優點： "Trip from JFK to Wuhan was a pleasure unfortunately flying to China has great problems if you are Transit passenger as Iowa's continuing to Bangkok Bangkok"
優點： "I liked that the crew were very attentive and smiling."
缺點： "The flight was bad because of the passengers who had no sense of personal space."
缺點： "Everything, totally understaffed, check-in kiosks do not work. Will avoid any carrier who uses them."
優點： "Pleasantly surprised. Seats were comfortable. Blankets were warm. Food was good, and I'm grateful for that because I couldn't understand the flight attendant because of her accent."
缺點： "The crew was weirdly OCD about when we were allowed to have our window shades up or down and I got yelled at a couple times for improper window shade use. I was also woken up literally every 2 hours to ask if I wanted food or beverage which I appreciated the diligence but also I like sleep."
優點： "The crew was great! The seat is okey!"
缺點： "My honest opinion was about foods they have choices like chicken and fish. But sometimes they might don’t have enough chicken or something cause some people don’t eat fish either like me. Or they’re allergic to fish. But still eat some of the foods except for the fish. Sorry about that."
優點： "Good food Free accomodation for layover"
缺點： "Too long"
優點： "Service, Food, timing, price"
缺點： "Seats were too narrow, but problem with A380 instead of Airlines."
優點： "On time quick easy boarding. Decent plane and reasonable cost"
缺點： "30 minute wait to retrieve baggage"
優點： "The food was ok I wish there was more western choices on the menu and sandwiches for snacks in between meals"
缺點： "The gates between arrival and departure terminals are so far apart that if you have a short layerover and your plane is running late you might miss your connecting flight"
優點： "The flight itself was excellent !"
缺點： "I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !"
缺點： "I wasn't on it"
優點： "It got me to my destination Flight attendants were pleasant"
缺點： "I would not fly China Southern again. Lost baggage - returned a day and half later. Seats were uncomfortable - felt like a pretzel for 15 hours. Crumbs were left on floor from previous flight. Cleaning was not thorough. Delayed flight - no explanation as to why, but plane apparently made up time in the air because arrival time was the same. Food was sub-par. Is rice mixed with noodles a thing?"
優點： "Flight attendants were friendly"
缺點： "The flight was delayed for an hour. At first only 30 minutes then we had to wait another 30 while on the plane. Immigration in Guangzhou was terrible the lines were all backed up and they had foreigners blocked temporarily"
優點： "excellent flight service and free transfer hotel is great"
缺點： "I paid the seating selection and seat was assigned. The southern airlines changed my seat, didn’t fulfi my requirements. Didn’t do anything to comfort me."
缺點： "The flight was more than 2 hours late and I almost missed my connection. All the explanations given were in Chinese. There was nobody on board who could tell me what is the matter."
優點： "Service and aircraft fleet."
缺點： "Most flights delayed for no good reason. Miss connections on both legs of our round trip to India"
優點： "The entertainment on board"
缺點： "They don't let you use your phone for whatever reason and they make a big deal about battery packs"
優點： "Airline provided wheelchair for my injured friend and priority boarding"
缺點： "airline lost my friend's luggage and is only offering $15 per kg for the lost items"
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
優點： "Seats were comfy, enough leg room, food was pretty decent and the flight got on time"
缺點： "They lost my suitcase but promised to bring it back the next day. Let's see..."
優點： "good service for price charged"
缺點： "the food"
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
優點： "The food was better than expected. The service was good."
缺點： "The plane temperature got steadily colder. Was a bit hard to handle."
缺點： "I will never fly with China Southern again- ever. They wouldn't Re-book me on the flight the following day when they wouldn't let me on the flight due to my gate agent not checking me in. Terrible terrible terrible service."
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
缺點： "I fact that though I have Elite Plus status in the SkyTeam alliance I didn't have an upgrade and people who have no status were given upgrades! Also, I was not given the h boarding pass for the last leg of my tire; I had to leave th secure area and get in line to check-in for that last flight. Again, zero benefits for being SkyTeam Elite Plus even though thhe flight was a China Southrn codeshare with Virginia America."
