STARLUX Airlines已經豁免了從檳城 到台灣的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
過去72小時內搜出檳城到台灣 最便宜的單程機票價格是NT$13,846，來回機票價格是NT$8,386。 最熱門的航線是從檳城國際機場飛往台北市 臺灣桃園國際機場，過去72小時內找到此航線最便宜的來回機票價格是NT$2,563。
STARLUX Airlines有最多航班從檳城國際機場飛往台北市 臺灣桃園國際機場。
優點： "Reliable service, clean cabin"
優點： "Crew were amazing and great entertainment"
缺點： "Boarding could be better"
優點： "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
缺點： "They are well trained crews so I have no better ideas about improvements"
優點： "The crew members were really nice and accommodating."
缺點： "Need more entertainment selections."
缺點： "20 min late but acceptable for a 15 hr flight"
優點： "Crew is attentive to our needs"
優點： "Always love the SIA business product on long haul."
缺點： "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
優點： "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
優點： "Seats with entertainment"
缺點： "Softer seats and more movies"
缺點： "Satisfied service friendly staff overall satisfied."
缺點： "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
優點： "everything in suite class"
優點： "Service was excellent, always with a smile."
優點： "Crew was very friendly and responsive to my needs. They met it with a smile."
優點： "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
優點： "The crew was very nice and professional and the amenities were top notch."
缺點： "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
缺點： "Cabin little bit cold"
優點： "Excellent attention to service and comfort."
優點： "Very good service."
優點： "Great service"
優點： "Comfortable, full service through the night.."
優點： "Flight is comfortable, food is nice. Most importantly, the flight was on time."
缺點： "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
優點： "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
缺點： "Not much. This airline is up there with the best."
優點： "Service and food"
優點： "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
缺點： "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
優點： "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
優點： "Like the food"
缺點： "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
優點： "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
缺點： "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
優點： "We started taxing 15 minutes before the departure time. This is great !"
缺點： "not much"
優點： "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
缺點： "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
優點： "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
優點： "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
缺點： "Really nothing. I loved flying with them."
優點： "The comfort and food plus drinks."
缺點： "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
缺點： "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."
優點： "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
缺點： "Segment Delhi to Singapore."
優點： "Crew is remarkable"
優點： "On time. Attentive crew."
缺點： "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."
優點： "Attention to customer service and needs"
缺點： "Couldn't use my own headphones to watch movies"
優點： "the service on the flight was the best I can ever recall having."
優點： "Service was great, food was alright, was able to move from a middle seat to a window."
缺點： "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
優點： "To be able to bring luggage up to 30 kilo's"
缺點： "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
優點： "Arrival in Canberra was excellent."
缺點： "Horrendously uncomfortable business-class seat for a redeye flight."
優點： "Extremely polite flight crew"
缺點： "-The food was pretty bad -Not much leg room"
優點： "I like your new entertainment devices and big screen"
缺點： "the number of movies is a little bit less. the category of videos is not clear."
缺點： "Earphones were poor and when replaced still did t work well"
優點： "The service"
缺點： "The quality of the red wine"
優點： "Everything was amazing"
缺點： "Everthing was great"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "crew amazing"
缺點： "flight always late as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The crew was nice. Seat space really cramped"
缺點： "On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Again the food was excellent"
缺點： "Not enough operational toilets"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time."
缺點： "The aircraft from was showing some wear."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "早餐是粥 很棒"
優點： "I traveled this time with my wife and 8 year old twin daughters. For the long haul flight from Boston to HongKong, they let all families with children (including us) board earlier, which not all airlines do, and which was much appreciated. It wasn't as big of a deal for the HongKong to Taipei puddle jumper. Crew was very attentive, responding rapidly to calls and rebooting the entertainment system when needed. They were also quick with providing water and ramen noodles when we needed them. Seats were OK, a little short on leg room on the 777, better on the Airbus 350's. In flight entertainment options were very good for the adults, decent for the kids (they seemed to be struggling to find things to watch)."
缺點： "Food options are disappointing. The congee breakfasts have insipid, watery rice and dull flavored savories, and the sausage-and-egg breakfasts aren't much better. Dinner options were also disappointing, with so-so pepper beef and chicken that was not much past good. Snack options mid-flight were OK; they were generous with potato chips, caramel popcorn, chocolate and cookies, but the apples were mealy and there wasn't much in the way of healthy snack options."
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well."
優點： "The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good."
