優點： "In flight entertainment was definitely above average."
缺點： "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."
優點： "I liked the plane and the price."
缺點： "Boarding was crowded, hot, and disorganized in IST."
優點： "Perfect take off and landing. Very smooth flight with good service"
缺點： "Same problem as the first segment (see above)"
優點： "Comfortable seating"
優點： "Everything was great but I particularly liked the meals."
缺點： "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."
缺點： "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."
缺點： "The crew offered no help or solutions when I was denied af security and had to return to ticketing to check a bag. They refused to check the bag and caused me to miss the flight, and offered to rebook me for over $2000. Shady. Most unhelpful agents. You'd just better hope you don't have an issue, because the customer service is some of the worst I've experienced. Won't fly them again."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "No air conditioner. Sweated like a pig the whole 13 hour flight"
缺點： "No ac"
優點： "crew, food, entertainment was great. Seats were terrible"
缺點： "No miles. No notification either. Seems very arbitrary"
優點： "The food is imazing"
缺點： "40mins rotar"
優點： "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"
優點： "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"
缺點： "I waited on line for over an hour until we found out our flight was cancelled indefinitely. There was no communication and no way to rebook. I had to book a different flight on my own through a separate airline to get back home in less than 3 days."
優點： "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."
優點： "Overall it was a smooth flight except for few minor issues."
缺點： "It seems as thought several of the hostesses may have been trainees so the food service was slow and, they ran out of food on some trolleys and sometimes forgot orders for passengers."
缺點： "It was not comfortable at all No space the cherries no nice"
優點： "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is email@example.com. Thanks"
優點： "The crew was nice They handled the delay well so we didn't missed our connection afterall"
缺點： "1. We had to wait 2 hours in the plane 2. there is no way to use the monitors (not a personal monitor)."
缺點： "There was no option to choose kosher food in the order."
缺點： "It was impossible to watch the films, the system was inaccessible"
優點： "The Price!"
缺點： "Would have appreciated different breakfast choices."
優點： "The entertainment options, food, toiletry bag"
缺點： "Stuardess service is very poor. For a 13 hour flight I would expect to have more than 2 beverage visits. Also, I ended up taking my requests to a first class stuardress since the ladies in coach didn't respond to me. I was also appalled to have my connecting flight delayed for over 24 hours without proper notification."
優點： "Service was prompt but short. Stewards seemed stressed out."
缺點： "Ran out of chicken option. Friend does not eat eggplant (option #2)"
優點： "Food and service was excellent."
缺點： "Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent."
缺點： "Most seats were broke, staff seemed grumpy, 3 out of 4 flights didn't have individual TVs, staff couldn't handle unruly passengers, etc. Won't be using Turkish Air anymore."
優點： "The food was very good. The movie selection was outstanding"
缺點： "I showed up roughly an hour before the flight, as I had no bags to check in. The employees at the check in counter had already cleared out, so I was unable to get my boarding pass. Then when I called in, they were extremely unhelpful. They gave me no alternative options, and instead only listed out a ridiculous list of fees and said I they could get me on a flight a different day for a total cost that was greater than what I had paid for the entire round trip ticket. I asked to speak to a manager and they refused to connect me. I ended up buying a one way ticket home with another airline. I will not fly with Turkish Airlines again in the future, and I would definitely not recommend them to anyone. Just beware of this service if you see them listed as the cheapest option."
缺點： "Terrible Airline- cancelled flight and rescheduled long flight leg for another day without notice"
優點： "They treat economy like you're in first class. They literally give you a menu of food. The entertainment is extensive and free. It's also likely your flight will be less than half full. Tons of empty seats to lay down and sleep."
缺點： "Boarding was behind and slow and very crowded in be area."
優點： "You were fed."
優點： "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
缺點： "The flight was delayed for over an hour"
優點： "Service was awesome top to bottom"
缺點： "The business class cabin was hot on both flights. That seemed to be a common complaint among the passengers we talked to. The Economy cabin seemed to be set quite a bit cooler."
優點： "I really like the fact that they still prepare food for their passengers, however, the quality of the food was less than average They prepare you with the eye mask and the slippers, and a thin sheet of blankets for longer flight, which was really nice. The seats are comfortable, and there are a larger selection of movies and songs to choose from which were also great. The flight was relatively stable. I didn't ever realize that we took off, maybe i was too tired to notice, i don't know."
缺點： "The boarding was really slow, it was not on time. The food was less than average, but better than not have any. It was hard to find assistance. The flight seemed a bit old, because we weren't able to turn off our light which caused some inconvenience."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "food and entertainment"
缺點： "Couldn't find the reclining in seats"
優點： "Really amazing service."
優點： "Fast, efficient, confortable, nice flight attendants, good food."
缺點： "The guy sitting next to me who was upset that I had to go to the bathroom."
優點： "Everything, starting with the complementary sweets they give you at the beginning of the flight"
優點： "Everything was good."
缺點： "Ran an hour late"
優點： "The plane is almost brand new. The service, the food and the crew were fantastic."
優點： "Everything was good on this flight, crew, and food."
缺點： "No complaints"
優點： "Better food than most airlines. Appreciated the kit."
缺點： "They ran out of non-beef options for dinner. Flight attendants weren't the friendliest. No usb charger. Seats weren't very comfortable."
優點： "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
缺點： "Nothing,just the seats. Cleanliness was perfect"
優點： "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
缺點： "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
優點： "Great atmosphere, crew was excellent!"
