Flight attendants are accomodating and helpful. plane cabin is good and spacious (economy). i wish the food will improve more.
Rude cabin crew. Crowded plane. Bad trip
Rued and unhelpful airport staff when asking for directions. Food is really bad.
The open bar, crew, food menu and clean cabin.
Forgot to serve food.. asked couple of times but didnt get any
Flight was so comfortable, service was excellent and staff very friendly and helpful.
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "You are a wonderful service"
優點： "Everything was good and easy"
優點： "Double seat on economy class upper deck"
優點： "Was punctual. Crew little neurotic"
優點： "Nothing. Will never fly with emirates again"
缺點： "Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight"
優點： "Great crew, good legroom and comfortable seat"
優點： "cheuk in 快！吾使等太耐！"
缺點： "Connections can be imporoved"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "I like the professionalism of the crew. Lots of shops to visit in Athens Airport."
優點： "Everything during the flight was lovely"
缺點： "But what I really didn’t like was the service they provided at the checking desk in LAX, the staff was a kind of unfriendly. In my opinion they should provide an excellent customer service, but everything I noticed there was unsatisfactory, I love to fly with Emirates but such things will make everyone disappointed."
缺點： "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."
缺點： "Missed connection in Dubai due to late departure from DC."
優點： "On time. Boarding was a breeze even with 400 passengers. Flight was smooth and quiet. Crew was very helpful."
缺點： "Food is not as it used to be. Need to bring that old taste back."
優點： "Entertainment and space were great. Lots of options."
缺點： "Crew seemed as tired as I did. The food could have been better for the price."
優點： "Over all good service and great infra structure..."
缺點： "Very strict with unaccompanied baggage.. Normally do not come to Airport with weighed baggage.. Some consideration would be appreciated.."
優點： "The big tv on the seat backs."
缺點： "The seats were too close to each other."
優點： "Exceptional attention to details of client comfort."
缺點： "No faults."
優點： "Facilities excellent. Staff not quite so attentive on this leg of the trip."
缺點： "Just left to it. Not much fuss made."
缺點： "The fact that I didn't fly due to ill health and got no refund"
優點： "Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
優點： "Great legroom, quiet plane, seat free next to me"
缺點： "Not much"
優點： "Emirates is an airline that knows how to pay attention to the details. Amazing airline."
缺點： "The ground few in Phuket - specifically the check-in desk did not uphold the standards of Emirates. I felt like I was too much of a bother for them."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "There was pretty much nothing I didn't like. Everything was great, including the Business Class Lounge in Dubai. The service was great, the staff was very pleasant, the comfort of the seats was unmatched."
缺點： "I remarked that the entertainment was OK, only because I have seen most of the movies and tv shows that were available, the response time for the buttons between the remote and the view screen was sometimes slow, and of course, the WiFi, I'm sure, will be improved with time."
優點： "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
缺點： "On the whole everything was acceptable."
優點： "They have several older planes. Horrible entertainment system. Picture quality is very poor. Screen doesn't respond to touch...overrated airline...."
The extra special touches make the experience! Turkish Airlines hands out little care packages for international flights with slippers, ear plugs, a sleep mask, and other little overnight goodies. The food is excellent quality, too. Highly recommend for overnight travel.
I enjoyed my flight experience with the crew, food and entertainment. Unfortunately I sat beside an obnoxious passenger and should have asked to be moved.
Did not get any assistance during transfer in Istanbul airport
優點： "Everything was Excellent"
優點： "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
缺點： "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
優點： "All what you served !"
缺點： "Everything is okey !"
缺點： "Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard."
優點： "crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures"
缺點： "more space for legs, modern screens"
缺點： "Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight"
優點： "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
缺點： "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
優點： "The food was excellent and the crew was super efficient."
缺點： "Tight bathroom and no leg room."
缺點： "Same problem as the first segment (see above)"
缺點： "In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB."
優點： "No complaints about the plane, staff etc and its probably no worse than any other airline"
缺點： "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"
優點： "Everything was great, thank you for your service."
優點： "Airplane crew was amazingly friendly and helpful"
缺點： "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
優點： "Great food and on board service"
缺點： "I missed a bit more leg room to be able to sleep ok"
優點： "Turkish Airlines always has decent food and entertainment."
缺點： "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
優點： "Great crew and food"
缺點： "Seat comfort/space"
優點： "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
缺點： "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
缺點： "Crew were rude and everything we asked for was an issue like we didn't exist not sure if they had a problem because we had a baby with us"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "It's always pleasure to travel with Turkish airlines."
缺點： "Flight attendants need to be friendly ."
優點： "Great experience for my first international flight."
優點： "I was pleasantly surprised by quality of what i would call "domestic" flight..."
缺點： "I think Turkish airline need to bring a bit more organization in boarding (it felt like original Southwest boarding process -- first come/first served or get in queue and hurry up wait (depending on one's point of view)..."
優點： "Great : food. Entertainment , service . Check in, laguage accommodation."
缺點： "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"
優點： "the Boarding at ATL airport was catastrophe!!!!!!"
優點： "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
缺點： "No heads-up that we couldn't take tablets / laptops on next flight to the USA."
缺點： "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
缺點： "Entertainment system was present, but not working. Short enough flight that we didn't need it, though"
優點： "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"
優點： "I really like the food and the crew members. they all were very kind and nice to us."
優點： "The flight was on time, lots of amenities, comfortable seats"
缺點： "The flight attendants weren't personable on any of the flights. I'm 6 months pregnant and randomly get hungry. There are snacks like muffin available "anytime" On our long flight from Atlanta to Paris I pressed the button 3 times to see if I could get a muffin, but the attendant alert was turned off remotely and no one came to check on me. Thank God it wasn't some sort of emergency."
缺點： "The food , the drinks were not cold"
缺點： "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
優點： "I was upgraded to business class for this leg of my total journey. It was incredibly comfortable experience. The recliner seats with the massage feature add immensely to the overall experience."
優點： "The crew is wonderful, the food is very good for airline, and the flight was on time"
缺點： "Boarding a bit chaotic"
優點： "Entertainment (movies) always helpful to pass the time."
缺點： "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."
缺點： "Canceled the outgoing flight"
優點： "Friendly people , correct timing , good prices"
缺點： "The chairs didn,t go well for sleeping And we had 12 hrs to do ."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Better headphones for economy Pillows on seat when boarding"
缺點： "heating controls /cooling tem not very good,"
優點： "Really comfortable flight! Great selection of entertainment. Meals were delicious, crew was accommodating!"
優點： "Food and entertainment."
缺點： "Disorganized boarding and lower than average leg room"
缺點： "No entertainment on board. Food served was rather bland. Seats weren't very comfortable."