缺點： "Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight..."
缺點： "It was a long flight, and customer service not good."
缺點： "Delayed flight and promised me in Chicago and in Flight that the plane in Hong Kong would wait. Now I am sitting inside the Airport waiting until morning to fly out. I will never fly with them again. LIARS!"
優點： "The Stewardesses were polite"
優點： "Great crew and spacey seating."
優點： "Superb crew and excellent service."
優點： "Great entertainment choice"
缺點： "Vegetarian meal pre-order very dull."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "The crew are very nice. They maintain the toilet area clean and with paper supplies. I love the availability of having a hot noodle soup in between meals."
缺點： "No slippers, toothbrush & toothpaste for economy passengers. Some airlines will give this automatic due to long hours trip."
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
優點： "The economy seats where comfortable even with a15 hours flight , food was great and warm.Crew were very helpful"
優點： "Great crew. Super friendly."
優點： "Good service"
缺點： "1-hour delay due to inclement weather"
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
缺點： "A glass of wine or beer would have been lovely."
缺點： "Simply excellent service"
優點： "No and No! Seat was cramped. Crew was ok"
缺點： "If they weren’t always on the PA. I was trying to read and someone was always talking"
優點： "Crew was quick to serve any on-board item I ordered. Happily served with a smile"
缺點： "I’ve been traveling with AirAsia since quite a few years, but recently AirAsia flights are being delayed quite often. This is not how budget airlines usually work. They’re known for their on-time operations. I hope AirAsia works to improve on this issue."
缺點： "The AC created so much smoke that I couldn’t see the stewardess during the safety instructions"
缺點： "Would be nice to have entertainment"
缺點： "this is the first international flight that charges you money for everything on board. hungry? purchase food. thirsty? pay for the water as well. even for the check-in luggage, you have to pay. so pay a little more and book a nicer-better airline. the crew is not professional and does not understand how to talk to clients properly. I am well aware of the fact that clients are often over demanding in the services they are being provided and rarely appreciative of the crew that does everything to make your journey pleasant. However on all the four Airasia flights from Delhi Kuala Lumpur Phuket, the overall attitude of the crew members was not nice."
優點： "Very understanding and helpful flight crew"
缺點： "Such a poor on time record"
優點： "Cabin crew was nice and professional."
缺點： "Seats are a bit cramped up."
優點： "I will say that the AirAsia crews do save the day. This is my first time flying AirAsia on a 3 leg trip (currently on leg 2) and the crew members have been absolutely awesome and stellar."
缺點： "I’m just a BIG guy so space is my overall complaint. But as my first experience with AirAsia, it has not been a great one. First my initial flight kept being delayed and delayed until it was actually canceled. Then my second leg of my vacation trip, again, delayed and they just had us standing in line waiting to board our flight. Again I give praise to the wonderful crew members for the stellar and comforting service. They truly are the reason I have not given up on AirAsia just yet. Now I do have one leg left, my tip home...I’m hoping that this one will be the overall best experience for my AirAsia. I’m praying for an on time departure, and another wonderful staff and just a tiny bit more leg space. Wish me luck"
缺點： "No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in."
優點： "The customer service representatives were very cordial"
缺點： "My bag was sent to Kuala Lumpur for no reason. I checked in with plenty of time and when I arrived in Singapore I was advised that not only could they not call to Panang to inquire about my bag -it had to be arranged through email but also bags aren’t destination scanned! I work for United airlines and it seems primitive not to know where a bag is in today’s day and age. The following day, knowing that I was departing back to the United States miraculously my bag showed up at the airport the same time as my minimum required check in time."
優點： "Airport crew was friendly and provided umbrellas to everyone as they boarded plane. Managed brief rain-related departure delay well. Nice in flight travel magazine."
缺點： "Bag fees were high. I misunderstood when booking as website said on bag (meaning "cabin bag"/"carry on"), so not only did I have to pay the standard luggage cost for my one check in bag but also a same-day late fee, making it twice as expensive."
缺點： "Always delay!!!!"
優點： "Delayed in departures for 30 mins but arrived only by 5 mins late"
缺點： "In the Ramadan month, on board the plan just when time for breaking fast, a small glass of plain water to be given free for passengers on the flight at that time would be a thoughtful gesture"
優點： "On time both times. Ground staff especially very friendly."
缺點： "Nothing we didn’t really not like"
優點： "Ease of checking in -- and getting to the gate."