優點： "Built-in entertainment and A380 were great."
缺點： "Delay and food."
優點： "I noticed on both of my flights that when I asked for wine with dinner I was given less than a third of a glass where Asian passengers were given 3/4 a glass"
優點： "One member of cabin staff made me a cup of black coffee."
缺點： "Massive Delays due to storms. Very real possibility of missed connections. Infrequent updates. Boarded us in Guangzhou and left us on the plane for about 4 hours before even taxiing. Dreadful coffee."
缺點： "Very limited program."
優點： "Slept like a rock."
缺點： "Not much entertainment."
優點： "1. The check-in was very good, and very helpful!!!!...***** (5 stars service). 2. Flight crew was very professional."
缺點： "1. No information or explanation in English about the flight delay. 2. I have a very expensive new metal "19 degree Tumi all Aluminum suite case. It arrives damaged with a whole punched through the side wall. Cost me USD $1,395. Total disrespect for my property entrusted to China southern airlines. You inform me in Hong Kong maximum reimbursement is approximately USD 50.00 ! How would you feel about that? You tell me! 3. Approximately a 4 hour flight delay. I am not sure it was really necessary. How would you feel about that? You tell me! 4. Took a long time to get off the plane. I was in the front... No bus I think I appreciate the plastic rain coat. However The buss was leaking inside worse than the rain outside, and all over me. I left the bus with very wet trousers. How would you feel about that? You tell me! 5. So many problems because of a little rain...Really? You cant deal with a little rain better than this?"
優點： "Counter staff at JFK was exceptional for our check-in. The crew was very attentive and accomodating. Providing any amount of beverages we asked for as well as adjusting cabin temperature and providing with extra blankets. Nice selection on entertainment system with no hassles to make It work. Always smiling. Constantly cleaning up trash and the bathrooms. One of my most enjoyable long distant flights ever!"
缺點： "Seats were narrow."
優點： "New, up to date aircraft with lots of good entertainment options. Staff was friendly, flights were on time."
缺點： "Food was terrible. Seats were mediocre comfort level."
優點： "Punctual departure. Easiest way for me to fly from my hometown to New York, US"
優點： "Left on time and went through customs in no time. Nice airport in Guangzhou and the crew had no problem with my vaporizer and no passengers complained either."
缺點： "No complaints"
優點： "On time, promotly service."
缺點： "Our flight was delayed although this might not have been their fault."
優點： "Food (chicken and rice) was slightly better. Quiet ride"
缺點： "Soap in the restroom ?"
優點： "Contact with the crew"
缺點： "One passenger claimed "he was not well" The procedure took 2 hours of the lives of 300 people. Impossible. The passenger looked okay, may be he had a phobia or may be he just wanted to get a better seat, which in the end he did. I did not have enough space in my seat 38A because the neighbor leaned constantly over to me. I moved away to a seat where there was no movie."
優點： "On time and great service!"
缺點： "meal was just OK"
優點： "Staff was professional"
缺點： "just average"
優點： "Fast check in Courtesy of staff Helpfulness of staff"
缺點： "Long walks through terminals ."
優點： "Just as boarding was to begin, announcement that it will be delayed an hour. Then 10 minutes later they board. We then push back and taxi to hold spot between terminals. Sit for 45 minutes then moved again. ( control tower is my guess to waiting line ) for a 30minute que to the runway, That timing is what an hour delay at the gate is. no doubt airline knew all this waiting as they didn't have control tower OK's to line up and wait. I watched rolls of planes move in front of ours during the waits on taxiways. Should have allowed us to wait in terminal rather then plane. Landing they made us sit with seats up for 45minutes also."
優點： "On-time flight. Served food was okay. Entertainment syatem was above average. Flight attendants were nice and attentive. My entertainment console was not working and they lent me a tablet as a replacement."
缺點： "Not the airline fault but some passengers acted selfishly and not thinking about other passengers."
缺點： "the flight was delayed and we ended up staying at the airport for more than 12 hours to wait for the next flight."
豁免更改費用。 搜尋揭陽飛往台北市 臺灣桃園國際機場的彈性機票