like the kind of airplain it is not like the plain it gose to uorp or usa. Please try to imrove and bring good airplain. I flyed from dammam and bahrain and the ace of the plain for differnte time it was not good."
缺點： "They messes up our special food order and served us meat!"
優點： "All perfect this time. Food was so tasty as always:) crew is very kind."
缺點： "Always delay flight"
優點： "Thank you for managing wheelchair assistance at Istanbul."
缺點： "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."
缺點： "3 hour delay. No announcements. Had to use my passport just to use the restroom. Food was terrible."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "Thessaloniki airport needs an upgrade badly"