每天清潔，並在 夏威夷島飛往 台北的機艙內安裝HEPA高效濾網
優點： "Lack of communication"
缺點： "Horrible customer service"
缺點： "Communication. I cannot speak with anyone at flyus about a refund. Qatar airways denied boarding to ALL passengers heading to Saudi Arabia, I was left stranded in Dallas, and could not contact ANYONE."
優點： "The crew was so friendly and helpful and nice. Love the whole online entertainment thing that AA does now."
缺點： "There was an awful flight delay and the reschduling options sucked at first. Once that got sorted to my liking, however, everything else was perfect"
缺點： "Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty."
缺點： "The seats were nice but so tiny! Very VERY uncomfortable."
優點： "I liked that they were on time (mostly) I liked the movie choices.. Crew were very nice....."
缺點： "Wasting money on their part for the silly little bags of pretzels......hardly worth the effort......could be a little more generous on a five hour flight.........."
缺點： "Getting the crew to fly on original date of 12/31 instead of having to scramble to find hotel on other side of BI in Hilo on New Years eve. 24 hour delay and then giving the last row of seats with a screaming baby that another group kept walking back to our section to "grace" us with such melodies!"
缺點： "This leg of my trip went off without a hitch boarding and crew were very professional."
優點： "Overall the plane was in good shape with a nice infotainment screen and charging options."
缺點： "Add support for Bluetooth headsets on entertainment screens. For the love of all that is good in the world make those seats more comfortable! The isles were super narrow and difficult to exit quickly while carrying my carry-on"
優點： "Crew was excellent"
缺點： "As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment"
優點： "We were early but couldn't get to the gate!"
缺點： "Same as above"
缺點： "Flight was delayed so had to drive to connecting city just to make it home."
缺點： "The options for the lactose free diet were not very good and I was not given an alternative snack to the ice cream they provided to the others."
優點： "Easy boarding crew was friendly"
缺點： "Flight was late"
優點： "The crew was excellent. Grabbed me a blanket. Did not mind the small plane."
缺點： "Bumpy ride."
缺點： "Delays departing delays connecting delays delays delays. Flight attendants were very pleasant."
優點： "The crew was great, the entertainment options were plentiful (if you bring your own earphones) and the flight was smooth."
缺點： "I'm only 5'7" and normal build, and the seats were uncomfortably narrow with no room to partially straighten even my short legs. The life vest box under each seat also doesn't leave much room for the personal item you're supposed to stow under there."
缺點： "Ticket was never issued."
缺點： "I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well."
優點： "LOVED the spacious leg room on that aircraft!"
缺點： "The lady beside me and everyone else listened to her audio book."
缺點： "The flight was cancelled and our party was stuck for 2 days without a returning flight."
優點： "Not much"
缺點： "Attitude of in flight crew terrible food"
缺點： "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
優點： "Boarded in a timely manner."
優點： "Mechanical issues caused a 75 minute delay in taking off."
缺點： "Several delays"
缺點： "No outlet and waited idle for a long time before getting to get off plane also had to walk my bag back bc there was no overhead storage space in the bins which prevented me from getting off the plane sooner"
優點： "It was a pleasant surprise to be given a boxed Snack on our overnight flight from Kona to Dallas."
缺點： "The ride was a little bumpy but not too bad. Can’t think of much we didn’t like."
優點： "Everything was perfect"
缺點： "Everything was good to be honest"
優點： "Í like al the fligth ."
缺點： "Both to and from Hawaii, they ran out of food before they made it to us. It was bad enough that they had one cart for the entire plane. It took 90 minutes from the time they began serving until they got to us in row 34, but they ran out of food at row 31. The flight attendant just shrugged and said, "They do that to us all the time, sorry.""
優點： "Wheelchair was ready in La Guardia airport, but transfer from gate C to gate B had impossible stairs or shuttle outside. This option required another security check which was terrible. TSA personnel was rude and incompetent. In the end there was no need for such scrutiny and we were released, but the emotional impact lasted for hours."
優點： "Its Alaska. Nothing more to say. My preferred airline and never had a bad flight."
缺點： "The usual. More legroom would be good. That's about it."