缺點： "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
優點： "The crew tried to be helpful but were equally frustrated with the ground crew."
缺點： "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
缺點： "Delay due to strike"
優點： "Planes were on time and connections made."
缺點： "One bag delayed as not put on flight and food could be better."
缺點： "Flight got cancelled"
缺點： "I congratulate the KLM crew!"
缺點： "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
缺點： "We had 4 hour delay causing a stop over at 3am. So yeah"
優點： "quick/efficient boarding - good staff - good food - easy flight !"
缺點： "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
優點： "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
優點： "The flight was smooth, the service was friendly, and the food with plentiful."
缺點： "Too much activity in the cabin during the flight."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Friendly staff"
缺點： "Security check at gate; No priority"
缺點： "lost baggage"
優點： "Everything is alright"
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
優點： "Was happy to pay extra 45.5 pounds for laugages which was hidden"
缺點： "Not happy to pay extra money for my case"
優點： "Flight crew very nice"
缺點： "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
優點： "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
缺點： "Except for the man next to me - great!"
缺點： "You are almost always late!"
缺點： "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
缺點： "Flight was cancelled."
優點： "Friendly in-flight personell"
缺點： "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
優點： "Very friendly crew going out of way to assist in making trip comfortable"
缺點： "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
優點： "The crew were hardworking, responsive, conscientious and friendly"
缺點： "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
缺點： "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
優點： "Friendly staff, good service and on time departure/arrival."
優點： "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
缺點： "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
優點： "On time"
缺點： "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "The cabin crew were pretty good. That's about all that was good."
缺點： "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
缺點： "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
缺點： "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
優點： "Cabin crew very pleasant"
缺點： "Lost our bags, little sympathy from staff"
優點： "Good multi media access and content"
缺點： "Two hours delay in the start."
缺點： "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
缺點： "The bags where damaged from the staff"
缺點： "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
優點： "Easy airport business"
優點： "The cabin crew were fantastic and funny"
缺點： "Tiny seats"
優點： "leg room economy compared to KLM"
缺點： "full flight, no upgrade possible"
缺點： "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
缺點： "Fewer entertainment options than the delta flight. I got excited with that first flight."
優點： "I liked the leg room, I liked the customer service of the crew, smooth flight."
缺點： "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
優點： "Delays and no proper customer service."
優點： "Nice crew"
缺點： "Not loose my luggage:)"
缺點： "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
優點： "It was a decent train ride."
缺點： "Stating it’s a train from the beginning and not having to go from one train station to another."
缺點： "Entertainment system was not working on all seats"
優點： "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
缺點： "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
缺點： "Flight was delayed"
優點： "Crew memebers"
優點： "Amasing crew"
優點： "Crew very professional"
缺點： "Boarding was a little confusing"
缺點： "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
缺點： "See above."
優點： "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
缺點： "Everything very good"
優點： "Red wine was excellent"
缺點： "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
缺點： "Excelente aerolínea"
缺點： "Baggage check in was stressful"
優點： "The crew was efficient and friendly. The plane took off on time and landed on time."
缺點： "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
優點： "Flight was delayed 4 hours with no explanation"
缺點： "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
優點： "Air france crew at Mumbai Airport very rude and not supportive during checkin"
優點： "Intranet wifi meant I could watch entertainment on my iPad"
缺點： "Seats are very uncomfortable"
優點： "Staff and services all very good definitely"
缺點： "Everything was brilliant"
優點： "Not much expected as it was a budget trip."
缺點： "Poor timing in between connections, barely made in time to my first connection being the last person to board"
優點： "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."
優點： "Boarding this large plane went relatively quickly and orderly."
缺點： "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
缺點： "Leg space."
優點： "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
優點： "Enjoyed my food, especially tasty for airplan fare!"
缺點： "Not enough leg room"
優點： "Food has improved a lot on business class. Meals are more creative."
缺點： "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."
優點： ". Budget airline with no legroom or extras"
缺點： "See above. Nothing specific to like."
優點： "Priority boarding with kids"
缺點： "Nothing special just like easyJet ir Rayanair"
優點： "真的想不到. 若有就是好險行李沒有不見"
缺點： "A320登機可以想到讓18排後的從四號門登機. 難到不知道下樓梯繞飛機走到四號門1-18排旅客都坐定位了嗎"
缺點： "The delay was caused by too many carry on luggage for limited cabin overhead storage. The ramp agent should have better coordination."
優點： "Service was great, flight was on time and I really enjoyed everything"
缺點： "Little turbulence but overall it comes as usual so it was worth the flight"
優點： "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
缺點： "The room between seats is unbearable."
缺點： "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."
優點： "Nice crew, free snacks"
缺點： "For taller people flying economy sucks . The seats are always to small"
缺點： "The air France flight was overbooked and we had been in standby until the last minute"
優點： "Great people"
缺點： "It was an hour late"
優點： "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
優點： "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
優點： "Boarding was very efficient"
缺點： "Losing my luggage after checking it at the gate when volunteers were needed."
優點： "Good seat near the front."
缺點： "Delayed arrival by 30 minutes."
缺點： "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
優點： "Crew were great"
缺點： "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"
優點： "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."
優點： "normal flight"
缺點： "i would prefer little bit more comfort."
優點： "The crew was nice .."
缺點： "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."
豁免更改費用。 搜尋 歐洲出發的彈性機票