缺點： "I arrived 3AM at KKIA, expected boarding time is 5.30AM but check-in counters are not open until past 4AM. Already 4.30AM but there was still only 1 person at the counter. Not enough instructions for self-service but no one on the floor to assist people. Arrived at my gate 15mins before boarding time. At the gate, they put up both TPE and HKG boarding information which confused the passengers."
優點： "Captain address on delayed update and get free meal"
缺點： "Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia."
優點： "Good flight"
缺點： "They don’t even offer water or drinks"
優點： "On time (early on the return leg). Interesting usage of onboard wifi to deliver inflight entertainment. The choices of the channels was mediocre. Nevertheless, a good start."
缺點： "Same food (on return leg) with no other choices choice with the value pack add-on. Pasta was overcooked."
優點： "convenient times"
缺點： "your machines i hate that you now employ less humans and more machines. no one wants to fly anywhere without humans in control"
優點： "nothing to say."
缺點： "only food that i received the rice i think didn't cooked properly"
缺點： "Seating is very uncomfortable."
缺點： "Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification."
缺點： "No water is provided on board"
優點： "The food is shockingly decent. Yeah you have to pay cash and it’s not convenient, but the food is edible and there is lots of variety."
缺點： "AirAsia sucks balls. Or at least, it was fine leaving Singapore, but returning from a crappy small town airport to it was a fraudulent nightmare. We were told to check in online and add baggage at least two days before flying to avoid excessive baggage fees. So we paid them the first time, no problem. But AirAsias website is clearly coded by bricks with fingers. Because 6,5,4, and 3 days prior, it says such service is unavailable. Okay, we’ll do it at the airport then, it’ll be nice and easy just like at Changi. Only at this crappy subpar excuse for an airport, they live by no rules and want to charge $300USD - more than double what was charged at Changi - for two 20kg bags. 20kg, which my boarding pass and my booking both say we are entitled to, is suddenly 5kg in excess, so they want to screw your American wallet hard, long, and good because even if you had a good time, chances are you will never pass through the half baked gas station that is Langkawi again. Oh yeah and don’t bother paying for the WiFi - they get you good there too - 10mb which is basically a couple jpegs but you won’t get squat anyway. Literally nothing, and then suddenly your puny 10mb has disappeared, along with your money and what’s left of AirAsias credibility."
優點： "I was traveling without access to WiFi and was unable to add my checked bags until the morning them the web site wouldn't let me add the bags. I got to the airport and the airline charged me $300 in fees for my two bags. Highway robbery. I'll never fly Air Asia again."
缺點： "Usurious fees for checked bags and the flights are always late to boot."
優點： "Almost on all regional flghts i had to pay as much for my luggage as for my ticket."
缺點： "Luggage scheme."
優點： "Crew was professional, relatively quick boarding"
缺點： "BAGGAGE FEES were OUTRAGEOUS!!"
缺點： "Late flight, not enough announcements"
優點： "Being updated of the status of flight periodically"
缺點： "Airport was crowded. As many other flights were delayed too."
優點： "Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats"
缺點： "Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all"
優點： "very affordable fare"
缺點： "No beverage even water. Bring your own water"
優點： "quick check-in and no-nonsense."
缺點： "They were fine."
優點： "Inexpensive flights. Book early to get the best deals."
缺點： "The announcement came almost every few minutes, which is annoying. Carrier will squeeze every penny out of you. Bring something on board to eat if a long flight."
優點： "Very little"
缺點： "Flight delayed by around over 7 hours. Only discovered this when went to check in. This has meant we are currently stuck in KL airport awaiting a morning flight having already paid for a nights accommodation in Penang. Airline has refused to take any responsibility for the situation."
缺點： "No family priority boarding."
缺點： "Almost impossible to request wheel chair service for elderly even if we are willing to pay for it. Any add-ons or extra services come with unreasonably hefty (and hidden) price tag. I would absolutely avoid flying AirAsia at all cost in the future."
優點： "Surprised to see t&Co coffee is serve, good n keep it up Flight is early 20mins on reaching kl! Very good"
優點： "On time"
缺點： "I was charged over $200 for luggage overweight because I did not purchase it at time of booking. That's disgraceful. They should make it clear for people outside Asia who are not familiar with their policies what they should do to avoid these charges Jackie"
優點： "Just for budget flights"
缺點： "Seats, boarding, delays"
優點： "Pilots made a great effort to cut down the delay, kudos to them."