優點： "I loved that kayak grouped all my flights together into one easily accessible travel guide. The convenience of it all helped me out tremendously during my first visit to Japan. Overall a wonderful experience!"
缺點： "Absolutely nothing."
優點： "Quiet plane."
缺點： "No local temperature control, back of plane too cold, middle too hot. No air vents at seats. 3 hours with no drink service, went to back asked for a diet coke, was told no. Flight attendant who was in the back would not give me one, said they were doing water service now and I should wait."
缺點： "this flight was delayed going both directions."
缺點： "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
優點： "We're hustling and hard working."
缺點： "Having to fly from Hawaii back to lax to fly to Australia."
缺點： "Lost connection"
優點： "Cabin was clean. Flight attendants were courteous."
缺點： "Their snacks were merely a cookie which was okay, but not what I would have wanted."
優點： "It was quiet and comfortable"
缺點： "On a 5 1/2 hour flight in first class it would have been nice to be offered something other than water to drink. the entertainment system didn't work at all in my seat. Also, after e a very trying day, I was anxious to get home, and the luggage didn't arrive until 90 minutes after touchdown. I guess that's what they mean by priority service- first on the plane and last off."
優點： "Great service and Manchester is way better than flying to Boston"
缺點： "Your rating app doesn't have a N/A option"
優點： "Plane was good. Not jammed too tightly to be comfortably."
缺點： "Plane was late leaving. Baggage took a ridiculous amount of time to come down."
優點： "quiet dark plane, gave blankets for overnight flight. Got placed in an exit seat free of charge."
缺點： "Crew member was 20 min late and they would not let us board until he got there. Ended up making the flight 30 minutes late and I almost missed my connection. They didn't update us saying he was on his way or anything, just that we were "still waiting." No entertainment was visible from my seat either."
優點： "I loved getting up close and personal with others."
缺點： "I didn't like being stuck in a window seat next to two oversized passengers. The person in the isle announced to the middle seat that " I'm giving you notice that I need all of my seat". So the middle seat took up part of my seat, and I feel cheated, because I couldn't use all that I paid for."
優點： "our flight were on time. Staff was very helpful, I walk with aid of a cane."
"They came around with snacks so many times they might as well have served a meal. They had a pretty limited selection of TV shows/movies compared to other airlines, and it played their COVID safety ads every. single. time. you started a new episode or show, even if you got disconnected partway through. I also had issues with the charger in my seat - it was loose and my phone would be charging on and off. However, it was a well-priced flight, comfortable, and staff was nice. No complaints on getting to my destination on time!"
缺點： "Small seats. Uncomfortable. Limited and expensive food."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "It ended up being united not Lufthansa and they were delayed 45 minutes so they rerouted me through Munich which made me miss a free bus to my destination outside of Rome"
缺點： "More time in Chicago in case of a delay I only missed my flight by 5 minutes"
優點： "efficient and communicative"
缺點： "Not necessarily United's problem, but I feel like the design of the seating could be more efficient. The 3 or 4 in a row seats can be super problematic if you have to use the bathroom and need to climb over a stranger to do it and they're asleep/3 times your size. Holding for 5 hours is not fun."
優點： "Cabin was not cold"
缺點： "Respect passenger seat selection - we were downgraded from economy plus to economy with non reclining seats! Flight crew rude - referring to passengers as “bodies”!!! Entertainment system not working. Internet does not work on most of the flight!!"
優點： "The flight was smooth."
缺點： "Free snacks and tv and charging sockets"
優點： "Everything went smoothly.. a little delayed but that's ok..."
缺點： "These days, to get these kinds of "First class" doesn't seem so first class for the price. Lower the price or up your first class game..."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "We paid for extra leg room but did not receive it. Our complaint to the staff was dismissed without a care. We will be taking our business to Alaska Airlines in the future."
缺點： "Sits not suitable for long distance travel"
優點： "Nonstop is the greatest."
缺點： "A few more inches of seating"
缺點： "More room for your knees"
優點： "Very friendly flight crew. Lots of smiles and personal touches."
優點： "I was in first class and talked some w/ the pilot during our massive and enjoyed that. But not the almost 3 hr wait. The lunch, a choice of brisket or spinach ravioli - I took the pasta - was quite good. Amazing for an airline now known for service. The wine was also pretty good."
缺點： "The wait, the wait and the wait. Economy passengers - my friend Tanya was in econ - got not much during the wait. At least she had the whole row 38 D-E to herself. I sent her the cheese plate from my meal. Even though the crew kept us informed, it was too little and too late. When I asked the Captain when the missing part blew off he had no answer. Not impressive..."
優點： "Boarding was a breeze"
缺點： "Quality of food (snack) was just not good."
優點： "The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons."
缺點： "seats are so uncomfortable. no space."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "Friendly and courteous servive."
缺點： "No entertainment and very uncomfortable seats"
優點： "Comfortable, clean, friendlier staff and newer planes than United."
缺點： "Snacks - pretzels? Fresh baby carrots would have been better, or apples & PB. Purchase food options are not healthy."
缺點： "Was delayed at take off and was getting claustrophobic sitting in the plane for an hour before a five hour flight."
優點： "fast take off and good service."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Seats were comfortable."
缺點： "No free food or entertainment service."
缺點： "Very uncomfortable seats"
優點： "The staff were friendly and the movie choices were good"
缺點： "The seats were pretty tight and there were only pretzel snacks"
優點： "There were no positives to this flight"
缺點： "The plane was delayed. The crew stood at the airport gate for a good hour chatting with each other completely disregarding the fact they had a plane full of people around them waiting to board. They were drinking coffee taking selfies it was ridiculous."
優點： "Nothing about this flight was good other than it arrived without falling from the sky into the Pacific Ocean. I was on the back row miserable, worst seat ever. An hour late loading. The airport crew at Kona was really good. Kona airport needs to upgrade their chairs in waiting areas they hard picnic benches. Flight crew talked all night kept people up in the back. Absolutely no ability to sleep. Worst chair and comfort ever. Barley made connection to Las Vegas."
缺點： "Take my advice skip the red eye flights and pay more money for something that lands and leaves at a reasonable hour. We had to wait an hour longer at the airport because they didn't have their crews available."
缺點： "When did a garment bag become a third luggage. Terrible company"
優點： "Nice flight crew served Illy coffee as a delightful beverage surprise Overnight flight was smooth and restful On-time departure and early arrival exceeded our expectations"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "No one let the children on their flight. Should have never been able to be booked on this site in the first place. Thanks. We just lost 600!!! Never using again"
優點： "Kind staff."
缺點： "Seats were so uncomfortable. Unbelievable for an overseas flight. Hard plastic commuter plane seats meant for short flights."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Late start"
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "The plane had mechanical issues. they flew the plane that had mechanical issues to a Honolulu. spent eight hours in a Honolulu. had to catch a redeye to San Francisco. 12 hour layover caused us to have to pay for a rental car to get to our final destination Of Reno. I would hope that there would be some sort of compensation."
缺點： "The seats were so uncomfortable. My neck and lower back hurt afterwards. I do not recommend taking an overnight flight with united or do not expect to sleep if you do."
優點： "Clean new aircraft, flight attendants pleasant"
缺點： "Bare bones, no entertainment system, beverages offered once in 5 hours, water once. Narrow seats with lots of neighbors elbows."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
缺點： "Flight was cancelled out of Hawaii because crew didn't verify if radio equipment worked , changing all our flights and significantly increasing the travel time home. To top it off, they lost our suitcases. I'll never fly with united again ."
優點： "Pilot and flight attendant communication"
缺點： "Seats too close. No food available for last 10 rows of plane. Way too long of a flight for there to be limited food availability."
優點： "UAL gate agents were nice."
缺點： "TSA precheck still funnels in with non-precheck passengers and I had to take out my laptop even with precheck. Not efficient."
優點： "The flight was packed, uncomfortable and not much to est that is healthy."
優點： "Super Bowl Perks!!! & great service tight"
缺點： "As usual with all flights, tight seating"
每天清潔，並在 夏威夷島飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 夏威夷島飛往 台北的機上會提供口罩
從 夏威夷島飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 夏威夷島飛往 台北的彈性機票