缺點： "No organization whatsoever in boarding procedures. No announcement made on the flight being delayed, only a message passed down from passengers at the very front. Plane was not cleaned and emptied of rubbish before we were boarded. Most shocking of all, the plane was being refueled while passengers were boarding. All in all, pretty appalling. I take budget flights 2-3 times a year and this is the worst experience I've had with budget carriers (including the European budget carriers with dirt cheap fares and sometimes non-existence customer service)."
缺點： "Paying for water on the flight? Paying >60% of my ticket price to check a bag? Typical airasia gouging you wherever they can."
優點： "Service ..very good"
缺點： "Flight Delay"
優點： "The flight itself was ok."
缺點： "Check in staff was extremely rude, and extorted us for RM 20 for checking in 59 minutes before the flight instead of the supposedly required 60 minutes. Their policies are outrageous, arbitrary and not stated anywhere."
缺點： "I was charged $94 canadian to check one bag that weighed in at 10kg. I honestly thought the man at the desk was joking. After that he sneered at me and suggested that if I had not booked through Kayak and instead through the airline, that it would be a little cheaper. He then pushed me to hand over my credit card so he could charge me. From then on all I have to say is that the planes have no entertainment, no leg room (they are known for the insanely tight seats) and no food. Not even a drop of water was offered unless you pay on board. Interesting...I wonder what they do then with all of the money they took to accept my one bag (it was seriously 10k, I'm a small girl travelling alone there was nothing large about it). All that to say, I wish I could get some money back, I would never have paid so much to check a bag if I had the opportunity to cancel the flight all together. I'm beyond unhappy with my experience."
缺點： "Not great seats for comfort"
缺點： "All was good"
優點： "All god no food"
缺點： "No food"
優點： "The crew was excellent, especially the stewardesses."
缺點： "Their wifi service is ridiculously expensive $32 and it doesn't work."
缺點： "No delays"
缺點： "Flight delayed."
優點： "Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up."
缺點： "Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again."
優點： "Comfortable, clean, good crew, early landing."
缺點： "15 minutes stuck on the bus at disembarkation sucked."
優點： "The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette)."
缺點： "Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier)."
缺點： "Leg room"
優點： "Scoot in silence"
優點： "Flight was short"
缺點： "Seats are very tight if you are over 5’6"
缺點： "All ok"
缺點： "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."
優點： "GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS."
缺點： "FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS"
優點： "Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting."
缺點： "My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me."
優點： "The food was good. The service very good. Check in was so fast."
缺點： "Internet charge was very expensive and electrical outlet could not hold my charger. It kept falling out"
優點： "Quick boarding"
缺點： "Overpriced drinks and snacks"
缺點： "Music or movie will be good."
優點： "Extremely rude."
缺點： "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
優點： "I hope never to fly Scoot again."
缺點： "Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met."
缺點： "I am not sure why they were delayed."
優點： "The Business Class bed was nice"
缺點： "The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)"
優點： "Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!"
缺點： "Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud."
優點： "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
優點： "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
優點： "Everything worked"
優點： "It was a good flight"
缺點： "The long delay......"
優點： "Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional."
缺點： "Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers."
優點： "Overall it was a good flight."
缺點： "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."
優點： "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
缺點： "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
優點： "Ok time"
缺點： "No free drink"
優點： "great check in staff fast boarding comfortable temperature in cabin very good crew"
優點： "comfortable seat"
缺點： "No TV on plane"
缺點： "We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider"
缺點： "It’s late for 4 hours. Although I got the lunch ticket, I still get to my destination late. The compensation voucher is only valid for 6 months. I don’t think I will take Scoot in a such short term. Meh."
缺點： "The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later."
缺點： "Everything but the price. Worst customer service ever!!!"
缺點： "Temperature in cabin too warm on outgoing flight"
優點： "previous flight arrived a bit late but captain did his best to make up the time"
缺點： "If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time."
優點： "Flight to Manila from Singapore was an easy 3 hour flight. There were no delays and the aircraft was clean."
缺點： "Disorganized boarding"
優點： "Nothing to like"
缺點： "How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle."
缺點： "This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again."
缺點： "Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold"
優點： "They were very professional, polite and helpful"
優點： "QUIET ZONE"
缺點： "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
優點： "Early alert that flight was going to be 5 hours late."
缺點： "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
優點： "All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect."
缺點： "Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault."
豁免更改費用。 搜尋 檳城出發的彈性機票